Brittany Phala, M.D.
Family Medicine
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.7 out of 5
287 verified ratings
1 Location
287 Ratings, 209 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 21, 2025
Dr. Brittany is a great doctor for me. She is thorough, friendly, knowledable and explains things well. She doesn't rush through appointments. I really appreciate all of that and having a doctor I trust.
May 14, 2025
The Best!!!
May 14, 2025
What would you tell family and friends about your experience with this provider?
Dr. B. Phala is prepared for my appointments. She keeps careful track of my records, lending continuity to care. The Doctor follows through on detail.
May 13, 2025
What would you tell family and friends about your experience with this provider?
I recommended Dr Phala to my wife. She is attentive and does not rush through the appointment.
May 13, 2025
What would you tell family and friends about your experience with this provider?
I highly recommended Dr. Brittney. She really listens & tries to help. If you are a new patient you will have to wait awhile to be seen. Her appointments are booked out quite a ways.
May 11, 2025
What would you tell family and friends about your experience with this provider?
She is very thorough, pleasant to talk to and listens well and is sweet!!
May 8, 2025
What would you tell family and friends about your experience with this provider?
Extremely personable, listens well, explains things in detail. Takes the time and doesn't rush through your appointment.
May 7, 2025
What would you tell family and friends about your experience with this provider?
I have never felt rushed and can talk openly with Dr. Phala without feeling harsh judgment; rightfully she always encourages good health habits and works to help with healthy goals. I am very grateful.
May 7, 2025
What would you tell family and friends about your experience with this provider?
Brittany’s a great listener and takes time to address any concerns.
May 6, 2025
What would you tell family and friends about your experience with this provider?
Very caring, listening and answering all questions thoroughly. 😊
May 6, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable and caring.
May 6, 2025
Great
May 5, 2025
What would you tell family and friends about your experience with this provider?
Personable/capable.
May 5, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended
May 2, 2025
What would you tell family and friends about your experience with this provider?
Great experience sweet dr
May 2, 2025
What would you tell family and friends about your experience with this provider?
Make me feel that I am heard
May 2, 2025
What would you tell family and friends about your experience with this provider?
She listens to you. She never rushes you.
May 1, 2025
What would you tell family and friends about your experience with this provider?
Love Dr. Brittney
May 1, 2025
What would you tell family and friends about your experience with this provider?
I love Dr phala but her front desk girls are rude and need to be retrained or replaced. I've worked with Dr offices for over 30 years and have never seen such incompetence. I did explain to Dr what had happened so hopefully they can improve their check in process.
Apr 26, 2025
What would you tell family and friends about your experience with this provider?
I am happy with the services and care I have received.
Apr 24, 2025
What would you tell family and friends about your experience with this provider?
She always takes the time to listen to me and is helpful.
Apr 24, 2025
What would you tell family and friends about your experience with this provider?
I would say that Dr Brittany Phala is an excellent doctor and you will receive wonderful care.
Apr 24, 2025
What would you tell family and friends about your experience with this provider?
I am very pleased to have found Dr Brittany Phala as my primary doctor.
Apr 23, 2025
What would you tell family and friends about your experience with this provider?
Would recommend her to everyone! Not only her but her staff too are amazing.
Apr 22, 2025
What would you tell family and friends about your experience with this provider?
I value Brittany’s expertise and like her as a person.
Apr 21, 2025
What would you tell family and friends about your experience with this provider?
The doctor makes a clear and honest effort to make you feel comfortable and displays a genuine concern for your concerns. Would highly recommend.
Apr 21, 2025
What would you tell family and friends about your experience with this provider?
I always reccomend to anyone who's unhappy with their current doctor to switch, even if it means my appointments get pushed back. This is the doctor for me. And I truly think they try their best for their patients.
Apr 21, 2025
What would you tell family and friends about your experience with this provider?
Dr fella and her staff are awesome
Apr 21, 2025
What would you tell family and friends about your experience with this provider?
She is fantastic
Apr 21, 2025
What would you tell family and friends about your experience with this provider?
Everyone at this office are very friendly, courteous and professional. Any testing done, you will get timely results. You don't feel like a number being pushed through.
Apr 17, 2025
What would you tell family and friends about your experience with this provider?
Always cares about what I’m saying! Never rushed me out . I tell everyone about the time they spend with the patient. If someone needs a doctor I mention both of them.
Apr 16, 2025
What would you tell family and friends about your experience with this provider?
I feel blessed to have found Dr Nrittany.
Apr 16, 2025
What would you tell family and friends about your experience with this provider?
I like Brittany very much, she is always helpful & easy to talk too. I have recommended her to my friends. Also loved them getting rid of the check in tablets.
Apr 16, 2025
What would you tell family and friends about your experience with this provider?
She’s a great Doctor I would recommend people that needs a doctor
Apr 14, 2025
What would you tell family and friends about your experience with this provider?
Simply the best.
Apr 14, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany Phala has provided excellent care for me. She listens to my concerns and answers my questions.
Apr 12, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is amazing! I'm so thankful for her. I do think she needs BETTER and MORE staffing, especailly at the front desk. I've had very poor experiences with the front desk. Gail is very rude on the phone. This is very unfortunate because rude employees, or employees who are given too many tasks at once due to low staff, reflects poorly on Dr. Phala. She is amazing and deserves amazing staff.
Apr 11, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany Phala makes me want to take good care of myself and pay attention to my health so that I can continue to do all the physical activities that I enjoy and want to do. I like teaming up with her as I try to improve my physical health.
Apr 11, 2025
What would you tell family and friends about your experience with this provider?
A great Dr
Apr 10, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is kind, thorough, and listens to your concerns. Highly recommend her.
Apr 10, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany and staff are very easy to work with.
Apr 10, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr Phala to anyone looking for a primary care physician.
Apr 10, 2025
What would you tell family and friends about your experience with this provider?
I’m satisfied with my experiences at this facility! I think Dr Brittany Phala listens to my concerns and sends me to the specialist as needed
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable and explains everything to you and doesn't rush...
Apr 9, 2025
What would you tell family and friends about your experience with this provider?
I finally found a MidMichigan doctor who listens and cares about my medical needs and concerns. Dr. Phala doesn't only listen, she takes my thoughts and suggestions into consideration. I feel as though she wants to work together and in doing so, gives me the best care I have received at Mid in a very long time. I feel as though Dr. Phala and I have built a strong doctor patient relationship. For me, that is very important when I'm trusting someone who's caring for my mental and overall health.
Apr 8, 2025
What would you tell family and friends about your experience with this provider?
Physician is great but getting in to see her is a problem.
Apr 7, 2025
Very personable, caring, knowledgeable..
Would recommend her ..
Apr 7, 2025
What would you tell family and friends about your experience with this provider?
Thorough
Apr 7, 2025
What would you tell family and friends about your experience with this provider?
She is personable , caring, knowledgeable!
Apr 6, 2025
What would you tell family and friends about your experience with this provider?
They are concerned and caring about our need some