Roopali Gupta, MD

Family Medicine

Baptist Primary Care

10898 Baymeadows Road, Suite 300

Jacksonville, FL 32256 Directions

904.363.2733

www.baptistjax.com

4.8 out of 5

332 verified ratings

1 Location


Baptist Primary Care - Reedy Branch

10898 Baymeadows Road, Suite 300

Jacksonville, FL 32256

(904) 363-2733 Directions

332 Ratings, 199 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 21, 2025
The staff

Dec 21, 2025
Timely and effective

Dec 18, 2025
Great service, all of the associates are very friendly and helpful. I will never leave this facility for any other. They are absolutely the best at Baptist Primary care at Reedy branch.

Dec 11, 2025
Scheduling, excellent service

Dec 8, 2025
Friendly, inviting, clean.

Dec 8, 2025
Smart staff

Dec 5, 2025
Intelligent and friendly staff.

Dec 4, 2025
Very friendly and knowledgeable staff

Dec 4, 2025
Great staff in office

Nov 29, 2025
Staff is friendly and efficient. The woman who draws blood is nothing short of amazing.

Nov 26, 2025
Very clean.

Nov 23, 2025
My doctor and staff are courteous. My doctor actually listens to my concerns. She is empathetic and always educates me.

Nov 22, 2025
The doctor and staff are very nice and professional

Nov 20, 2025
Clean, tidy and personalized by a birthday celebration this week.

Nov 16, 2025
Everyone were very nice and friendly.

Nov 12, 2025
Everything. Friendly staff. Always clean. Everyone is very knowledgeable

Nov 9, 2025
well nice

Nov 7, 2025
Friendly, courteous ,and helpful staff!

Nov 7, 2025
Friendly and on time

Nov 1, 2025
Love it and like it

Oct 31, 2025
This is my favorite doctor’s office! Everyone is so warm and welcoming and you feel a part of a family. Dr. Gupta is truly an astounding, caring physician and I feel lucky to have her as my PCP to keep me healthy!

Oct 26, 2025
Everybody I've came in contact with at the office is very professional.

Oct 25, 2025
The people are always nice

Oct 18, 2025
Friendly associates, clean environment and I feel at home

Oct 16, 2025
Very friendly and helpful

Oct 15, 2025
The check in and check out associates were professional and friendly. Dr. Gupta is a compassionate physician who explains everything so well and never makes the appointment feel rushed. Dee is always friendly and professional. she follows up on any requests and I felt NO pain from my flu shot! thank you all!

Oct 15, 2025
I am visiting Dr Gupta for 2 years for my Type 2 diabetes diagnosis. She guided me very well. All the staff members are polite, friendly. I recommend my wife to the same office.

Oct 13, 2025
Always on time. Super friendly and accommodating.

Oct 12, 2025
Kind ,helpful and polite atmosphere.

Oct 9, 2025
Everyone who works there makes you feel welcome and treat you as if you are the most important patient they have.

Oct 3, 2025
The professional and caring staff.

Oct 2, 2025
Quiet, efficient, friendly staff.

Sep 29, 2025
Knowledgeable and friendly staff

Sep 28, 2025
The office staff at Reedy Branch office is great, and very attentive. Bloodwork is quick and easy and I usually have a hard time with my veins. Dr. Gupta listens to me and is very proactive with my healthcare. She really cares about my health issues which include diabetes, high blood pressure and a recent stroke. The office is very close to my house which is wonderful, no long drives. I will continue to recommend Dr. Gupta and the Reedy Branch gals! Thank you

Sep 25, 2025
Staff friendly, professional & knowledgeable.

Sep 25, 2025
Good customer service

Sep 22, 2025
The staff is very friendly and warm.

Sep 18, 2025
Very personable. Everyone remembers patients. On time appointments. Dr Gupta very personable as well as Dee, her assistant.

Sep 14, 2025
The very pleasant, polite and helpful staff. My doctor, Roopali Gupta, is a gem.

Sep 13, 2025
Nice and always on time

Sep 13, 2025
Staff is great. Everyone very friendly. Doctor Gupta actually listens to her patients instead of just pushing whatever pharmaceutical rep tells her to. Don’t spend 40 minutes waiting either

Sep 12, 2025
Great experience with Dr. Roopali Gupta and all the staff. No wait time, organized system and very friendly/courteous staff.

Sep 7, 2025
Everything! Dr Gupta is a great professional.

Sep 7, 2025
Friendly staff.

Sep 7, 2025
Staff always friendly and helpful with a smile! Clean office and usually on time for your apt👍

Sep 6, 2025
WOW, can you believe this doctor seems to really care. She had looked at my chart and knew a lot about me before I got there. I am totally pleased with Dr. Gupta. EXCELLENT service.

Sep 5, 2025
everything

Sep 4, 2025
Very helpful very excited to visit them

Aug 30, 2025
Everybody was friendly and professional. The wait wasn’t bad. They were very kind to my mother who has dementia.

Aug 24, 2025
Friendly staff and caring physician with a holistic approach to health especially prevention! Thank you!