Roopali Gupta, MD

Family Medicine

Baptist Primary Care

10898 Baymeadows Road, Suite 300

Jacksonville, FL 32256 Directions

904.363.2733

www.baptistjax.com

4.8 out of 5

372 verified ratings

1 Location


Baptist Primary Care - Reedy Branch

10898 Baymeadows Road, Suite 300

Jacksonville, FL 32256

(904) 363-2733 Directions

372 Ratings, 216 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 21, 2026
Everyone is very friendly and there is never a lengthy wait time

Feb 21, 2026
How nice & knowledgeable the staff is!

Feb 19, 2026
Staff is very organised listen to the patient Dr is excellent

Feb 19, 2026
Everything! Not only is the medical staff highly professional, I was given Mardi Gras beads! Those extra seasonal touches make the visit even more personal.

Feb 15, 2026
Whenever I visit, I always feel welcomed by the warm, friendly environment and the caring staff. Dr. Gupta stands out as exceptional—she’s meticulous and consistently tracks my health metrics, which makes me feel confident in her care.

Feb 2, 2026
Office receptionist very welcoming. Doctor Gupta & Dee very professional & knowledgeable.

Feb 2, 2026
Everytime I have been there, everyone has always been so welcoming and professional. I love Dr. Gupta assistance Dee, she has the sweetest personality.

Feb 1, 2026
Ease of access. Everyone is friendly and informative

Jan 26, 2026
The office is always clean. The staff is always professional and courteous.

Jan 20, 2026
Everyone is very nice and Dr Gupta is a great doctor.

Jan 19, 2026
Good customer service

Jan 17, 2026
The personnel

Jan 16, 2026
Everyone is very nice and professional. We lie and trust our doctor nd her nurse.

Jan 15, 2026
Easy access from 295 and friendly staff.

Jan 8, 2026
Staff is very efficient and friendly.

Jan 8, 2026
Personalized, caring staff, good follow through

Jan 7, 2026
The staff from front office, medical staff and Dr. Roopali Gupta are great! So caring ! We love that practice.

Dec 21, 2025
The staff

Dec 21, 2025
Timely and effective

Dec 18, 2025
Great service, all of the associates are very friendly and helpful. I will never leave this facility for any other. They are absolutely the best at Baptist Primary care at Reedy branch.

Dec 11, 2025
Scheduling, excellent service

Dec 8, 2025
Friendly, inviting, clean.

Dec 8, 2025
Smart staff

Dec 5, 2025
Intelligent and friendly staff.

Dec 4, 2025
Very friendly and knowledgeable staff

Dec 4, 2025
Great staff in office

Nov 29, 2025
Staff is friendly and efficient. The woman who draws blood is nothing short of amazing.

Nov 26, 2025
Very clean.

Nov 23, 2025
My doctor and staff are courteous. My doctor actually listens to my concerns. She is empathetic and always educates me.

Nov 22, 2025
The doctor and staff are very nice and professional

Nov 20, 2025
Clean, tidy and personalized by a birthday celebration this week.

Nov 16, 2025
Everyone were very nice and friendly.

Nov 12, 2025
Everything. Friendly staff. Always clean. Everyone is very knowledgeable

Nov 9, 2025
well nice

Nov 7, 2025
Friendly, courteous ,and helpful staff!

Nov 7, 2025
Friendly and on time

Nov 1, 2025
Love it and like it

Oct 31, 2025
This is my favorite doctor’s office! Everyone is so warm and welcoming and you feel a part of a family. Dr. Gupta is truly an astounding, caring physician and I feel lucky to have her as my PCP to keep me healthy!

Oct 26, 2025
Everybody I've came in contact with at the office is very professional.

Oct 25, 2025
The people are always nice

Oct 18, 2025
Friendly associates, clean environment and I feel at home

Oct 16, 2025
Very friendly and helpful

Oct 15, 2025
The check in and check out associates were professional and friendly. Dr. Gupta is a compassionate physician who explains everything so well and never makes the appointment feel rushed. Dee is always friendly and professional. she follows up on any requests and I felt NO pain from my flu shot! thank you all!

Oct 15, 2025
I am visiting Dr Gupta for 2 years for my Type 2 diabetes diagnosis. She guided me very well. All the staff members are polite, friendly. I recommend my wife to the same office.

Oct 13, 2025
Always on time. Super friendly and accommodating.

Oct 12, 2025
Kind ,helpful and polite atmosphere.

Oct 9, 2025
Everyone who works there makes you feel welcome and treat you as if you are the most important patient they have.

Oct 3, 2025
The professional and caring staff.

Oct 2, 2025
Quiet, efficient, friendly staff.

Sep 29, 2025
Knowledgeable and friendly staff