Carlos M Sotolongo, MD
4.9 out of 5
1,895 verified ratings
3 Locations
1,895 Ratings, 1,031 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 21, 2026
Everything
Feb 20, 2026
Everyone in the office was very nice
Feb 20, 2026
Everything was great!!!
Feb 19, 2026
I like the Baptist South network and the doctors as well
Feb 18, 2026
The doctors , PA’s and all other assistants have always treated me very nice and are knowledgeable and answer all my questions.
Feb 18, 2026
Beautifully clean and professional place, and Dr. Sotolongo and staff are friendly and caring.?
Feb 17, 2026
The receptionist was very helpful. The doctor was very professional and knowledgeable. He listened attentively to my concerns. It's a good place for patients. I felt right at home though anxious about my diagnosis.
Feb 14, 2026
Good, caring and friendly doctors and staff
Feb 14, 2026
Good service. Friendly..
Feb 14, 2026
Dr sotolongo took his time. Explaining everything wasn’t rushed. Other office staff were very pleasant and also took there time explaining the TEE procedure.
Feb 13, 2026
Dr Sotolongo wonderful
Feb 13, 2026
Staff
Feb 13, 2026
Great scheduling, thorough medical visit, and follow up. Personnel are great to work with!
Feb 12, 2026
Very professional. Dr. Sotolongo went above and beyond to resolve an administrative matter I was having.
Feb 11, 2026
It is close to my house. The facilities are clean and refreshing.
Feb 11, 2026
Personal knowing medical history and don’t have to explain why you are there everytime
Feb 11, 2026
Professional and complete I hope.
Feb 10, 2026
He's very easy to get along with. I never had a problem with my doctor the team that he has working for him. They our great team players. And I never had a problem with him. He's a good doctor a very good doctor and if there's a problem, I just let him know. I like a good doctor he listens to me and I listens to him. Thank you, doctor Sotolongo.
You don't even know
Feb 10, 2026
Good timing and Doctor was very satisfying with answering my questions
Feb 10, 2026
Everything is explained very clearly.
Feb 9, 2026
Dr Sotolongo is excellent.
Feb 9, 2026
on time appointments and caring individuals
Feb 6, 2026
Personal and professional service
Feb 5, 2026
Efficient, on time, friendly
Dr. Sotolongo very professional, knowledgeable and pleasant to deal with.
Feb 5, 2026
Dr. Sotolongo is amazing. Makes sure the pt understands the medical plan for them. Very compassionate.
Feb 5, 2026
Great facility, staff and Dr Sotolongo is fantastic!
Feb 5, 2026
Very through and professional. Took their time and patient.
Feb 5, 2026
Efficient. Listens to my concerns and reviews test results.
Feb 4, 2026
Efficient and knowledgeable.
Feb 4, 2026
Everyone nice and helpful !
Feb 4, 2026
Thorough from CHECK IN TO MA TO DR TO CHECK OUT.
Feb 4, 2026
Dr. Sotolongo is great . He is very thorough and spends time with his patients and listens to their concerns.
Feb 4, 2026
Friendly, on time and professional
Feb 4, 2026
Everyone was nice I did not wait long and the doctor was recommended
Feb 3, 2026
I like Dr.Sotolongo He is a great Doctor!
Feb 3, 2026
Very good health care from seasoned professionals
Feb 1, 2026
The office is well run, and scheduled appointments are on time.
Dr. Sotolongo is a great professional. He is caring, knowledgeable, and has a good bedside manner.
Feb 1, 2026
Friendly and efficient
Feb 1, 2026
AFTER 25 YEARS OF GOING TO BAPTIST JAX BEACH AND DOWNTOWN, I GO NO WHERE ELSE.
Jan 31, 2026
Efficient and thorough process.
Jan 31, 2026
Appointment was on time. Doctor’s explanation was thorough, complete and not rushed. Answered all questions and proposed a good plan.
Jan 31, 2026
Fast, friendly, efficient.
Responsive..
Feel I'm in good hands.
Jan 30, 2026
Professional doctors and PA’s with good knowledge.
Jan 30, 2026
Dr.Sotolongo was very thorough and knowledgeable. Staff was very helpful and efficient.
Jan 29, 2026
Dr. Sotolongo
Jan 28, 2026
Friendly staff. No waiting.
Jan 27, 2026
Professional courteous
Jan 24, 2026
Very professional
Jan 24, 2026
Efficient, professional, knowledgeable
Jan 24, 2026
Dr. Sotolongo and Kelly are caring and efficient. Their new office is spectacular! Every step - from check-in to check-out - was easy, and staff was friendly and professional.