Roopali Gupta, MD

Family Medicine

Baptist Primary Care

10898 Baymeadows Road, Suite 300

Jacksonville, FL 32256 Directions

904.363.2733

www.baptistjax.com

4.7 out of 5

306 verified ratings

1 Location


Baptist Primary Care - Reedy Branch

10898 Baymeadows Road, Suite 300

Jacksonville, FL 32256

(904) 363-2733 Directions

306 Ratings, 177 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 25, 2025
The people are always nice

Oct 18, 2025
Friendly associates, clean environment and I feel at home

Oct 16, 2025
Very friendly and helpful

Oct 15, 2025
The check in and check out associates were professional and friendly. Dr. Gupta is a compassionate physician who explains everything so well and never makes the appointment feel rushed. Dee is always friendly and professional. she follows up on any requests and I felt NO pain from my flu shot! thank you all!

Oct 15, 2025
I am visiting Dr Gupta for 2 years for my Type 2 diabetes diagnosis. She guided me very well. All the staff members are polite, friendly. I recommend my wife to the same office.

Oct 13, 2025
Always on time. Super friendly and accommodating.

Oct 12, 2025
Kind ,helpful and polite atmosphere.

Oct 9, 2025
Everyone who works there makes you feel welcome and treat you as if you are the most important patient they have.

Oct 3, 2025
The professional and caring staff.

Oct 2, 2025
Quiet, efficient, friendly staff.

Sep 29, 2025
Knowledgeable and friendly staff

Sep 28, 2025
The office staff at Reedy Branch office is great, and very attentive. Bloodwork is quick and easy and I usually have a hard time with my veins. Dr. Gupta listens to me and is very proactive with my healthcare. She really cares about my health issues which include diabetes, high blood pressure and a recent stroke. The office is very close to my house which is wonderful, no long drives. I will continue to recommend Dr. Gupta and the Reedy Branch gals! Thank you

Sep 25, 2025
Staff friendly, professional & knowledgeable.

Sep 25, 2025
Good customer service

Sep 22, 2025
The staff is very friendly and warm.

Sep 18, 2025
Very personable. Everyone remembers patients. On time appointments. Dr Gupta very personable as well as Dee, her assistant.

Sep 14, 2025
The very pleasant, polite and helpful staff. My doctor, Roopali Gupta, is a gem.

Sep 13, 2025
Nice and always on time

Sep 13, 2025
Staff is great. Everyone very friendly. Doctor Gupta actually listens to her patients instead of just pushing whatever pharmaceutical rep tells her to. Don’t spend 40 minutes waiting either

Sep 12, 2025
Great experience with Dr. Roopali Gupta and all the staff. No wait time, organized system and very friendly/courteous staff.

Sep 7, 2025
Everything! Dr Gupta is a great professional.

Sep 7, 2025
Friendly staff.

Sep 7, 2025
Staff always friendly and helpful with a smile! Clean office and usually on time for your apt👍

Sep 6, 2025
WOW, can you believe this doctor seems to really care. She had looked at my chart and knew a lot about me before I got there. I am totally pleased with Dr. Gupta. EXCELLENT service.

Sep 5, 2025
everything

Sep 4, 2025
Very helpful very excited to visit them

Aug 30, 2025
Everybody was friendly and professional. The wait wasn’t bad. They were very kind to my mother who has dementia.

Aug 24, 2025
Friendly staff and caring physician with a holistic approach to health especially prevention! Thank you!

Aug 23, 2025
Nice people

Aug 23, 2025
Friendliness & knowledgeable, professional staff

Aug 17, 2025
Your staff is amazing. The woman who drew my blood last week knows what she is doing, no discomfort at all. Dr Gupta is a blessing.

Aug 17, 2025
Friends and competent staff with Dr. Gupta and her team

Aug 16, 2025
Friendly helpful staff. Dr Gupta spends time with her patients and is very personable.

Aug 16, 2025
Nice location Friendly staff

Jul 28, 2025
Great people who have my best interest at heart

Jul 25, 2025
The staff and the entire medical team.

Jul 25, 2025
Excellent

Jul 25, 2025
Everyone is very friendly, and the staff actually listen to you! Going to the doctor can be stressful but not with this group. I thank you all!

Jul 12, 2025
Like the workers

Jul 1, 2025
Everything went smoothly.

Jun 30, 2025
Office is efficient and Dr. Gupta is a fantastic primary physician. She listens and provides clear direction.

Jun 29, 2025
Dr. Gupta was very easy to access her on telehealth and was great to deal with and listened to what I had to say. I would recommend her to anyone who is looking for a great doctor.

Jun 29, 2025
Excellent service

Jun 26, 2025
Professional and always handle us with care..

Jun 26, 2025
The doctor and staff were very competent and efficient. Everyone was friendly and made sure that I was comfortable. The overall care was excellent.

Jun 15, 2025
Very well run. Pretty close to On time. Very impressed as a new patient ..

Jun 12, 2025
The front desk receptionist is always very friendly, courteous and professional. I have always had a pleasant experience whenever I come there. And I have been coming for years. And a very special shout out to the lady that draws the blood, and last but not least Dee, Dr. Gupta assistant.

Jun 9, 2025
Fast and friendly

Jun 9, 2025
Everyone was friendly and very professional

May 26, 2025
Prompt, professional and friendly