Mallory Whitley, MD

Family Medicine

4844 Deer Lake Drive West, Suite 1

Jacksonville, FL 32246 Directions

9047388690

www.baptistjax.com

4.7 out of 5

258 verified ratings

1 Location


Baptist Primary Care - Tapestry Park

4844 Deer Lake Drive West, Suite 1

Jacksonville, FL 32246

(904) 738-8690 Directions

258 Ratings, 125 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 23, 2026
Dr. Whitley and the whole office staff was so lovely. I felt heard and comfortable with asking all my questions.

Jul 22, 2026
EVERYONE is soo friendly and We just love Dr.Whitley!

Jul 22, 2026
Professional courteous and respectful

Jul 20, 2026
Staff very friendly and Dr. Whitley very knowledgeable and professional.

Jul 18, 2026
I was called back for my appointment on time, and everyone was very kind and caring.

Jul 17, 2026
Dr. M.Whitley is a awesome doctor, she's caring and informative. I recommend her every chance i get! The staff is awesome!

Jul 17, 2026
Always show me respect and genuine care for my health.

Jul 12, 2026
Convenient location to my home, professional care by the entire staff, especially my doctor (Doctor Whitley) & her team.

Jul 10, 2026
Very helpful and courteous.

Jul 10, 2026
The reception check in area and the punctuality of provider. Nothing better than being seen in a timely manner.

Jul 2, 2026
The Doctors and the staff are compassionate and very helpful. When I messaged the answered me back quickly and I was able to get a same day appointment.

Jul 1, 2026
Front staff and nurses are extremely nice!!

Jun 26, 2026
Dr Whitley

Jun 24, 2026
Everyone is nice and helpful Dr. Whitley is very good!!

Jun 22, 2026
I like that the office is welcoming, organized, and makes patients feel comfortable. The staff is friendly, appointments run efficiently, and communication is clear. Dr. Whitley is attentive, knowledgeable, and takes time to listen to my concerns. I appreciate feeling heard and receiving clear explanations

Jun 20, 2026
My doctor, and great front desk staff

Jun 12, 2026
The front desk staff was very nice and Dr. Whitley has amazing bedside manner!

Jun 12, 2026
Professional courtesy staff

Jun 11, 2026
Dr. Whitley and staff are simply amazing from the time you walk into the office until you check out. Very good customer service and a welcoming environment. Dr. Whitley has excellent bedside manners, and I’m very thankful for her as my provider.

Jun 3, 2026
What I like most is Dr. Mallory Whitley herself. She is very caring, takes the time to listen, and is extremely smart. I never feel rushed, and I feel like she genuinely wants to help her patients. She treated me with respect and paid attention to what I was saying instead of brushing me off. That means a lot to me. Thank you, Dr. Whitley!

May 22, 2026
From walking through the door and being greeted by the front desk staff to seeing my physician, it is always a great experience. The team is thorough and welcoming and personable. A huge shout out to Dr. Whitley who is an amazing physician!

May 20, 2026
Friendly and helpful.

May 14, 2026
Convenience and professional. Dr. Whitley and her staff are very courteous and professional. Full attention on the patient and actually spend quality time with the patient and not rushing to get to the next patient.

May 8, 2026
Professionalism and curtesy is always extended. Dr Whitley and staff respects the need for privacy when it comes to treating patients.

May 8, 2026
Everyone was so kind and helpful, the office spaces are clean and comfortable. Dr. Mallory was amazing and really takes time to hear your concerns and it’s obvious she wants the best care for you.

May 1, 2026
The staff is very nice. Dr. Whitley really does care about her patients.

Apr 24, 2026
Since meeting the new Doctor there I will certainly tell people about this office . Dr [last name] has been very hard to replace. I think this Doctor has finally fielded her shoes . Kudos !

Apr 22, 2026
The office staff is so friendly and helpful, Dr. Whitley’s nurse is awesome and Dr. Whitley is one of the best Doctors I have had in my life (and I have had many).

Apr 8, 2026
My primary care physician, Dr. Whitley, is excellent! She is informative, educational, and very bright. Moreover, she always educates me about my ailments. I am very pleased with the healthcare services I am receiving.

Mar 28, 2026
The entire staff is very professional and so friendly! Dr.Whitley Is absolutely WONDERFUL , so warm , professional and very thorough. It’s great to have found a PCP that makes you feel very comfortable and who is easy to talk to. I would definitely recommend this practice !

Mar 28, 2026
Dr Whitley is an amazing doctor! She's so kind and compassionate and it's like talking to a close friend! Super down to earth and if you have white coat syndrome this is the doc for you! The he entire staff is great the atmosphere is great! 10 stars

Mar 27, 2026
The staff is always friendly and helpful

Mar 19, 2026
Friendly staff

Mar 18, 2026
Exceptional service

Mar 18, 2026
The atmosphere was amazing front desk, staff very friendly the medical assistant amazing

Mar 15, 2026
Dr. Whitley and her staff are very professional. Patients are treated with respect.

Mar 11, 2026
Professional and pleasant.

Mar 6, 2026
Everything was so clean, the office was beautiful and well kept. The office staff was so nice and welcoming from start to finish. Dr. Whitley was incredible, thorough and made sure she explained everything with clarity and care. This was the best primary care doctors visit I’ve ever had!

Mar 3, 2026
personable and professional service. I love Dr. Mallory Whitley.

Feb 28, 2026
The doctor seemed genuine.

Feb 26, 2026
Very professional

Feb 20, 2026
Short waiting room wait. Dr. is excellent, listens to you and doesn't rush.

Feb 20, 2026
Warm welcome Not rushed

Feb 16, 2026
The office is clean and neat, The staff is friendly and inviting, I saw Dr. Whitley for the first time. She was very nice and thorough, helping me work out my health issues.

Feb 16, 2026
Very approachable & LISTEN

Feb 12, 2026
Quick and efficient

Feb 4, 2026
Dr. Whitley was easy to talk to, heard my goals, and built a plan with me to adjust accordingly.

Jan 31, 2026
Location. Cleanliness. Respectful staff.

Jan 31, 2026
The better question is what don't I like. I liked everything. Services from the time I checked in until I left.

Jan 30, 2026
Friendly responsive staff and doctor. Appointments run on time.