Brittany Phala, M.D.
Family Medicine
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.7 out of 5
229 verified ratings
1 Location
229 Ratings, 161 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable and explains everything to you and doesn't rush...
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
I finally found a MidMichigan doctor who listens and cares about my medical needs and concerns. Dr. Phala doesn't only listen, she takes my thoughts and suggestions into consideration. I feel as though she wants to work together and in doing so, gives me the best care I have received at Mid in a very long time. I feel as though Dr. Phala and I have built a strong doctor patient relationship. For me, that is very important when I'm trusting someone who's caring for my mental and overall health.
Apr 8, 2025
What would you tell family and friends about your experience with this provider?
Physician is great but getting in to see her is a problem.
Apr 7, 2025
Very personable, caring, knowledgeable..
Would recommend her ..
Apr 2, 2025
What would you tell family and friends about your experience with this provider?
I with the front staff was as good as the back staff. There have been times that referrals were not sent, follow ups not made. Right now my foot is broken I need an ultrasound for a possible ruptured tendon in my ankle. It's been two days after a promise if finding a place that could do it. I would love to know if it's ruptured.
Apr 2, 2025
What would you tell family and friends about your experience with this provider?
Awesome place they don’t take new patients though
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
She's great always answering your questions
Mar 31, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala always listens and is able to explore treatments and solutions. She takes everything into account when she is doing that. The office staff rarely returns phone calls and is consistently rude or sounds annoyed every time I call. It’s been difficult to schedule appointments in a timely manner.
Mar 30, 2025
What would you tell family and friends about your experience with this provider?
Very good listening skills. Never makes you feel rushed.
Mar 29, 2025
What would you tell family and friends about your experience with this provider?
She is a great dr , very caring , she knows what she's doing, in every way
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Provider is amazing. She truly listens to her patients great care I received
Mar 28, 2025
What would you tell family and friends about your experience with this provider?
Please do call their office.
Mar 26, 2025
What would you tell family and friends about your experience with this provider?
Helped me stay off of diabetic medicine
Mar 22, 2025
She is very friendly and caring.
Mar 22, 2025
What would you tell family and friends about your experience with this provider?
Dr.Phala is very caring and professional doctor. She is listening carefully and trying to help. She's very friendly.
Mar 21, 2025
Friendly, thorough and takes the time to get through all your issues. Personal follow up on any testing that needed discussion.
Mar 21, 2025
What would you tell family and friends about your experience with this provider?
Amazing Dr! Always listens to you and always takes her time with you ! Feels like I’m chatting with a friend who truly cares about what I have to say!
Mar 21, 2025
What would you tell family and friends about your experience with this provider?
She’s friendly, thorough and takes the time in your visit.
Mar 20, 2025
What would you tell family and friends about your experience with this provider?
I like the doctor and the staff but I think they’re understaffed. This week when I called the office I was put on hold and waited for 25 minutes and no one ever got back to me.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Exceptional patient-centered care, Dr. Phala is always focused on my health and provides the best options for treatment and care. She is kind, professional and takes time to listen and support my personal healthcare needs. Highly recommend Dr Phala.
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
Love Dr Brittany Phala.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
She’s caring. When ur in there she always makes u feel like ur the only patient there! Spends all the time u need to get answers and discuss health and personal issues
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
She & her staff are friendly, helpful and timely.
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Very understanding, she is for the patient
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Overall a great experience. Just wish the front desk was more organized and then I wouldn't be on hold for long periods of time.
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
She’s very friendly and she listened to you about what you’re there for and any other problems you have
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
She spent time with me, she just listened to me. I appreciate that.
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
Friendly
Mar 12, 2025
I owe Brittany Phala a great deal. She solved a health problem that dogged me for years.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Just love her. Already have 2 others going to her office.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
I have recommended Dr. Brittany Phala to everyone I know is looking for a physician. She's the tops!
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
good wxperience
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
she is very friendly and listens to you. she is an excellent doctor and i would recommend her to any one
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Great Dr that cares for our well being.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Really like Brittney, she listens to you and doesn’t make you feel rushed
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
That I like her as a physician
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this office to my friends.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
She is young- so I know she won’t be retiring anytime soon. She is a great listener.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Very professional and attentive. She cares about you n listens to you. Takes the time necessary. Never rushed. Seems to cover all questions and answers all your inquierys
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Absolutely the best PCP ever
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I love my Doctor…. I never feel rushed. She spends the time needed. We discuss, she is an awesome Doctor.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Very satisfying and know she cares how I’m doing
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
She always make sure I have what I need
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is great. Kind, courteous, listens. Passionate about caring for her patients.
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Dr. B. Phala is Great, but staff is sometimes confused on test results and scheduling an appointment if you need to be seen. And scheduling appointments for testing and with Specialist outside of this office.
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is AMAZING! I'm so happy I found a doctor that finally listens to me and truly cares about my wellbeing. I finally was able to be put on medication to help with my anxiety and mental health struggles and so far am feeling great. I'm confident in Dr. Phala & that she will always help me find the best solution! One thing I would say about the office in general, is that they need more staff (specifically at the front dest). The receptionists at the desk are very nice and helpful, however it seems they are given a lot of work to do while also trying to check patients in. I think another person or two added to their team would greatly benefit the office as a whole and move things along more efficently.
Mar 5, 2025
Caring and knowledgeable doctor! Answers all my questions and never considers my concerns mundane. Office staff is friendly, efficient and professional. Always helpful and have great follow up.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Dr B phaila is great . But if you call no one calls back . Been having ear trouble for almost a month. Called to see about getting different antibiotics still 3 days later and no call . I have called everyday for last 3 days.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Love my doctor. I will not go to any other doctor then her..she is very kind and she listen to you about your care..