Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

1,183 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

1,183 Ratings, 667 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 24, 2026
DR Arcenas is the best. The staff is good but they are constantly changing. It is nice to see a familiar face when you come for an appointment.

Apr 13, 2026
Courteous Staff

Apr 12, 2026
Dr. Arcenas has provided us with wonderful care for over 15 years.

Apr 11, 2026
Professional ,personal and thorough.

Apr 10, 2026
The friendly staff.

Apr 6, 2026
All good!!

Apr 4, 2026
The staff and Dr. Arcenas.

Apr 4, 2026
The girls are very courteous, always trying to help

Apr 3, 2026
Professional and knowledgeable staff clean office waiting time isn’t that bad.

Apr 2, 2026
The staff members are all friendly and caring. Dr. Arcenas is thorough and explains things thoroughly. He allows me to participate in my treatment plan. He is friendly and easy to talk to.

Apr 1, 2026
Friendly. Competent, helpful

Mar 30, 2026
Friendly and efficient

Mar 30, 2026
I was Dr Arcenas' 3rd pt. I am a firefighter/Paramedic. I love how attentive Dr Arcenas is and how ge relates to me. He does exactly what he says he is going to do.

Mar 29, 2026
Always friendly, professional, and caring! Usually not long wait for appointment.

Mar 28, 2026
Very smart doctor. Cares about you.

Mar 27, 2026
All staff are friendly and we love Dr Arcenas

Mar 27, 2026
Love my doctor.

Mar 20, 2026
clean comfortable friendly

Mar 14, 2026
Clean, prompt and organized

Mar 9, 2026
Everyone’s welcoming and listens to you. Offices are immaculate. Amazing care.

Mar 8, 2026
Staff very accommodating and friendly especially receptionist and attending nurse. Dr. Arcenas very processional, knowledgeable and explained everything that I would understand.

Mar 7, 2026
Very professional

Mar 7, 2026
Love Doctor Arcenas.He takes time to listen and truly cares about his patients

Mar 5, 2026
The visit was great all we good and the Doctor was very good.

Mar 4, 2026
Limited wait time and a great physician..

Mar 2, 2026
Great doctor staff

Mar 1, 2026
Professional Staff and Services.

Mar 1, 2026
Everyone is helpful and friendly,

Feb 27, 2026
Great care

Feb 26, 2026
Great service.

Feb 26, 2026
Ground floor, pleasant staff,,,

Feb 26, 2026
I am always greeted with a friendly person and feel that my doctor spends the necessary amount of time with me.

Feb 26, 2026
Dr Arcenas is a thorough professional. He takes care to know my medical history and effectively assesses my current condition in that context. He explains things to me and seeks to answer my questions. I feel I am receiving outstanding care from Dr. Arcenas.

Feb 25, 2026
Attentive, short waiting times, friendly, and professional!

Feb 23, 2026
Dr. Arcenas is the best!! He's so caring and such a great doctor. He has been my doctor for quite a few years and I am so thankful for him and his wonderful staff.

Feb 22, 2026
Efficiency and friendliness

Feb 20, 2026
Clean and very accessible

Feb 20, 2026
Dr. Arcenas is great we've been with him for 16 years and the staff is friendly.

Feb 19, 2026
Friendly, fast and efficient. With Dr Arcenas I feel that he cares about me as a person, as well as a patient.

Feb 19, 2026
Dr. Arcenas has always been very professional and caring. He's been keeping me healthy for years, I strongly recommend him.

Feb 19, 2026
Clean, friendly staff and prompt service.

Feb 15, 2026
Dr. Arcenas and staff

Feb 14, 2026
Convenient, Great Doctor's and Staff

Feb 14, 2026
Love my doctor! Really good listener, answers all my questions and concerns in clear and concise language.

Feb 12, 2026
Friendly staff, great doctor

Feb 11, 2026
Great doctor and all nice folks.

Feb 9, 2026
Location and professional care

Feb 9, 2026
Clean office and friendly staff.

Feb 7, 2026
Their friendliness

Feb 6, 2026
Dr Arcenas