Mallory Whitley, MD
Family Medicine
4844 Deer Lake Drive West, Suite 1
Jacksonville, FL 32246 Directions
4.7 out of 5
276 verified ratings
1 Location
276 Ratings, 137 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 20, 2026
Dr. Whitley and the staff are very professional and compassionate with patients. Whenever I have questions, Dr. Whitley is thorough and ensures I fully understand and gave what I need before I leave her office. I never feel rushed. She along with the staff prioritize me and any concern I have surrounding my health. This office is the best primary care I’ve experienced in years.
Aug 19, 2026
Friendly and helpful!! And quick.
Aug 19, 2026
Punctual appoints and the doctor takes the time to talk, explain and answer questions.
Aug 16, 2026
The doctor and staff is awesome
Aug 16, 2026
Dr. Whitley has been a fantastic addition to the team. Her bedside manner is wonderful and I feel very comfortable talking to her. She educates me through each medication and change if needed. I am so thankful to have her as my PCP. The front office staff is always kind and courteous too!
Aug 15, 2026
The staff is friendly, Dr. Whitley is kind and very good at her job. She explains information in a way you can understand. She really cares about her patients.
Aug 13, 2026
The doctor and the staff are extremely professional and helpful.
Aug 9, 2026
Amazing!
Jul 31, 2026
The Doctor, Primarily.
Jul 31, 2026
The neatest and friendly staff
Jul 29, 2026
I like everything about the office. Great service from front office staff to medical staff.
Jul 27, 2026
I came to the office Friday, June 24 2026 afternoon with intensive ear ache. In about 30 minutes doctor Mallory Whitley took care about me and prescribed medications. Thank you
Jul 23, 2026
Dr. Whitley and the whole office staff was so lovely. I felt heard and comfortable with asking all my questions.
Jul 22, 2026
EVERYONE is soo friendly and We just love Dr.Whitley!
Jul 22, 2026
Professional courteous and respectful
Jul 20, 2026
Staff very friendly and Dr. Whitley very knowledgeable and professional.
Jul 18, 2026
I was called back for my appointment on time, and everyone was very kind and caring.
Jul 17, 2026
Dr. M.Whitley is a awesome doctor, she's caring and informative. I recommend her every chance i get! The staff is awesome!
Jul 17, 2026
Always show me respect and genuine care for my health.
Jul 12, 2026
Convenient location to my home, professional care by the entire staff, especially my doctor (Doctor Whitley) & her team.
Jul 10, 2026
Very helpful and courteous.
Jul 10, 2026
The reception check in area and the punctuality of provider. Nothing better than being seen in a timely manner.
Jul 2, 2026
The Doctors and the staff are compassionate and very helpful. When I messaged the answered me back quickly and I was able to get a same day appointment.
Jul 1, 2026
Front staff and nurses are extremely nice!!
Jun 26, 2026
Dr Whitley
Jun 24, 2026
Everyone is nice and helpful Dr. Whitley is very good!!
Jun 22, 2026
I like that the office is welcoming, organized, and makes patients feel comfortable. The staff is friendly, appointments run efficiently, and communication is clear.
Dr. Whitley is attentive, knowledgeable, and takes time to listen to my concerns. I appreciate feeling heard and receiving clear explanations
Jun 20, 2026
My doctor, and great front desk staff
Jun 12, 2026
The front desk staff was very nice and Dr. Whitley has amazing bedside manner!
Jun 12, 2026
Professional courtesy staff
Jun 11, 2026
Dr. Whitley and staff are simply amazing from the time you walk into the office until you check out. Very good customer service and a welcoming environment. Dr. Whitley has excellent bedside manners, and I’m very thankful for her as my provider.
Jun 3, 2026
What I like most is Dr. Mallory Whitley herself. She is very caring, takes the time to listen, and is extremely smart. I never feel rushed, and I feel like she genuinely wants to help her patients. She treated me with respect and paid attention to what I was saying instead of brushing me off. That means a lot to me. Thank you, Dr. Whitley!
May 22, 2026
From walking through the door and being greeted by the front desk staff to seeing my physician, it is always a great experience. The team is thorough and welcoming and personable. A huge shout out to Dr. Whitley who is an amazing physician!
May 20, 2026
Friendly and helpful.
May 14, 2026
Convenience and professional. Dr. Whitley and her staff are very courteous and professional. Full attention on the patient and actually spend quality time with the patient and not rushing to get to the next patient.
May 8, 2026
Professionalism and curtesy is always extended.
Dr Whitley and staff respects the need for privacy when it comes to treating patients.
May 8, 2026
Everyone was so kind and helpful, the office spaces are clean and comfortable. Dr. Mallory was amazing and really takes time to hear your concerns and it’s obvious she wants the best care for you.
May 1, 2026
The staff is very nice. Dr. Whitley really does care about her patients.
Apr 24, 2026
Since meeting the new Doctor there I will certainly tell people about this office . Dr [last name] has been very hard to replace. I think this Doctor has finally fielded her shoes . Kudos !
Apr 22, 2026
The office staff is so friendly and helpful, Dr. Whitley’s nurse is awesome and Dr. Whitley is one of the best Doctors I have had in my life (and I have had many).
Apr 8, 2026
My primary care physician, Dr. Whitley, is excellent! She is informative, educational, and very bright. Moreover, she always educates me about my ailments. I am very pleased with the healthcare services I am receiving.
Mar 28, 2026
The entire staff is very professional and so friendly! Dr.Whitley Is absolutely WONDERFUL , so warm , professional and very thorough. It’s great to have found a PCP that makes you feel very comfortable and who is easy to talk to. I would definitely recommend this practice !
Mar 28, 2026
Dr Whitley is an amazing doctor! She's so kind and compassionate and it's like talking to a close friend! Super down to earth and if you have white coat syndrome this is the doc for you! The he entire staff is great the atmosphere is great! 10 stars
Mar 27, 2026
The staff is always friendly and helpful
Mar 19, 2026
Friendly staff
Mar 18, 2026
Exceptional service
Mar 18, 2026
The atmosphere was amazing front desk, staff very friendly the medical assistant amazing
Mar 15, 2026
Dr. Whitley and her staff are very professional.
Patients are treated with respect.
Mar 11, 2026
Professional and pleasant.
Mar 6, 2026
Everything was so clean, the office was beautiful and well kept. The office staff was so nice and welcoming from start to finish. Dr. Whitley was incredible, thorough and made sure she explained everything with clarity and care. This was the best primary care doctors visit I’ve ever had!