Baptist Health Department Ratings
4.9 out of 5
156,102 verified ratings
156,102 Ratings, 87280 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Robert Kawa, DO
Convenient and Dr. Kawa and employees are the best.
Sep 28, 2025
Efficiency, friendliness, timely follow-up.
Doctor listens to his patient.
Sep 28, 2025
Dr Gries is fantastic. He listens to my concerns and involves me in any decisions regarding my care. I am a retired nurse and trust his decisions completely.
Sep 28, 2025
The office staff at Reedy Branch office is great, and very attentive. Bloodwork is quick and easy and I usually have a hard time with my veins. Dr. Gupta listens to me and is very proactive with my healthcare. She really cares about my health issues which include diabetes, high blood pressure and a recent stroke. The office is very close to my house which is wonderful, no long drives. I will continue to recommend Dr. Gupta and the Reedy Branch gals! Thank you
Sep 28, 2025
Clean friendly always helpful. Easy to get to
Sep 28, 2025
Professional, friendly.staff. My husband and I have been going to this office for over 23 years. We are very happy with Dr. Butcher. He takes his time with you and really seems to care. The gals that work there are fantastic. Christina, Dedra and Kirsten say they will call you back when they get an answer from the Dr. to a question or questions I asked them to find out for me and they always do. My husband and I are very happy with Dr. Butcher and the gals that work there.
Sep 28, 2025
Everyone was nice and accommodating
Sep 28, 2025
Love early appointment times. I really like communicating through the portal
Sep 28, 2025
Beautiful facility and friendly staff
Sep 28, 2025
Friendly staff, time Dr takes with me
Sep 28, 2025
Cleanliness
Sep 28, 2025
Friendly staff clean
Sep 28, 2025
Everything. Staff is excellent. Everyone is delightful. Phlebotomist is absolutely outstanding and I won’t go anywhere else.
Sep 28, 2025
Convenient <trying to do more in Nassau county and stay out of Jacksonville>. Get you in and out quickly yet the Doctors cares about and spends the appropriate time with patients, The person taking blood is very gentle and nice to interact with
Sep 28, 2025
Fast and friendly and efficient
Sep 28, 2025
Friendly, polite, professional staff.
Not long wait to see my doctor…
Sep 28, 2025
Pleasant office staff. Caring medical professionals.
Sep 28, 2025
Great location. Very good staff. Great doctors. Can get an appointment on short notice if required.
Sep 28, 2025
Great doctors and staff. Highly
Recommended this office.
Sep 28, 2025
Friendly, Professional, easy to get appointments.
Sep 28, 2025
personable
informed (took time to thoroughly read my chart before my visit)
Sep 28, 2025
I love my doctor I hope he doesn't retire
Sep 28, 2025
Everyone is friendly and professional.
Sep 28, 2025
I think the doctor is very thorough and very very professional
Sep 28, 2025
Great doctors. Professional and courteous staff. Nice facility.
Sep 28, 2025
friendly and clean and cooperative
Sep 28, 2025
Dr.Ikeda was very professional and explained my condition in layman terms so I could understand what the problem was.
Sep 28, 2025
Always thank you so much for your service
Sep 28, 2025
OUTSTANDING DR Lindsay VERY GOOD SERVICE
Sep 28, 2025
On time, great care, convenient location and lab, online/app features.
Sep 28, 2025
everyone is very friendly and helpful
Sep 28, 2025
The people are usually always smiling - definitely always friendly - and the atmosphere is a positive one which helps someone like me, who's gets high blood pressure even thinking about hospitals, doctors and especially shots!! This visit went really well - even having to have shot! Highly recommend this team.
Sep 28, 2025
The staff is friendly and helpful. The office is always so clean. I do not have to wait very long for my appointment. Also, they make scheduling appointments easy.
Sep 28, 2025
Very professional and courteous
Sep 28, 2025
The onsight admission process was quick, pleasant and easy. The nursing staff ( especially Linda, my attending nurse) were excellent and caring.
Sep 28, 2025
Rochelle Bardis was fantastic! She reviewed my medications and current symptoms, developed an updated game plan and made adjustments to my medications. She is extremely knowledgeable, caring and compassionate!
Sep 28, 2025
Doctor listened and communicated. I was taken back on time.
Sep 28, 2025
everything
Sep 28, 2025
Very Professional and knowledgeable
Sep 28, 2025
Comprehensive, convenient professional practice.
Sep 28, 2025
Most of the employees are very friendly and helpful.
Sep 28, 2025
The people, the professionalism, the location, and being treated like friends/family....
Sep 28, 2025
Convenient
Sep 28, 2025
I like the doctor and I like the convenience of seeing him near Nocotee. I liked the Nocotee location better than the South location due to all the construction and traffic on US1.
Sep 28, 2025
Very efficient and welcoming
Sep 28, 2025
Continuing accurate Professional Care
Sep 28, 2025
“Bedside manner”
Sep 28, 2025
They seem to care about their Patience.
Sep 28, 2025
Everyone is very friendly and helpful
Sep 27, 2025
Friendly and knowledgeable staff, clean, lovely offices who gave me the time to discuss my issues and concerns.