Sefako Phala, M.D.
Family Medicine
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.6 out of 5
123 verified ratings
1 Location
123 Ratings, 85 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 25, 2025
I’m confident that Dr.Sefaco Phala and his entire staff hold my healthcare needs at heart.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Contact them, they don’t give up on helping the patients.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
All around good dude and keeps it real.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable and compassionate
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
One of the best providers we’ve had!
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Phala’s are the BEST!
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
My experience is Dr. Sefako Phala is the best care Dr. I ever had. He's smart and easy to understand and always courteous.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I feel very free to have Dr. Sefka Paulua as my physician
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
I love everything about this doctor's office with the exception of Gayle at the front desk. She does not perform her job well and either messes something up every time with my medical stuff or while I'm on the phone put me on hold during conversations. I would love coming here more often for my care if I didn't have to deal with her.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Love both Dr. Have had trouble getting scripts, and they were sent to wrong pharmacys.
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Very courteous and respectful
Mar 3, 2025
What would you tell family and friends about your experience with this provider?
Very good!
Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Excellent Dr. he actually listened to me.
Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Very good
Feb 26, 2025
He is very compassionate and is willing to listen
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
Dr Safeko is a great doctor as well a person!! He listens to you and doesn't treat you like a number!!! Doctors office staff & clinical staff treat you great to work with as well!!
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
He is a doctor that understands and listens to your problems and he makes you feel good about yourself. He is very compassionate.
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
I love Dr Sefako, he is a great doctor. The office staff is always friendly, you never feel out of place or that your burdening them. They are a wonderful office.
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
Dr Sefako Phala is an excellent physician who gives very attentive care. However, his medical assistant does not schedule specialist appointments promptly and doesn't return calls promptly.
Feb 22, 2025
What would you tell family and friends about your experience with this provider?
You can have complete and total confidence in this
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
He is a good Doctor.
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is awesome but his office personal needs help
Feb 20, 2025
What would you tell family and friends about your experience with this provider?
If you can get past Gail in the front office, everyone else is a joy to work with. The office staff seem to be the only ones in the tri-city area who don't know that you can predate referrals to cover earlier appointments with specialists.
Feb 20, 2025
What would you tell family and friends about your experience with this provider?
I like the Dr. The staff I have dealt h with has always been cordial and friendly. When I have asked the Dr or called to get a time sensitive refill on my sleeping medication I have run into issues getting my medication when I have plannned travel plans. I have also asked for a 6 month prescription. If I could get my prescription on the monthly basis like I have asked I would not run into this problem, I understand this medication can only be given out monthly, but it can be set up for a 6 month script before I have to see the Dr, for a renewal for insurance purposes. I would like to get this issue resolved.
Feb 19, 2025
Dr Phala is an awesome doctor
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Great service, recommended to all friends and family.
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
The front desk staff is severely understaffed. They seem so upset and stressed every time I’m on the phone with them or in person. They’ve canceled my appointments last minute on more than one occasion due to scheduling/staffing issues.
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Yes I would tell others about this provider, he is very caring and explains things in a way you can understand, and if you have questions he answers them respectful and in a way you can understand
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
“I had such a great experience with this provider! They were really attentive and made sure all my needs were taken care of. The service was top-notch, and they were so knowledgeable, making everything feel easy and stress-free. I really appreciated how patient and understanding they were, taking the time to answer all my questions. I’d definitely recommend them to anyone looking for reliable and professional service!” It’s a good balance of genuine praise and highlighting specific qualities that make the experience stand out. Beyond other places make you feel like family.
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
I have a family of seven all five of my children my wife and myself all go to the same provider they are great doctors have it as wife and I couldn’t be happier with the medical services they have provided for both me my wife and my children
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Friendly and excellent services have always been provided
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Always accessible. Respectful and caring. Dedicated staff. Have referred to numerous friends and family members.
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Very good Doctor, I would certainly recommend Dr. To my family and friends. Very helpful and friendly.
Feb 18, 2025
Dr sefako akways takes the time to listen and u feel very comfortable with your time being seen by him
Feb 18, 2025
What would you tell family and friends about your experience with this provider?
Good
Feb 18, 2025
What would you tell family and friends about your experience with this provider?
I recommend these providers to my friends and family
Feb 18, 2025
What would you tell family and friends about your experience with this provider?
I would say that my doctor is very knowledgeable, very professional, good bedside, manners, and that we have a good working relationship where we both listen to each other
Feb 13, 2025
What would you tell family and friends about your experience with this provider?
Both Dr Phala(s) are Amazing people and physicians!
Feb 11, 2025
What would you tell family and friends about your experience with this provider?
I like Dr Phala, but am uneasy about the care I am receiving. When I call and leave a message, the call is not returned. It takes multiple calls and drop-ins to get an answer and I'm not sure they are accurate answers. When a referral is made, I'm not sure if the office staff is following through and making the referral in a timely manner. I'm VERY uneasy that Dr does not do an overall quick assessment (listen to heart & lungs, look in the eyes, etc) at appointments.
Feb 10, 2025
What would you tell family and friends about your experience with this provider?
I would encourage them to make an appointment and see for their selves, how awesome Dr. Phala and his staff are!
Feb 8, 2025
Dr. Sefako listens to any questions that I have. I’m not rushing out like a number. They are concerned about your health and well being. I have told my family and friends about everything they do. They’re the best.
Feb 8, 2025
What would you tell family and friends about your experience with this provider?
That he listens to me , and answers any questions I have. I can only say great thanks about the care they give. I tell everyone I know!!!
Feb 7, 2025
He listenes and explains things
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
He's real friendly talks to you like he's your family I like that thank you
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
I really like him. He takes time to explain things
Jan 29, 2025
What would you tell family and friends about your experience with this provider?
I am always tell friends and family to go there. I have been told that the wait time is to long.
Jan 29, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala is one of very few doctors who understands the rare condition that I have. He is thorough, friendly, and actually cares for his patients. I would highly recommend him to anyone.
Jan 29, 2025
What would you tell family and friends about your experience with this provider?
My visits have always been informative regarding my health. All my questions were answered and my requests for important tests were always followed up in a timely manner.
Jan 28, 2025
What would you tell family and friends about your experience with this provider?
Professional, and easy to understand and talk to. When he doesn’t know he sends you to e reputable specialist that will and after your visit to the specialist he contacted me with an explanation of what they found at the next appointment.