Carlos M Sotolongo, MD

4.9 out of 5

2,276 verified ratings

3 Locations


Baptist Heart Specialists Beaches Office

1361 13th Ave. S., Suite 270

Jacksonville Beach, FL 32250

(904) 241-7147 Directions


Baptist Heart Specialists Nocatee Office

400 Colonnade Dr, Suite 230

Ponte Vedra, FL 32081

(904) 271-7540 Directions


2,276 Ratings, 1,235 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2026
Everyone was friendly, caring and professional. I felt safe

Sep 27, 2026
Dr Sotolongo has been my cardiologist for 10 years. He’s very thorough testing, care and diagnoses. My heart health has improved with him in charge.

Sep 27, 2026
Courtesy and efficiency. From check in to check out, professional and caring. Dr. Sotolongo is the best!!

Sep 26, 2026
I was amazed at how easy it was to pay. I had my credit card in my hand, ready to scan it, and before I realized it was paid, I was handed the receipt. It definitely deserves a 10. In fact, the entire visit deserves a 10. Thank you.

Sep 26, 2026
Fast ,friendly and efficient.

Sep 24, 2026
Great doctors, convenient lications

Sep 23, 2026
Doctor took his time to talk to me.

Sep 19, 2026
Everyone there is very friendly and professional

Sep 15, 2026
Doctor Sotolongo was very thoughtful, thoughrough and very receptive to the questions that I have.

Sep 11, 2026
Very convenient. Pleasant experience.

Sep 11, 2026
Efficient Friendly Knowledgeable Open to questions and concerns

Sep 9, 2026
The staff is knowledgeable and caring.

Sep 9, 2026
All together

Sep 9, 2026
Dr Sotolongo was excellent. He took the time to listen. Tessi the MA was warm and welcoming. As a new patient, they made me feel like family!

Sep 9, 2026
Ease of making appointment, location, cleanliness of the facility. Professionalism and respect from all staff. Dr. Sotolongo is very responsive to concerns and questions asked during visit. He takes the time to listen to patients concerns.

Sep 6, 2026
Dr Sotolongo is great

Sep 5, 2026
On time, caring

Sep 4, 2026
Very detail oriented, professional. Check in was like family.

Sep 3, 2026
Great experience, nice facility, staff was very friendly

Sep 3, 2026
Dr. Sotolongo took time to explain my health issue and listened to my concerns.

Sep 3, 2026
Extremely prompt and very organized

Sep 3, 2026
Doctors will listen to you and make sure all of your questions are answered

Sep 2, 2026
The people care.

Sep 2, 2026
Personable, efficient and easy follow up procedures on the portal

Sep 2, 2026
Professional office staff. Easy flow from making the appointment, accessing the office, adequate parking space to welcoming at the front desk. Nurse was professional and efficient. Physician was on time and he was prepared for my visit with knowledge of my recent health issues and radiology reports. His evaluation, conclusions and recommendations were detailed and logical with a clear plan of action. Great service!

Aug 29, 2026
They were within 15 minutes of my appointment time. Personable and very informative.

Aug 29, 2026
Easy check in on line great staff

Aug 29, 2026
Outstanding friendliness

Aug 28, 2026
Dr Sotolongo is personable and knowledg

Aug 27, 2026
They're very professional

Aug 26, 2026
Good service and very professional

Aug 26, 2026
Location, pleasant staff.

Aug 26, 2026
On time Kind Professional

Aug 25, 2026
Convenience and promptness of service are both fantastic.

Aug 16, 2026
Dr. Sotolongo has been so great with his recommendations. He recommends surgery with the best outcome, and I got it and now am doing great. He recommended cardiac rehab, and Baptist Beaches had a great program. I am very grateful for him. Also, staff gets back to me very quickly through the portal.

Aug 14, 2026
Nice people

Aug 12, 2026
Doctor and staff were professional, caring and friendly. Ease of making appointments and parking. Doctor provided cleat explanations for recommended procedures and what he recommended to treat the problem.

Aug 8, 2026
Friendly check in and friendly office staff.

Aug 8, 2026
Professional treatment.

Aug 8, 2026
Great dr. Appt was on time

Aug 7, 2026
Dr. Sotolongo and staff are top notch and caring!

Aug 7, 2026
Great customer service people, takin such good care of all their patients

Aug 6, 2026
On time and staff is very friendly and professional

Aug 6, 2026
Conveniently Located & very knowledgeable staff

Aug 6, 2026
They are very friendly people and they know their job.

Aug 6, 2026
Dr Sotolongo is great, staff is friendly and knowledgeable and facility is fantastic.

Aug 6, 2026
Drs. Very compassionate .convenience of location

Aug 5, 2026
Friendly folks!!

Aug 5, 2026
First class operations. Staff was great as well as the doctor. On time with the appointment and little to no wait between nurses and doctor.

Aug 5, 2026
My physican.