Jeanette Torres, MD

Family Medicine

Baptist Primary Care

810 Lane Avenue South

Jacksonville, FL 32205 Directions

904.783.9680

www.baptistjax.com

4.8 out of 5

550 verified ratings

1 Location


Baptist Primary Care - Lane Avenue

810 Lane Avenue South

Jacksonville, FL 32205

(904) 783-9680 Directions

550 Ratings, 316 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 28, 2026
The staff was welcoming and friendly. I did not have to wait long for my appointment. The office is not far from my home.

Jun 26, 2026
Excellent Staff

Jun 24, 2026
Fast efficient great staff

Jun 24, 2026
Excellent staff!

Jun 22, 2026
My Doctor is great and the staff is wonderful and friendly.

Jun 21, 2026
I have been going to this office since 1992. I’ve had three different doctors and they have all been wonderful but now I have my fourth one because Dr.[last name] recently retired and Dr. Torres took over his patients and she is doing a really good job.

Jun 21, 2026
Compassion and professionalism

Jun 19, 2026
Location. Dr. Torres takes time to answer my questions.

Jun 18, 2026
Convenience everything in one building . Great Staff

Jun 17, 2026
We have a great dr and lady’s at the front desk are really nice

Jun 13, 2026
Customer support, always there to help me when I need it

Jun 12, 2026
Everyone is very nice

Jun 10, 2026
Dr Torres is great

Jun 8, 2026
Very friendly, helpful, & accommodating! I was traveling & got to my lab appointment early but they were able to work me in! On day of doctors appointment, I was again traveling & reached the office during lunch time, the nurse & doctor went out of their way to see me even though I was early! The doctor listened, didn’t make me feel rushed,made suggestions about my care, shared & discussed lab results! Overall a pleasant, positive atmosphere, from the front desk, nurse, doctor, lab techs, & check out person!

Jun 7, 2026
Very friendly

Jun 7, 2026
Dr Torres!! The sweetest most caring MD I’ve ever been to.

Jun 5, 2026
I cannot say enough good things about this doctor's office! From the moment you walk through the door, you're treated with kindness, professionalism, and genuine care. The entire medical team is knowledgeable, attentive, and truly invested in their patients' well-being. They take the time to listen, answer questions, and make sure you feel comfortable and cared for every step of the way. A special thank you to all the wonderful ladies at the front desk. Their warm greetings, friendly smiles, efficiency, and willingness to help create such a welcoming atmosphere. They make check-in easy and always go above and beyond to assist patients with courtesy and professionalism. In a world where exceptional customer service can be hard to find, this office consistently delivers it. Thank you to everyone for your dedication, compassion, and outstanding care. You all do a super job, and it is greatly appreciated! That kind of service deserves recognition. Five stars all the way!

Jun 3, 2026
I love my doctor!!

Jun 3, 2026
Staff are always kind, caring and patient. Dr Torres easily discusses any health concerns and outcomes and takes her time when needed. I never feel rushed, but she is also efficient.

Jun 2, 2026
If get people out on time and have good customer service.

May 31, 2026
Friendly and knowledgeable

May 31, 2026
Office staff is always friendly and efficient. Wait times have improved tremendously.

May 22, 2026
The entire staff

May 20, 2026
The office associates are extremely friendly and I love Dr Torres. She is extremely concerned but also very personable.

May 18, 2026
Always friendly and professional

May 16, 2026
The people are very nice and The doctors pay attention to you. It very clean in there and always smiling.

May 16, 2026
Absolute everything. Check in is quick. Dr. is the best. Really like Dr. Torres.

May 16, 2026
Prompt service, good doctors, and caring.

May 16, 2026
Everything. The staff are very friendly and the dr is very helpful and caring

May 15, 2026
Professional staff, polite and caring. Facilitate is complete- Doctors, pharmacy, lab, X-ray and physical therapy.

May 15, 2026
Very helpful and attentive in addressing my health needs

May 14, 2026
Close to my house and has lab and good doctors

May 8, 2026
My doctor listens to me staff is friendly office is clean

May 7, 2026
friendly competent treatment

May 3, 2026
Very clean and people are friendly.

Apr 30, 2026
friendly, they recognize me when I come in. they care about my health.

Apr 30, 2026
Very friendly and professional.

Apr 30, 2026
Everyone was professional and friendly.

Apr 29, 2026
Very convenient and professional

Apr 26, 2026
Staff is very friendly.

Apr 24, 2026
Friendly, prompt, courteous personnel

Apr 24, 2026
Efficient

Apr 23, 2026
Friendly staff. Eager to help you. Best doctor ever!

Apr 18, 2026
Very clean location and the staff is very helpful

Apr 17, 2026
Great environment and professional staff.

Apr 17, 2026
Everyone is professional

Apr 16, 2026
My husband raves about his new doctor. He says the office is beautiful. He is trying to recruit me and our son to be patients continually.

Apr 11, 2026
The staff members are friendly. The place is clean. Do not have to sit in the waiting room too long.

Apr 10, 2026
Everyone is so helpful and have never been anything but pleasant. All the staff in the back as well. Even the lab are Great. My Dr. Torres is the Bomb. Wonderful addition after Dr. [last name] retired.

Apr 9, 2026
I like the quietness, the flow of patients, the efficiency of the office. Clean, courteous, comfortable and helpful.