Jess Arcenas, MD
Internal Medicine
Baptist Primary Care
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258 Directions
4.9 out of 5
1,125 verified ratings
1 Location
Baptist Primary Care - Baptist South Internal Medicine
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258
1,125 Ratings, 632 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 22, 2026
Efficiency and friendliness
Feb 20, 2026
Clean and very accessible
Feb 20, 2026
Dr. Arcenas is great we've been with him for 16 years and the staff is friendly.
Feb 19, 2026
Friendly, fast and efficient. With Dr Arcenas I feel that he cares about me as a person, as well as a patient.
Feb 19, 2026
Dr. Arcenas has always been very professional and caring. He's been keeping me healthy for years, I strongly recommend him.
Feb 19, 2026
Clean, friendly staff and prompt service.
Feb 15, 2026
Dr. Arcenas and staff
Feb 14, 2026
Convenient, Great Doctor's and Staff
Feb 14, 2026
Love my doctor! Really good listener, answers all my questions and concerns in clear and concise language.
Feb 12, 2026
Friendly staff, great doctor
Feb 11, 2026
Great doctor and all nice folks.
Feb 9, 2026
Location and professional care
Feb 9, 2026
Clean office and friendly staff.
Feb 7, 2026
Their friendliness
Feb 6, 2026
Dr Arcenas
Feb 4, 2026
Everyone is friendly and respects you. Dr. Arcenas is the best.
Jan 31, 2026
Professional, patient friendly
Jan 8, 2026
Staff very friendly. Dr is great.
Jan 8, 2026
We like Dr. Arcenas. He is very thorough, will send us to specialists if he thinks it is needed. The office staff is very pleasant and knowledgeable.
Jan 8, 2026
Easy to get in
Jan 7, 2026
Everyone is very helping.
Jan 7, 2026
Professionalism, Expertise, Friendliness, Efficiency, Kindness
Jan 4, 2026
Dr Arcenas is outstanding. We think he is excellent doctor Great people in the office and great people helping us check in. Thank you.
Jan 3, 2026
I love Dr, Arcenas. Thorough, listens, compassionate…the best!!
Jan 2, 2026
Dr. Arcenas is so nice, attentive and thorough! I wouldn't have anyone else as my PCP.
Dec 31, 2025
Dr. Arcenas, staff and prompt care! Thank you and Happy New Year 2026!
Dec 31, 2025
The staff is very attentive and efficient in getting me ready to see Dr Arcenas. Also I have trust and confidence in Dr Arcenas’ ability. He is a great diagnostician.
Dec 31, 2025
It's been over 10 years now since I moved to St Johns, FL, and ever since I have been going to the medical clinic of Dr Jess Arcenas as my primary physician. Dr Arcenas is very attentive and receptive to my medical concerns, and prescribes the proper treatment for my medical condition or refers me to a specialist as needed.
His support staff are all friendly and professional. My appointments are always handled promptly, basically no waiting time.
Dr Arcenas' medical practice is associated with the Baptist Health Systems, which also provides excellent and comprehensive hospital services. Its patient portal, My Baptist, provides current information regarding my laboratory and medical treatment history. A handy and thorough informational tool to monitor my current and historical health conditions. I am a very happy patient.
Dec 31, 2025
All good as usual!!
Dec 26, 2025
Friendly and efficient. Dr. Arcenas is on top of it all!
Dec 25, 2025
Great people. Very friendly and knowledgeable.
Dec 24, 2025
Dr Arcenas
Dec 23, 2025
People are great
Dec 22, 2025
Very organized and efficient . Provider is a 5 STAR professional. Staff are courteous and resoectful and competent.
Dec 19, 2025
Fast and efficient help. We just love our Dr. Arcenas. He is always so eager to help my husband who is elderly and hard to get along with. Thank you so much for your service.
Dec 19, 2025
Very courteous and efficient staff
Dec 18, 2025
Dr Arcenas and the staff are excellent!
Dec 13, 2025
Smart caring medical professionals
Dec 12, 2025
Welcoming, efficient, professional
Dec 11, 2025
Office staff is helpful and very pleasant. Dr. Arcenas is the best.
Dec 11, 2025
Everyone who works at Baptist is very friendly and good at their jobs.
Dec 11, 2025
All is great 👍
Dec 10, 2025
Easy check in; reasonable wait time; nurses are great; Doctor Arcenas is a very good doctor
Dec 10, 2025
Dr Arcenas listens and cares. His assistant is attentive and very helpful
Dec 8, 2025
Dr.Arcenas
Dec 7, 2025
Great doctors and staff
Dec 7, 2025
The efficiency and friendliness are great.
Dec 5, 2025
Clean and professional.
Dec 5, 2025
Fast, efficient
Dec 4, 2025
Love Dr Arcenas, hes the best