Elizabeth Helpap, F.N.P.-B.C., M.S.N.
Neurosurgery
4677 Towne Centre Road, 3rd Floor, Suite 301
Saginaw, MI 48604 Directions
4.7 out of 5
233 verified ratings
1 Location
233 Ratings, 145 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Elizabeth Helpap is consistently described as knowledgeable, caring, and communicative with excellent bedside manner. Patients praise her thorough explanations of diagnoses, tests, and surgical details, and many credit her and the team with meaningful pain relief and successful post-op outcomes. Office staff are frequently noted as friendly and professional, creating a welcoming atmosphere. A minority mention issues with record-checking, pre/post-op education, and occasional scheduling or provider-switch communication problems.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 25, 2026
What would you tell family and friends about your experience with this provider?
Office very professional and personal, listen to your concerns and explained well
May 25, 2026
What would you tell family and friends about your experience with this provider?
Just that they know what they're doing
May 25, 2026
What would you tell family and friends about your experience with this provider?
She is a very knowledgeable physician and is a very personable person with genuine compassion
May 23, 2026
What would you tell family and friends about your experience with this provider?
I'm very impressed with the outcome and wish my doctor didn't make me wait in pain for so long. The scheduling was fast and everything was explained in advance and also reminded right before surgery. The waiting room and exam rooms are very clean and comfortable.
May 23, 2026
What would you tell family and friends about your experience with this provider?
Very courteous and very on top of everything going on with me. She's very good.
May 21, 2026
What would you tell family and friends about your experience with this provider?
As good as it gets
May 19, 2026
What would you tell family and friends about your experience with this provider?
They were excellent & thorough, the ladies at check out desk had my appointments scheduled before left the office. Thanks
May 19, 2026
What would you tell family and friends about your experience with this provider?
I feel Elizabeth is very good at what she does! She is an excellent provider and is very knowledgeable!
May 18, 2026
What would you tell family and friends about your experience with this provider?
They treat patients very good and explain all options that are available
May 9, 2026
What would you tell family and friends about your experience with this provider?
Ms. Helpap didn't seem to mind my questions . She left the door open for further contact Very helpful!
May 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider takes time to listen, awesome staff
May 3, 2026
What would you tell family and friends about your experience with this provider?
Professional, knowledgeable,respectful. Great communicator, positive energy, never hurried
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
I have had two post-op appointments with Elizabeth and her staff, and they have always been very professional and efficient. I was scheduled for x rays in a different building just prior to my appointments and they have always taken care of me quickly so that the x ray was ready for the appointment.
Apr 28, 2026
What would you tell family and friends about your experience with this provider?
If you need a neurosurgeon/neurologist go see Dr Helpath.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Absolutely
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Would recommend them to office.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Elizabeth Helpap was very hood. She took her time with me. I didn't feel rushed
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Very personal attention, very professional, discussed plan of care and help me to consider my options. Very knowledgeable.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
I have no complaints. All services are excellent.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Both Elizabeth and Dr. Elthathawy are excellent doctors. Very respectful and speak clearly for you to understand.
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
She was friendly and kind and explained things very well. She made my concerns her concerns.
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
It was cool.
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Absolutely love this office. Every single person that we have come in contact with from the front desk when you arrive to scheduling when you leave and everyone in between are fantastic. Kind, courteous, and professional. Again cannot say enough about all the staff.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
They were respectful, explained and listened.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Elizabeth is amazing. I feel heard and cared for as I recover from a car accident injury that triggered something else I had going on. I would recommend her to everyone since she gives the best care I have ever received while assessing everything and taking the time to explain things that I don’t always understand. I appreciate her and the whole staff.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
Liz and everyone else is always so nice. Very informative visits
Mar 22, 2026
What would you tell family and friends about your experience with this provider?
Everything has been great until this past week. I was told 3 times that pain meds would be called in by Friday afternoon. I called at 3:45 Friday afternoon to confirm that they would be called in, and I was reassured. I had to go 2 1/2 days with no pain medication. Not acceptable!
Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Good friendly respectful
Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Best place to go for back,neck an other problems
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Office staff are nice. It’s not private. Dr and assistant are friendly and easy to talk to. This visit; there was maybe a 10 minute wait in the waiting room, there wasn’t any people in the waiting room. Once in private room Dr was in soon after nurse.
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
She was very Thur el
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
They have helped me greatly.
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
I would use again.
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Very good listening to all concerns and explains bety well so that you can understand.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Elizabeth was very caring and listen to everything. I had to say she was a very good doctor.
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them for service
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
All the staff is nice & helps their patients
Feb 27, 2026
Great person!
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable about what we were there for. Kept appointment right on time. Very kind
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Be open and honest about your concerns and you will get honest and direct answers from your provider. Your Doctor's are not mind readers so they rely on us to be truthful with our aches and pains and concerns. They want to help but need our help to do right by you.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
The office staff was competent and professional. They prepared me for the appointment and were able to answer questions. The staff was also efficient and there were no problems or delays with my appointment. Elizabeth Helpap and her staff were not only competent and efficient there was a "comfortable" atmosphere in the office. The visit was actually enjoyable.
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Very professional, caring and helpful! Would go back there every time I needed medical help!!
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Happy with care, very friendly staff
Feb 17, 2026
What would you tell family and friends about your experience with this provider?
She is awesome!
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Everyone in office professional, helpful and kind
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
She explained everything she understood my needs and the staff makes it feel like family I am with I have recommended the office to others
Feb 7, 2026
Great
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
It was good visit.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Friendly Dr. & Staff. Would recommend to anyone!
Feb 6, 2026
What would you tell family and friends about your experience with this provider?
Office staff is always friendly and courteous!!