Carlos M Sotolongo, MD

4.9 out of 5

1,519 verified ratings

3 Locations


Baptist Heart Specialists Beaches Office

1361 13th Ave. S., Suite 270

Jacksonville Beach, FL 32250

(904) 241-7147 Directions


Baptist Heart Specialists Nocatee Office

400 Colonnade Dr, Suite 230

Ponte Vedra, FL 32081

(904) 271-7540 Directions


1,519 Ratings, 849 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Clean and staff are personable

Aug 23, 2025
Almost no wait appreciate seeing me right away.

Aug 23, 2025
Professional staff, knowledgeable doctors thorough in preparation and appointment.

Aug 23, 2025
Although I am familiar with Dr. Sotolongo this was my first time seeing him as a patient. His demeanor is so good calming. He took his time with me as I asked several questions. He was attentive, and showed genuine concern. I am very pleased with my choice for my cardiac care. Thank You Dr. Sotolongo 😊

Aug 22, 2025
Wonderful doctors

Aug 22, 2025
Dr. Sotolongo is the best. And the new facility is spectacular. I had such a smooth and seamless visit the other day.

Aug 21, 2025
Dr. Sotolongo takes time to genuinely listen to questions and provide in depth and easily understood responses.

Aug 21, 2025
Easy to get to, liked my doctor alot

Aug 20, 2025
All the facilities in a central location .

Aug 18, 2025
On time, no wait. Everyone was friendly.

Aug 16, 2025
Dr Sotolongo is concerned and knowledgeable. Thank you.

Aug 16, 2025
Dr Sotolongo is a wonderful Cardiologist. I thought the new Heart Specialty Center at Beaches Hospital was love.

Aug 16, 2025
From receptionist to the Dr. Very friendly. . Dr Sotolongo easy to relate to.

Aug 13, 2025
Great doctors, nurses and staff. Always attentive and helpful.

Aug 10, 2025
Excellent service

Aug 10, 2025
Clean facility, prompt attention and thorough medical evaluation

Aug 9, 2025
Friendly

Aug 8, 2025
I like my Doctor

Aug 8, 2025
They have been very accommodating after the first two weeks.

Aug 7, 2025
Great facility, Staff ( both Dr.'s office and lab, freat doctors!

Aug 7, 2025
Everybody that I dealt with was very pleasant and very professional and my doctor Carlos Sotolongo was very helpful to my questions and very professional very pleasant. I would highly recommend.

Aug 7, 2025
Dr Sotolongo is awesome

Aug 7, 2025
I sincerely appreciate the convenience of seeing my doctor at a close to home, professional location!! Also love the staff who are warm and helpful!!

Aug 7, 2025
No complaints.

Aug 6, 2025
Knowledgeable providers, conveniently located

Aug 6, 2025
They see you quickly, plus they or always nice

Aug 3, 2025
Professional yet Personal Compassion

Aug 3, 2025
Doctors are very well informed they give you the information in English language terms they tell you what’s gonna be fixed what’s gonna be changed and so far we’ve seen wonderful results and if you wanna live a long time, you gotta have a good doctor and Dr. Sotolongo is phenomenal. Dr. [last name] is phenomenal. We have been truly blessed with great doctors and surgeons.

Aug 2, 2025
On time appointments. Professional doctors and helpful staff

Aug 2, 2025
The nurses were fantastic. Very helpful, courteous, and respectful.

Aug 1, 2025
Dr. Carlos Sotolongo is a superb doctor.

Aug 1, 2025
Dr. Carlos Sotolongo is the best cardiologist that exists on this planet. My visit was very informative, and he thoroughly listened to my concerns and answered every one of them.

Aug 1, 2025
Everyone there are very nice. Dr.Sotolongo takes the time to explain what is happening to my heart and any other concerns I may have. He doesn't make me feel stupid. He is wonderful!

Aug 1, 2025
Scheduled times are met

Jul 31, 2025
Very caring and professional

Jul 31, 2025
Thorough and prompt. Willing to listen.

Jul 30, 2025
Dr. Sotolongo (and the nurse that performed the EKG and checked me in were fantastic. The records I had made available for the consult didn't show up for some reason but Dr. Sotolongo didn't rush once he got them. He explained my options very clearly and he laid out a game plan that started right away. At my regular doctor, a major Jax medical operation, they wanted me to try a certain drug for 30 days before they did the next step which I've learned is a very common procedure. He clearly knows his stuff and makes you feel comfortable and confident in the decisions you need to make - not pushing you into another service that may or may not work.

Jul 30, 2025
Professional

Jul 30, 2025
Everyone is so polite and I always leave there feeling like I got the service I needed.

Jul 23, 2025
The staff was amazing from admitting, through the entire procedure until checkout, I was taken fabulous care of.

Jul 19, 2025
Professional, friendly, kind, timely

Jul 19, 2025
Staff including the doctor are very polite, professional, effective and efficient.

Jul 18, 2025
Friendly and efficient

Jul 18, 2025
Fast, friendly, comprehensive treatment and advice.

Jul 18, 2025
All staff are friendly thank you

Jul 18, 2025
Dr Sotolongo very thorough, , location, staff helpful.

Jul 17, 2025
Professionalism, respect and timeliness of services. The facility is very clean, spacious, easy to find. The staff at registration, check out, medical assistant and the physician were very caring and respectful of patient care needs. Overall they provided exceptional care.

Jul 13, 2025
No issues...excellent

Jul 13, 2025
Physician is very knows is speciality. Staff are kind and considerate.

Jul 12, 2025
courteous, competent and friendly.