Luciano Lorenzana, MD

Family Medicine

Baptist Primary Care

3101 University Boulevard South, Suite 102

Jacksonville, FL 32216 Directions

904.737.1171

www.baptistjax.com

4.8 out of 5

616 verified ratings

1 Location


Baptist Primary Care - University

3101 University Boulevard South, Suite 102

Jacksonville, FL 32216

(904) 737-1171 Directions

616 Ratings, 310 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 20, 2026
Staff

Feb 14, 2026
Staff is friendly, the doctor listens too intently, never a long wait.

Feb 11, 2026
Timely manning , fast and nice !

Feb 11, 2026
Dr Lorenzana and front desk girls are very helpful and friendly

Feb 9, 2026
Using this office for 20+ years every one starting from check-on desk,nurse,dr assistant and dr are great 👍

Feb 7, 2026
Quick and easy check in process. The cleanliness of the office. Friendly staff.

Feb 5, 2026
The staff

Feb 4, 2026
Dr. Lorenzana is awesome! He listens and cares about his patients.

Feb 1, 2026
The ladies at the front desk always greet you with a smile and makes you feel like they know who you are and sometimes they will say hello Mrs. or Mr Doe. And your doctor nurses always are so happy and ask how you are doing today. The doctor is always jolly when he comes in and always is smiling or laughing at something you may have said to him. Plus he listens to what you have to say about yourself. And if he can take care of it himself he will or makes sure you are directed in the right direction.

Jan 30, 2026
Always very professional and their follow up is great.

Jan 29, 2026
Appearance, service, comfortability, staff

Jan 26, 2026
very helpfull

Jan 26, 2026
Willingness to help me with my health issue.

Jan 24, 2026
They are wonderful and very professional.

Jan 24, 2026
Everyone is very friendly and always accommodating. Great listener

Jan 23, 2026
The doctors and staff are very professional and kind. I never have to wait long to be seen.

Jan 21, 2026
I live within walking distance to Baptist PRIMARY care. Its convenient and all the staff are very friendly and professional

Jan 19, 2026
Quick test results on portal. Availability for appointments.

Jan 18, 2026
Efficient and friendly drs. And assistants and just good service.!

Jan 11, 2026
Listening to the problem

Dec 25, 2025
Treated respectfully and graciously as information was gathered. All the staff is welcoming and helpful. Dr. Lorenzana is easy to talk to about anything and is full of insightful recommendations. I love all the good men and women at any Baptist Health or Care Spot. Never had a negative experience.

Dec 22, 2025
The staff is family friendly , well informed and professional. The Dr's are wonderful. The entire office is clean.

Dec 18, 2025
everything

Dec 12, 2025
The staff, including the front desk, nurse, and doctor, are very nice and efficient.

Dec 10, 2025
Short wait time, friendly and helpful staff

Dec 4, 2025
Clean and immediate help.

Nov 21, 2025
The friendly staffs.

Nov 19, 2025
Time the dr spent with me. The nurse is also very cooperate to take care me

Nov 17, 2025
Great staff !!! Cherry is the best !!!

Nov 13, 2025
The staff are very professional very friendly

Nov 10, 2025
Close and I like my doctor

Nov 6, 2025
Staff warm welcoming

Nov 4, 2025
All the staff are nice and accommodating.

Nov 3, 2025
Very courteous friendly and professional

Nov 3, 2025
Easy check in. Friendly staff

Oct 29, 2025
Everyone is responsive and accommodating to meet your medical needs. They go above and beyond the call of duty to take care of their patients, particularly Dr. Lorenzana and Cherrylyn (Cherry)!

Oct 27, 2025
Convenient to my address.

Oct 21, 2025
Everyone is very courteous and friendly. The Dr. Is very thorough with his examination and always willing to discuss and explain any medical issues that concern you.

Oct 13, 2025
It’s always being remodeled and update

Oct 11, 2025
Staff were very helpful

Oct 10, 2025
Fast,convenient and friendly

Oct 10, 2025
Friendly

Oct 8, 2025
The pleasant and professional team members.

Oct 6, 2025
Great

Sep 27, 2025
no long waiting

Sep 22, 2025
Everyone is extremely friendly and helpful. They listen to you and assist.

Sep 22, 2025
always friendly and professional

Sep 21, 2025
Ladies at check in/out are very friendly and helpful. Nurses are professional and kind. Doctor and PA’s LISTEN, make suggestions and talk to you as if you were a person. I go to the Doctor -I appreciate him treating me with respect and explaining things in a manner I can understand.

Sep 12, 2025
The knowledge, friendliness, and profe

Sep 8, 2025
Fast and professional service