Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

984 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

984 Ratings, 565 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 24, 2025
Knowledgeable physicians and staff. Courteous staff. Prompt appointmewell c times. Have developed a good personal relationship with Dr. Arcenas and feel very well cared for with great plan of care with my participation and clearly explained options.

Oct 23, 2025
Short waiting time, friendly, professional, and caring!

Oct 23, 2025
Friendly, compassionate, skillful care. Dr. Arcenas clearly has my best interests in mind all the time.

Oct 23, 2025
Dr. Arcenas, staff friendly, office is a good size

Oct 23, 2025
The physician and staff.

Oct 23, 2025
Dr Arcenas has been my doctor for 18 years. He is also my wife’s doctor. I think that tells the whole story about how positive I feel about Dr. Arcenas.

Oct 23, 2025
Great physician that is extremely thorough.

Oct 22, 2025
I feel that Dr. Arcenas genuinely cares about my health. He also ensures I get the proper tests needed to evaluate my concerns.

Oct 20, 2025
Dr Arcenas is an excellent, caring doctor and his staff are friendly and professional.

Oct 18, 2025
The way we are treated.

Oct 17, 2025
Great staff and caring doctor

Oct 16, 2025
Professional and friendly staff

Oct 16, 2025
Doctor Arcenas is very thorough.

Oct 15, 2025
Caring, competent, professional

Oct 15, 2025
Nice people, clean

Oct 13, 2025
Staff are courteous and professional yet are friendly and approachable .

Oct 12, 2025
Quality care

Oct 11, 2025
Friendly

Oct 10, 2025
Very good and prompt care. Dr Arcenas is super!

Oct 9, 2025
Nice and comfortable atmosphere.

Oct 8, 2025
We have been seeing Dr. Arcenas for several years. He has taken control of our rather complicated medical situation and is overseeing all the steps that are being taken by the physicians involved. He is very thorough and careful. We trust his judgement implicitly and he has seen us through several difficult times. His staff is always friendly and efficient. We do not have difficulty getting appointments when we need them. In fact, I have already recommended Dr. Arcenas several times and will continue to do so.

Oct 8, 2025
Excellent doctor and staff

Oct 8, 2025
Dr. Arcenas is a professional who cares about his patients. His examinations are thorough and if there is any indication of need, he does not hesitate to make a referral to a specialist. He also is good at explaining what ails you and how things should work under the skin.

Oct 8, 2025
Staff is professional and kind.

Oct 7, 2025
Everything surpass my expectation. My provider is excellent as well as the support services at the office. The facility is immaculately clean. Thank you for the opportunity.

Oct 5, 2025
Dr. Arcenas is very caring and compassionate. He has been our doctor for many years.

Oct 4, 2025
Everyone are always professional and helpful. I’ve been a patient of Dr. Arcenas for well over a decade. He always exceeds my expectations. Highly Dedicated and Thorough. Dr. Arcenas is highly recommended and his staff.

Oct 4, 2025
Staff are friendly, helpful and courteous. Doctor ARCENAS is very thorough and knowledgeable and explains everything that I needed to know medically.

Oct 4, 2025
Easy and timely appointment scheduling. Great doctors .

Oct 2, 2025
I have liked it for many years

Oct 1, 2025
I like everything! Especially Dr Arcenas’ and his staff’s professionalism, friendliness, listening skills, attention to detail, kindness and efficiency!

Oct 1, 2025
Dr Arcenas and the entire staff are the best!

Oct 1, 2025
Organized. Pleasant employees.

Oct 1, 2025
Easy to make appointments. Front desk staff very nice and friendly. Dr Arcenas is a wonderful doctor. He listens to me and is very kind. I trust him!

Sep 26, 2025
Everyone is very friendly.

Sep 25, 2025
Friendly environment thanks to all who work in the office. Plus the fact that I have the best Primary Care Doctor in all of Florida.

Sep 25, 2025
Dr. Arcenas is great

Sep 25, 2025
Dr Arcenas

Sep 21, 2025
Very nice

Sep 20, 2025
Very prompt courteous service. Knowledgeable, caring attention by Dr. Arcenas. Not rushed during appointment. He knows my history thoroughly and has enough knowledge of my lifestyle to develop a plan of care and informed me of the effects and possible side effects to give me realistic expectations after prescribing an additional medication. I trust him with my health and well being after 8yrs as my PCP.

Sep 19, 2025
Caring doctor and efficient staff.

Sep 19, 2025
Dr. Arcenas is very knowledgeable and thorough. He is also kind and caring.

Sep 18, 2025
Staff is efficient and friendly. Dr Arcenas is the best.

Sep 18, 2025
Have been going to this office for years – staff is friendly and helpful – appointments run pretty much on time-parking is available

Sep 16, 2025
Very clean and well equipped Team members very professional and knowledgeable

Sep 15, 2025
Nothing. All good. No bad experiences.

Sep 14, 2025
Friendliest and professional staff.

Sep 13, 2025
Front office staff is very organized, attentive to making additional follow-up appointments scheduled before you leave. Everybody is professional and nice to interact with.

Sep 13, 2025
Everyone is professional and friendly.

Sep 12, 2025
The care