Jess Arcenas, MD
Internal Medicine
Baptist Primary Care
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258 Directions
4.9 out of 5
1,342 verified ratings
1 Location
Baptist Primary Care - Baptist South Internal Medicine
14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3
Jacksonville, FL 32258
1,342 Ratings, 754 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 22, 2026
Great care
Aug 21, 2026
Everything!
Aug 20, 2026
Staff is friendly and prompt, waiting time is very limited, and great doctor
Aug 20, 2026
I really appreciate Dr. Arcenas and the time he spends communicating test results, other procedures needed, referrals and overall plan of care.
Aug 17, 2026
Consistently outstanding care.
Aug 17, 2026
Very professional and clean. Love Dr Arcenas!
Aug 16, 2026
Dr. Arcenas is very knowledgeable and explains everything so I can understand it.
Aug 14, 2026
So professional, I love Dr Arcenas his awesome.
He’s is very accurate when it’s comes to your health.
Aug 13, 2026
Dr Arcenas is the absolute best physician, he’s kind is thorough and very professional. The staff igoes above and beyond. They’re just delightful people from the front desk to the back desk. I thank you all.
Aug 13, 2026
Dr J is easy to talk to and always pleasant. Runs a little behind but that is ok.
Aug 13, 2026
Front staff always smiling and professional. Nursing staff is efficient and very approachable. Dr Arcenas is the physician of my choice since 2021.
Aug 12, 2026
The staff is friendly and helpful. The doctor is a great diagnostician.
Aug 12, 2026
Professional, caring, extremely competent.
Aug 7, 2026
Great people. Professional. Knowledgeable.
Aug 7, 2026
Most of all the kindness of the workers and the caring Thank you
Aug 5, 2026
very friendy
Jul 29, 2026
Convienent location & appts no time-have been going here for over 10 yrs+
Jul 27, 2026
Dr. Arcenas is excellent - thorough, a good teacher, answers questions.
Jul 25, 2026
Friendly staff!! I did not have to wait long either
Jul 25, 2026
Everyone is very helpful. Front desk ladies are very warm and friendly.
Jul 24, 2026
Excellent doctors and staff
Jul 24, 2026
Friendly professional care
Jul 23, 2026
Everything!!!
Jul 23, 2026
Friendly staff and knowledgeable doctor
Jul 23, 2026
Staff
Jul 22, 2026
Everything. Staff.Professionalism, courtesy, kindness. Dr. Arcenas has extensive diagnostic skills, empathy, high integrity.
Jul 22, 2026
Very professional and respectful staff.
Jul 21, 2026
Friendly staff and Doctor Arcenas is very thorough and listens.
Jul 20, 2026
Nice people and great care as usual.
Jul 18, 2026
Very easy to obtain an appointment. Staff recognizes me & my wife, greats us by name. They are very courteous and punctual. Dr. Arcenas is very knowledgeable and includes my wife and I in my plan of care, including prescriptions and testing or procedures.
Jul 16, 2026
I trust my doctor.
Jul 12, 2026
The staff is amazing and Dr Arcenas is a Rock Star ⭐️
Everyone is very attentive and friendly.
I truly appreciate you guys.
Take care.
Jul 11, 2026
Dr Arcenas is a great doctor! He listens and explains everything
Jul 9, 2026
Dr. Arcenas is absolutely the best PCP! I wouldn't have anyone else. His office staff is great and I loved the medical assistant this visit.
Jul 8, 2026
Dr. Arcenas is a great doctor, and the staff is friendly, knowledgeable and helpful.
Jul 4, 2026
All the doctors and staff All professional.
Jul 3, 2026
Always accommodating ... love Dr. Arcenas because he always takes time to listen.
Jul 3, 2026
We are very fortunate to have Dr Arcenas as our primary care doctor, even though we now live primarily out of town. He is always available for excellent advice and second opinions.
Jul 2, 2026
GREAT PEOPLE ,DOCTORS, OFFICE STAFF VERY FRIENDLY, QUICK SERVICE !
Jul 1, 2026
Thoroughl efficientl knowledgeable and caring.
Jun 29, 2026
Dr. Arcenas is always paying attThanks!
Jun 27, 2026
Personable. Easy to talk with. Knowledgeable. Professional.
Jun 25, 2026
Professional and friendly staff
Jun 24, 2026
every one was nice, professional and helpful. Follow up is timely and efficient.
Jun 23, 2026
Staff are very friendly, courteous and professional. Dr. Arcenas is very knowledgeable, compassionate and takes his time explaining things so you would understand.
Jun 20, 2026
Professional, courteous, and friendly
Jun 19, 2026
Dedicated professionals with kind hearts and friendliness!
Jun 19, 2026
Friendly helpful people
Jun 13, 2026
I love my doctor, and his staff. Kind, caring, and personable.
Jun 13, 2026
Everyone is very professional and personable. I drive 50 miles one way to see Dr. Arcenas going on 20+ years now. His exceptional care, wisdom and compassion exceeds expectations!