Brittany Phala, M.D.
Family Medicine
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.7 out of 5
189 verified ratings
1 Location
189 Ratings, 135 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 22, 2025
She is very friendly and caring.
Mar 21, 2025
Friendly, thorough and takes the time to get through all your issues. Personal follow up on any testing that needed discussion.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Exceptional patient-centered care, Dr. Phala is always focused on my health and provides the best options for treatment and care. She is kind, professional and takes time to listen and support my personal healthcare needs. Highly recommend Dr Phala.
Mar 12, 2025
I owe Brittany Phala a great deal. She solved a health problem that dogged me for years.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Just love her. Already have 2 others going to her office.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
I have recommended Dr. Brittany Phala to everyone I know is looking for a physician. She's the tops!
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
good wxperience
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
she is very friendly and listens to you. she is an excellent doctor and i would recommend her to any one
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Great Dr that cares for our well being.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Really like Brittney, she listens to you and doesn’t make you feel rushed
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
That I like her as a physician
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this office to my friends.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
She is young- so I know she won’t be retiring anytime soon. She is a great listener.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Very professional and attentive. She cares about you n listens to you. Takes the time necessary. Never rushed. Seems to cover all questions and answers all your inquierys
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Absolutely the best PCP ever
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I love my Doctor…. I never feel rushed. She spends the time needed. We discuss, she is an awesome Doctor.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Very satisfying and know she cares how I’m doing
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
She always make sure I have what I need
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is great. Kind, courteous, listens. Passionate about caring for her patients.
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Dr. B. Phala is Great, but staff is sometimes confused on test results and scheduling an appointment if you need to be seen. And scheduling appointments for testing and with Specialist outside of this office.
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is AMAZING! I'm so happy I found a doctor that finally listens to me and truly cares about my wellbeing. I finally was able to be put on medication to help with my anxiety and mental health struggles and so far am feeling great. I'm confident in Dr. Phala & that she will always help me find the best solution! One thing I would say about the office in general, is that they need more staff (specifically at the front dest). The receptionists at the desk are very nice and helpful, however it seems they are given a lot of work to do while also trying to check patients in. I think another person or two added to their team would greatly benefit the office as a whole and move things along more efficently.
Mar 5, 2025
Caring and knowledgeable doctor! Answers all my questions and never considers my concerns mundane. Office staff is friendly, efficient and professional. Always helpful and have great follow up.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Dr B phaila is great . But if you call no one calls back . Been having ear trouble for almost a month. Called to see about getting different antibiotics still 3 days later and no call . I have called everyday for last 3 days.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Love my doctor. I will not go to any other doctor then her..she is very kind and she listen to you about your care..
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Office staff is friendly, efficient and professional. Never have had to call on tests they were going to schedule for me. I have full confidence and n the doctors and their ability to diagnose and treat what they can and refer me where I need to go for further testing and treatment. Always refer this office to friends and family.
Mar 3, 2025
What would you tell family and friends about your experience with this provider?
Called for a sick visit appt and secretary wasn’t able to give me one cuz they just got a “new computer system” was told to go to urgent care. So I did. Kinda irritating that I should have been able to see dr.
Mar 2, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is very caring
Mar 1, 2025
What would you tell family and friends about your experience with this provider?
I like her abilities. She handles both my husband and my Healthcare wellness. We are satisfied.
Feb 28, 2025
What would you tell family and friends about your experience with this provider?
She is an exceptional doctor who truly cares and listens to you. She’s always ready to help in any way she can. Appreciate her immensely ♥️♥️♥️
Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Very thorough and caring for me!!
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
She is very personable, listens and is always helpful with her suggestions. She talks to me about preventative steps and makes me feel very comfortable. Her office staff is wonderful. I am very happy with her as my doctor.
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is very caring, knowledgeable, and will give you as much time needed. She truly respects you as a person, and doesn't treat you like a number. So glad I found her when I did 😊
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
Hands down best family physician we have had, she actually listens to us.
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
Always good
Feb 25, 2025
Always good
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Brittany is very good doctor and I would recommend her.
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany always takes her time and listens to your thoughts and concerns and if you have questions she is ready with a suitable answer. Highly recommended
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
I love Dr. Brittney! She is always thorough, empathetic, personable, knowledgeable and caring. I trust her opinion and am very comfortable with her. The only downside is that it's very hard to get an appointment with her. Especially in a timely manner.
Feb 24, 2025
Dr. Phala is professional and friendly... Great bedside manner ..and shows concern for the things you are concerned about. I have already, and will continue to recommend her to anyone needing a physician.
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
Awesome Doctor, personable
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
I have recommended this provider to others looking for a doctor. I said she is friendly and thorough
Feb 23, 2025
What would you tell family and friends about your experience with this provider?
Love my care team. Would recommend to everyone.
Feb 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala listens to you and she genuinely seems to care about you. She takes the time to make sure that you are doing well and listens to your needs.
Feb 21, 2025
A listening, loving,caring doctor.
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala takes time with her patients and always listens carefully. I have every confidence in her medical advice and expertise. I highly recommend her.
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
She listens to me & explains things to me.
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
They need to switch here if they take on new patients
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend Dr.Phala . my family also go there and we just love her. Dr Brittany Phala 💙
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Awesome!
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Very kind staff.