Brittany Phala, M.D.
Family Medicine
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.8 out of 5
419 verified ratings
1 Location
419 Ratings, 298 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 30, 2025
What would you tell family and friends about your experience with this provider?
Excellent Dr., very thoughtful. Never a bad experience. So happy to have such a caring Dr.
Jul 30, 2025
What would you tell family and friends about your experience with this provider?
She's a good doctor. She listens and discusses options for treatment.
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
She is young- so no retirement in the near future- She is extremely knowledgeable, kind and caring. An excellent Dr. My only complaint is the time frame of making a visit and having a visit is longer .
Jul 27, 2025
What would you tell family and friends about your experience with this provider?
Going through different computer systems, downtimes, & merging with another hospital network has given us a few challenges keeping up quickly with/medical history. But overall very pleased with the care from Dr Phala & her staff. I’m glad to be able to see an actual doctor AND the same Dr year after year. Means a lot!!!
Jul 26, 2025
What would you tell family and friends about your experience with this provider?
She actually listens. This is a big thing to me
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is a very good doctor
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Very professional, always listening to my needs and coming to solutions together to improve my overall health.
Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany Phala is an excellent physician! She always listens, has a caring heart & treats me with respect & also helps with my health goals.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala truly cares about my health and wellbeing. She listens to my concerns and always explains my plan of care that we both agree with. She doesn't make me feel like "just another patient" like so many MyMichigan PCP's do. I suffer with major depressive disorder and insomnia and she focuses on those ongoing issues every visit and addresses issues as needed. I feel very fortunate to have Dr. B as my doctor knowing I will receive the best care, treatment, and support.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Great thourough doctor
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is fantastic . She really cares and is an excellent Physician. She is easy to communicate with in every aspect of life. She is a great person to have in your life.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Appreciate the service I get from this medical team. I feel very confident with the information I get from my provider.
Jul 23, 2025
What would you tell family and friends about your experience with this provider?
She is quick to respond to my need for an appointment or concerns. She also listens to my concerns and addresses them. She never brushes me off and looks into everything if there is an issue. I feel heard and respected.
Jul 21, 2025
She LISTENS and genuinely cares about her patients!!
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany is a very good family doctor alongside her husband also. They listen to you and answer as much as they can and if they can't, then they research it and try to get an answer for you.
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
I couldn’t ask for a better Doctor, she always takes time to listen and I think she truly cares about my wellbeing. I recommend her to everyone.
Jul 21, 2025
What would you tell family and friends about your experience with this provider?
Always there for you and what you need
Jul 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
I love Doctor Brittany! 😊
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
Hands down the best and most understanding doctor I have ever dealt with. She listens to you and provides exceptional care
Jul 18, 2025
What would you tell family and friends about your experience with this provider?
If they needed a doctor, Brittany Phala is great.She never does un nessary test or medication.I am so comfortable talking with her about anything.I highly recommend her and the staff are great to.
Jul 17, 2025
Very friendly and attentive to my questions! Dr Phala reviewed lab results and got back right away!
Jul 17, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala was great and got back quickly!
Jul 17, 2025
What would you tell family and friends about your experience with this provider?
They are all great respectful and knowledgeable
Jul 15, 2025
The very best, with all my gratitude.
Jul 15, 2025
What would you tell family and friends about your experience with this provider?
Dr. B. Phala has accepted my view of modern medicine, that physician's can do better than provide"one size fits all" help. I explained that it had been my misfortune to be subjected to personnel who prescribed the same meds to all patients , whether the drugs or procedures worked for the individual or not. They would not extend themselves to think of alternatives, even when it was obvious the patient was allergic. This holistic attitude makes Dr. Phala a superior physician, worthy of praise and professional recognition.
Jul 14, 2025
She is very easy to talk to
Jul 14, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is an excellent PCP, who asks questions, listens to my concerns, and always works to resolve any issues that I may have. I choose to drive 20+ miles one-way for my visits, rather than see a local doctor, because I have such confidence in her as my doctor.
Jul 12, 2025
Dr Phala is very caring and always treats me with respect and gets the immediate attention I need for all of my medical needs. I would highly recommend her to anyone!
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend Dr Phala. She is very attentive, respectful and makes me feel very comfortable talking to her about any of my medical needs and just about my all around life. The staff is also so friendly. I always enjoy my visits there.
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
I love Dr Brittany she's a very caring Health provider with an excellent staff. I would recommend her to my family and friends if they live closer
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Both Mr and Mrs Dr. Phala are very concerning and helpful with my entire family. They treat everyone as a individual and with respect and understanding. They both feel like part of our family.
Jul 3, 2025
What would you tell family and friends about your experience with this provider?
Excellent, I’ve told many friends I would recommend Dr. Phala
Jun 30, 2025
What would you tell family and friends about your experience with this provider?
I have recommended her to other family members.
Jun 28, 2025
What would you tell family and friends about your experience with this provider?
Dr is kind and she really listens to me. I changed insurance companies so I could continue to see her. She makes me feel comfortable. I trust her completely!
Jun 28, 2025
What would you tell family and friends about your experience with this provider?
Knowledgeable and empathetic.
Jun 28, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala makes me feel like someone cares about me and what I am going through. She’s done more for me in the past year than all doctors before her. She’s patient and doesn’t make me feel rushed.
Jun 27, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is very thorough. She listens and offers medical advise. Keeps me on track with lab work and treatment plan. I would recommend Dr Phala.
Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is a wonderful, caring and knowledgeable Dr. I feel so lucky to have finally found a Dr that's always wanting to help me or point me in the right direction.
Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Both Dr. Brittany and Sefako are amazing. Our entire family uses them and love their passion and care
Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Britney is an awesome doctor. I've never had a doctor follow through and go through everything that I needed to know she is a very very good doctor and I couldn't ask for a better doctor
Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Would refer my whole family
Jun 24, 2025
What would you tell family and friends about your experience with this provider?
Doctors and office staff are very friendly, respectful and knowledgeable
Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Very good with special need individuals
Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Wonderful provider! She always listens to any issues that I may be having and gives me insight in ways to handle/care for the issues.
Jun 22, 2025
What would you tell family and friends about your experience with this provider?
She is a great dr always takes time to listen. Don't rush you. Just love going to her. But make sure your insurance is ok there. Just found out in June that the insurance i got in November is no longer being taken anywhere in my area. Very frustrating . Didn't know till June.
Jun 21, 2025
What would you tell family and friends about your experience with this provider?
Wonderful provider. I look forward to working with Dr Brittany in the future. Hoping she will be my primary doctor for life. Dr. Brittany is a very caring, trustworthy and knowledgeable provider.
Jun 21, 2025
What would you tell family and friends about your experience with this provider?
Very professional, personable, and efficient!
Jun 20, 2025
What would you tell family and friends about your experience with this provider?
Brittney is a great doc like her a lot she does care about her patients on the other hand I am not happy with the staff and that is what I would tell people
Jun 20, 2025
What would you tell family and friends about your experience with this provider?
Excellent Doctor and Staff. Very kind and caring.