Brittany Phala, M.D.

Family Medicine

4040 N. Euclid Road

Bay City, MI 48706 Directions

(989) 671-9153

4.7 out of 5

324 verified ratings

1 Location


324 Ratings, 235 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 19, 2025
She listens to you. You don’t feel rushed out of the office like many other Drs. She is kind, young, intelligent and I would highly recommend her.

Jun 11, 2025
Dr. Brittany Phala is an excellent doctor. And I wouldn’t change my doctor for anything.

Jun 11, 2025
What would you tell family and friends about your experience with this provider?
Great dr but staff doesn’t communicate well

Jun 10, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend her.

Jun 10, 2025
Dr. Phala provides excellent care. She listens, and it's obviously she wants to provide the best care. I highly recommend her.

Jun 9, 2025
What would you tell family and friends about your experience with this provider?
I’m very happy with Dr. Phala and am certain that they would have the same experience.

Jun 5, 2025
What would you tell family and friends about your experience with this provider?
Good doctor..well informed...listens and addresses your concerns...great bed side manor..

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
I refer her often

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
I feel like family. That says it all

May 29, 2025
What would you tell family and friends about your experience with this provider?
I recommend my whole family to her

May 29, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is one of the best doctors that I have been to, she is kind, caring, and knowledgeable I would recommend her for all your medical needs.

May 29, 2025
What would you tell family and friends about your experience with this provider?
I always refer people to Doc. She is amazing

May 26, 2025
What would you tell family and friends about your experience with this provider?
She is a great doctor.

May 24, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany is a great doctor and cares enough to listen, she is patient, kind and considerate. I am blessed to have her expertise and compassionate care. I am thankful that she remembers me and relates personally each time I’m there, and I get the correct diagnosis also. The office team is also fast and courteous. Always easy to get the insurance coverage and prescriptions

May 24, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala us Awesome and I have recommended her to many friends/colleagues.

May 23, 2025
What would you tell family and friends about your experience with this provider?
It is not easy to get an appointment if you are ill. They’ll tell you their first appointment is months out. The point of having a primary doctor is to have consistency in medical treatment versus going to urgent care for a sinus infection.

May 22, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is the best Physician! If you want a good Doctor I highly recommend her!

May 22, 2025
What would you tell family and friends about your experience with this provider?
Brittany Phala is the best Doctor that I have ever had in my entire lifetime.

May 22, 2025
What would you tell family and friends about your experience with this provider?
On time plenty of time to talk

May 21, 2025
Dr. Brittany is a great doctor for me. She is thorough, friendly, knowledable and explains things well. She doesn't rush through appointments. I really appreciate all of that and having a doctor I trust.

May 21, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany is very thorough. Knows my history before entering the room. Is very friendly & explains everything to my satisfaction. Does not rush.

May 19, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is a very caring and thorough physician. When she meets with me, she is prepared. She reads notes from other doctors that are in my file ahead of time so she knows my entire recent health history. She is empathetic and offers good ideas to improve my health. I would recommend her highly

May 17, 2025
What would you tell family and friends about your experience with this provider?
Great service,,,,,,kind,nice and polite staff

May 16, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is a wonderful doctor who always takes her time and listens to my concerns. Office is always courteous and very helpful.

May 16, 2025
What would you tell family and friends about your experience with this provider?
Excellent

May 16, 2025
What would you tell family and friends about your experience with this provider?
Provider and office staff very professional. Attentive to Healthcare needs.

May 15, 2025
What would you tell family and friends about your experience with this provider?
She listens to my concerns and proceeds accordingly

May 14, 2025
The Best!!!

May 14, 2025
What would you tell family and friends about your experience with this provider?
Dr. B. Phala is prepared for my appointments. She keeps careful track of my records, lending continuity to care. The Doctor follows through on detail.

May 13, 2025
What would you tell family and friends about your experience with this provider?
I recommended Dr Phala to my wife. She is attentive and does not rush through the appointment.

May 13, 2025
What would you tell family and friends about your experience with this provider?
I highly recommended Dr. Brittney. She really listens & tries to help. If you are a new patient you will have to wait awhile to be seen. Her appointments are booked out quite a ways.

May 11, 2025
What would you tell family and friends about your experience with this provider?
She is very thorough, pleasant to talk to and listens well and is sweet!!

May 8, 2025
What would you tell family and friends about your experience with this provider?
Extremely personable, listens well, explains things in detail. Takes the time and doesn't rush through your appointment.

May 7, 2025
What would you tell family and friends about your experience with this provider?
I have never felt rushed and can talk openly with Dr. Phala without feeling harsh judgment; rightfully she always encourages good health habits and works to help with healthy goals. I am very grateful.

May 7, 2025
What would you tell family and friends about your experience with this provider?
Brittany’s a great listener and takes time to address any concerns.

May 6, 2025
What would you tell family and friends about your experience with this provider?
Very caring, listening and answering all questions thoroughly. 😊

May 6, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable and caring.

May 6, 2025
Great

May 5, 2025
What would you tell family and friends about your experience with this provider?
Personable/capable.

May 5, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended

May 2, 2025
What would you tell family and friends about your experience with this provider?
Great experience sweet dr

May 2, 2025
What would you tell family and friends about your experience with this provider?
Make me feel that I am heard

May 2, 2025
What would you tell family and friends about your experience with this provider?
She listens to you. She never rushes you.

May 1, 2025
What would you tell family and friends about your experience with this provider?
Love Dr. Brittney

May 1, 2025
What would you tell family and friends about your experience with this provider?
I love Dr phala but her front desk girls are rude and need to be retrained or replaced. I've worked with Dr offices for over 30 years and have never seen such incompetence. I did explain to Dr what had happened so hopefully they can improve their check in process.

Apr 26, 2025
What would you tell family and friends about your experience with this provider?
I am happy with the services and care I have received.

Apr 24, 2025
What would you tell family and friends about your experience with this provider?
She always takes the time to listen to me and is helpful.

Apr 24, 2025
What would you tell family and friends about your experience with this provider?
I would say that Dr Brittany Phala is an excellent doctor and you will receive wonderful care.

Apr 24, 2025
What would you tell family and friends about your experience with this provider?
I am very pleased to have found Dr Brittany Phala as my primary doctor.

Apr 23, 2025
What would you tell family and friends about your experience with this provider?
Would recommend her to everyone! Not only her but her staff too are amazing.