Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

1,156 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

1,156 Ratings, 652 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
Always friendly, professional, and caring! Usually not long wait for appointment.

Mar 28, 2026
Very smart doctor. Cares about you.

Mar 20, 2026
clean comfortable friendly

Mar 14, 2026
Clean, prompt and organized

Mar 9, 2026
Everyone’s welcoming and listens to you. Offices are immaculate. Amazing care.

Mar 8, 2026
Staff very accommodating and friendly especially receptionist and attending nurse. Dr. Arcenas very processional, knowledgeable and explained everything that I would understand.

Mar 7, 2026
Very professional

Mar 7, 2026
Love Doctor Arcenas.He takes time to listen and truly cares about his patients

Mar 5, 2026
The visit was great all we good and the Doctor was very good.

Mar 4, 2026
Limited wait time and a great physician..

Mar 2, 2026
Great doctor staff

Mar 1, 2026
Professional Staff and Services.

Mar 1, 2026
Everyone is helpful and friendly,

Feb 27, 2026
Great care

Feb 26, 2026
Great service.

Feb 26, 2026
Ground floor, pleasant staff,,,

Feb 26, 2026
I am always greeted with a friendly person and feel that my doctor spends the necessary amount of time with me.

Feb 26, 2026
Dr Arcenas is a thorough professional. He takes care to know my medical history and effectively assesses my current condition in that context. He explains things to me and seeks to answer my questions. I feel I am receiving outstanding care from Dr. Arcenas.

Feb 25, 2026
Attentive, short waiting times, friendly, and professional!

Feb 23, 2026
Dr. Arcenas is the best!! He's so caring and such a great doctor. He has been my doctor for quite a few years and I am so thankful for him and his wonderful staff.

Feb 22, 2026
Efficiency and friendliness

Feb 20, 2026
Clean and very accessible

Feb 20, 2026
Dr. Arcenas is great we've been with him for 16 years and the staff is friendly.

Feb 19, 2026
Friendly, fast and efficient. With Dr Arcenas I feel that he cares about me as a person, as well as a patient.

Feb 19, 2026
Dr. Arcenas has always been very professional and caring. He's been keeping me healthy for years, I strongly recommend him.

Feb 19, 2026
Clean, friendly staff and prompt service.

Feb 15, 2026
Dr. Arcenas and staff

Feb 14, 2026
Convenient, Great Doctor's and Staff

Feb 14, 2026
Love my doctor! Really good listener, answers all my questions and concerns in clear and concise language.

Feb 12, 2026
Friendly staff, great doctor

Feb 11, 2026
Great doctor and all nice folks.

Feb 9, 2026
Location and professional care

Feb 9, 2026
Clean office and friendly staff.

Feb 7, 2026
Their friendliness

Feb 6, 2026
Dr Arcenas

Feb 4, 2026
Everyone is friendly and respects you. Dr. Arcenas is the best.

Jan 31, 2026
Professional, patient friendly

Jan 8, 2026
Staff very friendly. Dr is great.

Jan 8, 2026
We like Dr. Arcenas. He is very thorough, will send us to specialists if he thinks it is needed. The office staff is very pleasant and knowledgeable.

Jan 8, 2026
Easy to get in

Jan 7, 2026
Everyone is very helping.

Jan 7, 2026
Professionalism, Expertise, Friendliness, Efficiency, Kindness

Jan 4, 2026
Dr Arcenas is outstanding. We think he is excellent doctor Great people in the office and great people helping us check in. Thank you.

Jan 3, 2026
I love Dr, Arcenas. Thorough, listens, compassionate…the best!!

Jan 2, 2026
Dr. Arcenas is so nice, attentive and thorough! I wouldn't have anyone else as my PCP.

Dec 31, 2025
Dr. Arcenas, staff and prompt care! Thank you and Happy New Year 2026!

Dec 31, 2025
The staff is very attentive and efficient in getting me ready to see Dr Arcenas. Also I have trust and confidence in Dr Arcenas’ ability. He is a great diagnostician.

Dec 31, 2025
It's been over 10 years now since I moved to St Johns, FL, and ever since I have been going to the medical clinic of Dr Jess Arcenas as my primary physician. Dr Arcenas is very attentive and receptive to my medical concerns, and prescribes the proper treatment for my medical condition or refers me to a specialist as needed. His support staff are all friendly and professional. My appointments are always handled promptly, basically no waiting time. Dr Arcenas' medical practice is associated with the Baptist Health Systems, which also provides excellent and comprehensive hospital services. Its patient portal, My Baptist, provides current information regarding my laboratory and medical treatment history. A handy and thorough informational tool to monitor my current and historical health conditions. I am a very happy patient.

Dec 31, 2025
All good as usual!!

Dec 26, 2025
Friendly and efficient. Dr. Arcenas is on top of it all!