Carlos M Sotolongo, MD
4.9 out of 5
2,155 verified ratings
3 Locations
2,155 Ratings, 1,169 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 21, 2026
efficient and on time.
Jul 18, 2026
Very personal
Jul 17, 2026
The facility was clean and well maintained. The staff was friendly and helpful. The experience was smooth from checking in to leaving after the procedure. The staff was attentive and very informative.
Jul 16, 2026
Location, quick check-in, doctors are thorough and caring, and provide consistent patient experience.
Jul 15, 2026
Convenient location, easy check in/out
Jul 15, 2026
Always professional.
Jul 14, 2026
Everyone is very accommodating and professional. It’s appreciated.
Jul 12, 2026
Very Professional & friendly. Thanks
Jul 11, 2026
You sent .e all the paperwork to foll out on line before my appointment. You were very professional and prompt in getting me in.
Jul 11, 2026
Dr. Sotolongo is wonderful! He is very personable
and thorough.
Jul 11, 2026
excellent customer service and a clean facility
Jul 10, 2026
Exelllent medical attention
Jul 10, 2026
The location in Jacksonville Beach is very convenient for me. The new facilities for heart health are excellent. This was my first visit with Dr. Sotolongo and I would highly recommend him to anyone.
Jul 8, 2026
Communication with Dr Sotolongo was good
Jul 5, 2026
The doctor's and staff were excellent. Very attentive and caring.
Jul 4, 2026
Convenient location and friendly personnel.
Jul 3, 2026
Dr Sotolongo is knowledgeable and professional. I feel comfortable with him in a serious situation.
Jul 3, 2026
Very professional and friendly
Hardly any wait time to see the doctor
Jul 2, 2026
Runs like a Swiss clock. All good.
Jul 1, 2026
Dr Sotolongo is great! Very professional, straight to the point. Always get my questions answered.
Jul 1, 2026
professional interpretation of test results in plain English with a logical follow up action plan.
Jul 1, 2026
Office is quiet, neat, and waiting time is minimal. All staff are courteous, take the time to listen, and provide high quality service.
Jun 30, 2026
You feel like your family they make sure everything is right. They go over all your notes. Check your medicines just to make sure I love it.
Jun 30, 2026
Convenient
Jun 27, 2026
The way they taken care me.
Jun 27, 2026
Staff is very polite and efficient. Patient portal access is easy and records are very accessible.
Jun 26, 2026
Everyone is so friendly and they know their business.
Jun 25, 2026
The people.
Jun 25, 2026
The staff was friendly and helpful. There was no wait time and everyone was good to make my visit fast.
Dr.Sotolongo is always pleasant and cheerful. He is very calm and explained everything very well.
He replied to all my questions to the point and in easy way. I will recommend Baptist Heart Specialists, Nocatee to anyone.
Jun 24, 2026
Excellent care & attention
Jun 23, 2026
I’m treated like family
Jun 23, 2026
On time appointments. Easy check-in.
Jun 22, 2026
Staff was cordial and professional. Dr Sotolongo was very thorough, explained everything concerning my health issue, both positive and negative. He didn't beat around the bush when it came to what the next step in my care needed to be.
Jun 20, 2026
The staff is very professional and personable.
Jun 19, 2026
Professional friendly people
Jun 18, 2026
Prompt, efficient, friendly and flexible.
Jun 18, 2026
Very prompt, efficient and professional. I felt very seen and taken seriously with my concerns.
Jun 18, 2026
The personalities, thoughtfulness and care of the entire staff.
Jun 18, 2026
Wait time after check in is less than 10 minutes, NP very welcoming,polite smile.
Dr Sotolongo,knowledgeable and explained in detail,medication and test results
Jun 17, 2026
The staff were very polite and friendly. We were greeted by Priscilla, who was an absolute delight. She introduced us to the doctor, and he was a true professional. Very thorough, patient, and informative. I look forward to continued care.
Jun 13, 2026
They are very knowledgeable and friendly
Jun 13, 2026
Prompt, thorough and polite
Jun 12, 2026
Great people to work with in the office. Professional
Jun 11, 2026
Excellent professionals, patient centered
Jun 11, 2026
The staff and medical personnel are compassionate and caring. Appointments are readily available and easily scheduled. The level of communication and sharing of information between patient and provider is excellent.
Jun 7, 2026
Convenient location; quality staff; easy appointments.
Jun 6, 2026
Great personnel and doctors
Jun 6, 2026
I like that everyone I encounter are pleasant and professional. Dr. Sotolongo explained what he was doing and why. It’s an enjoyable Doctor visit
Jun 5, 2026
Expertise and thorough review of heart issues.
Jun 5, 2026
I have been seeing Dr. Sotolongo for 17 years. Need I say more.