Baptist Health Department Ratings

4.9 out of 5

168,499 verified ratings

168,499 Ratings, 94,478 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Efficient and courteous staff; very professional Doctors. Dr. Elicia Roos is stellar.

Nov 23, 2025
Friendly and efficient

Nov 23, 2025
Dr Leibowitz is the best. Listen, friendly. Also, everyone in the office is friendly and courteous.

Nov 23, 2025
The staff is always professional courteous and always willing to help. The doctor is in the medical assistance always make you feel welcome and well cared for.

Nov 23, 2025
All of your care givers.

Nov 23, 2025
Friendly and helpful

Nov 23, 2025
The staff and Dr's are kind, caring, and want to help the patients they serve. We are lucky to have them.

Nov 23, 2025
I appreciate how friendly the staff is. Everyone takes the time to listen too you and not hurry you. I am very thankful to have this medical group advocate for my health

Nov 23, 2025
The staff is polite and helpful. Dr McHugh always listens and takes good care of you.

Nov 23, 2025
Dr Rosemund is a fantastic general practice physician. I’m greatful his service.

Nov 23, 2025
Friendly efficient clean and I have a wonderful rapport with Dr Chong.

Nov 23, 2025
Friendly and answer any questions I had

Nov 23, 2025
My Doctor is awesome! I appreciate his concern and down to earth demeanor! He’s alright with me!

Nov 23, 2025
Ontime and good service

Nov 23, 2025
The staff, especially Dr Chong, Marla and Carla are extremely knowledgeable and take the time to explain and consult. They do this with great patience and I am very appreciative. They also respond to all calls and inquiries promptly by phone and using the portal.

Nov 23, 2025
Awesome Doctor (Gregory McHugh) Friendly and efficient staff. Clean facility.

Nov 23, 2025
The staff and Doctor were very friendly and knowledgeable

Nov 23, 2025
I love Dr Townsel. Informative. Patient. Funny. Caring.

Nov 23, 2025
Very friendly staff always in and out quickly

Nov 23, 2025
Friendly staff, no wait time, professional doctors and nurses

Nov 23, 2025
Dr Police is the the most amazing and caring Dr I have ever had . Her office staff is always so friendly and caring also .

Nov 23, 2025
Friendly and professional staff .

Nov 23, 2025
Everyone is so kind from check-in, to nurses, doctors, and the check out. Super easy and never have to wait more than 5 minutes.

Nov 23, 2025
Dr.White

Nov 23, 2025
Convenient, efficient, friendly.

Nov 23, 2025

Nov 23, 2025
Very professional and caring

Nov 23, 2025
No waiting, efficient.

Nov 23, 2025

Nov 23, 2025
I like my Dr. the people that work there are so very nice. It is clean.

Nov 23, 2025
The speed to be seen

Nov 23, 2025
Friendly and helpful

Nov 23, 2025
great people!

Nov 23, 2025
Everything

Nov 23, 2025
Everything. From signing in to the nurse and especially the doctor. Very thorough.

Nov 23, 2025
Efficient and highly professional staff.

Nov 23, 2025
Staff very friendly and helpful.

Nov 23, 2025
Friendly staff; nice offices.

Nov 23, 2025
Very good Doctor he hear what your saying and he explains everything clearly. and staff is very friendly as well.

Nov 23, 2025
Very Professional and friendly

Nov 23, 2025
Front office staff and medical assistants are exceptionally friendly and helpful. My internal medicine physician, Dr. Police, is the best.

Nov 23, 2025
Very friendly staff and Dr. Ernst is not your traditional Doctor Who listens to your concerns and he advises you on what he thinks is best but he definitely listens to you and definitely takes your thoughts and ideas into the practice of medicine he is a Excellent Man and excellent doctor and even better man.

Nov 23, 2025
The office was clean, the appointment was on time, and the staff was friendly! (Even though it was 8AM in the morning) Dr. Herring was friendly and knowledgeable, and answered any questions I had with easy-to-understand explanations.

Nov 23, 2025
Convenient location; welcoming staff; always comfortable & clean

Nov 23, 2025
The front office staff are personable and get me checked in quickly and I don't have to wait long to get in. This is nice as I have a "life" also and we travel just over 1 hour to see Dr. Braddock (which we choose to do). Dr. Braddock is the BEST and is always friendly, compassionate and gets right to asking the right questions without a lot of gobbledygook!!!!!! Sometimes there is a wait, but all in all the office is run in a professional manner and everyone is doing their job and we would not change anything. We have been coming to this office since 1999 to see Dr. [last name] when we moved to Jacksonville, Fl from NC and remained. We are in our 80's now and will be coming to see Dr. Braddock as long as we can make the trip!!!!!!!!!

Nov 23, 2025
The nursing staff is amazing; especially Manny & Sheridan. They knew I was very anxious and explained everything & made me comfortable. The cath lab staff was also excellent.

Nov 23, 2025
Very Caring, Patient, and Professional examination and recommendations for further treatment regarding my condition.

Nov 23, 2025
Dr. seems tobe on top of things and what to do

Nov 23, 2025
Staff is friendly and office is clean and up to date. Dr Garcia is always attentive and caring.

Nov 23, 2025
The Dr.