Richard Valenzuela, MD
Family Medicine
Baptist Primary Care
5491 Dolphin Point Blvd. , Suite 3110
Jacksonville, FL 32211 Directions
4.9 out of 5
564 verified ratings
1 Location
564 Ratings, 297 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 24, 2025
I am treated with respect and dignity the staff are all warm and friendly.
Apr 17, 2025
Very friendly, professional and knowledgeable staff.
Apr 17, 2025
I appreciated the detailed explanations provided by Dr Valenzuela as well as the staff. The test results were promptly communicated with precautionary information given as needed.
Prompt, professional and coherent!
Apr 14, 2025
Easy to access, comfortable, kind and efficient staff.
Apr 13, 2025
Clean and comfortable
Apr 9, 2025
staff makes things clear and you understand. some doctors office have lost a bedside manor and do not explain things in simple terms that you can understand. location is nice as well...
Apr 9, 2025
Clean and neat !
Apr 9, 2025
Very nice and friendly
Apr 5, 2025
The staff is very helpful and friendly. They always have a smile on their face and make me feel at ease. Dr. Valenzuela is very caring and I never feel rushed.
Apr 3, 2025
Convenient
Apr 3, 2025
GREAT doctor, emasculate office, helpful staff!
Apr 3, 2025
Clean- friendly
Mar 29, 2025
Clean, friendly and efficient!
Mar 29, 2025
Long time patient love the whole staff
Mar 28, 2025
The staff is always helpful and friendly. Mostly Dr. Valenzuela listen to what you have to say and explain things so that you understand what is going on.
Mar 27, 2025
Great friendly knowledgeable staff and doctors. The convenience of having a great functional portal helps substantially. Getting an appointment is easy, quick, and convenient.
Mar 21, 2025
I've received top patient care, undersyanding doctors and nurses and practioners. Great communication. Any medication refill problems that might occur are handled immediately
Mar 17, 2025
Everyone is personable and friendly. Don’t feel like you are just a chart
Mar 17, 2025
Very accommodating staff and Dr.V is wondeful.
Mar 15, 2025
Friendly
Mar 11, 2025
Very professional and extremely well organized!
I like the atmosphere in the office regardless of when you come in. The office staff seems dedicated to providing awesome service to patients 😌and of course I just love Dr. V!!
Mar 6, 2025
Everything
Mar 3, 2025
Everyone is nice and kind. Dr. V is very caring and thorough and knowledgeable.
Mar 1, 2025
Wonderful Doctor and staff
Feb 27, 2025
Everything is clean and well organized. Staff are friendly and professional.
Feb 27, 2025
I was able to get a quick appointment. Dr V was very thorough and listened to my concerns. The staff was very friendly and helpful.
Feb 20, 2025
Friendliness and professionalism of the employees. Very nice atmosphere and cleanliness of the office.
Feb 19, 2025
The personnel are very nice and my doctor Valenzuela is great
Feb 17, 2025
Started appointment on time, very friendly and talkative doctor- explains EVERYTHING
Feb 15, 2025
Efficient and on time. My doctor, Valenzuela, is excellent, explains things well and is genuinely concerned with my health
Feb 15, 2025
Its clean and the people are friendly. You don't have to wait long to be seen. The doctor takes time if you have problems.
Feb 13, 2025
The office staff is wonderful and always willing to help. DR V is my favorite person in the world. He takes time with me and completely calms my nerves. If you are ever lucky enough to work with Joy you can understand how much they respect and love every patient. I recommend them to anyone looking for a primary DR.
Feb 10, 2025
It’s convenient
Feb 9, 2025
The people
Feb 9, 2025
Everything!
Feb 1, 2025
Clean and friendly
Jan 27, 2025
Friendly and the Doctor takes time with you not in a hurry
Jan 27, 2025
courteous and very professional
Jan 24, 2025
Everything. A professional Dr that cares. Med asst that goes the extra mile. Receptionist that treats u like her old friend. A medical tech Serra that translates so well.An office manager that gets results. Well done with this team of professionals
Jan 19, 2025
friendly, welcoming un-rushed.
Jan 9, 2025
Dr. Valenzuela has the best bedside manner and makes me feel heard as a patient. He takes the time to ask questions and includes me in decisions about my health.
Jan 2, 2025
Staff is very helpful and friendly
Jan 2, 2025
I love everything thing from the first person to the last person! Greetings and smiles always.
Jan 1, 2025
I am always greatly appreciative of the professionalism and pleasant service you always provide.
Dec 26, 2024
Close to home 1st visit
Dec 25, 2024
Everyone that works there is great
Dec 22, 2024
Very professional, polite and friendly.
Dec 16, 2024
Clean
Nov 28, 2024
Everything, clean office, friendly staff and awesome Doctors.
Nov 25, 2024
The front office staff were all very nice and helpful. Dr V, our Primary Care doctor, was extremely kind and caring to us. He wanted to spend quality time with us both. He listened to our concerns and made us feel very comfortable. We appreciated the care from Dr V., his team and his staff. Thank you!