Jeanette Torres, MD

Family Medicine

Baptist Primary Care

810 Lane Avenue South

Jacksonville, FL 32205 Directions

904.783.9680

www.baptistjax.com

4.8 out of 5

359 verified ratings

1 Location


Baptist Primary Care - Lane Avenue

810 Lane Avenue South

Jacksonville, FL 32205

(904) 783-9680 Directions

359 Ratings, 196 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 27, 2025
friendly

Dec 24, 2025
Very friendly and efficient

Dec 22, 2025
Convenient

Dec 22, 2025
It's good

Dec 22, 2025
The staff as well as the doctor is very friendly and professional

Dec 19, 2025
Convenient location Friendly staff Great Physician

Dec 19, 2025
Organized & has labs & doctor needs under one roof.

Dec 18, 2025
Friendly and professional clean

Dec 18, 2025
Always take care of me

Dec 18, 2025
Great customer service.

Dec 15, 2025
Dr. Torres took time with me to explain everything.

Dec 10, 2025
Very friendly efficient courteous and usually on time

Dec 10, 2025
very professional

Dec 10, 2025
Everyone at this office is great to work with.

Dec 10, 2025
Great staff.

Nov 26, 2025
The Offiice Staff and Dr Torres Assistant, they make going to the Doctor take a different meaning, always willing to go out of their way to help you, they are the best.

Nov 25, 2025
The friendly girls at the check in desk.

Nov 25, 2025
The staff is friendly and very helpful. They are courteous when I have questions, and don't make patients feel as though they are a nuisance.

Nov 24, 2025
Everyone in the office is so nice, always helpful with all my needs.

Nov 23, 2025
easy sign in,not a long wait time to see Dt.

Nov 20, 2025
Staff is very friendly

Nov 19, 2025
Good customer service and great doctors

Nov 13, 2025
Very happy with Dr. Torres and Latiffa. Dr. Torres is very informative and considerate.

Nov 13, 2025
Staff was pleasant, efficient and professional

Nov 12, 2025
Staffing is always kind and helpful. Location is convenient and lab is on site. Dr [last name] had been our primary care provider and we LOVED him. He is very much missed. We are now seeing Dr Torres and boy, did she have some big shoes to fill. I am very happy to say that we love Dr Torres as well. She is kind, caring, knowledgeable, explains things so we understand and answers any questions we may have. She has made us feel very comfortable. Her nurse Latifah is fabulous too.

Nov 12, 2025
I have being a patient at this facility, Baptist Primary Care on Lane Avenue, for many, many years. The front desk has always been quick to respond to my arrival, kind, courteous and prompt to expedite my moving to the next waiting area. That waiting area was never a very long wait and the nurse or staff member who took me inside to a patient room was always kind and professional. Dr. Jeanette Torres, my new doctor, is a breath of fresh air. She is patient, she listens to me and is so knowledgeable. I am very thankful to have her as my new doctor. The exit staff has always been quick, thorough, kind and professional.

Nov 12, 2025
I love Dr. Torres! She is very down-to-earth and explains things so I can understand them. She cares!

Nov 7, 2025
Everyone is very nice. But I do miss Dr [last name].

Nov 7, 2025
Love the providers and the staff is very nice. They are always willing to help.

Nov 6, 2025
My first time meeting Dr.Torres, after being a patient of Dr. [last name] for 20 years, And I think she is an amazing replacement, happy she is my new primary care Doctor, and this is a super convenient office to go to.

Nov 6, 2025
Professional and everyone is friendly.

Nov 5, 2025
Everyone was fantastic thxyou.

Nov 5, 2025
Don't have to wait a long time, good doctor.

Oct 27, 2025
Staff are friendly n my doctor treats me like I’m his only patient

Oct 27, 2025
Everyone is friendly

Oct 27, 2025
(Dr. Torres)My Doctor was very caring and helpful🙏🙌

Oct 26, 2025
Appreciate the very personable (along with professional) staff.

Oct 26, 2025
Dr Torres took the time to explain diagnosis and treatment and helped with prescription problems

Oct 26, 2025
Everyone is helpful and friendly. Ive been a patient for 30years

Oct 25, 2025
Everyone is SO NICE!!

Oct 24, 2025
Friendly staff and very competent, caring primary physician, Dr Torres

Oct 24, 2025
Kind courteous staff and location.

Oct 23, 2025
I like the changes. Did not have to wait as llloooonnnggg! Quick feedback after visit! And, when I called to make the appointment, the phone was answered quickly by a person.

Oct 20, 2025
The entire staff are the best people.

Oct 18, 2025
This office is the best! Staff is friendly and helpful.

Oct 17, 2025
I have been a patient of Baptist Primary for many years, they will be there for you when you need them, I have had to call for short notice test and clearence for surgery twice this year and not just the Doctor, her entire front desk will do what it takes to get you what you need in one trip or phone call, there are no long waits for the Doctor everyone is on the same page, I can't think of any other Medical Facility that I would consider, my wife will also be changing Primarys soon after many years with her present one who is retiring, I appreciate these folks they cater to us Senior Citizens.

Oct 17, 2025
Very efficient and professional

Oct 13, 2025
Great place , very nice people

Oct 8, 2025
Nice friendly and competent staff

Oct 6, 2025
Very friendly staff.