Richard Valenzuela, MD

Family Medicine

Baptist Primary Care

5491 Dolphin Point Blvd. , Suite 3110

Jacksonville, FL 32211 Directions

904.744.5244

www.baptistjax.com

4.9 out of 5

804 verified ratings

1 Location


Baptist Primary Care - Arlington

5491 Dolphin Point Blvd., Suite 3110

Jacksonville, FL 32211

(904) 744-5244 Directions

804 Ratings, 430 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 26, 2025
Very clean and professional

Dec 26, 2025
Nice clean and quite.

Dec 25, 2025
Location is close to home. Staff is very pleasant.

Dec 21, 2025
Very courteous staff. Very polite and helpful. Been a patient for years.

Dec 19, 2025
The Office Staff and Dr V are awesome! Dr V has been my doctor of choice for the past few years because he is attentive, listens to my concerns and fears, and then comes up with solutions that works for me.

Dec 18, 2025
FRIENDLY AND PROFESSIONAL

Dec 18, 2025
Calm and clean

Dec 18, 2025
I've been a patient of Dr.V for 16 years! I wouldn't go anywhere else! Pat, at the front desk, is also very sweet, and knowledgeable! Great staff! Love them!

Dec 17, 2025
The entire staff has always treated with excellent care and professionalism.

Dec 17, 2025
The staff are friendly and welcoming.

Dec 16, 2025
Friendly Care

Dec 8, 2025
The perfect staff, PA’s and doctors that truly care about you!

Dec 7, 2025
Friendly helpful staff.

Dec 7, 2025
Entire staff is very professional and skilled at their job. Pat is exceptional and very good at her job. She understands the insurance issues very well.

Dec 7, 2025
Everyone is friendly and professional. They are concerned for all your health issues.

Dec 5, 2025
The staff and Dr Valenzuela

Dec 4, 2025
Love the fact that it is minutes from my house and that it is a more personal setting than some offices I have used in the past. Doctor Valenzuela always takes time to talk with me and is not in a major rush like some doctors might be. I appreciate that.

Dec 3, 2025
Very friendly and professional

Nov 29, 2025
Quick friendly service

Nov 28, 2025
All the providers are great

Nov 26, 2025
It is an easy Dr Office to go through. Everyone care so much, from the front desk to the back desk. Pat at check in who is more than friendly and helps in any way possible. To Christy, who is very very nice and throughout as well. She makes sure you know anything you need and sets your next appointment to your needs. Dr V is a Rock Star !! He listens very well and makes you feel at home. If that’s possible. Very helpful and knows what he’s talking about! So, listen to him! Ariel is super friendly and listening is what he will do. If you don’t go to this office then you aren’t going to the best Dr Office!! I would give 100 10’s if I could

Nov 22, 2025
The entire staff is amazing. Ms Pat is wonderful. She keeps that office running smooth. Dr Valenzuela is an amazing doctor. He truly cares about his patients

Nov 20, 2025
Nice office and not long waits Dr V has been very thorough taking time to explain answers to my questions

Nov 20, 2025
Efficient

Nov 19, 2025
Convenient, and timely.

Nov 19, 2025
Conveniently located.

Nov 19, 2025
Excellent staff Excellent nurses Extra Excellent doctors.

Nov 19, 2025
Very efficient and friendly.

Nov 19, 2025
Doctors listen & genuinely care about their patients .

Nov 16, 2025
Not a long waiting time and Dr. V. doesn't rush through your appointment; he explains everything to you and orders tests or treatments that are appropriate for your situation. I am very pleased with the care I receive at this office.

Nov 14, 2025
Caring, efficient, and professional staff

Nov 14, 2025
Dr V always seems to have time for me. He does not rush my appointment. Always answers my questions.

Nov 10, 2025
Everyone is very professional friendly, and my doctor is very thorough with his explanations of my health issues

Nov 10, 2025
Professional care and quality care.

Nov 10, 2025
All the people in the office and the location is are perfect.

Nov 7, 2025
It's close by. Ample parking for everyone. Nice staff.

Nov 6, 2025
You're good

Nov 5, 2025
The Medical team and staff listen to you the patient also the staff is courteous and friendly

Nov 3, 2025
everyone is nice

Nov 1, 2025
friendly staff

Oct 31, 2025
Friendly, efficient , timely.

Oct 31, 2025
Everything

Oct 29, 2025
Everyone is very professional and very polite

Oct 29, 2025
Clean,with a very efficient staff

Oct 26, 2025
Its close and they take my insurance.

Oct 26, 2025
How nice and helpful everyone is

Oct 23, 2025
Great front office. Pat, Christe are knowledgeable and responsive. Great support staff. I can always get my medical questions answered. Great physician in Dr Valenzuela and APRN Dana. Caring, trustworthy, knowledgeable and they listen to the patient. I have already, with confidence, recommended this office to my friends!

Oct 23, 2025
Everything. Dr V is great. Takes time with every patient and has never been wrong with me about any health issue. Pat, at front desk is amazing. Always in a cheerful mood.

Oct 20, 2025
Pam and Dr. V

Oct 20, 2025
good care and courtesy