Jeanette Torres, MD

Family Medicine

Baptist Primary Care

810 Lane Avenue South

Jacksonville, FL 32205 Directions

904.783.9680

www.baptistjax.com

4.9 out of 5

608 verified ratings

1 Location


Baptist Primary Care - Lane Avenue

810 Lane Avenue South

Jacksonville, FL 32205

(904) 783-9680 Directions

608 Ratings, 342 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 25, 2026
entire staff are great

Jul 24, 2026
People are kind, loving,caring people. We appreciate them very much🌹

Jul 24, 2026
The doctors and the staff and everybody is very friendly.It's clean and they are on the spot.Then going there a twenty five thirty years

Jul 24, 2026
clean professional frendly

Jul 24, 2026
Professional, friendly staff. Clean facilities . Caring,:knowledgeable doctors. You can get labs drawn on site which is very convenient.

Jul 24, 2026
Quiet, clean. Love Dr Torres. Staff professional and pleasant.

Jul 22, 2026
Love Dr. Torres! Staff is friendly and helpful.

Jul 22, 2026
I appreciate the fact that Doctor Torres is timely, I always feel comfortable knowing she will allow time for me to discuss any issues I may have.

Jul 18, 2026
I appreciate Dr. Torres. She explains and advises on whatever the reason is for my appointment. She is patient and listens to questions and concerns. She made me feel at ease, instead of nervous Also, the reception staff are friendly and helpful.

Jul 18, 2026
It’s a one stop shop. Lab and x-ray on site.

Jul 18, 2026
I love my new primary physician, Dr. Torres. It's been so refreshing and nice to actually have a doctor truly listen and care. I hate to say it, but that's been a while for me and I am truly grateful for her. No patient likes to feel like a number and that you can only discuss one thing at a time.

Jul 18, 2026
I really like Dr Torres. She is thorough, knowledgeable, and compassionate.

Jul 17, 2026
The front staff are always polite and helpful. Dr. Torres is a great doctor. She listens to all your concerns and discusses any treatment in detail so you fully understand. Kelly the nurse is amazing!

Jul 16, 2026
Professional associates.

Jul 16, 2026
I like the fact that I can cumuncate with my doctor without having to come in the office and that my needs are met

Jul 16, 2026
My doctor Dr Torres very king loving caring listen provide good service staff accomdaating caring

Jul 13, 2026
The doctor work to solve my issues.

Jul 13, 2026
The overall experience was so refreshing and positive it felt like a caring group from the front office to the doctors in listening helping and it’s reading with respect me as a first time patient

Jul 11, 2026
The courtesy, professionalism of the ppl

Jul 9, 2026
Close to home.Easy check in.

Jul 3, 2026
So many things. The staff was very nice. I never felt rushed. Dr. Torres and her nurse were so nice and professional. I left a Dr. I really liked and was not sure I would feel the same connection with another Dr. But I feel like I have found a Dr. and Staff that truly care about their patients.

Jul 3, 2026
The staff is awesome

Jul 3, 2026
The entire staff are the best

Jul 1, 2026
Professional.

Jul 1, 2026
I get an appointment in a timely manner. The office staff were pleasent and helpful. Dr. Torres was very kind, and knowledgeable. She listened, and truly wants people to be healthy.

Jun 30, 2026
I like my doctor

Jun 28, 2026
The staff was welcoming and friendly. I did not have to wait long for my appointment. The office is not far from my home.

Jun 26, 2026
Excellent Staff

Jun 24, 2026
Fast efficient great staff

Jun 24, 2026
Excellent staff!

Jun 22, 2026
My Doctor is great and the staff is wonderful and friendly.

Jun 21, 2026
I have been going to this office since 1992. I’ve had three different doctors and they have all been wonderful but now I have my fourth one because Dr.[last name] recently retired and Dr. Torres took over his patients and she is doing a really good job.

Jun 21, 2026
Compassion and professionalism

Jun 19, 2026
Location. Dr. Torres takes time to answer my questions.

Jun 18, 2026
Convenience everything in one building . Great Staff

Jun 17, 2026
We have a great dr and lady’s at the front desk are really nice

Jun 13, 2026
Customer support, always there to help me when I need it

Jun 12, 2026
Everyone is very nice

Jun 10, 2026
Dr Torres is great

Jun 8, 2026
Very friendly, helpful, & accommodating! I was traveling & got to my lab appointment early but they were able to work me in! On day of doctors appointment, I was again traveling & reached the office during lunch time, the nurse & doctor went out of their way to see me even though I was early! The doctor listened, didn’t make me feel rushed,made suggestions about my care, shared & discussed lab results! Overall a pleasant, positive atmosphere, from the front desk, nurse, doctor, lab techs, & check out person!

Jun 7, 2026
Very friendly

Jun 7, 2026
Dr Torres!! The sweetest most caring MD I’ve ever been to.

Jun 5, 2026
I cannot say enough good things about this doctor's office! From the moment you walk through the door, you're treated with kindness, professionalism, and genuine care. The entire medical team is knowledgeable, attentive, and truly invested in their patients' well-being. They take the time to listen, answer questions, and make sure you feel comfortable and cared for every step of the way. A special thank you to all the wonderful ladies at the front desk. Their warm greetings, friendly smiles, efficiency, and willingness to help create such a welcoming atmosphere. They make check-in easy and always go above and beyond to assist patients with courtesy and professionalism. In a world where exceptional customer service can be hard to find, this office consistently delivers it. Thank you to everyone for your dedication, compassion, and outstanding care. You all do a super job, and it is greatly appreciated! That kind of service deserves recognition. Five stars all the way!

Jun 3, 2026
I love my doctor!!

Jun 3, 2026
Staff are always kind, caring and patient. Dr Torres easily discusses any health concerns and outcomes and takes her time when needed. I never feel rushed, but she is also efficient.

Jun 2, 2026
If get people out on time and have good customer service.

May 31, 2026
Friendly and knowledgeable

May 31, 2026
Office staff is always friendly and efficient. Wait times have improved tremendously.

May 22, 2026
The entire staff

May 20, 2026
The office associates are extremely friendly and I love Dr Torres. She is extremely concerned but also very personable.