Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

1,241 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

1,241 Ratings, 690 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 22, 2026
Everyone is pleasant. Dr. Arcenas is knowledgeable and wise.

May 22, 2026
There is nothing I do not like😉

May 21, 2026
Dr Arcenas and staff are kind, responsible, and efficient.

May 20, 2026
Everything!!

May 20, 2026
Dr Arcenas is very kind and thorough. Office staff always remembers us. Love this office!

May 20, 2026
Demonstrate a clear understanding and concern for your health.

May 18, 2026
excellent and caring staff

May 15, 2026
Smart, caring, proactive.

May 15, 2026
Dr Arcenas and Stephanie, excellent caring individuals as well as the staff that you innitially interface with. very patient focused.

May 15, 2026
Dr Arcenas is great! He has been my doc for years and I would recommend him to others.

May 13, 2026
family

May 8, 2026
All

May 8, 2026
Courteous and knowledgeable staff.

May 7, 2026
Punctual, listens and advises. Follows up.

May 6, 2026
Friendly and timely service.

May 3, 2026
Staff very professional and personable!

May 2, 2026
Professional, friendly, helpful. Nice atmosphere.

May 2, 2026
Great office

May 1, 2026
Great doctor

Apr 30, 2026
My Doctor-(Arcenas) and his entire staff are the best!!!

Apr 29, 2026
it was virtual visit

Apr 29, 2026
caring and friendly staff and doctors

Apr 27, 2026
Always makes time to see me

Apr 24, 2026
DR Arcenas is the best. The staff is good but they are constantly changing. It is nice to see a familiar face when you come for an appointment.

Apr 13, 2026
Courteous Staff

Apr 12, 2026
Dr. Arcenas has provided us with wonderful care for over 15 years.

Apr 11, 2026
Professional ,personal and thorough.

Apr 10, 2026
The friendly staff.

Apr 6, 2026
All good!!

Apr 4, 2026
The staff and Dr. Arcenas.

Apr 4, 2026
The girls are very courteous, always trying to help

Apr 3, 2026
Professional and knowledgeable staff clean office waiting time isn’t that bad.

Apr 2, 2026
The staff members are all friendly and caring. Dr. Arcenas is thorough and explains things thoroughly. He allows me to participate in my treatment plan. He is friendly and easy to talk to.

Apr 1, 2026
Friendly. Competent, helpful

Mar 30, 2026
Friendly and efficient

Mar 30, 2026
I was Dr Arcenas' 3rd pt. I am a firefighter/Paramedic. I love how attentive Dr Arcenas is and how ge relates to me. He does exactly what he says he is going to do.

Mar 29, 2026
Always friendly, professional, and caring! Usually not long wait for appointment.

Mar 28, 2026
Very smart doctor. Cares about you.

Mar 27, 2026
All staff are friendly and we love Dr Arcenas

Mar 27, 2026
Love my doctor.

Mar 20, 2026
clean comfortable friendly

Mar 14, 2026
Clean, prompt and organized

Mar 9, 2026
Everyone’s welcoming and listens to you. Offices are immaculate. Amazing care.

Mar 8, 2026
Staff very accommodating and friendly especially receptionist and attending nurse. Dr. Arcenas very processional, knowledgeable and explained everything that I would understand.

Mar 7, 2026
Very professional

Mar 7, 2026
Love Doctor Arcenas.He takes time to listen and truly cares about his patients

Mar 5, 2026
The visit was great all we good and the Doctor was very good.

Mar 4, 2026
Limited wait time and a great physician..

Mar 2, 2026
Great doctor staff

Mar 1, 2026
Professional Staff and Services.