Richard Valenzuela, MD

Family Medicine

Baptist Primary Care

5491 Dolphin Point Blvd. , Suite 3110

Jacksonville, FL 32211 Directions

904.744.5244

www.baptistjax.com

4.9 out of 5

638 verified ratings

1 Location


Baptist Primary Care - Arlington

5491 Dolphin Point Blvd., Suite 3110

Jacksonville, FL 32211

(904) 744-5244 Directions

638 Ratings, 334 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Cleanliness, professionalism and excellent customer service.

Jul 26, 2025
Always receive excellent care from everyone.

Jul 25, 2025
Professional and friendly,

Jul 25, 2025
Very friendly staff

Jul 25, 2025
Clean, very nice

Jul 24, 2025
Friendly Staff and caring Doctors.

Jul 22, 2025
Everything

Jul 19, 2025
Friendly

Jul 19, 2025
Everything from professionalism to honesty, integrity, caring

Jul 17, 2025
Fast service, friendly, professional

Jul 14, 2025
Quick, friendly, comfortable atmosphere

Jul 3, 2025
Appointments on time, friendly staff, love Doctor Valenzuela.

Jun 29, 2025
My first visit with Dr Valenzuela was great. He really put my mind at ease and made me feel like whatever the issue was, he would do all that he could to help me resolve it and that alone goes a long way.

Jun 29, 2025
This PCP office is the best I've ever had.Dr. Valenzuela and the entire staff are very caring and friendly. They have made special arrangements to get me and my kids in on several occasions.

Jun 27, 2025
Great service all-way around check in /check out great Lady taking blood Friendly Office manager Great Doctor just a great place

Jun 26, 2025
Doctor V, despite being chatty has a way to comfort you about your concerns and is very knowledgeable. I appreciate all the medical journals he referenced and how at ease he made me feel about some sudden weight gain.

Jun 20, 2025
Friendly clean and great location.

Jun 20, 2025
Every one is so friendly. ,makes you feel comfortable.

Jun 13, 2025
My office is the best ever.

Jun 9, 2025
Everything is organized with individuals doing one job, i.e. when I check in there's an individual and when I check out and schedule, there's another one. The staff with whom I've interacted are friendly. I don't feel rushed. At my most recent annual with Dr. Valenzuela, he spend more time with me than usual and I didn't feel he was in a hurry, especially since I am now basically seeing him once a year for an annual.

Jun 8, 2025
Friendly staff, good quality of care, convenient location

Jun 5, 2025
Everyone is very friendly and professional. They all take your health very seriously.

Jun 1, 2025
Things actually get done, other places may say they will do something like order meds etc. but nothing happens.

Jun 1, 2025
Clean, efficient, professional, nice staff

Jun 1, 2025
Everyone is very professional and friendly and Dr Richard Valenzuela is the best

May 23, 2025
Everything, everyone is friendly and helpful.

May 22, 2025
I have been dealing with Baptist for going on 11 years the professionalism and the courteous and just people that are down to earth (regular every day people) is above all I will highly recommend them to any of my friends or family… Dr. Valenzuela is a doctor that takes his time and talks with you and explains everything. The staff is just wonderful…

May 19, 2025
Kinda and efficient staff/medical professionals. Ample time is spent to discuss all concerns and responded to with concise answers. My husband sees them more than I; and he is very satisfied by the services he's gotten there over the past 10 years.

May 17, 2025
Everyone is very professional and kind.

May 16, 2025
The location, the office staff, my doctor Dr. V

May 12, 2025
Courteous people Location

May 10, 2025
Excellent professional care

May 6, 2025
For starters, it is very close to my residence, which is a plus. The staff is friendly and the wait time is usually not too bad. Doctor Valenzuela typically has time to talk with you about your concerns and gives you options regarding your care.

May 4, 2025
Small intimate office with qualified professionals who do not seem overwhelmed and rushed.

May 1, 2025
Friendly staff.

Apr 28, 2025
Office personnel are tops. Dr V. Has understandable explanation of my health and blood test results.

Apr 28, 2025
Everything

Apr 24, 2025
I am treated with respect and dignity the staff are all warm and friendly.

Apr 17, 2025
Very friendly, professional and knowledgeable staff.

Apr 17, 2025
I appreciated the detailed explanations provided by Dr Valenzuela as well as the staff. The test results were promptly communicated with precautionary information given as needed. Prompt, professional and coherent!

Apr 14, 2025
Easy to access, comfortable, kind and efficient staff.

Apr 13, 2025
Clean and comfortable

Apr 9, 2025
staff makes things clear and you understand. some doctors office have lost a bedside manor and do not explain things in simple terms that you can understand. location is nice as well...

Apr 9, 2025
Clean and neat !

Apr 9, 2025
Very nice and friendly

Apr 5, 2025
The staff is very helpful and friendly. They always have a smile on their face and make me feel at ease. Dr. Valenzuela is very caring and I never feel rushed.

Apr 3, 2025
Convenient

Apr 3, 2025
GREAT doctor, emasculate office, helpful staff!

Apr 3, 2025
Clean- friendly

Mar 29, 2025
Clean, friendly and efficient!