Carlos M Sotolongo, MD
4.9 out of 5
1,428 verified ratings
3 Locations
1,428 Ratings, 773 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 15, 2025
Excellent Doctors
Appointments on time
Jun 14, 2025
Dr Sotolongo is awesome
Jun 14, 2025
Fast Efficient & Friendly.
Jun 14, 2025
Dr. Sotolongo and his ability to do the procedure with only 1 day notice.....and the Charge Nurse that was on duty during the morning of 6/12/25 who was able to successfully find and use my R+L wrist/arm veins after my RN couldn't do that.
Jun 14, 2025
Patient centered and highly skilled
Jun 13, 2025
Excelent Service
Jun 12, 2025
Always very thorough
Jun 12, 2025
Caring staff. Easy appointment, not always soon
Jun 11, 2025
Personal care and new digs
Jun 9, 2025
good and on time
Jun 8, 2025
Every6one very efficient!
Jun 7, 2025
Professional.....and kind.
Jun 7, 2025
Everything the facilities are tops I could see that a lot of planning was applied
Jun 6, 2025
excellent staff and doctor
Jun 5, 2025
Clear and concise
Jun 5, 2025
Dr. Sotolongo is the best. The facility is very nice too.
Jun 1, 2025
everything
Jun 1, 2025
Professional courteous
May 31, 2025
Professionalism with friendliness of your staff. The Medical staff showing a concern with their patients. All excellent!!!!!!
May 30, 2025
Everyone from the front office team members, to the clinical team members and the providers are top-notch in my opinion. They all take time to listen, provide feedback in an understandable way and I feel they have my best interests in mind.
May 30, 2025
The location is great, the people are awesome and Dr Sotolongo listens and provides great care
May 29, 2025
Physicians & mid-levels are excellent, professional and thorough. The office employees are always very helpful and friendly as well
May 26, 2025
Dr. Sotolongo and staff were wonderful. I feel Blessed to have them take care of me.
May 25, 2025
Very friendly and prompt. Generous with the time allowed and filled with information.
May 25, 2025
The entire staff is upbeat and incredibly efficient! Dr. Sotolongo listens closely to his patients and seems to be a skilled, innovative and caring physician. I’ve lived in Jacksonville for 30 years and visiting this office has been the most positive medical experience I’ve ever had.
May 24, 2025
Friendly, efficient and caring.
May 24, 2025
They are friendly. Professional and take time to explain things to you.Usuall on time with appointments to
May 24, 2025
no wait, efficient, great doctors, modern equipment and procedures
May 24, 2025
Dr Sotolongo is excellent!
May 23, 2025
Wonderful doctor, and a very professional staff, love the new facility.
May 22, 2025
The reception and triage staff are great and helpful. Dr Sotolongo is an excellent care provider who listens and responds to concerns. an excellent communicator.
May 22, 2025
More convenient than other locations, competent staff, usually friendly, easy to navigate. Actually feels less institutional in some ways. High overall rating.
May 21, 2025
From the front desk to the Nurse to Dr. Sotolongo, I felt great about my recent visit.
May 12, 2025
I like seeing the doctor very close to the time appointed. It's a time-efficient visit, because I completed a pre-visit questionnaire so he would have relevant information about my, my known physical deficiencies and prescriptions applicable, and reason for this appointment being requested. The personnel and doctor treated me as a person, meeting my eyes, speaking directly to me and listening, both to the answers to their questions but also my inquiries. After visit paperwork set forth what had happened and what was scheduled to happen next.
Very satisfactory.
May 12, 2025
Great new office, with efficient, organized and wonderful office staff. I was seen on time and physician was professional and great communicator.
May 12, 2025
Dr. Sotolongo
May 11, 2025
Very professional knowledgeable people
May 11, 2025
It is located conveniently, offers good parking, is located in an attractive building with good amenities, and is staffed with apparently competent, knowledgeable and friendly staff. At this point in time I have no basis for judging the quality of care, but have no reason to believe that it is anything other than it appears to be, consistent with standards of care in the Jacksonville area.
May 11, 2025
Nurse was nice and friendly along with Dr Sotolongo and the lady who checked my was nice also. Pleasant experience and was on time appointment also. Thanks you everyone.
May 10, 2025
Everything was clean. Everyone was super professional fast the sign in and the doctor having to have two test approved before surgery. Everybody worked hard to make it happen and the doctor was very thorough very kind and was point blank right on given us all the information we needed if you don’t go there because you need to a good doctor or doctors you’re missing out
May 6, 2025
Dr Sotolongo is patient and listens to his patients.
May 6, 2025
Efficient, thorough, and personal care.
May 5, 2025
Professional, knowledgeable, and efficient.
May 5, 2025
Everyone is helpful. Dr. Sotolongo is wonderful!
May 4, 2025
I like everyone I deal with
May 4, 2025
The people.
May 4, 2025
They are there - they are qualified- they listen to you
May 3, 2025
Appointments are easily scheduled in a timely manner and front desk personnel are both friendly and professional. Dr, Sotolongo is very patient, easily understood, and takes the time to answer any questions.
May 2, 2025
Convenient location. Very clean offices. Every appointment I've had has been on time.
May 1, 2025
Listened to me, close by and friendly