Roopali Gupta, MD

Family Medicine

Baptist Primary Care

10898 Baymeadows Road, Suite 300

Jacksonville, FL 32256 Directions

904.363.2733

www.baptistjax.com

4.7 out of 5

226 verified ratings

1 Location


Baptist Primary Care - Reedy Branch

10898 Baymeadows Road, Suite 300

Jacksonville, FL 32256

(904) 363-2733 Directions

226 Ratings, 127 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Very caring staff and extremely efficient and proficient Dr. Gupta who takes great care of me with a holistic approach whenever I have a health care need! Thank you!

May 23, 2025
Everyone is very friendly nice they are very helpful They are professional. And they get you in and out very quickly.

May 23, 2025
Everyone is so nice and friendly from Dr. Gupta to Dee especially.

May 20, 2025
The people

May 20, 2025
Clean and friendly staff.

May 19, 2025
Very helpful listen patient Solves the problem right away Good staff

May 12, 2025
Staff welcoming & professional

May 10, 2025
Very friendly and extremely kind. I felt listened to and heard.

May 3, 2025
The staff is always pleasant and Dr Gupta is the best!

May 2, 2025
Everyone is nice and knowledgeable.

Apr 24, 2025
Very capable staff and the great Dr Gupta!

Apr 21, 2025
Friendly, knowledgeable staff, prompt service. Dr. Gupta and her medical technician are great!

Apr 15, 2025
Friendly, efficient, caring

Apr 14, 2025
Customer Service is awesome

Apr 13, 2025
Friendly staff who are professional and go above & beyond when needed. Dr. Gupta is very receptive with excellent clinical acumen and a wholistic approach to one’s healthcare

Apr 11, 2025
The workers are always polite and friendly

Apr 11, 2025
Helpful, kind staff and practicioners.

Apr 11, 2025
Everyone is very friendly and knowledgeable. No long wait times. Nice group of people.

Apr 7, 2025
Friendly; on schedule; knowledgeable

Apr 5, 2025
Friendly, clean, professional and prompt!

Apr 5, 2025
Office staff is very helpful and welcoming. I appreciate my primary MD. She listens to what I share with her and gives me feedback and encouragement. I always leave feeling like I’ve been seen and heard! She is always proactive and looking out for my best interests.

Apr 4, 2025
Staff and Dr Gupta

Apr 3, 2025
Prompt, friendly and listen

Mar 31, 2025
Dr Gupta is awesome

Mar 29, 2025
Enjoyable personnel.

Mar 27, 2025
It was easy. I needed a physical, got a physical. Everyone was friendly etc.

Mar 27, 2025
Dee and Dr Gupta Always responds promptly to any inquiries

Mar 27, 2025
The front desk was warm friendly and helpful. Everything was handled very efficiently and my experience with Dr. Gupta as a new patient was great. My husband and I just moved to the area and are very pleased to have found a great primary care office so quickly.

Mar 23, 2025
Good customer servicej

Mar 10, 2025
best care of my firest

Mar 6, 2025
Easy access, friendly staff and a pleasant atmosphere.. The staff listens to my questions and concerns..

Mar 3, 2025
Always pleasant and smiling and happy to help you!!

Feb 24, 2025
Staff is Efficient and helpful. Dr Gupta is knowledgeable physician.

Feb 20, 2025
Clean office. Large waiting room. Sufficient parking. Convenient location. Wait time to see doctor is not long.

Feb 17, 2025
Doctor Gupta listened to my concerns and what I was looking for in a primary care physician and let me know her expectations and what she could do for me. It was very refreshing for a doctor explain to me why things are done on in a certain way and it helped me to understand what is needed from me. I look forwarded for Doctor Gupta being my primary care physician going forward.

Feb 15, 2025
The office staff and medical personnel at the Reedy Branch location is top tier! Kim is the kindest soul, whether on the phone or in person. You can tell she really loves her job and truly cares about every person she meets. I appreciate the way she really listens and understands! Dee is the best nurse! She has a wonderful personality and takes great care with her patients. Dr. Gupta is an excellent physician and I am very pleased with the care she provides. She truly has her patients best interest at heart and it shows!

Feb 13, 2025
The staff is very friendly and clean office. Not a long wait to see doctor. Like getting a print out of the office visit once checking out.

Feb 13, 2025
Everything

Jan 11, 2025
Very personable & knowledgeable staff Convenient location

Jan 5, 2025
Very efficient and friendly.

Jan 5, 2025
compassionate and friendly staff at check in and check out. Great physicians, medical assistants and lab tech. thank you!

Jan 2, 2025
Love the staff, the lab, Dr.Gupta and her team!

Dec 29, 2024
My doctor actually listens to my concerns.

Dec 22, 2024
Personal touch

Dec 22, 2024
The staff and visit are awesome!!

Dec 20, 2024
Waiting not too long ,

Dec 20, 2024
Everything

Dec 18, 2024
The friendly staff and my doctor - very happy this practice is so nearby, too.

Dec 17, 2024
Very good staff make you feel so comfortable

Nov 23, 2024
I like everyone in the front office. I especially like Ms. Dee and Dr. Gupta. They are both so sweet!