Baptist Health - Primary Care

www.baptistjax.com

4.9 out of 5

158,006 verified ratings

158,006 Ratings, 89,643 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
The staff is cordial and very welcoming. Every time I’ve had an appointment, it was on time.

Apr 26, 2026
Dr. Till

Apr 26, 2026
Very friendly staff and doctor Balmir is extremely knowledgeable and kind

Apr 26, 2026
I can actually get an appointment to see my doctor. They’re friendly fast.

Apr 26, 2026
Dr. Sastre.

Apr 26, 2026
The staff is courteous, professional, and welcoming. I have been seen by Drs. [last name], [last name], and Gries and all three truly care about their patients. They listen, ask good questions, and make well-informed recommendations. Whenever I send a message through the portal, I receive a prompt response. Unlike some physician groups, I never feel rushed and my concerns are addressed with compassion.

Apr 26, 2026
Professional environment with a great staff. Dr Peterkin is easy to talk to, caring and as great enthusiasm.

Apr 26, 2026
Friendly workers

Apr 26, 2026
Very clean, nice atmosphere, phenomenal staff!

Apr 26, 2026
My physician! And her staff, all very friendly.

Apr 26, 2026
Doctor "B" is the best, always look forward to meeting with her. She's great, because she listens and spends the time with you. Thanks, Dr. "B"

Apr 26, 2026
Very confident and knowledgeable Physician who explains the test results and listens to you.

Apr 26, 2026
Location, staff, my doctot

Apr 26, 2026
Always pleasant to visit. Entire staff is welcoming and efficient. I've never had a wait to see the Doctor

Apr 26, 2026
Staff is very friendly.

Apr 26, 2026
That my doctor so detailed in my needs and listens to me and recommends.What's the best plan for me

Apr 26, 2026
Nice people working there

Apr 26, 2026
The front desk employees were very nice and the waiting area was nice and clean. I did not have to wait long to be seen by Dr. Ahmed.

Apr 26, 2026
Very friendly

Apr 26, 2026
The staff and Doctor are really nice and informative.

Apr 26, 2026
Receptionist was very welcoming . Office was nice and clean.

Apr 26, 2026
The personals are very efficient, knowledgeable about your concerns and questions and ver professional.

Apr 26, 2026
On schedule Able to book on line Portal Dr Butcher

Apr 26, 2026
Everything. When I walked I was greeted with a smile and was asked, "how are you today?" I was handed an iPad to fill out a quick health survey and very shortly was brought in. The person checking me in was very polite always kept a smile, went through my vitals, prescriptions, etc. Dr. Police the great Doctor I've ever met, shortly came in check me out we had a wonderful chat regarding my health and set a goal and a plan. Dr. Police has kept me healthy since I've been coming to her and that has been over 15 years. I'm very healthy, and very happy.

Apr 26, 2026
Friendly warm environment

Apr 26, 2026
Well run

Apr 26, 2026
Doctors and Staff are great.

Apr 26, 2026
Receptionists friendly and Dr Modansky is the best!

Apr 26, 2026
Short wait time, usually. Dr Taylor listens and doesn't rush you. Nice staff.

Apr 26, 2026
Dr. Rozenbaum and Kelly are absolutely wonderful. They both explain things very clearly, are logical and don't assess blame. The office itself appears to be very well run. Waits are not very long and both Dr Rozenbaum and Kelly are busy, but always take the time to provide good care. I feel like I'm more than just a number and really matter.

Apr 26, 2026
Open and welcoming

Apr 26, 2026
Caring and attentive staff

Apr 26, 2026
My concerns are never dismissed. Everyone there genuinely cares about your health. Dr Lumley is wonderful

Apr 26, 2026
Clean, nice staff, always professional, willing to listen and discuss options in your health care.

Apr 26, 2026
quite a few of the women remember me which makes me feel very warm. dr joseph also was very receptive of me returning. looking forward to a very good working relationship again. very sorry for leaving.

Apr 26, 2026
YOU COULD WALK IN FOR BLOOD TESTS AND X RAYS

Apr 26, 2026
Location staff

Apr 25, 2026
Dr Carter is excellent . the stall very good

Apr 25, 2026
The personnel, from the front desk to the nurses, PA's, Nurse Practicioners to the doctors are all very professional, they listen, they are thoughtful and they take their time with the patient. I've never felt rushed and my questions are always answered. I have been impressed with the care I've received and with the follow up when it is required.

Apr 25, 2026
Friendly employees and my doctor is the best

Apr 25, 2026
Baptist as well as doctor

Apr 25, 2026
Besides the staff being friendly, personable and professional, they make you feel welcomed.

Apr 25, 2026
Everyone is pleasant

Apr 25, 2026
I have been a patient of Dr Police for over 10 years. She’s always extremely helpful and spends time focusing on my questions and concerns. Her staff is always friendly and efficient.

Apr 25, 2026
Everyone is very friendly and helpful

Apr 25, 2026
Excellent care from my physician of 17 years. Dr. B is the best.

Apr 25, 2026
I am there to see DR. Cudmore. And prefer his inpute.

Apr 25, 2026
I love Dr Perera. She is so passionate and caring as are all the staff that I have encountered.

Apr 25, 2026
The staff are very attentive and professional.

Apr 25, 2026
Appointments are on time. Everyone is very friendly and helpful. Good to speak with a person when I call instead of a computer. All are very knowledgeable.