Baptist Health - Primary Care

www.baptistjax.com

4.9 out of 5

180,307 verified ratings

180,307 Ratings, 100,476 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Coming to the office as a new patient from out of state. Everyone was very helpful, friendly and Dr Stapleton explained everything to me along with doing some blood work I had requested.

Aug 23, 2026
Friendly greetings, professional and courteous. Knowledgeable,answers my concerns.

Aug 23, 2026
Dr. Stapleton is a great provider, I'm very satisfied with the level of care and great service here. I also appreciate the on-site lab, every time I have had lab work done, it has been a great experience.

Aug 23, 2026

Aug 23, 2026
The people who take care of us.

Aug 23, 2026
Courteous staff

Aug 23, 2026
The most important thing, the doctor and the staff

Aug 23, 2026
Great folks!

Aug 23, 2026
The professionalism of staff. The promptness of the doctor.

Aug 23, 2026
Convenient location, clean facility. Able to register efficiently, saw doctor on time. Doctor Peterkin knows me, remembers what we have discussed. Takes all the time I need. I’m never rushed. He is thorough and professional. Great listener.

Aug 23, 2026
The good care from the nurse to the doctor.

Aug 23, 2026
I been going for years never had issues goidcteam work

Aug 23, 2026
Very knowledge care and answers

Aug 23, 2026
Keeping appt times as much as Possibly

Aug 23, 2026
Dr. Jose Tamayo

Aug 23, 2026
Wonderful staff!

Aug 23, 2026
The staff were congenial and helpful.

Aug 23, 2026
Convenience of location & staff(kindness & effiency)

Aug 23, 2026
Friendly, knowledgeable and listened to my concerns.

Aug 23, 2026
Friendly courteous staff at the reception desk, nurse & Dr. Parekh's promptness. Dr. Parekh took the time to listen and answer all my questions. Thank you.

Aug 23, 2026
Everyone is so nice - from the front desk to my visit with Dr Page. I appreciate everything about this office.

Aug 23, 2026
Very professional but friendly.

Aug 23, 2026
Dr. Mccarthy is great - would highly recommend.

Aug 23, 2026
Prompt, professional, and courteous service. Easy to reach location which was well staffed.

Aug 23, 2026
I have been a patient of Dr Bartilucci sine she began practicing. I think she is wonderful and the staff is fantastic .They remember my name and always greet me by name .I feel like a guest instead of a patient. Everyone there is wonderful.

Aug 23, 2026
Friendly staff that seems to care about you as a person. You’ve helped me on short notice before (letters, communication between offices around a surgery date) and have gotten me in when I’ve needed to be seen and there weren’t any actual openings. Everyone is always polite and compassionate.

Aug 23, 2026
Dr. Oum is a very good Dr. and he spent time with me to discuss my medications at length and my choices. I do appreciate His MA Kamila is very kind and efficient. Thank you.

Aug 23, 2026
great and knowledgeable staff. Really careing.

Aug 23, 2026
Professional, helpful, friendly

Aug 23, 2026
Excellent service from staff and doctor.

Aug 23, 2026

Aug 23, 2026
Wonderful staff, awesome office, and my doctor Gregory Mchugh, the best!!

Aug 23, 2026
Great location with parking

Aug 23, 2026
Friendly staff and doctors. Appointments start on time, sometimes even early. Clean facility.

Aug 23, 2026

Aug 23, 2026
Everything, nice people work ther, clean & professional.

Aug 23, 2026
Like my doctor.

Aug 23, 2026
Dr. A is Great …. So glad I have him as my Primary Doctor

Aug 23, 2026

Aug 23, 2026
Convient location and knowledgeable Dr.

Aug 23, 2026
Hardly a wait. It clean in a decent location

Aug 23, 2026
The office and staff are always so friendly, welcoming, and a pleasure to be around. The office runs very efficiently, and I’m always impressed by how smoothly everything is handled (unlike Baptist Lab). I’m definitely sad that Dr. Kawa is leaving the practice, as I’ve had a great experience with him, but I’m hopeful that the doctor taking his place will be just as wonderful. Overall, I highly recommend this office, the staff, professionalism, and efficiency are consistently amazing!

Aug 23, 2026
Very Courteous staff

Aug 23, 2026
Wonderful Doctors and staff. Everyone is very helpful and genuinely care.

Aug 23, 2026
Appointments run on schedule and the front desk staff does a good job. The Assistant to Dr Burnette was very nice and had good communication. Dr Burnette, as always, very professional and a good listener to my complaints. I always feel confident about her recommendations.

Aug 23, 2026
kind, caring staff, nurses, and doctors; efficient processes; meets all my needs as a patient; helpful call center staff for additional questions. dr. waters is excellent!!

Aug 23, 2026
Short wait time to see Dr Lumley. Easy to complete pre visit paper work before the visit.

Aug 23, 2026
People friendly staff. Easy on off access to office. Clean and family like atmosphere. Usually on time with the appointments. Can get blood work done at this office. Stable staff.

Aug 23, 2026
They get you in and seen fast!

Aug 23, 2026
Dr. Toledo