I absolutely love Dr Phala. He is great al listening to my concerns and working with me on making the best health decisions for me. I highly recommend his office whenever I am asked about recommendations. He is great at taking the time with you and I never feel rushed there.

Dr.Sefako Phala , and his entire staff , often go above and beyond the call of duty. Always paying close attention to my physical and mental wellness..

I'm in rough shape ,but not for him getting the rit test. I can't see what you scared, but he solves it and you get fixed

Extremely understanding about your medical issues and tries to help any way he can and tries to help you with your medical issues that you may have or need addressed. Been to several Dr's in the past he's definitely is one of the best. Luv him like Family!

Good Dr., better then [ ] hospital group.

Great doctor!!!!!

Dr Sefako Phala listens to his patients, explains things well, is reasonable, uses critical thinking and is always kind and respectful.

I am immensely pleased with Dr. Phala. However, his assistant doesn't return or acknowledge my phone calls when I leave a message at their phone prompt. Specifically, Dr. Phala wanted me to get a colonoscopy after my Sumner physical. I was new to Ascension and unfamiliar with their specialists, so I asked the discharge receptionist to make an appointment for me with their recommended office and contact me with the appointment. I didn't hear back, so I called two weeks later and left a message. And a couple weeks later I called again! No response. I let it go, as I was busy in the fall. But when I went back to see Dr. Phala on another matter, I asked the receptionist and was told to "just give them a call and schedule anytime." It's been my experience that specialists prioritize referrals from PCPs than new patients! I was a medical assistant for 15 years and ALWAYS followed up with my patients with specialists.

Friendly and caring staff. I’ve never felt ignored by the doctor or staff. I always recommend the doctor and office to anyone I know who is looking for a doctor. Since my last primary care doctor retired 10 years ago o have not had this quality of care and I so appreciate it!

Great doctor. Listens well. Friendly. Likabl

One of the best general practice doctors in our area.

I believe they are concerned with keeping me healthy and that's very important to me have a grandchild on the way so hopefully my children can focus on their child and not have to take care of an elderly parent. Thank you!

The staff from the front desk to the nurses that take you back to the room Seeing Dr Phala and discharge they are all very professional and positive!

Dr. Phala always takes time with his pt.s and is very caring. I would 100% reccomend him.

Office is understaffed, they don’t return phone messages. I have been happy in the past but since the merger it has been difficult to get answers and requests taken care of

If you can get an appointment they are amazing but if you are waiting for results…good luck. When I see Brittany Phala she is prompt and fast with making sure I get my results and or a call back. However with Sefako Phala I never get a call back or follow up. I’m waiting currently to hear results from an ultrasound done almost 2 months ago. Results have back for a week and can’t get someone to call me to go over them. This is completely unacceptable.

Dr.Sefako is great as far as listening as well as explaining his diagnosis and making a directive to get results, the only issue Ive been having lately is to get a timely appointment for a new & current follow ups the office is usually scheduling 2 weeks out