MyMichigan Medical Center Saginaw
800 S. Washington Avenue
Saginaw, MI 48601 Directions
4.8 out of 5
16,769 verified ratings
16,769 Ratings, 10,583 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Medical Center Saginaw for attentive, compassionate, and skilled clinical care. Providers are repeatedly described as good listeners who explain conditions and treatments clearly; several comments highlight excellent surgical outcomes (knee replacement, shoulder surgery, aneurysm stenting) and life-extending cardiac care. Staff are professional and friendly. A few notes mention appointment access challenges and occasional limited online check-in usability. Overall sentiment is strongly positive across specialties.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 14, 2026
Christopher Garces, M.D.
Helpful, answers all questions, is respectful,easy to talk to.
Jun 13, 2026
Always like Dr. Kansas
Jun 12, 2026
Caring doctor. She takes time to ask and answer questions. Highly recommend.
Jun 11, 2026
Dr. Mishkin is knowledgeable, friendly and thoroughly professional. I look forward to our
yearly visits visits. He listens and answers all of my questions.
Jun 11, 2026
Other then when I was taken into surgery... never saw this man. Always the P.A. this man was rude and obnoxious. Spent maybe 4 minutes with me. Didn't even ask me if I had any questions or concerns. Walked in, never met him or seen him. Didn't introduce himself... didn't ask how I was... or if I had any questions. My rating... 0 that's zero. The office and the P.A. are awesome. Him ??? And I have a pin heading up and out of the bone in my shoulder... never even spoke about it. Was in the room with me maybe 4 minutes?
Jun 11, 2026
Dr.Khetarpal is very courteous, caring, and understanding about my heart problems. I would recommend him to anyone that asks me about him.
Jun 10, 2026
Professional, understanding, took time to explain what was going on with my health and answer my questions. A gentle surgeon.
Jun 10, 2026
Dr. Fattal showed me not only concern about my medical problem, but also about my overall well-being.
Jun 6, 2026
Very caring and made me feel at ease.
Jun 6, 2026
Dr. Maganti is very patient focused. He listens to patient concerns and answers all questions and doesn’t make you feel rushed. The staff is great.
Jun 6, 2026
Very caring and understanding.My nurse is very professional.
Jun 5, 2026
Excellent he’s always there to listen and make you feel comfortable. Encourages you to keep moving and stay strong.
Jun 5, 2026
Very kind doctor who takes the time to listen and hep you.
Jun 4, 2026
Very friendly staff and Doctor. Greeted right away and waited a very short time. Dr. Anwar explained everything and was very thorough. I would recommend this office to my family and friends.
Jun 4, 2026
Doctor Brittany Phala is absolutely the best. She took her time with me and answered all my questions in a way that I understood what she was saying.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Dr. Kimbali is very patient, knowledgeable, and has a sense of humor.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
He is a good Dr and cared about my concerns
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Office staff don't know what's going on sometime seem to get a lot of things wrong.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
That she really listens to your needs and concerns and provides advice on how to deal with them I felt she was a real team player working with me the patient to best address the issues I have
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Recommend
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
He told me what wrong and gave me advice what to do.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
I like her a lot. She always listens and takes time. Doesn't rush
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Highly recommended your office to everyone I talk to about my surgery
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
All good ,,, she cares !!
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Very good
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
He is a wonderful dr and he really cares and takes the time to listen! His staff was amazing as well.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Very caring very thorough
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Alexis will be sorely missed ,staff at office has been wonderful for a longtime
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent and interested in your health and well being.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
He is a excellent doctor definitely knows what he’s talking about would highly recommend
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Fantastic Doctor and staff. I'm so fortunate that Dr. Kassis is my Doctor. He explains things very well, makes you feel comfortable and heard!
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
I would recommend.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Best doctor and staff period!!!
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Very caring and easy to talk to.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Good
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Great experience. Loved the staff and doctor. Although I was very uncomfortable having my private doctor’s visit recorded on the doctor’s phone. I’m less likely to open up about issues. I also have concerns over who has access to that phone and concerns it could be hacked by someone.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Great service
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
That if you want to wait for nearly 3 hours to see the doctor in office it might be worth it
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Be ready to sit and wait for hours. Before even being seen
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
My appointment was at 10:30 - sure went to exam room at 10:30. By noon I went to reception desk to see how much longer I was to wait. It was very cold in the office. No one came in the room between 10:30 and time went out to reception area. Was asked if I was all done which I answered not even seen. The receptionist then went to search cause. Dr said sorry about delay but that is not true when came in over 1 1/2 hours late and spent less than 5 minutes with me. If spent that long with others should have been caught up on time seeing patients. Very disrespectful- my time matters !
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
If they need a doctor I will recommend Dr. Victoria and the Birch Run office
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
First time meeting, he was very nice and polite. Also most respectful when speaking to us.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Dr. Always listens to what I have to talk about. Very good at trying to get down to what the problem is
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Great
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Dr. B Phala is very good physician. Stays on top of my medical issues.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Great and warm and helpful doc
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and concern
Jun 2, 2026
What would you tell family and friends about your experience with this provider?
He takes time with you; he listens, checks you; explains; talks about medication. I would recommend him.
Jun 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Garces is very empathetic and spends all the time needed to answer your questions.