Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

1,096 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

1,096 Ratings, 615 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 8, 2026
Staff very friendly. Dr is great.

Jan 8, 2026
We like Dr. Arcenas. He is very thorough, will send us to specialists if he thinks it is needed. The office staff is very pleasant and knowledgeable.

Jan 8, 2026
Easy to get in

Jan 7, 2026
Everyone is very helping.

Jan 7, 2026
Professionalism, Expertise, Friendliness, Efficiency, Kindness

Jan 4, 2026
Dr Arcenas is outstanding. We think he is excellent doctor Great people in the office and great people helping us check in. Thank you.

Jan 3, 2026
I love Dr, Arcenas. Thorough, listens, compassionate…the best!!

Jan 2, 2026
Dr. Arcenas is so nice, attentive and thorough! I wouldn't have anyone else as my PCP.

Dec 31, 2025
Dr. Arcenas, staff and prompt care! Thank you and Happy New Year 2026!

Dec 31, 2025
The staff is very attentive and efficient in getting me ready to see Dr Arcenas. Also I have trust and confidence in Dr Arcenas’ ability. He is a great diagnostician.

Dec 31, 2025
It's been over 10 years now since I moved to St Johns, FL, and ever since I have been going to the medical clinic of Dr Jess Arcenas as my primary physician. Dr Arcenas is very attentive and receptive to my medical concerns, and prescribes the proper treatment for my medical condition or refers me to a specialist as needed. His support staff are all friendly and professional. My appointments are always handled promptly, basically no waiting time. Dr Arcenas' medical practice is associated with the Baptist Health Systems, which also provides excellent and comprehensive hospital services. Its patient portal, My Baptist, provides current information regarding my laboratory and medical treatment history. A handy and thorough informational tool to monitor my current and historical health conditions. I am a very happy patient.

Dec 31, 2025
All good as usual!!

Dec 26, 2025
Friendly and efficient. Dr. Arcenas is on top of it all!

Dec 25, 2025
Great people. Very friendly and knowledgeable.

Dec 24, 2025
Dr Arcenas

Dec 23, 2025
People are great

Dec 22, 2025
Very organized and efficient . Provider is a 5 STAR professional. Staff are courteous and resoectful and competent.

Dec 19, 2025
Fast and efficient help. We just love our Dr. Arcenas. He is always so eager to help my husband who is elderly and hard to get along with. Thank you so much for your service.

Dec 19, 2025
Very courteous and efficient staff

Dec 18, 2025
Dr Arcenas and the staff are excellent!

Dec 13, 2025
Smart caring medical professionals

Dec 12, 2025
Welcoming, efficient, professional

Dec 11, 2025
Office staff is helpful and very pleasant. Dr. Arcenas is the best.

Dec 11, 2025
Everyone who works at Baptist is very friendly and good at their jobs.

Dec 11, 2025
All is great 👍

Dec 10, 2025
Easy check in; reasonable wait time; nurses are great; Doctor Arcenas is a very good doctor

Dec 10, 2025
Dr Arcenas listens and cares. His assistant is attentive and very helpful

Dec 8, 2025
Dr.Arcenas

Dec 7, 2025
Great doctors and staff

Dec 7, 2025
The efficiency and friendliness are great.

Dec 5, 2025
Clean and professional.

Dec 5, 2025
Fast, efficient

Dec 4, 2025
Love Dr Arcenas, hes the best

Nov 28, 2025
Called last Friday for an appointment and was able to get in on Monday. My appointment was on schedule. In and out quickly…

Nov 27, 2025
Prompt, courteous, and accurate service. wonderful.

Nov 27, 2025
very professional

Nov 27, 2025
Clean and efficient

Nov 26, 2025
Everything

Nov 26, 2025
Professional !

Nov 26, 2025
Dr. Arcenas is very efficient and helpful. The staff in the front office is very helpful and friendly.

Nov 23, 2025
Professional and friendly staff

Nov 22, 2025
Always clean and all are Professional

Nov 21, 2025
Professionalism of the staff and the caring from my doctor.

Nov 21, 2025
Always kind and efficient staff! Dr. Arcenas is very thorough and spends time with you and answers questions.

Nov 20, 2025
Everyone is very friendly.

Nov 20, 2025
I love Dr. Arcenas! He has been my primary care physician for 18 years. He is friendly, professional, and thorough.

Nov 20, 2025
Location and professional caring

Nov 19, 2025
friendly,punctual, caring

Nov 17, 2025
Dr Arcenas

Nov 15, 2025
Staff is vey courteous and knowledgeable