Carlos M Sotolongo, MD
4.9 out of 5
1,378 verified ratings
3 Locations
1,378 Ratings, 750 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Very friendly and prompt. Generous with the time allowed and filled with information.
May 25, 2025
The entire staff is upbeat and incredibly efficient! Dr. Sotolongo listens closely to his patients and seems to be a skilled, innovative and caring physician. I’ve lived in Jacksonville for 30 years and visiting this office has been the most positive medical experience I’ve ever had.
May 24, 2025
Friendly, efficient and caring.
May 24, 2025
They are friendly. Professional and take time to explain things to you.Usuall on time with appointments to
May 24, 2025
no wait, efficient, great doctors, modern equipment and procedures
May 24, 2025
Dr Sotolongo is excellent!
May 23, 2025
Wonderful doctor, and a very professional staff, love the new facility.
May 22, 2025
The reception and triage staff are great and helpful. Dr Sotolongo is an excellent care provider who listens and responds to concerns. an excellent communicator.
May 22, 2025
More convenient than other locations, competent staff, usually friendly, easy to navigate. Actually feels less institutional in some ways. High overall rating.
May 21, 2025
From the front desk to the Nurse to Dr. Sotolongo, I felt great about my recent visit.
May 12, 2025
I like seeing the doctor very close to the time appointed. It's a time-efficient visit, because I completed a pre-visit questionnaire so he would have relevant information about my, my known physical deficiencies and prescriptions applicable, and reason for this appointment being requested. The personnel and doctor treated me as a person, meeting my eyes, speaking directly to me and listening, both to the answers to their questions but also my inquiries. After visit paperwork set forth what had happened and what was scheduled to happen next.
Very satisfactory.
May 12, 2025
Great new office, with efficient, organized and wonderful office staff. I was seen on time and physician was professional and great communicator.
May 12, 2025
Dr. Sotolongo
May 11, 2025
Very professional knowledgeable people
May 11, 2025
It is located conveniently, offers good parking, is located in an attractive building with good amenities, and is staffed with apparently competent, knowledgeable and friendly staff. At this point in time I have no basis for judging the quality of care, but have no reason to believe that it is anything other than it appears to be, consistent with standards of care in the Jacksonville area.
May 11, 2025
Nurse was nice and friendly along with Dr Sotolongo and the lady who checked my was nice also. Pleasant experience and was on time appointment also. Thanks you everyone.
May 10, 2025
Everything was clean. Everyone was super professional fast the sign in and the doctor having to have two test approved before surgery. Everybody worked hard to make it happen and the doctor was very thorough very kind and was point blank right on given us all the information we needed if you don’t go there because you need to a good doctor or doctors you’re missing out
May 6, 2025
Dr Sotolongo is patient and listens to his patients.
May 6, 2025
Efficient, thorough, and personal care.
May 5, 2025
Professional, knowledgeable, and efficient.
May 5, 2025
Everyone is helpful. Dr. Sotolongo is wonderful!
May 4, 2025
I like everyone I deal with
May 4, 2025
The people.
May 4, 2025
They are there - they are qualified- they listen to you
May 3, 2025
Appointments are easily scheduled in a timely manner and front desk personnel are both friendly and professional. Dr, Sotolongo is very patient, easily understood, and takes the time to answer any questions.
May 2, 2025
Convenient location. Very clean offices. Every appointment I've had has been on time.
May 1, 2025
Listened to me, close by and friendly
Apr 27, 2025
Great doctors, PA’s and technicians. Dr Sotolongo is the best! Devon and Kelly, his PA’s should be doctors, they are so good. The new Beaches cardiology office is beautiful, bright and airy.
Apr 27, 2025
Always prompt, professional, friendly
Apr 27, 2025
Expertise - proactive and responsive. Caring.
Apr 26, 2025
New office is great!
Apr 26, 2025
Prompt, but thorough.
Apr 25, 2025
Love the new cardiology facility. Dr. Sotolongo is the best!
Apr 25, 2025
Your doctors and staff are very good at maintaining the appointment schedules.
Apr 25, 2025
I've been treated by Dr. Sotolongo for more than 15 years. Staying with him and Beaches Cardiac demonstrates for that long shows the quality of care I have received.
Apr 25, 2025
Dr Sotolongo provides a very thorough examination with good explanation.
I also get a very thorough after visit summary via the Baptist Portal.
Apr 24, 2025
Great serive
Apr 24, 2025
Convenient clean professional service
Apr 24, 2025
Love the new building. I get in and out without long wait times. Makes one feel relaxed.
Apr 22, 2025
The staff are friendly and wait time is low. Dr. Sotolongo is thorough and listens. I feel well cared for.
Apr 20, 2025
I like everything Beaches hospital. The hospital is a large with easy access, easy parking, exceptionally clean and always a safe place to seek medical care. Volunteers are always friendly and professional, and getting around is easy with signs posted everywhere. Staff, nurses, and doctors are top-notch. In 8 years, I've never had a bad experience there.
Apr 20, 2025
very organized
Apr 19, 2025
everything
Apr 18, 2025
my doctor The new facility
Apr 18, 2025
From check in theough my appt everyone was great. Dr. Sotolongo listened, took time to explain things to me and show tremendous quality of care. It's easy to get rushed and feel you have to hurry through appts but I never felt that way.
Apr 18, 2025
Efficient, convenient, friendly
Apr 17, 2025
Excellent location, ample parking, Dr Sotolongo and his staff are absolutely great.
Apr 17, 2025
Facility is new and clean. Staff is pleasant and professional.
Apr 17, 2025
Dr’s and health care nurses .
Apr 16, 2025
Productive appointment.