Brittany Phala, M.D.
Family Medicine
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.8 out of 5
556 verified ratings
1 Location
556 Ratings, 393 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala, is wonderful I have never felt rush with her she always asked me if I need anything else I just love her
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is a caring, easy to talk to, thorough and understanding.
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
That she is a good doctor!
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and concern about your life
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
She is a good doctor
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Provider has been great!
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
I have recommended Brittany to several people
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
Very professional & helpful. I always feel very comfortable during my appointments. Friendly staff and nice environment.
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
Highly recommended.
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
I have told them, wonderful.
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
Good friendly people
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
I respect Dr Phala’s recommendations regarding my health and her office staff are friendly and professional.
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
Dr B is very knowledgeable of all my concerns and is willing to explore all avenues to help with my concerns. She is courageous and very easy to talk to. I’m very happy with all of the office staff who are friendly and helpful.
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend Dr Phala to anyone looking for a new Dr. She is the best!! Always very caring!
Oct 10, 2025
What would you tell family and friends about your experience with this provider?
Totally love this office ( DR.Phala) .. care.. professional. Personable..
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
Office staff and caregivers are all friendly and helpful. I feel Dr. Phala really listens to my concerns and includes me in decisions dealing with my health. She also is great at following up on test and procedure results and responds to questions/concerns in adequate time.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
So far this has been the best decision I made in joining this Dr for my care.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Very thorough and conscientious of patient’s needs. No pretentious. Takes the time to discuss everything, and listens to your concerns.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittney Phala is a very good doctor. She listens and tries to help. Her office staff is nice to work with. Her scheduled appointments run on time. If you are sick though you can’t get in. They need another nice female doctor. Brittney’s waitlist for new patients is really long!
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Very good
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Excellent Dr...listens to your concern's and always follow s up about your concern's
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany Phala is a fabulous doctor. She listens and reacts appro
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Great listening skills, knowledgeable
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Doctor B Phala always listen to my issues and follows through with appropriate tests
Oct 5, 2025
What would you tell family and friends about your experience with this provider?
She's an amazing provider. She listens to your concerns and makes you feel heard! My previous provider always told me I was overweight and needed to diet and exercise, it would magically fix all my problems. Dr. Phala went above and beyond what my previous provider did just by listening. She also assisted me by giving me outside resources to help with my health goals! I would highly recommend her!
Oct 4, 2025
What would you tell family and friends about your experience with this provider?
Top notch, runs smoothly, very courteous, caring and polite.
Oct 4, 2025
What would you tell family and friends about your experience with this provider?
Friendly, prompt
Oct 2, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this office and Dr. Phala to everyone.
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
I would tell them she is a caring and professional provider.
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is the best. She listens to you and follows up on whatever is necessary. She makes sure you get the care you need. She makes you feel very comfortable. If you are looking for a good professional caring doctor, she is one of the best.
Sep 28, 2025
What would you tell family and friends about your experience with this provider?
I’ve been going to that office for over 40 years when it was Ascension St. Mary’s. I was rather impressed with the My Michigan change. I’ve always been satisfied with everyone there. Keep up the good work. Thank you
Sep 27, 2025
What would you tell family and friends about your experience with this provider?
She is a great doctor and listens to what u have to say. I value her advice.
Sep 26, 2025
What would you tell family and friends about your experience with this provider?
Yes and I have recommended her to others.
Sep 25, 2025
What would you tell family and friends about your experience with this provider?
She is the best, I like her a lot. She listens to what I have to say. She cares.
Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is very thorough. She takes time to review any health concerns, ensures she reviews all medical history and follows up on previous health issues to ensure stability. I have never felt rushed or that she wasn't taking concerns seriously. I am grateful to find a physician that I am comfortable with and have no difficulty sharing my concerns with.
Sep 19, 2025
I always have good experiences with Dr.Phala. She listens to concerns and addresses them. There is a honest caring and very knowledgeable doctor. It would take alot to ever see her in a bad way as a physician. She is one who is exceptional
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittney Phala, is so kind and caring. She always has my health and best interest at the front of what we discuss. She is so through and see you as a person, not a number. I travel an hour each way to see Dr. Phala, because I know I will not find better care anywhere else!
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
I love this provider as a physician! She is very good with people and very knowledgeable. I would recommend her to others.
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
She is so kind as well as professional. She is concerned about your well being. She is great
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
I have a pretty complicated health history and have complete trust in Dr Brittany Phala. She has always listened to concerns and questions with an open mind followed by sound medical advice. I have confidence in her medical direction and appreciate her continued dedication to healthy outcomes. Glad she is too young to retire anytime soon😁
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is the easiest to talk to. Very knowledgeable. She makes every appointment comfortable and NEVER rushes. Excellent bedside manner. So kind.
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
The Dr is great and very attentive. Trying to get appointment is very hard. Normally the lady at the front desk will only set you up on a video visit.in which I really don't like. I to go without refills because of this.
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
getting a referral or call back from her staff needs to be greatly improved
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Good
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
That she looks at you when talking..she very good with me.
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
I believe I'm getting the best care possible from Dr. Phala. So glad I found her when I was dissatisfied with my previous provider.
Sep 12, 2025
Brittany is awesome , she listens, is personable . She explains things based on a persons knowledge of the subject. Takes her time with me
Sep 12, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is a great doctor. Her staff is kind and shows respect to you always. I am so happy to be with such a wonderful primary doctor.
Sep 12, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is Amazing!
Sep 12, 2025
What would you tell family and friends about your experience with this provider?
She’s excellent, she takes the time to answer all my questions, she’s friendly and really smart