Carlos M Sotolongo, MD

4.9 out of 5

1,865 verified ratings

3 Locations


Baptist Heart Specialists Beaches Office

1361 13th Ave. S., Suite 270

Jacksonville Beach, FL 32250

(904) 241-7147 Directions


Baptist Heart Specialists Nocatee Office

400 Colonnade Dr, Suite 230

Ponte Vedra, FL 32081

(904) 271-7540 Directions


1,865 Ratings, 984 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 24, 2026
Very professional

Jan 24, 2026
Efficient, professional, knowledgeable

Jan 24, 2026
Dr. Sotolongo and Kelly are caring and efficient. Their new office is spectacular! Every step - from check-in to check-out - was easy, and staff was friendly and professional.

Jan 24, 2026
On time very nice. Dr wa great

Jan 23, 2026
Dr

Jan 23, 2026
GREAT staff from reception to clinical staff....thank you!!

Jan 23, 2026
Efficient staff and Dr Sotolongo seems very competent

Jan 22, 2026
Very informative appointment.

Jan 22, 2026
Timely, knowledgable, communicative, available

Jan 22, 2026
For 11 years I have experienced excellent care from a courteous and professional staff.

Jan 22, 2026
That you listen to patient

Jan 22, 2026
The doctor took his time with me and explained things well.

Jan 22, 2026
everyone was courteous and helpful

Jan 22, 2026
Professional service

Jan 21, 2026
Location, extremely professional staff and physicians, commitment to providing optimal satisfaction of all patients, extremely clean bathrooms and patient examing rooms.

Jan 21, 2026
Prompt courteous care

Jan 18, 2026
People

Jan 17, 2026
I live at the beach so easy to get to

Jan 12, 2026
Check in is fast and convenient. The waiting room and all patient areas are clean, well lighted and have comfortable seating. Dr. Sotolongo communicates clearly and concisely. He answers all my questions and is very polite.

Jan 8, 2026
Professional, thorough and compassionate!!

Jan 8, 2026
Everyone is so friendly and greet you as soon as you check in. The doctor and nurses listen to everything you have to say. And answer you with words you can understand. And the doctor is always looking out for what is best for you.

Jan 7, 2026
Your medical services are timely and thorough. Everyone treats you as though you are their only patient.

Jan 6, 2026
Easy to make appointment. Professional and friendly staff.

Jan 6, 2026
Dr Sotolongo is very caring and always makes you feel like your health is a priority

Dec 27, 2025
Dr. Sotolongo's staff and the entire staff are polite, friendly, timely & very professional

Dec 26, 2025
DR. Sotolongo listens to your concerns and examines your medical history thoroughly. His office is also reasonably responds your request and set up appointment accordingly, Baptist Hear specialist is a good patient choice to have a good heart care.

Dec 25, 2025
Always caring and efficient

Dec 24, 2025
Knowledgeable and compassionate providers. The phone system does need work.

Dec 20, 2025
Dr Sotolongo is great.

Dec 20, 2025
They took the time to listen, ask questions and discuss options

Dec 19, 2025
The kind people

Dec 19, 2025
Did not have to wait to be seen The nurse was very nice and friendly Dr sotolongo was very thorough

Dec 18, 2025
I’m always seen at my appointment time and all the staff is very helpful and friendly.

Dec 18, 2025
Dr. Sotolongo is by far my favorite doctor. He stays on top of my conditions and always covers everything with me Plus answering all of my questions.

Dec 18, 2025
Convenient and informative.

Dec 17, 2025
Physician very knowelagble, front desk at reception very cordial.

Dec 16, 2025
very informative very professional appointment was on time

Dec 13, 2025
They are very well trained and polite to everyone.

Dec 12, 2025
Friendly and efficient

Dec 11, 2025
I m very happy with the Baptist heart unit since 1998 and have learned over the years they are tops and professional

Dec 10, 2025
fast, efficient, friendly, capable competent

Dec 5, 2025
Dr. Sotolongo is very thorough in checking my whole health, not just cardiac. I feel very comfortable in his care.

Dec 2, 2025
great people, give everyone attention as needed always pleasant there is a good spirit among the staff and it is shared with all

Nov 29, 2025
The quality of care and patient interest provided.

Nov 27, 2025
A very enjoyable experience with entire staff.....THEY LISTEN AND ASK QUESTIONS!!

Nov 27, 2025
Organized. On time.

Nov 26, 2025
This was my first visit and I was very satified. Dr Sotolongo knew most of my history. He seemed very knowledgable about all my labs and tests and quickly had a plan for my future testing which encouraged me and confident in a new physican.

Nov 26, 2025
My doctor, Carlos Sotolongo, MD and his assistant.

Nov 26, 2025
Everything from check in to meeting with the dr

Nov 26, 2025
On time with appointments. Friendly staff.