Mallory Whitley, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Nov 21, 2025

Clean, good location

Nov 19, 2025

VERY CLEAN😊

Nov 19, 2025

Everyone is kind

Nov 13, 2025

Front office was very friendly and very organized.

Nov 9, 2025

#1 What I most like about this office is the Excellent Care that Dr. Mallory Whitley provides!! #2 No long waiting to see your provider!! #3 Dr Whitley explains what she is going to do before she does it! #4 Dr Whitley cares about her patients!!! Enough said !!!!

Nov 8, 2025

Doctor and staff are great. Friendly and helpful communication

Nov 6, 2025

Well lit, clean, easy to get to, like my doctor!

Nov 6, 2025

Front office staff is very kind and professional. I enjoyed my 1st visit with Dr. Whitley. Great bedside manner and personable. Made me feel at ease and looking forward to her being my Family Practice Physician.

Nov 5, 2025

Staff and new Dr

Nov 3, 2025

The diversity of a location That serves its residents

Nov 2, 2025

My PCP Dr. Whitley and her Medical Assistant Kathy are great empathetic and compassionate with their job. Also educated me well on my concerns.

Nov 1, 2025

It seems like the front office personnel has all new employees and they are very polite unlike the old office staff. And my Doctor doctor Whitley has been great ever since I met her for the first time. She is very professional, caring, and aggressive with my health care in trying to get me back to my best me.

Oct 31, 2025

My care was transferred from Dr [last name] to Dr Whitley. Dr Whitley is an amazing doctor even following after another great doctor. She is very knowledgeable and is able to break down the complex medical concepts into smaller more understandable pieces. The front office staff is always very courteous and friendly. Patients are always seen in a timely manner with little wait involved.

Oct 28, 2025

The front desk were awesome, patient and so was my Dr Mallory. She is awesome, welcoming.

Oct 24, 2025

Doctor Whitley and her staff are always nice and helpful

Oct 24, 2025

The staff and doctor are very friendly and professional

Oct 22, 2025

Informative. On time.

Oct 17, 2025

I've been coming to this office for several years now. It's quiet and clean. I get in and out quickly.

Oct 16, 2025

Prompt & Efficient

Oct 15, 2025

Dr Whitley is amazing. Compassionate, and knowledgeable.

Oct 15, 2025

Professional staff and I genuinely welcoming atmosphere.

Oct 12, 2025

I was seen promptly. The doctor spent quite a bit of time with me and seemed genuinely interested in listening and discussing my health concerns. The office staff was also pleasant and very efficient.

Oct 10, 2025

The office staff is very nice and Dr. Whitley is really hand s on about your health

Oct 9, 2025

Everything! LOVE Dr. Whitley! She is an amazing addition to the practice. It’s obvious she cares about her patients.

Oct 9, 2025

The staff is professional and efficient; the front desk staff, the nurse, and Dr. Whitely.

Oct 9, 2025

The front desk staff and the technician were great. They provided excellent service. They were professional and courteous.

Oct 8, 2025

Dr Whitley is great

Oct 8, 2025

Everyone I encountered was friendly and professional. Dr [last name] and Dr Whitley are caring, knowledgeable and great communicators.

Oct 5, 2025

They really care

Sep 27, 2025

Clean professional. Doctor Whitley is very caring and takes her time to listen and explain options.

Sep 27, 2025

Outstanding service from all.

Sep 27, 2025

Clean

Sep 25, 2025

This office is led by kind people. Doctor Mallory Whitley talked to me in a professional way; she answered all my questions. Office is clean and quiet.

Sep 19, 2025

Everything

Sep 19, 2025

The office was clean and organized.

Sep 17, 2025

I was very pleased with the service that I received while at my new patient appointment with Dr. Whitley. Dr. Whitley was attentive to all of my medical questions and concerns. She displayed outstanding service! I was impressed with the service from all staff members! I would highly recommend this office if you are looking for a new pcp!

Sep 12, 2025

Staff and efficiency of the office.

Sep 11, 2025

The staff there are friendly, kind, patient and understanding

Aug 31, 2025

Lovely staff. Very clean throughout Clear communication Dr. Whitley explained things clearly.

Aug 23, 2025

Doctor and nurse were very personable, and went over every single concern I had.

Aug 18, 2025

The front office staff was approachable, pleasant, and helpful. Dr. Whitley is delightful and took the time to chat with me to get to know me and go over my health-related concerns.

Aug 2, 2025

Convenient to my home yet the overall location in the Tinseltown area is accessible to friends and family who live on the Southside of Jacksonville and would only have to travel 10-15 minutes

Jul 27, 2025

I had a wonderful experience with Dr. Whitley. She is incredibly patient, attentive, and made me feel completely at ease for my first visit. I would definitely recommend Dr. Whitley to anyone looking for exceptional care!

Jul 27, 2025

The staff is very friendly and I get the feeling that they genuinely care about me. Today I met Dr. Whitley for the first time and I never felt more cared for and listened to right from the start.

Jul 25, 2025

Everyone was very nice and Doctor was great!

Jul 19, 2025

Professional staff. Professional physician.

Jul 17, 2025

Love my new Doctor. Dr. Whitley is so compassionate and she listens and explains very well.

Jul 17, 2025

On July 14, 2025 I had my first visit with the new physician, Dr. Whitley. She was very welcoming and easy to talk to, making me feel heard. The office was clean, per usual, and they were on time at getting me checked in and in a room. I always have a great experience when I am being seen in their office.

Jul 14, 2025

I had my first visit with my new doctor, Mallory Whitley. I was very comfortable with her. she took her time explaining my labs and going over my medications with me. She never seemed rushed or in a hurry and we had time to get to know each other.

Jul 12, 2025

efficient, professional, friendly, relaxed