Jess Arcenas, MD

Internal Medicine

Baptist Primary Care

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258 Directions

904.880.8388

www.baptistjax.com

4.9 out of 5

1,265 verified ratings

1 Location


Baptist Primary Care - Baptist South Internal Medicine

14534 Old St. Augustine Rd Suite 3120, Medical Office Building 3

Jacksonville, FL 32258

(904) 880-8388 Directions

1,265 Ratings, 713 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 27, 2026
Personable. Easy to talk with. Knowledgeable. Professional.

Jun 25, 2026
Professional and friendly staff

Jun 24, 2026
every one was nice, professional and helpful. Follow up is timely and efficient.

Jun 23, 2026
Staff are very friendly, courteous and professional. Dr. Arcenas is very knowledgeable, compassionate and takes his time explaining things so you would understand.

Jun 20, 2026
Professional, courteous, and friendly

Jun 19, 2026
Dedicated professionals with kind hearts and friendliness!

Jun 19, 2026
Friendly helpful people

Jun 13, 2026
I love my doctor, and his staff. Kind, caring, and personable.

Jun 13, 2026
Everyone is very professional and personable. I drive 50 miles one way to see Dr. Arcenas going on 20+ years now. His exceptional care, wisdom and compassion exceeds expectations!

Jun 12, 2026
Everything. Staff are friendly and professional and Dr Arcenas is very thorough and listens to my concerns.

Jun 12, 2026
Dr. Arcenas and office staff are great

Jun 11, 2026
Friendly and efficient. The doctor is very helpful and knowledgeable.

Jun 11, 2026
Thouroughness of Dctor Arcenas, Friendlinesss ofbmstaff

Jun 8, 2026
I’m always greeted with friendly receptionist. Clean offices, as well as Dr Arcenas and his staff who are the best. Thank you for keeping me healthier over the last 12 to 13 years Dr Arcenas. Thank you.

Jun 8, 2026
Friendly and efficient

Jun 8, 2026
Dr arcenas is the best pcp. His office staff are always helpful and nice and quick to reply to my chart messages

Jun 7, 2026
Thorough exam. Great staff.

Jun 4, 2026
Dr Arcenas takes his time to give a very through exam. He asks questions, carefully addresses my concerns, and solves problems.

Jun 4, 2026
I love my Dr. Arcenas, best Doc!

Jun 3, 2026
Doc is super, I mean Dr Arcenas.

May 30, 2026
The service and the professionalism of the staff.

May 29, 2026
Dr. Arcenas and his staff are efficient, kind, listen well and are thorough.

May 28, 2026
Dr. Arcenas and staff are very professional

May 22, 2026
Everyone is pleasant. Dr. Arcenas is knowledgeable and wise.

May 22, 2026
There is nothing I do not like😉

May 21, 2026
Dr Arcenas and staff are kind, responsible, and efficient.

May 20, 2026
Everything!!

May 20, 2026
Dr Arcenas is very kind and thorough. Office staff always remembers us. Love this office!

May 20, 2026
Demonstrate a clear understanding and concern for your health.

May 18, 2026
excellent and caring staff

May 15, 2026
Smart, caring, proactive.

May 15, 2026
Dr Arcenas and Stephanie, excellent caring individuals as well as the staff that you innitially interface with. very patient focused.

May 15, 2026
Dr Arcenas is great! He has been my doc for years and I would recommend him to others.

May 13, 2026
family

May 8, 2026
All

May 8, 2026
Courteous and knowledgeable staff.

May 7, 2026
Punctual, listens and advises. Follows up.

May 6, 2026
Friendly and timely service.

May 3, 2026
Staff very professional and personable!

May 2, 2026
Professional, friendly, helpful. Nice atmosphere.

May 2, 2026
Great office

May 1, 2026
Great doctor

Apr 30, 2026
My Doctor-(Arcenas) and his entire staff are the best!!!

Apr 29, 2026
it was virtual visit

Apr 29, 2026
caring and friendly staff and doctors

Apr 27, 2026
Always makes time to see me

Apr 24, 2026
DR Arcenas is the best. The staff is good but they are constantly changing. It is nice to see a familiar face when you come for an appointment.

Apr 13, 2026
Courteous Staff

Apr 12, 2026
Dr. Arcenas has provided us with wonderful care for over 15 years.

Apr 11, 2026
Professional ,personal and thorough.