Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

810 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

810 Ratings, 451 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Absolutely love them- great staff, the front office to the staff care for you.

May 25, 2025
Friendly competent staff fro reptionists to Dr.’s.

May 23, 2025
Physician and staff listen well, patients treated with respect and dignity.

May 23, 2025
Great staff inconveniently located

May 22, 2025
The doctor is thorough. Staff is kind and courteous

May 19, 2025
Do a decent job keeping appointments on time. Good, comprehensive care by Dr Arcenas

May 19, 2025
easy to get to.

May 17, 2025
The Staff is friendly and courteous. Check-in is smooth. Dr. Arcenas is great! He listens and gives great advice. He cares.

May 17, 2025
Clean, friendly, smart.

May 17, 2025
dr is very good

May 15, 2025
Doctors and staff are very helpful. I can always call them for help with any urgent issues and they try their best to schedule as soon as possible. Very neat and clean environment and it helps that the lab is nearby

May 15, 2025
I really like Dr Arcenas. He is a good listener and is very thorough. His staff is always pleasant and helpful.

May 14, 2025
The staff are alway efficient, always professional and reliable. And Dr Arcenas is 100% responsible for my good health since 2012. Thankyou.

May 12, 2025
The whole staff has been very supportive, positive, professional and friendly. Doctor Arcenas is always professional and knowledgeable and shows a true concern for my health needs. Best PCP I have ever had!

May 12, 2025
I like my internist. Dr. Arcenas . He listens and cares. His office is very good about getting back to you if you need answers to questions. Staff friendly.

May 12, 2025
Pleasant atmosphere Knowledgeable professionals

May 10, 2025
Doctor

May 10, 2025
Love the convenience to the hospital

May 10, 2025
Dr. Arcenas

May 8, 2025
efficient, friendly

May 8, 2025
Great people

May 8, 2025
I've been a patient for years and feel I couldn't get better treatment, very professional, caring and knowledgeable!!

May 5, 2025
Dr Arcenas and his staff are first rate. The visit was efficient but I truly felt cared for.

May 4, 2025
Everything is excellent

May 1, 2025
The staff is responsive and caring. The doctor is knowledgeable and reliable.

May 1, 2025
Dr. Arcenas

Apr 28, 2025
appoint right away, thorougexam, answereed al my questios. Caring attitue throughout adn fook up my cause with othere doctors

Apr 28, 2025
Well established office /Doctor. Personal history.

Apr 26, 2025
Dr Arcenas is wonderful and has a great team to support him!

Apr 24, 2025
Pleasant people…on time

Apr 24, 2025
friendly

Apr 24, 2025
Everyone there is so friendly.

Apr 19, 2025
All professional

Apr 17, 2025
Professional caring staff. Doctor really cares about his patients.

Apr 17, 2025
Excellent attention to proper care.

Apr 13, 2025
Friendly atmospher, very professsional and phycians are very thorough for your health concern to be taken care of.

Apr 12, 2025
Everything

Apr 12, 2025
From the moment I walk into Dr.Arcenas office, I feel heard, respected, and cared for. Dr. Arcenas takes the time to listen thoroughly, explain things clearly, and ensure I feel confident in any decisions about my health. It’s rare to find a physician who combines such personal attention with such a high level of expertise.

Apr 11, 2025
Dr.Arcenas and staff

Apr 11, 2025
Low wait times

Apr 9, 2025
Dr Arcenas is amazing. I have been a patient of his for at least 10 years. He takes the time to listen and always follows up when you have questions. He has deep expertise in every area of health and always follows through with a diagnosis or refers to a specialist if required. He has great communication skills and makes me feel so comfortable.

Apr 7, 2025
Everything Dr. Arcenas is the best so thorough and caring

Apr 6, 2025
Very clean, receptionist courteous, friendly and professional. Have tissues out for people w/allergies. Knowledgeable when asked questions. Wait time minimal.

Apr 6, 2025
Close

Apr 6, 2025
The staff is friendly and helpful, and the waiting room is very comfortable. The doctor is excellent!

Apr 5, 2025
Very professional and friendly. Dr Arcenas is a great doctor! I have been with him for years. Thank you

Apr 3, 2025
Dr Arcenas is a great doctor who listens to you and genuinely cares about his patients.

Mar 30, 2025
it feels like I’m dealing with my own family

Mar 29, 2025
Awesome Doctor and staff

Mar 27, 2025
All the team are professional and kind!