Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

782 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

782 Ratings, 423 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2025
Dr Arcenas is wonderful and has a great team to support him!

Apr 24, 2025
Pleasant people…on time

Apr 24, 2025
friendly

Apr 24, 2025
Everyone there is so friendly.

Apr 19, 2025
All professional

Apr 17, 2025
Professional caring staff. Doctor really cares about his patients.

Apr 17, 2025
Excellent attention to proper care.

Apr 13, 2025
Friendly atmospher, very professsional and phycians are very thorough for your health concern to be taken care of.

Apr 12, 2025
Everything

Apr 12, 2025
From the moment I walk into Dr.Arcenas office, I feel heard, respected, and cared for. Dr. Arcenas takes the time to listen thoroughly, explain things clearly, and ensure I feel confident in any decisions about my health. It’s rare to find a physician who combines such personal attention with such a high level of expertise.

Apr 11, 2025
Dr.Arcenas and staff

Apr 11, 2025
Low wait times

Apr 9, 2025
Dr Arcenas is amazing. I have been a patient of his for at least 10 years. He takes the time to listen and always follows up when you have questions. He has deep expertise in every area of health and always follows through with a diagnosis or refers to a specialist if required. He has great communication skills and makes me feel so comfortable.

Apr 7, 2025
Everything Dr. Arcenas is the best so thorough and caring

Apr 6, 2025
Very clean, receptionist courteous, friendly and professional. Have tissues out for people w/allergies. Knowledgeable when asked questions. Wait time minimal.

Apr 6, 2025
Close

Apr 6, 2025
The staff is friendly and helpful, and the waiting room is very comfortable. The doctor is excellent!

Apr 5, 2025
Very professional and friendly. Dr Arcenas is a great doctor! I have been with him for years. Thank you

Apr 3, 2025
Dr Arcenas is a great doctor who listens to you and genuinely cares about his patients.

Mar 30, 2025
it feels like I’m dealing with my own family

Mar 29, 2025
Awesome Doctor and staff

Mar 27, 2025
All the team are professional and kind!

Mar 22, 2025
Dr. Arcenas is the best! I have recommended him to others. He is very knowledgeable and thorough. He has a great "bedside manner."

Mar 22, 2025
the people that work there

Mar 22, 2025
Always get me appointments that fit my schedule and on appointment day, get me in on time. Pleasant staff

Mar 22, 2025
professional service

Mar 21, 2025
The friendly staff.

Mar 21, 2025
Nice professional, friendly service thank you so much

Mar 10, 2025
Friendly staff

Mar 6, 2025
Caring and knowledgeable physicians

Mar 3, 2025
Atmosphere and great people!

Mar 3, 2025
The ladies in the front office, the medical assistant and of course my favorite doctor. From start to finish when I walk in they are all great. It does not take much to just be nice and that is all people need sometimes and they all got it down. Thank you all for what you do. I so appreciate you all.

Mar 1, 2025
Dr. Arcenas is the best. Very thorough.

Feb 27, 2025
Good people and care

Feb 24, 2025
Dr. Arcenas and staff are excellent. Thank you for my healthcare

Feb 24, 2025
I absolutely Dr. Arcenas and his team! They are always super nice and never rush you.

Feb 21, 2025
Very friendly, no long wait!

Feb 21, 2025
Very professional and get great care!

Feb 20, 2025
Dr Arcenas is the best. Can’ really comment on the rest of the team because I am helped by a different person on every visit. Every time I visit the office they are all very courteous. I always get in and out promptly.

Feb 16, 2025
Dr. Arcenas is the best so thorough always taking good care of me over the years. His office goes out of their way to help as well.

Feb 13, 2025
Always available to see and help me with my medical needs.

Feb 13, 2025
Great doctor and staff

Feb 10, 2025
I like the location. I like the friendly staff.I appreciate having the same doctor since 2011 when I moved to Jacksonville.

Jan 13, 2025
Everything is good.

Jan 11, 2025
good people--knowlegeable--friendly--interested in your situation.

Jan 11, 2025
My physician

Jan 9, 2025
Friendly atmosphere

Jan 5, 2025
Dr Arcenas is wonderful! He takes great care of me and is a very good listener. Friendly staff and office is always clean

Jan 5, 2025
Very friendly as well as very professional

Jan 2, 2025
I have been going to this office for the past ten years, and each time I visit, the front desk and staff are very professional and friendly. Appointments are quickly scheduled, and doctor's visits are handled very efficiently. Show up on time, and you get out on time. Highly recommended.

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