Carlos M Sotolongo, MD
4.9 out of 5
2,122 verified ratings
3 Locations
2,122 Ratings, 1,145 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 27, 2026
The way they taken care me.
Jun 27, 2026
Staff is very polite and efficient. Patient portal access is easy and records are very accessible.
Jun 26, 2026
Everyone is so friendly and they know their business.
Jun 25, 2026
The people.
Jun 25, 2026
The staff was friendly and helpful. There was no wait time and everyone was good to make my visit fast.
Dr.Sotolongo is always pleasant and cheerful. He is very calm and explained everything very well.
He replied to all my questions to the point and in easy way. I will recommend Baptist Heart Specialists, Nocatee to anyone.
Jun 24, 2026
Excellent care & attention
Jun 23, 2026
I’m treated like family
Jun 23, 2026
On time appointments. Easy check-in.
Jun 22, 2026
Staff was cordial and professional. Dr Sotolongo was very thorough, explained everything concerning my health issue, both positive and negative. He didn't beat around the bush when it came to what the next step in my care needed to be.
Jun 20, 2026
The staff is very professional and personable.
Jun 19, 2026
Professional friendly people
Jun 18, 2026
Prompt, efficient, friendly and flexible.
Jun 18, 2026
Very prompt, efficient and professional. I felt very seen and taken seriously with my concerns.
Jun 18, 2026
The personalities, thoughtfulness and care of the entire staff.
Jun 18, 2026
Wait time after check in is less than 10 minutes, NP very welcoming,polite smile.
Dr Sotolongo,knowledgeable and explained in detail,medication and test results
Jun 17, 2026
The staff were very polite and friendly. We were greeted by Priscilla, who was an absolute delight. She introduced us to the doctor, and he was a true professional. Very thorough, patient, and informative. I look forward to continued care.
Jun 13, 2026
They are very knowledgeable and friendly
Jun 13, 2026
Prompt, thorough and polite
Jun 12, 2026
Great people to work with in the office. Professional
Jun 11, 2026
Excellent professionals, patient centered
Jun 11, 2026
The staff and medical personnel are compassionate and caring. Appointments are readily available and easily scheduled. The level of communication and sharing of information between patient and provider is excellent.
Jun 7, 2026
Convenient location; quality staff; easy appointments.
Jun 6, 2026
Great personnel and doctors
Jun 6, 2026
I like that everyone I encounter are pleasant and professional. Dr. Sotolongo explained what he was doing and why. It’s an enjoyable Doctor visit
Jun 5, 2026
Expertise and thorough review of heart issues.
Jun 5, 2026
I have been seeing Dr. Sotolongo for 17 years. Need I say more.
Jun 5, 2026
Everything and everyone
Jun 4, 2026
Thorough, efficient and friendly.
Jun 4, 2026
Great team very professional and caring
Jun 4, 2026
Seen quickly, staff very pleasant
Jun 3, 2026
Good doctors, conveniently located !
Jun 3, 2026
Staff and Doctors super helpful!
Jun 2, 2026
Very efficient and caring.
Jun 1, 2026
Excellent patient care. Concerned Doctors and Nurses. Listen well and answer questions directly. Not in a rush.
May 31, 2026
The complete staff. From check in to the nurses and doctors. They really care.
May 30, 2026
Everyone is professional and “up” and seems glad to see patients!
May 30, 2026
Everyone is very personable and professional and the wait time is great! I had a 3PM appointment as was finished by 3:30 :)
May 29, 2026
Clean, everyone friendly and helpful. Doctor was very helpful and gave me good feedback
May 29, 2026
great staff and doctor
May 28, 2026
Professional, Clean and On Time!
May 27, 2026
Doctor Sotolongo takes time to examine and provide counselling on what to do with my health issues
May 22, 2026
Profesional very polite very clean
May 19, 2026
Very professional and courteous day shift associates (all).
May 18, 2026
Dr Sotolongo took the time during my appt to answer & explain any and all questions I had about my heart health. I felt reassured that all the necessary tests were conducted to assess my heart health. Office personnel are friendly & efficient.
May 17, 2026
There curtiousey
May 16, 2026
Very professional service and personal attention!! Highly recommend!!!
May 15, 2026
Location/facility/& STAFF!!!
May 14, 2026
What’s there not to like? There’s never an issue and I the staff is very attentive.
May 3, 2026
The personnel
May 2, 2026
Personal and staff