Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

1,063 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

1,063 Ratings, 603 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 26, 2025
Friendly and efficient. Dr. Arcenas is on top of it all!

Dec 25, 2025
Great people. Very friendly and knowledgeable.

Dec 24, 2025
Dr Arcenas

Dec 23, 2025
People are great

Dec 22, 2025
Very organized and efficient . Provider is a 5 STAR professional. Staff are courteous and resoectful and competent.

Dec 19, 2025
Fast and efficient help. We just love our Dr. Arcenas. He is always so eager to help my husband who is elderly and hard to get along with. Thank you so much for your service.

Dec 19, 2025
Very courteous and efficient staff

Dec 18, 2025
Dr Arcenas and the staff are excellent!

Dec 13, 2025
Smart caring medical professionals

Dec 12, 2025
Welcoming, efficient, professional

Dec 11, 2025
Office staff is helpful and very pleasant. Dr. Arcenas is the best.

Dec 11, 2025
Everyone who works at Baptist is very friendly and good at their jobs.

Dec 11, 2025
All is great 👍

Dec 10, 2025
Easy check in; reasonable wait time; nurses are great; Doctor Arcenas is a very good doctor

Dec 10, 2025
Dr Arcenas listens and cares. His assistant is attentive and very helpful

Dec 8, 2025
Dr.Arcenas

Dec 7, 2025
Great doctors and staff

Dec 7, 2025
The efficiency and friendliness are great.

Dec 5, 2025
Clean and professional.

Dec 5, 2025
Fast, efficient

Dec 4, 2025
Love Dr Arcenas, hes the best

Nov 28, 2025
Called last Friday for an appointment and was able to get in on Monday. My appointment was on schedule. In and out quickly…

Nov 27, 2025
Prompt, courteous, and accurate service. wonderful.

Nov 27, 2025
very professional

Nov 27, 2025
Clean and efficient

Nov 26, 2025
Everything

Nov 26, 2025
Professional !

Nov 26, 2025
Dr. Arcenas is very efficient and helpful. The staff in the front office is very helpful and friendly.

Nov 23, 2025
Professional and friendly staff

Nov 22, 2025
Always clean and all are Professional

Nov 21, 2025
Professionalism of the staff and the caring from my doctor.

Nov 21, 2025
Always kind and efficient staff! Dr. Arcenas is very thorough and spends time with you and answers questions.

Nov 20, 2025
Everyone is very friendly.

Nov 20, 2025
I love Dr. Arcenas! He has been my primary care physician for 18 years. He is friendly, professional, and thorough.

Nov 20, 2025
Location and professional caring

Nov 19, 2025
friendly,punctual, caring

Nov 17, 2025
Dr Arcenas

Nov 15, 2025
Staff is vey courteous and knowledgeable

Oct 24, 2025
Knowledgeable physicians and staff. Courteous staff. Prompt appointmewell c times. Have developed a good personal relationship with Dr. Arcenas and feel very well cared for with great plan of care with my participation and clearly explained options.

Oct 23, 2025
Short waiting time, friendly, professional, and caring!

Oct 23, 2025
Friendly, compassionate, skillful care. Dr. Arcenas clearly has my best interests in mind all the time.

Oct 23, 2025
Dr. Arcenas, staff friendly, office is a good size

Oct 23, 2025
The physician and staff.

Oct 23, 2025
Dr Arcenas has been my doctor for 18 years. He is also my wife’s doctor. I think that tells the whole story about how positive I feel about Dr. Arcenas.

Oct 23, 2025
Great physician that is extremely thorough.

Oct 22, 2025
I feel that Dr. Arcenas genuinely cares about my health. He also ensures I get the proper tests needed to evaluate my concerns.

Oct 20, 2025
Dr Arcenas is an excellent, caring doctor and his staff are friendly and professional.

Oct 18, 2025
The way we are treated.

Oct 17, 2025
Great staff and caring doctor

Oct 16, 2025
Professional and friendly staff