Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

902 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

902 Ratings, 503 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Timeliness and excellence of care

Aug 23, 2025
Great service, very professional. Clean and comfy

Aug 23, 2025
Always take great care of me. Doctor and staff very professional & friendly. Been going to Baptist South & Downtown for all of my health care for approximately 19 years. No need to change or go anywhere else. Dr. J. Arcenas has been my long term primary physicians and I couldn’t ask for a better doctor who really cares about keeping you healthy.

Aug 21, 2025
I have so much love & respect for Dr Arcenas. He truly cares about his patients & whenever possible, tries to offer options for treatment in their health decisions. I don’t know what I would do without him.

Aug 21, 2025
Friendly and efficient

Aug 11, 2025
Friendly and helpful people work in this office! I think Dr. Arcenas is great!

Aug 9, 2025
Professional staff

Aug 9, 2025
Friendly staff and clean facility.

Aug 9, 2025
Dr. Arcenas is absolutely wonderful. Such a caring and insightful doctor who truly looks into his patients health concerns. He has diagnosed our family's health problems accurately and treated us successfully.

Aug 7, 2025
EVERYBODY THERE ARE A PLEASURE TO WORK WITH. KIND AND THOUGHTFUL.

Aug 7, 2025
Dr listens

Aug 4, 2025
The Staff are kind & professional . Appointments are kept very close to scheduled time . Dr Arcenas takes his time listening to me & never rushes me . At my recent Medicare Annual Wellness visit he spent a great deal of time examining every body system & providing helpful information about his findings . He asks probing questions & is an attentive listener . I feel like I am privileged to have such a great Doctor managing my care . I hear how other people feel like their PCP does not take time with them & really does not care .

Aug 4, 2025
Dr. Arcenas is outstanding. I would recommend him to anyone.

Aug 4, 2025
The office is clean and or ganized. The orovider is thorough and competent rhe staff are orifesdional and courteous.

Aug 2, 2025
Everyone is very friendly and helpful

Aug 2, 2025
Dr. Arcenas and the staff are very warmth, accommodating and professional

Aug 2, 2025
Staff and doctors.

Aug 2, 2025
Professional and very courteous They run an on time appointment desk

Jul 31, 2025
great staff and caring doctor

Jul 31, 2025
Friendly staff

Jul 27, 2025
The people.

Jul 27, 2025
Always excellent service

Jul 26, 2025
friendly people. seldom have to wait very long. I like my PCP.

Jul 26, 2025
Beth at check-out is so friendly and kind

Jul 25, 2025
Pleasant employees and nice and quiet and clean.

Jul 25, 2025
The staff and the doctors treat me very professional and the place is spotless clean and very good service.

Jul 25, 2025
Very clean and staff were very courteous -

Jul 19, 2025
Dr Arcenas is warm, caring, kind, knowledgeable, professional, listens and explains well and has a great staff supporting him!

Jul 19, 2025
All employees are very professional and helpful

Jul 17, 2025
Efficient and professional staff.

Jul 17, 2025
Professional Friendly High quality

Jul 14, 2025
I love Dr. Arcenas and his staff there very caring, helpful and knowledgeable.

Jul 14, 2025
Professional, caring, informative staff.. Dr Arcenas is the best.. He listens and cares about what my concerns are, without being rushed.. I have been a patient since 2007 and would not considers changing to another Doctor..

Jul 12, 2025
Professional, friendly, clean, punctual.

Jul 10, 2025
I have been with Dr. Arcenas for almost 20 years, just shortly after he started at Baptist. He has been through a LOT with me. Through the good times and the bad. He is compassionate, he listens, and he looks for my whole health and well being.

Jul 5, 2025
Thorough care and thoughtfulness of doctor Arcenas and Stephanie.

Jul 3, 2025
Clean. Pleasant check-in specialist. Timely visit. Thorough physical exam, review of EKG, and Review of labs and plan of care.

Jul 3, 2025
Efficiency and caring

Jul 3, 2025
Very efficient. Dr, Arcenas cares about my healthcare. He's always on top of things.

Jun 21, 2025
Dr. Arcenas is the best. The staff always seems to get me in and out in a timely manner.

Jun 15, 2025
Caring, they never act too busy to answer my questions. They are very helpful and professional.

Jun 15, 2025
I like the staff,the doctors,the facilities and just about everything.

Jun 12, 2025
Waiting time is reasonable Ladies at check in and checkout are very nice

Jun 12, 2025
Clean, efficient, courteous, easily accessible

Jun 9, 2025
not long waiting time

Jun 9, 2025
Location.

Jun 8, 2025
Friendly atmosphere

Jun 8, 2025
Dr Arcenas is a great physician!

Jun 8, 2025
Very fast, informative and professional….

Jun 7, 2025
Good care