Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

1,381 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

1,381 Ratings, 770 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 11, 2026
I like the staff and doctor very much!

Sep 10, 2026
Competent, professional staff. Dr Arcenas is an exceptional doctor who understands, listens and has my deepest respect and gratitude. I’ve been a patient over 8 years and he has helped me tremendously through health issues that come up.

Sep 5, 2026
Friendly and knowledgeable staff.

Sep 5, 2026
Friendly, efficient and Dr Arcenas is there.

Sep 4, 2026
Dr Arcenas very professional and explained every details with appropriate intervention needed Staff are all nice and welcoming from front desk to all nurses/assistants.

Sep 4, 2026
Dr Arcenas is an excellent doctor very caring and through. Staff friendly professional

Sep 3, 2026
Staff

Sep 2, 2026
As usual excellent and thorough diagnosis and treatment options by Dr Arcenas. Also he has very good auxiliary staff.

Aug 31, 2026
Dr Arcenas is the best. He is thorough and caring.

Aug 31, 2026
Great dr and staff

Aug 30, 2026
I have confidence in my practitioner that he is a great diagnostician and understands my medical needs.

Aug 27, 2026
I appreciate the warm reception from the office staff along with the highly professional way staff member Beth manages the appointment portfolio.

Aug 26, 2026
I actually had a Virtual Visit. It went very well. Hook-up was smooth. Dr. Arcenas is great. We discussed a few things and have a plan of action.

Aug 26, 2026
Very friendly staff and very knowledgeable doctor!

Aug 26, 2026
Clean, friendly. I like it

Aug 24, 2026
Dr Arcenas and staff

Aug 22, 2026
Great care

Aug 21, 2026
Everything!

Aug 20, 2026
Staff is friendly and prompt, waiting time is very limited, and great doctor

Aug 20, 2026
I really appreciate Dr. Arcenas and the time he spends communicating test results, other procedures needed, referrals and overall plan of care.

Aug 17, 2026
Consistently outstanding care.

Aug 17, 2026
Very professional and clean. Love Dr Arcenas!

Aug 16, 2026
Dr. Arcenas is very knowledgeable and explains everything so I can understand it.

Aug 14, 2026
So professional, I love Dr Arcenas his awesome. He’s is very accurate when it’s comes to your health.

Aug 13, 2026
Dr Arcenas is the absolute best physician, he’s kind is thorough and very professional. The staff igoes above and beyond. They’re just delightful people from the front desk to the back desk. I thank you all.

Aug 13, 2026
Dr J is easy to talk to and always pleasant. Runs a little behind but that is ok.

Aug 13, 2026
Front staff always smiling and professional. Nursing staff is efficient and very approachable. Dr Arcenas is the physician of my choice since 2021.

Aug 12, 2026
The staff is friendly and helpful. The doctor is a great diagnostician.

Aug 12, 2026
Professional, caring, extremely competent.

Aug 7, 2026
Great people. Professional. Knowledgeable.

Aug 7, 2026
Most of all the kindness of the workers and the caring Thank you

Aug 5, 2026
very friendy

Jul 29, 2026
Convienent location & appts no time-have been going here for over 10 yrs+

Jul 27, 2026
Dr. Arcenas is excellent - thorough, a good teacher, answers questions.

Jul 25, 2026
Friendly staff!! I did not have to wait long either

Jul 25, 2026
Everyone is very helpful. Front desk ladies are very warm and friendly.

Jul 24, 2026
Excellent doctors and staff

Jul 24, 2026
Friendly professional care

Jul 23, 2026
Everything!!!

Jul 23, 2026
Friendly staff and knowledgeable doctor

Jul 23, 2026
Staff

Jul 22, 2026
Everything. Staff.Professionalism, courtesy, kindness. Dr. Arcenas has extensive diagnostic skills, empathy, high integrity.

Jul 22, 2026
Very professional and respectful staff.

Jul 21, 2026
Friendly staff and Doctor Arcenas is very thorough and listens.

Jul 20, 2026
Nice people and great care as usual.

Jul 18, 2026
Very easy to obtain an appointment. Staff recognizes me & my wife, greats us by name. They are very courteous and punctual. Dr. Arcenas is very knowledgeable and includes my wife and I in my plan of care, including prescriptions and testing or procedures.

Jul 16, 2026
I trust my doctor.

Jul 12, 2026
The staff is amazing and Dr Arcenas is a Rock Star ⭐️ Everyone is very attentive and friendly. I truly appreciate you guys. Take care.

Jul 11, 2026
Dr Arcenas is a great doctor! He listens and explains everything

Jul 9, 2026
Dr. Arcenas is absolutely the best PCP! I wouldn't have anyone else. His office staff is great and I loved the medical assistant this visit.