Brittany Phala, M.D.
Family Medicine
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.8 out of 5
566 verified ratings
1 Location
566 Ratings, 390 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. B Phala is an excellent physician who truly cares about her patients. She gives me her undivided attention and at the end of every appointment makes sure there are no more health questions I may have. When I have labs or specific testing done, she is very prompt letting me know the results and has a plan of care lined up for me if needed. I’m relieved my mom left her last “doctor” and is now under Dr. B Phala’s care because I know my mom will receive the best care possible.
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Dr Phala is a very caring Dr with a heart of gold.She really cares and it shows.
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Dr B. Phala is one of the best doctors that I have had. She is respectful, courteous, highly knowledgeable, and professional. My appointments are never rushed and she will take as much time with you as it takes to go over your concerns.
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
I recommend her to my friends She is very through and shows she really cares about her patients.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is amazing. She always takes the time needed to help with any questions I have. I have sent her questions on MyChart and she has always answered in a timely manner. I highly recommend Dr. Phala for her kindness, compassion, knowledge, and care.
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
Dr Brittany is a very friendly, caring doctor. She listens closely when u have questions or concerns and explains everything well, so u can understand it. I would definately recommend her. She doesn’t try to rush out fast on you either. She is a great doctor for elderly patients and younger children. She is kind and you feel comfortable with her.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Confident that I am going to get the best medical care from Brittany Phala
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Her staff young ladies are very through and very pleasant. Dr Phala is always kind patient and through. No one really wants to go to the doctors but she takes the anxiety out of it. Dr Phala will always be my physician and I hope she never leaves Bay City!
Jan 18, 2026
What would you tell family and friends about your experience with this provider?
Recommended to friends and Family
Jan 18, 2026
What would you tell family and friends about your experience with this provider?
Extremely professional, knowledgeable and attentive to all my concerns. I have referred them to my family and friends happily.
Jan 18, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is excellent. She spends as much time as needed when you have an appointment . Her office staff does not go out of their way to make sure you get in as soon as possible. I had to wait a month and a half for an appointment, and they would only give me a virtual appt. When I was in the office a week before my appointment the receptionist told someone on the phone they had two openings that day. My friend said she got in within a week.
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
She is very kind and listens to you and is genuinely caring and puts your health needs first. I think she does the very best to keeping you healthy
Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Doesn’t seem like she’s in a hurry. Always takes time to listen and answer questions.
Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Always first class care. Very good at listening too. Not stiff. Very friendly but to the point. I always recommend Brittaney to friends. In fact there are some that see her too👌🏼
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Great doctor and practice!
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
I would 100% recommend Dr Phala (and have) to anyone in need of her expertise.
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is kind, empathetic, knowledgeable, and patient. Highest regard for her
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
I am confident that I receive the best medical care under Dr. Brittany Phala.
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
They are very good and helpful
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
That there great, very helpful, and professional
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
Extremely happy with Dr. Brittney and very excited about the latest improvements with having a PA in the office and being able to get an appointment immediately compared to in the past having to opt for going tourgent care.
Dec 27, 2025
What would you tell family and friends about your experience with this provider?
if you wont the best care you should get Dr Brittany Phala for your health care needs
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
She is very professional, friendly, good listener. You will be wanted over in this office like at your own home.
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
Very caring doctor.
Dec 23, 2025
What would you tell family and friends about your experience with this provider?
Pleasant caring doctor easy to talk to. Inspires confidence. Knowledgeable.
Dec 20, 2025
What would you tell family and friends about your experience with this provider?
The staff and Dr Brittany Phala are friendly and professional. They listen carefully to my concerns, are very knowledgeable and take care of my needs.
Dec 20, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is a great doctor. I'm [AGE] and had many doctors throughout my life and I'm thankful to have her as my doctor.
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany is very personable and professional. She always listens, I never feel rushed, and she always answers all of my questions. During this particular visit, the nurse who helped me was very friendly and kind. In addition, the person who checked me out was very helpful. I always feel important when I go to Dr. Brittany’s office.
Dec 18, 2025
What would you tell family and friends about your experience with this provider?
Excellent Doctor who cares about me and my medical needs.
Dec 18, 2025
What would you tell family and friends about your experience with this provider?
She is the best, knowledgeable and patient.
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany is the best physician I have ever seen. She is very kind and caring. We talk and laugh and smile and she makes me feel better just talking to her. She addresses all my needs and seems to know me very well. She’s the best.
Dec 13, 2025
What would you tell family and friends about your experience with this provider?
I tell them I have a Great Doctor, Too Bad the waiting list is very long. Dr BRITTANY PHALA is a wonderful doctor. I very much love the care I receive there.
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
She is the most caring and efficient doctor I have ever had. She always makes me feel like I’m very important
Dec 11, 2025
What would you tell family and friends about your experience with this provider?
She is my primary Dr. I’m happy with her and so glad I found her almost 4 years ago. Dr Brittany listens to me and that’s important to me..I’m very blessed to have her.
Dec 11, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend this medical office! Very satisfied with office staff and medical personnel
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
smart, thoughtful and well spoken
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
Always cares 100% about my well-being. Very attentive.
Dec 5, 2025
Doctor Brittaney Phala is very easy to talk to and she does not rush me in anyway. She takes her time and answers all my questions. I am very comfortable with her and have suggested my friends see her.
Dec 5, 2025
What would you tell family and friends about your experience with this provider?
I really love Doctor Brittaney Phala because she listens and takes time to talk to me. Her staff are very competent and easy to work with..
Dec 4, 2025
What would you tell family and friends about your experience with this provider?
My experience with this DR has always been very good.
Dec 3, 2025
What would you tell family and friends about your experience with this provider?
She makes going to the doctors office painless and friendly
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Thay need to have her as their doctor
Nov 24, 2025
Dr Phala is the best! She truly listens to me and cares about my health. She will keep working to find answers about my issues. She never makes me feel rushed. I would recommend her to anyone.
Nov 24, 2025
What would you tell family and friends about your experience with this provider?
Always very kind and patient. Never rushed. Very satisfied
Nov 24, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is absolutely amazing. She always listens to what I have to say and answers all of my questions. She takes my opinions into consideration. She has done more for me than any other doctor I have had. I appreciate her so very much.
Nov 19, 2025
What would you tell family and friends about your experience with this provider?
Yes, I always recommend Dr. Phala when speaking with my friends. She is very personable and friendly.
Nov 19, 2025
What would you tell family and friends about your experience with this provider?
I really love my Doctor. She is kind, supportive and you can really tell that she cares. I've recommended her to many people and only have positive things to say about Dr. Phala.
Nov 18, 2025
What would you tell family and friends about your experience with this provider?
They should go there because they are nice and kind and always listen to what you have to say.
Nov 17, 2025
What would you tell family and friends about your experience with this provider?
The provider is amazing, office staff is not always helpful when you have questions or need a referral. A response of “just call the number on your insurance card” isn’t great when you’re looking for a specialist in the area. Thankfully, I have a lot of connections in the medical field and have gotten my own answers.
Nov 15, 2025
What would you tell family and friends about your experience with this provider?
I'm a new patient and was very impressed with my treatment by staff and Dr B. Dr B asked questions and was very through with my first visit. So happy that she is my new physician. [NAME]