Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

756 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

756 Ratings, 401 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 22, 2025
Dr. Arcenas is the best! I have recommended him to others. He is very knowledgeable and thorough. He has a great "bedside manner."

Mar 22, 2025
the people that work there

Mar 22, 2025
Always get me appointments that fit my schedule and on appointment day, get me in on time. Pleasant staff

Mar 22, 2025
professional service

Mar 21, 2025
The friendly staff.

Mar 21, 2025
Nice professional, friendly service thank you so much

Mar 10, 2025
Friendly staff

Mar 6, 2025
Caring and knowledgeable physicians

Mar 3, 2025
Atmosphere and great people!

Mar 3, 2025
The ladies in the front office, the medical assistant and of course my favorite doctor. From start to finish when I walk in they are all great. It does not take much to just be nice and that is all people need sometimes and they all got it down. Thank you all for what you do. I so appreciate you all.

Mar 1, 2025
Dr. Arcenas is the best. Very thorough.

Feb 27, 2025
Good people and care

Feb 24, 2025
Dr. Arcenas and staff are excellent. Thank you for my healthcare

Feb 24, 2025
I absolutely Dr. Arcenas and his team! They are always super nice and never rush you.

Feb 21, 2025
Very friendly, no long wait!

Feb 21, 2025
Very professional and get great care!

Feb 20, 2025
Dr Arcenas is the best. Can’ really comment on the rest of the team because I am helped by a different person on every visit. Every time I visit the office they are all very courteous. I always get in and out promptly.

Feb 16, 2025
Dr. Arcenas is the best so thorough always taking good care of me over the years. His office goes out of their way to help as well.

Feb 13, 2025
Always available to see and help me with my medical needs.

Feb 13, 2025
Great doctor and staff

Feb 10, 2025
I like the location. I like the friendly staff.I appreciate having the same doctor since 2011 when I moved to Jacksonville.

Jan 13, 2025
Everything is good.

Jan 11, 2025
good people--knowlegeable--friendly--interested in your situation.

Jan 11, 2025
My physician

Jan 9, 2025
Friendly atmosphere

Jan 5, 2025
Dr Arcenas is wonderful! He takes great care of me and is a very good listener. Friendly staff and office is always clean

Jan 5, 2025
Very friendly as well as very professional

Jan 2, 2025
I have been going to this office for the past ten years, and each time I visit, the front desk and staff are very professional and friendly. Appointments are quickly scheduled, and doctor's visits are handled very efficiently. Show up on time, and you get out on time. Highly recommended.

Dec 29, 2024
I've been a patient since 2005. I love the care, attention and follow up care. I drive 1.5 hours just to go Baptist South. I only get my care there and Mayo. Only places I trust with my health.

Dec 29, 2024
Friendly snd helpful staff

Dec 20, 2024
Very efficient

Dec 20, 2024
Professional and very helpful

Dec 14, 2024
The staff is very nice and professional. Dr. Arcenas is very thorough and explains things very well. The office is always clean and the wate is not long.

Dec 14, 2024
Staff are courteous, caring and professional.

Dec 13, 2024
Associates are efficient, caring and friendly. The doctor takes time to listen to my concerns and demonstrates a caring manner.

Dec 12, 2024
Very good staff and always they go the extra mile to accommodate my needs.

Dec 12, 2024
The professionalism off the staff and knowledgeable as well and very respectful.

Dec 7, 2024
Dr Arcenas has been our family doctor for many years and love going to him

Dec 7, 2024
We love Dr Arcenas He is fully engaged with his patients.

Dec 7, 2024
Dr. Arcenas is a great doctor who takes the time to listen to his patients and works hard to improve our health.

Dec 5, 2024
Very friendly staff and took me in for my visit being 25 minutes late due to traffic accident

Nov 28, 2024
Friendly staff, appointments that occur on time. We love Dr Arcenas

Nov 25, 2024
Everything is well iorganuzed. Provider I rate 5 STAR.

Nov 23, 2024
The care

Nov 18, 2024
Dr Arcenas and admin staff.

Nov 16, 2024
Great location Quick

Nov 14, 2024
Very respectful of everyone. They know the job and take time to explain.

Nov 9, 2024
Everybody was nice and pleasant. Doctor J Arcenas it’s a very nice doctor. He is a Doctor Who cares about his patient . I was treated with the most kind +professional Dr and he’s employees.

Nov 7, 2024
Clean facility, plenty of room in the waiting area, professional administrative and medical staff.

Nov 7, 2024
The people.