Brittany Phala, M.D.
Family Medicine
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.8 out of 5
513 verified ratings
1 Location
513 Ratings, 359 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is very thorough. She takes time to review any health concerns, ensures she reviews all medical history and follows up on previous health issues to ensure stability. I have never felt rushed or that she wasn't taking concerns seriously. I am grateful to find a physician that I am comfortable with and have no difficulty sharing my concerns with.
Sep 19, 2025
I always have good experiences with Dr.Phala. She listens to concerns and addresses them. There is a honest caring and very knowledgeable doctor. It would take alot to ever see her in a bad way as a physician. She is one who is exceptional
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittney Phala, is so kind and caring. She always has my health and best interest at the front of what we discuss. She is so through and see you as a person, not a number. I travel an hour each way to see Dr. Phala, because I know I will not find better care anywhere else!
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
I love this provider as a physician! She is very good with people and very knowledgeable. I would recommend her to others.
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
She is so kind as well as professional. She is concerned about your well being. She is great
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
I have a pretty complicated health history and have complete trust in Dr Brittany Phala. She has always listened to concerns and questions with an open mind followed by sound medical advice. I have confidence in her medical direction and appreciate her continued dedication to healthy outcomes. Glad she is too young to retire anytime soon😁
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is the easiest to talk to. Very knowledgeable. She makes every appointment comfortable and NEVER rushes. Excellent bedside manner. So kind.
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
The Dr is great and very attentive. Trying to get appointment is very hard. Normally the lady at the front desk will only set you up on a video visit.in which I really don't like. I to go without refills because of this.
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
getting a referral or call back from her staff needs to be greatly improved
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Good
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
That she looks at you when talking..she very good with me.
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
I believe I'm getting the best care possible from Dr. Phala. So glad I found her when I was dissatisfied with my previous provider.
Sep 12, 2025
Brittany is awesome , she listens, is personable . She explains things based on a persons knowledge of the subject. Takes her time with me
Sep 12, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is a great doctor. Her staff is kind and shows respect to you always. I am so happy to be with such a wonderful primary doctor.
Sep 12, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is Amazing!
Sep 12, 2025
What would you tell family and friends about your experience with this provider?
She’s excellent, she takes the time to answer all my questions, she’s friendly and really smart
Sep 11, 2025
What would you tell family and friends about your experience with this provider?
She's a great doctor and professional person
Sep 11, 2025
What would you tell family and friends about your experience with this provider?
Mrs Phala listens
Sep 10, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is a great Dr and always listens to what we have to say. She gives answers to any questions we have and always gets us tested for things we may need and never think about.
Sep 8, 2025
Dr Brittney is Awesome and a great primary care physician for me! She has been with me since [year]. Very thorough.
Sep 8, 2025
What would you tell family and friends about your experience with this provider?
You get timely care with expertise and humanity!
Sep 8, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittney is caring and understanding and covers everything we need to do for my health
Sep 6, 2025
What would you tell family and friends about your experience with this provider?
My entire family goes here because they take care of us !!!!
Sep 6, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Great
Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany is amazing!!!!
Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Brittany is always very attentive & im so very happy that she also works with my power of attorney for my health. The both Of them are helping on my behalf. That’s great for me.
Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Very comfortable with talking to Dr.Phala about any medical needs that I would have she listens and gets gives her opinion of what she thinks, and gives me the opportunity to give my opinion of what I think.she’s very respectful to myself and to my husband at any time that we have gone and seen her. I am hoping we will have her years to come.
Sep 1, 2025
I fill it out last week, she listens, very thought.
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
It's important to have a provider who listens as well as explains in a way that can be understood. I have enjoyed every visit I've had with this provider. I have recommended provider to my friends and family. I have talked with other medical personnel and told them how much I trust and count on this provider's knowledge and advice. I have never been disappointed. And I am undergoing some serious health issues at this time and I feel completely confident with this provider.
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
Please give her a call, she really listens.
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
The office staff is very friendly and helpful. Dr. Brittany Phala is very caring, professional, and personable. She listens to me and works to alleviate any concerns I may have. Make sure I understand everything we are talking about. I am never rushed, and am very comfortable with her and her staff.
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
Excellent staff and service. It’s becoming difficult to get pm appointments after work. Also long wait for new patients.
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Great medical care services
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Compassionate and attentive
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Dr B. Phala will listen to all your concerns. She involves you in the plan of care.
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
I recommend anyone see Dr Phala. She is great.
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Dr Brittany Phala is the best! Kind, caring, patient and attentive. Her office staff is wonderful too.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
I always leave feeling better she is very easy to talk to
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Dr B. Phala carefully listened to concerns, and explanations of conditions. She asked pertinent questions. She determined care needed, asks for input from me, and takes necessary steps to fulfill follow up very timely. Dr B. Phala cares and it shows.
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
Words alone cannot thank Dr . Phala for the excellent care she affords me!
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend her.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Very professional and friendly. Attentive listening and very good with solutions.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Professional office
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. Brittany Phala is very thorough. Is very willing to listen when you have questions or concerns. And goes the extra mile to make sure that you are comfortable with your meds with the treatment you are receiving thank you Dr.. B. Phala
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
I’ve been with Ascension St. Mary for 30 plus years. I was a bit apprehensive with the transition but nothings changed. Same excellent care and professionalism
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
I would definitely recommend
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
The Best Physician I would highly recommend her and her staff!
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
I would definitely recommend Dr. Phala and her staff to everyone.