Luciano Lorenzana, MD

Family Medicine

Baptist Primary Care

3101 University Boulevard South, Suite 102

Jacksonville, FL 32216 Directions

904.737.1171

www.baptistjax.com

4.8 out of 5

721 verified ratings

1 Location


Baptist Primary Care - University

3101 University Boulevard South, Suite 102

Jacksonville, FL 32216

(904) 737-1171 Directions

721 Ratings, 358 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 21, 2026
Dr & nurse are very caring & attentive.

Aug 19, 2026
All the medical staff are very friendly & my Family Physician Dr L. Lorenzana and all his nursing assistants.

Aug 14, 2026
Efficient and professional

Aug 8, 2026
First of all every single one of your staff members are the best and all categories the doctors are superb to me the all kind and loving like a family member or a mother or a grandmother would be to me they treat me like family and that makes me comfortable to talk and they help me calm down when I'm upset instead of letting me out while I'm upset and lots of wreck on the way home they always hit me calm at the end of my appointments I lnd ways I didn't think was possible for a doctor I'm done some with my doctor before them they too were just as wonderful but now I have Dr Lorenzana and he has been much better than anyone else has ever been in my life I'm so glad you have him working for you gives me an advantage thank you so much for having him as an employee for you and as a friend for me may God bless all of us and especially in the ways that we need it the most stay safe and be good love ❣️🥰🥳👌🤞🙏💋🧑‍⚕️💖🤯

Aug 7, 2026
The physicians and the staff are incredible and will do anything to help the patient.

Jul 31, 2026
The friendly caring atmosphere is the reason I continue to visit BPC. I have used BPC for many years, and will continue for years to come.

Jul 29, 2026
Dr Lorenzana and his nurse is so amazing. And the staff is amazing. I would give them 10 out of 10 star's.

Jul 27, 2026
Very Professional and the technical upgrades are excellent

Jul 24, 2026
We love our primary doctor,Dr Lorenzana and staff,Dr lorenzana is very talented,thorough and listens to our complaints and health problems ,very professional

Jul 24, 2026
The very kind and professional.

Jul 22, 2026
Staff is professional and courteous.

Jul 22, 2026
doctirs and people working there are nice the facility especially the natheoom os clean

Jul 18, 2026
Good doctors and staff

Jul 18, 2026
Professional staff and doctors. Dr Lorenzana is approachable with an impeccable bed side manner. He takes the time to really listen to your concerns and provides solutions tests needed to find out what is causing the issue.

Jul 15, 2026
Everything

Jun 22, 2026
They are organized and have the capability of taking your blood on site.

Jun 19, 2026
The staff is friendly and Dr. Lorenzana follows up well on my status. He takes as much time as he needs and I do not feel pressured to fet in and out.

Jun 17, 2026
Well organized

Jun 10, 2026
Friendly service from receptionist to Nurse to doctor. Love these guys

May 30, 2026
Dr. Lorenzana is attentive, caring and provides a level of service that is rare today.

May 30, 2026
The staff and doctors and location.. my doctor visit was really pleasurable !!

May 28, 2026
Patient care

May 23, 2026
Friendly, professional, clean

May 22, 2026
Staff is very welcoming and helpful.

May 10, 2026
Nice friendly doctors.

May 10, 2026
Everyone is so helpful and courteous. I’ve been going to this office for a long time. I highly recommend this practice

May 8, 2026
Very clean and organized

May 7, 2026
Everything

May 3, 2026
Physicians and staff are very professional and courteous

May 1, 2026
Nice staff

Apr 30, 2026
We have been with this facility for many years. The Dr's. Are great and the staff is excellent.

Apr 29, 2026
We like this office because it's easy to get an appointment, the team members (front desk and MAs) are pleasant and professional and we are usually seen in a timely manner. When we communicate through the portal, we usually get an answer the next day.

Apr 23, 2026
Everyone is prompt, attentive, professional, and polite. You feel like you have everyone's complete attention.

Apr 20, 2026
modern and .very functional

Apr 19, 2026
Excellent care

Apr 11, 2026
The staff is very professional and caring, as well as prompt. The center is very clean.

Apr 10, 2026
Doctors and nurses very friendly

Apr 8, 2026
Front staffs are nice. Dr is very attentive & spent time with patient

Apr 8, 2026
I can do appointments and labs all in one place

Apr 3, 2026
For me you okay

Apr 1, 2026
Staff, office appearances, greeting with smiles and courtesy of everyone you meet and that assist you.

Mar 27, 2026
Office staff is very knowledgeable and efficient. They arrange appointments in a very timely manner. Very professional & friendly. Nursing staff very knowledgeable. They input your history and vitals quickly. Doctors LISTEN. They explain facts in a way I can understand. They will cry with me and laugh with me. They care about ME as a person.

Mar 14, 2026
Staff addresses any concerns quickly and get my test results back in a timely manner.

Mar 12, 2026
ALL staf

Mar 6, 2026
I go to Dr. Lorenzana & his nurse. They are both so thorough & spent time to answer all my questions. Thank you so much

Mar 5, 2026
Very nice people great Doctor No long waits

Mar 2, 2026
No long wait times, very thorough

Feb 28, 2026
The staff and Dr. Lorenzana are great.

Feb 20, 2026
Staff

Feb 14, 2026
Staff is friendly, the doctor listens too intently, never a long wait.