Brittany Phala, M.D.
Family Medicine
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.8 out of 5
513 verified ratings
1 Location
513 Ratings, 353 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Dr. Phala for compassionate, attentive, and thorough care. Many highlight her listening skills, clear explanations, timely MyChart responses, and genuine concern for both medical and emotional needs. Office staff are described as friendly and professional, creating a comfortable environment. Frequent recommendations and long-term patient loyalty reflect high trust and confidence in her clinical judgment. A few comments note limited same-day appointment availability.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Very pleased.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Very good
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Everything Positive ! Very Supportive - No regrets choosing Dr Brittany !
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I would recommend!
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Very caring doctor..always listens to your concerns..always does the very best she can for you..
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
You should try the office I go to. I think you might like them.
Sep 18, 2026
Excellent!
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Goid
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala is a great doctor! Listens and also knows me as a patient. No need to really explain anything. She just knows. She’s the best!
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
I would tell them that she is a caring and wise doctor and that I would highly recommend her as a primary care doctor.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit with this provider. The staff were friendly and professional. Dr. Brittany Phala made me feel comfortable and made sure all my concerns were met without feeling rushed.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
I saw her for a new patient exam and was very impressed with her thoroughness. she took the time to listen to my concerns and ask in depth questions regarding my medical background.
Sep 15, 2026
What would you tell family and friends about your experience with this provider?
As I have come to expect Dr Brittany Phala, she provides excellent care with an understanding of your personal wellbeing and wishes at the forefront. She listens very intently to what you have to say and provides sound medical advice within your needs and comfort level. I have the utmost confidence in her abilities to manage my healthcare with exceptional integrity.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Very through, listens, recommendations and follows ups as well.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Truly the best Dr who listens to her patients and shows empathy and compassion! I have never had that at a PCP before!
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
I am very satisfied and enjoy having Brittany Phala as my doctor
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Dr Phala is knowledgeable, listens to your concerns, always on time. NEVER in a hurry.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Wonderful I've sent many women to her
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
I like how the doctor listens to me and my concerns when we go over all the issues. I don’t usually feel rushed, especially on the video calls and I like that.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
I received good care from the office. I definitely recommend the office.
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
Very professional and knowledgeable. I didn’t feel like I was just quick money. She took the time to listen and explain to me.
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
Everyone has always been very nice
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
She is the best Doctor I have ever had. She listens to me, she cares, and she asks me questions about my issues to help her better serve my needs. We discuss my medical issues she doesn't ever make me feel rushed or not listened to. I moved almost an hour away, and I will not change Doctor's she really is the best I have ever found.
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
I would tell them Dr is great. Office manager is never friendly and policies for seeing patients not good.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Caring and helpful. Listened to my health needs.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent service
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor and office is now very professional.
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
Doctor is very knowledgeable. She’s friendly and takes the time to know you and understand what you need. I would highly recommend her
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
Dr Phala is very caring and takes time to listen to you. I never feel rushed or unheard when I have an appointment.
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
I’ve only had one experience so far, but I was positively impressed.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
We like how she takes time with us and explains details.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
😊
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
I had to find a new health care provider and after many weeks of research I selected Dr. Brittany Phala. I am so happy that I did - she is wonderful and the office staff is pretty great too.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Phala always takes time to listen to my concerns and explore all avenues to find solutions. I would highly reccomend her to anyone.
Aug 15, 2026
What would you tell family and friends about your experience with this provider?
I recommend them to this facility
Aug 15, 2026
What would you tell family and friends about your experience with this provider?
I feel o have a great doctor who listens to my concerns and cares about my health.
Aug 14, 2026
What would you tell family and friends about your experience with this provider?
I would recommend.
Aug 14, 2026
What would you tell family and friends about your experience with this provider?
Love dr. Phala cause she takes the time to listen to me, and cares about me.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
All around my experience 😁 very good 😊
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
That she is caring and listens to your issues and if something is not right she tells you right up front and doesn’t beat around the bush
Aug 12, 2026
What would you tell family and friends about your experience with this provider?
Dr Brittney Phala’s care is always a 10. However she asked me to have my blood pressure taken a few weeks after I saw her to recheck it. An appointment was made for [DATE] at 9 AM to do this with a staff member. I arrived at 8:50 AM and I left at 9;38 because I had not been seen yet and needed to be in Saginaw at 10 AM. Very poor scheduling.
Aug 12, 2026
What would you tell family and friends about your experience with this provider?
Wonderful kind and knowledgeable doctor. Easy to talk to. Highly recommend.
Aug 11, 2026
What would you tell family and friends about your experience with this provider?
Excellent Dr Brittany Phala always listens to me and gets and answer for me right away and I feel like she really hears me and helps me with whatever question or problem I may be dealing with. She is an exceptional Doctor especially her listening skills. I can't say enough good things about her. Love her as a person too.
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Dr. Brittany Phala is awesome. Listens, is very caring, always helpful.
Aug 9, 2026
What would you tell family and friends about your experience with this provider?
The person who checks you in at the desk was not the one I usually see there. The person I had on this day was not as friendly. She acted like she was very busy and made people wait before she waited on them. She didn’t look up from her computer and gave me forms to fill out which I had already filled out online.
Aug 9, 2026
What would you tell family and friends about your experience with this provider?
She listens to your concerns, always very nice to talk to you, and I never feel rushed.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
It was good 👍
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
It was my initial first visit, and I felt very very welcomed and taken care of! The doctor and the staff could not have been any better and I really think they will be a great fit for me and my family! So grateful to have found someone to trust with my healthcare.
Aug 6, 2026
What would you tell family and friends about your experience with this provider?
There awesome