Carlos M Sotolongo, MD

4.9 out of 5

1,912 verified ratings

3 Locations


Baptist Heart Specialists Beaches Office

1361 13th Ave. S., Suite 270

Jacksonville Beach, FL 32250

(904) 241-7147 Directions


Baptist Heart Specialists Nocatee Office

400 Colonnade Dr, Suite 230

Ponte Vedra, FL 32081

(904) 271-7540 Directions


1,912 Ratings, 1,056 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 28, 2026
Dr. Sotolongo is absolutely the best!

Mar 28, 2026
Knowledgeable and pleasant staff. Dr. Sotolongo was personable and took time to listen and explain.

Mar 28, 2026
The staff

Mar 20, 2026
People

Mar 19, 2026
EVERYTHING

Mar 19, 2026
Professional, clean and very prompt

Mar 18, 2026
High quality service from a great specialist who takes his time to explain everything and why it matters so you can understand it.

Mar 17, 2026
Professional and caring

Mar 15, 2026
All

Mar 13, 2026
Appointments were on time. Friendly staff.

Mar 13, 2026
Friendly staff

Mar 12, 2026
Dr very through, addresses all my questions. Paid attention

Mar 11, 2026
Top notch medical personnel including doctors, nurses, and staff.

Mar 11, 2026
Everything

Mar 10, 2026
Personal, professional, expert care from Dr. Sotolongo and staff.

Mar 10, 2026
Courteous efficient caring listens

Mar 10, 2026
Easy to sign in and pay before you get there the nurses are fun they make you relax and laugh. They’re just down to earth the doctor is Johnny on the spot. He wants everyone well he wants people to live a good long life and it gives you great information so that you can.

Mar 9, 2026
Professional staff, friendly volunteers, convenient location and adequate parking.

Mar 1, 2026
Efficiency!

Feb 28, 2026
Professional and Helpful!

Feb 27, 2026
Customer service

Feb 27, 2026
I have felt welcomed, reassured and cared for by everyone in the office.

Feb 27, 2026
Highly skilled professional healthcare providers. Personable and engaging staff. Customer service orientation.

Feb 26, 2026
They speak very much where I can understand them

Feb 25, 2026
Saw Dr Sotolongo for the first time and he was great, thorough, professional, asked a lot of questions, and I felt he took a genuine interest in my health!

Feb 21, 2026
Everything

Feb 20, 2026
Everyone in the office was very nice

Feb 20, 2026
Everything was great!!!

Feb 19, 2026
I like the Baptist South network and the doctors as well

Feb 18, 2026
The doctors , PA’s and all other assistants have always treated me very nice and are knowledgeable and answer all my questions.

Feb 18, 2026
Beautifully clean and professional place, and Dr. Sotolongo and staff are friendly and caring.?

Feb 17, 2026
The receptionist was very helpful. The doctor was very professional and knowledgeable. He listened attentively to my concerns. It's a good place for patients. I felt right at home though anxious about my diagnosis.

Feb 14, 2026
Good, caring and friendly doctors and staff

Feb 14, 2026
Good service. Friendly..

Feb 14, 2026
Dr sotolongo took his time. Explaining everything wasn’t rushed. Other office staff were very pleasant and also took there time explaining the TEE procedure.

Feb 13, 2026
Dr Sotolongo wonderful

Feb 13, 2026
Staff

Feb 13, 2026
Great scheduling, thorough medical visit, and follow up. Personnel are great to work with!

Feb 12, 2026
Very professional. Dr. Sotolongo went above and beyond to resolve an administrative matter I was having.

Feb 11, 2026
It is close to my house. The facilities are clean and refreshing.

Feb 11, 2026
Personal knowing medical history and don’t have to explain why you are there everytime

Feb 11, 2026
Professional and complete I hope.

Feb 10, 2026
He's very easy to get along with. I never had a problem with my doctor the team that he has working for him. They our great team players. And I never had a problem with him. He's a good doctor a very good doctor and if there's a problem, I just let him know. I like a good doctor he listens to me and I listens to him. Thank you, doctor Sotolongo. You don't even know

Feb 10, 2026
Good timing and Doctor was very satisfying with answering my questions

Feb 10, 2026
Everything is explained very clearly.

Feb 9, 2026
Dr Sotolongo is excellent.

Feb 9, 2026
on time appointments and caring individuals

Feb 6, 2026
Personal and professional service

Feb 5, 2026
Efficient, on time, friendly Dr. Sotolongo very professional, knowledgeable and pleasant to deal with.

Feb 5, 2026
Dr. Sotolongo is amazing. Makes sure the pt understands the medical plan for them. Very compassionate.