Carlos M Sotolongo, MD
4.9 out of 5
2,037 verified ratings
3 Locations
2,037 Ratings, 1,104 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 22, 2026
Profesional very polite very clean
May 19, 2026
Very professional and courteous day shift associates (all).
May 18, 2026
Dr Sotolongo took the time during my appt to answer & explain any and all questions I had about my heart health. I felt reassured that all the necessary tests were conducted to assess my heart health. Office personnel are friendly & efficient.
May 17, 2026
There curtiousey
May 16, 2026
Very professional service and personal attention!! Highly recommend!!!
May 15, 2026
Location/facility/& STAFF!!!
May 14, 2026
What’s there not to like? There’s never an issue and I the staff is very attentive.
May 3, 2026
The personnel
May 2, 2026
Personal and staff
May 1, 2026
Staff is very professional and courteous.
Apr 30, 2026
Follow up report of the appointment to my primary, don't wait long in the reception area, clear directions given during exam, quick response from nurses when asking a question on My Baptist Chart.
Apr 29, 2026
Efficient friendly thorough
Apr 28, 2026
My wait was barely 3 minutes. The tech was efficient and friendly. She ushered me in to see Dr. Sotolongo who was waiting and looking at my records. He gave me his full attention and did not act rushed. It was a great visit.
Apr 28, 2026
The staff is friendly and makes me feel safe and comfortable while being very professional.
Apr 26, 2026
Service from doctors office was great
Apr 26, 2026
Clean friendly
Apr 25, 2026
Everyone is nice and knowledgeable. I trust the Dr. He is nice and explains things.
Apr 25, 2026
Dr Sotolongo
Apr 25, 2026
Very efficient! Short wait time.
Apr 24, 2026
Professional, efficient, friendly - amazing.
Apr 24, 2026
Dr. Sotolongo is the best!
Apr 24, 2026
I arrived for my 3 o'clock visit with Dr. Sotolongo at 2:45 as suggested by his office. I was taken
back almost immediately. After a quick check of my weight, BP and verification of my medications I immediately saw the doctor. He went over my test results, answered all questions and concerns to my satisfaction and sent me on my way. I was surprised to check my phone upon returning to my car that it was only 3:07 PM. How I wish that all of my medical visits were this great!
Apr 24, 2026
Dr. Sotolongo listens to me when I explain a problem and spends time talking to me about the issues. I never feel like he brushes me off or that he doesn’t really care. He has been my doctor since 2009 and I trust him totally.
Apr 24, 2026
Patient friendly, close to me, clean and professional
Apr 22, 2026
Dr Sotolongo and his staff are truly great and caring professionals. The Nocatee location is very convenient.
Apr 22, 2026
Very happy, prompt and informative.
Apr 22, 2026
Well organized.
Apr 21, 2026
Very efficient
Apr 21, 2026
Everyone was very welcoming and professional.
Dr Sotolongo was very attentive to John’s needs
Very happy with our choice of doctors we have made since moving to FL
Apr 21, 2026
on time and customer service
Apr 17, 2026
I like the doctors, the staff and how everything and everyone is on time. Everyone is so kind, caring and professional, it is always a pleasure coming to the office
Apr 17, 2026
Efficient, thorough and friendly!!!
Apr 16, 2026
Professional, courteous medical providers that you can rely on.
Apr 14, 2026
The facility was professional organized and affiliated with my Primary Doctor.
Apr 14, 2026
4.13.2026 11a Beaches Cardiologist C. Sotolongo, MD office suite 101.
From the moment I walked through the door, a bright smile radiated and the face made eye contact. She then waved her hand and motioned for me to walk to her station.
She was effervescent, cheerful, her face exuded WELCOME.
Her name is Quean. She is a valued asset to your Team.
Next to her in another station was a woman who was experiencing the bane of every customer face position.... "the customer is always right & I want things 'My Way'". The gentleman was demanding, self-riotous, arrogant. He was appalled that he would need to reschedule and that would cause him to delay his follow-up by 2 additional weeks. Try as she might to calm him he was adamant this was unreasonable. "why wasn't I told!". someone should have texted me this morning to tell me. "Mr. .... I called you this morning @ 8.13 & left a message. "No one called me". She found the time stamp in her computer notes. At which he quickly changed course.... "well I did see a message but didn't recognize and I was busy".
All of this to say this patient was certainly worthy of a slight dose of 'attitude'.
Cindy held her calm, never broke stride treated him as tho he were her father's closest friend. I was not able to see the expression(s) on her face, due to privacy partition. I did, however, pay close attention her voice, inflection, volume. Not once did she alter her mannerisms.... even when she had him in a box.
Complete professionalism. Total control of her emotions.
When the patient left the reception area I commended her on her professionalism.
It was remarkable.
I shared both of these stories with Dr. Sotolongo.
Apr 14, 2026
Professional staff and excellent doctors
Apr 9, 2026
Staff is amazing from registration to nurses. Special shout out to Amy from heart Cath
Apr 7, 2026
Excellent Care!
Apr 6, 2026
Thorough and comprehensive
Apr 5, 2026
My doctor Carlos Sotolongo is very professional
Apr 5, 2026
It’s a winner. It’s a fantastic community medical center.
Apr 4, 2026
Willing to listen and let me know what needs to get done.
Apr 3, 2026
Everything was efficiently done. Staff was informative and helpful.
Apr 3, 2026
I like my doctor. He is the best!.
He tells me line is is, bu he takes his time With MS
Amd I line that.
Apr 1, 2026
Been with Baptist a long time.Professional MDs
Apr 1, 2026
Professional prompt knowledgeable caring listens
Mar 29, 2026
I was in and out in record time, 30 minutes.
All my questions were answered and I'm looking forward to the follow up of my heart monitor readings in one month.
Mar 28, 2026
Dr. Sotolongo is absolutely the best!
Mar 28, 2026
Knowledgeable and pleasant staff.
Dr. Sotolongo was personable and took time to listen and explain.
Mar 28, 2026
Professional,friendly and courteous. Very pleased with the doctor and services