Verified Patient Reviews

Patient Reviews

Helping patients make better decisions when selecting a healthcare provider.

Helping patients make better decisions
when selecting a healthcare provider.

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Did you know that 83% of patients trust online ratings and reviews more than a personal recommendation? Giving every patient the opportunity to share their feedback online is the most effective way to build trust and loyalty.

The Gold Standard for Online Reviews

RatingsMD is changing the way patients find and choose doctors by making independently verified patient ratings and reviews easy to find when searching online.

Healthcare providers use the RatingsMD platform to build confidence and trust with consumers by publishing verified feedback from independently administered patient experience surveys on their own website, and making it easy for every patient to leave reviews on popular sites like Google, Facebook, Yelp, Healthgrades, Vitals, WebMD, and RatingsMD after each encounter.

Giving every patient the opportunity to share their feedback online after each confirmed appointment is new the gold standard for online healthcare reviews.

Patient Experience Transparency

Our market leading platform automatically transforms patient experience survey responses into verified patient reviews that can be automatically published on your website and physician directory.

RatingsMD has built-in support for converting CG-CAHPS survey data from every patient experience survey vendor into consumer friendly 5-star ratings and reviews.

A recent study of the top 20 health systems from U.S. News & World Report rankings found that 9 times more patients click to schedule an appointment on provider profile pages that display star ratings and reviews, compared to pages that do not.

Publishing star ratings on your website is the single most effective thing you can do for search engine optimization (SEO) of your clinicians, locations and services.

Online Review Generation

When you're easy to find, you're easy to choose. Especially if you have great reviews.

Let your patients do the talking. Our review request emails are optimized to maximize reviews. It takes less than 30 seconds for a patient to leave a review.

In the first 6 months of using RatingsMD, most healthcare organizations see their Google ratings improve from an average of 3.9 stars to an average of 4.6 out of 5 stars. A steady stream of online reviews improves both local and organic search results, and yields higher conversion rates.

Harness the power of online reviews by turning your patients into online promoters of your locations, physicians and brand.

Online Review Monitoring

When asked about the kind of information they are looking for when searching for a doctor, more than 70% of patients say they are looking for ratings and reviews.

In addition to generating patient reviews on third-party websites, RatingsMD automatically monitors what patients are saying about your locations and clinicians across the web, on all of the sites that matter in healthcare - including Google, Yelp, Facebook, Healthgrades, Vitals, WebMD, RatingsMD, Zocdoc and many others.

Our goal is to make you the obvious choice for people who find you online. Staying informed of what's being said about your doctors and locations online is an important component of proactively managing your online reputation.

The Bottom Line: Reviews increase profitability.

All of us as consumers are increasingly looking for ratings and reviews when making important decisions. In today's reputation-driven economy, you can't afford to leave your reputation to chance.

Many clients tell us their clinicians see an increase of 2-3 patient appointments per month as a result of implementing RatingsMD. However, just 2-3 incremental visits per year yields a positive ROI. This calculation doesn't factor in the lifetime value of a new patient, estimated at $1.4 million per individual and $4.3 million for a family of four, according to the U.S. Census Bureau.

Growing your online reputation is one of the most effective ways to attract new patients. Sign up for a free trial to amplify your online reputation.