Baptist Health Department Ratings
4.9 out of 5
173,653 verified ratings
173,653 Ratings, 98,328 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
Fidel Garcia, MD
Very helpful and friendly!
Dec 28, 2025
I like the Dr. and they get back to me.
Dec 28, 2025
The friendly and caring assistants and Doctor . .
Gracias 🙏
Dec 28, 2025
Dr Butcher and staff are the best!
Dec 28, 2025
Caring staff
Dec 28, 2025
I had never met Dr. Carlos but he was wonderful and very thorough and kind. He’s an asset to the Baptist network.
Dec 28, 2025
Staff especially my Dr, she is very helpful with patience.
Dec 28, 2025
Dec 28, 2025
Dr Yalch and the whole team at Baptist Primary Care Mandarin North are first rate and I would recommend them to anyone.
Dec 28, 2025
Caring and professional.
Dec 28, 2025
Pleasant, care about my time, listens and offers options. Great healthcare!
Dec 28, 2025
Friendly but competent!
Dec 28, 2025
They know your name when you come in. Very professional.
Dec 28, 2025
Efficient, prompt service.
Dec 28, 2025
Professional staff, location
Dec 28, 2025
Dr Granger is thorough and pays attention to test results from tests other Drs order
Dec 28, 2025
Clean and new
Dec 28, 2025
Love how everyone in the office listens and cares!
Dec 28, 2025
Very clean all the staff is wonderful Dr V is the greatest I love coming there I'm treated very good and I'm very very happy with them
Dec 28, 2025
Never super busy or overly packed. The staff is always friendly and very helpful.
Dec 28, 2025
Excellent customer service from scheduling team. I appreciate the friendly and genuine care offered by all medical staff thank you! Very thorough explanation during visits is highly appreciated!
Dec 28, 2025
The doctor & staff
Dec 28, 2025
Friendliness and professionalism
Dec 28, 2025
Customer service and care
Dec 28, 2025
Professional and takes time to listen to you. Makes you feel like your health is a priority for them
Dec 28, 2025
The staff and Doctor was very informative and polite.
Dec 28, 2025
Professionalism of Dr and staff
Dec 28, 2025
The staff are professional and personable.
Dec 28, 2025
Friendly and responsive staff.
Dec 28, 2025
Office staff is friendly and helpful. Clinical staff is phenomenal. Dr Davis is kind, efficient, and thorough. She cares about her patients.
Dec 28, 2025
It is always a pleasure when I attend an appointment with Dr. Dewey and staff. I never feel rushed, nor do I wait long. Dr. Dewey is kind, friendly, professional and attentive to any concerns I may have. His staff is the same. The office is clean and presentable. The care and courtesy is greatly appreciated.
Dec 28, 2025
Friendly office staff. Dr. McKillop listens and offers treatment options. . Was up to date with my test results and offered support and reassurance to follow through with treatment effectiveness.
Dec 28, 2025
The staff is efficient and friendly, and I never have to wait long.
Dec 28, 2025
Staff very friendly and ready to help
Dec 28, 2025
Visit went smooth and people are professional.
Dec 27, 2025
Friendly staff and quick service
Dec 27, 2025
Fast clean professional
Dec 27, 2025
I think they have a lot of good doctors there
Dec 27, 2025
Pleasant staff
Dec 27, 2025
Dr Heckert listens to his patients, is very considerate, and spends time with them. I never felt hurried and everything was explained to me clearly and concisely. Thank you for helping me during a difficult time.
Dec 27, 2025
Convenience,friendly and of course knowledgeable
Dec 27, 2025
Professional and friendly staff. And great Doctors
Dec 27, 2025
Very easy to schedule. Great staff. Wonderful doctor! This was our first visit and Dr Heckert was great. He listens and took his time explaining my condition and next steps. Very glad we went to Dr Heckert and Baptist!
Dec 27, 2025
Your staff is wonderful.
Dec 27, 2025
Very friendly.
Dec 27, 2025
friendly
Dec 27, 2025
Personnel in the office were very friendly and efficient.
Dec 27, 2025
All staff and Dr Dewey are amazing, kind, patient and professional!
Dec 27, 2025
Professional friendly front desk staff. Appointment 99% of time on schedule. Doctor shows genuine interest in one’s concerns
Dec 27, 2025
The office location is convenient. I like that it is small and cozy and in a location with close-to-the-door parking. Dr. Sastre is tops and always accessible through the portal! Staff is very friendly and easy to reach by phone to address a concern. Keep doing what you’re doing… I wouldn’t change a thing!