Luciano Lorenzana, MD

Family Medicine

Baptist Primary Care

3101 University Boulevard South, Suite 102

Jacksonville, FL 32216 Directions

904.737.1171

www.baptistjax.com

4.8 out of 5

661 verified ratings

1 Location


Baptist Primary Care - University

3101 University Boulevard South, Suite 102

Jacksonville, FL 32216

(904) 737-1171 Directions

661 Ratings, 336 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2026
Friendly, professional, clean

May 22, 2026
Staff is very welcoming and helpful.

May 10, 2026
Nice friendly doctors.

May 10, 2026
Everyone is so helpful and courteous. I’ve been going to this office for a long time. I highly recommend this practice

May 8, 2026
Very clean and organized

May 7, 2026
Everything

May 3, 2026
Physicians and staff are very professional and courteous

May 1, 2026
Nice staff

Apr 30, 2026
We have been with this facility for many years. The Dr's. Are great and the staff is excellent.

Apr 29, 2026
We like this office because it's easy to get an appointment, the team members (front desk and MAs) are pleasant and professional and we are usually seen in a timely manner. When we communicate through the portal, we usually get an answer the next day.

Apr 23, 2026
Everyone is prompt, attentive, professional, and polite. You feel like you have everyone's complete attention.

Apr 20, 2026
modern and .very functional

Apr 19, 2026
Excellent care

Apr 11, 2026
The staff is very professional and caring, as well as prompt. The center is very clean.

Apr 10, 2026
Doctors and nurses very friendly

Apr 8, 2026
Front staffs are nice. Dr is very attentive & spent time with patient

Apr 8, 2026
I can do appointments and labs all in one place

Apr 3, 2026
For me you okay

Apr 1, 2026
Staff, office appearances, greeting with smiles and courtesy of everyone you meet and that assist you.

Mar 27, 2026
Office staff is very knowledgeable and efficient. They arrange appointments in a very timely manner. Very professional & friendly. Nursing staff very knowledgeable. They input your history and vitals quickly. Doctors LISTEN. They explain facts in a way I can understand. They will cry with me and laugh with me. They care about ME as a person.

Mar 14, 2026
Staff addresses any concerns quickly and get my test results back in a timely manner.

Mar 12, 2026
ALL staf

Mar 6, 2026
I go to Dr. Lorenzana & his nurse. They are both so thorough & spent time to answer all my questions. Thank you so much

Mar 5, 2026
Very nice people great Doctor No long waits

Mar 2, 2026
No long wait times, very thorough

Feb 28, 2026
The staff and Dr. Lorenzana are great.

Feb 20, 2026
Staff

Feb 14, 2026
Staff is friendly, the doctor listens too intently, never a long wait.

Feb 11, 2026
Timely manning , fast and nice !

Feb 11, 2026
Dr Lorenzana and front desk girls are very helpful and friendly

Feb 9, 2026
Using this office for 20+ years every one starting from check-on desk,nurse,dr assistant and dr are great 👍

Feb 7, 2026
Quick and easy check in process. The cleanliness of the office. Friendly staff.

Feb 5, 2026
The staff

Feb 4, 2026
Dr. Lorenzana is awesome! He listens and cares about his patients.

Feb 1, 2026
The ladies at the front desk always greet you with a smile and makes you feel like they know who you are and sometimes they will say hello Mrs. or Mr Doe. And your doctor nurses always are so happy and ask how you are doing today. The doctor is always jolly when he comes in and always is smiling or laughing at something you may have said to him. Plus he listens to what you have to say about yourself. And if he can take care of it himself he will or makes sure you are directed in the right direction.

Jan 30, 2026
Always very professional and their follow up is great.

Jan 29, 2026
Appearance, service, comfortability, staff

Jan 26, 2026
very helpfull

Jan 26, 2026
Willingness to help me with my health issue.

Jan 24, 2026
They are wonderful and very professional.

Jan 24, 2026
Everyone is very friendly and always accommodating. Great listener

Jan 23, 2026
The doctors and staff are very professional and kind. I never have to wait long to be seen.

Jan 21, 2026
I live within walking distance to Baptist PRIMARY care. Its convenient and all the staff are very friendly and professional

Jan 19, 2026
Quick test results on portal. Availability for appointments.

Jan 18, 2026
Efficient and friendly drs. And assistants and just good service.!

Jan 11, 2026
Listening to the problem

Dec 25, 2025
Treated respectfully and graciously as information was gathered. All the staff is welcoming and helpful. Dr. Lorenzana is easy to talk to about anything and is full of insightful recommendations. I love all the good men and women at any Baptist Health or Care Spot. Never had a negative experience.

Dec 22, 2025
The staff is family friendly , well informed and professional. The Dr's are wonderful. The entire office is clean.

Dec 18, 2025
everything

Dec 12, 2025
The staff, including the front desk, nurse, and doctor, are very nice and efficient.