Sefako Phala, M.D.
Family Medicine
4040 N. Euclid Road
Bay City, MI 48706 Directions
4.6 out of 5
238 verified ratings
1 Location
238 Ratings, 166 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 16, 2025
What would you tell family and friends about your experience with this provider?
Great experience. Highly recommend
Jul 16, 2025
What would you tell family and friends about your experience with this provider?
I came to my appointment with dr. Sefako to discuss my blood test results and my concerns about my health. He did not have the results even though I had been told by his office that they DID receive them when I called a couple days prior. He yawned and stretched out on his stool multiple times making loud sounds and was wearing lawn mowing sneakers with no socks. He cut me off when I began to recite my symptoms and He told me to come back in a few months when my annual physical was due even though my blood tests were off. He said he would not charge for today’s visit. I left the office and said no more. I am looking for a new pcp.
Jul 15, 2025
What would you tell family and friends about your experience with this provider?
I would tell them that he is a Dr. that will listen, think, then engage. This is something that is no longer a standard and the reason I have come to appreciate Dr. Sefako Phala as much or more than any Dr. I have had. Most Dr.’s have preconceived conclusions before they even meet you or worse. He does not “judge”, he truly works to try to improve quality of life and health, and do the best a PCP can. I
Jul 13, 2025
What would you tell family and friends about your experience with this provider?
Exceptional health care provider
Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Absolutely and I have. Four other family members saw him as well.
Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Large office setting not jammed in seating close to others, appointments seem to be placed so that there's not a long wait, rooms appear to be clean, staff is attentive and polite.
Jun 28, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend him
Jun 27, 2025
If you’re seeking a physician and staff that REALLY listens , and CARES , about you and your medical needs, concerns, questions, etc.
then I HIGHLY recommend him !!
Jun 27, 2025
What would you tell family and friends about your experience with this provider?
I recently had a video / audio appointment with Dr. Sefaco Phala. The next day, I reviewed my “ recent summary of visit “ via my patient portal app. I was amazed that every topic we discussed was documented. He noted a couple of topics that I’d already forgotten about. It’s rather tough these days to find a physician that REALLY listens , and CARES for meeting , and many times exceeding my medical needs , concerns , questions , etc. 2 enthusiastic thumbs up. !!
Jun 27, 2025
What would you tell family and friends about your experience with this provider?
He’s awesome, I came in with my mom and we both thought he was super nice and helpful. I would recommend him to family and friends. When I have my daughter when she’s older. I will take her to him too.
Jun 25, 2025
What would you tell family and friends about your experience with this provider?
The staff is excellent in knowing their jobs!!!
Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Great Dr.
Jun 20, 2025
What would you tell family and friends about your experience with this provider?
Courteous and listens. Staff are pleasant and helpful
Jun 20, 2025
What would you tell family and friends about your experience with this provider?
Sefaka Phala is knowledgeable, addresses my concerns very well, is courteous, and puts me at ease regarding my medical care. The front desk staff could be friendlier and easier to get along with.
Jun 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala is easy to talk to and has helped me to be independent enough to live with family rather than in a nursing facility.
Jun 19, 2025
What would you tell family and friends about your experience with this provider?
He actually listens, has been non judgemental and understanding. Very easy to talk with
Jun 18, 2025
What would you tell family and friends about your experience with this provider?
Dr's & staff actually care & listen to you!!!
Jun 17, 2025
What would you tell family and friends about your experience with this provider?
Knowledgeable Friendly Caring Great
Jun 17, 2025
What would you tell family and friends about your experience with this provider?
I'm very happy with my doctor
Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Love this dr office
Jun 16, 2025
What would you tell family and friends about your experience with this provider?
I recently had the pleasure of visiting Dr. Sefako Phala, and I cannot express enough how grateful I am for the experience. From the moment I walked into the office, I was met with a warm and inviting atmosphere that immediately put me at ease. Dr. Phala's professionalism and expertise were evident throughout my entire visit. He took the time to listen attentively to my concerns, ensuring that I felt heard and understood. His thorough explanations and compassionate approach made a significant difference in my experience, as he guided me through the options available without any pressure. What truly stood out to me was Dr. Phala's genuine care for his patients. He went above and beyond to address all my questions and made sure I felt comfortable every step of the way. It's rare to find a doctor who combines such a wealth of knowledge with such a heartfelt approach to patient care. I left my appointment feeling empowered and well-informed about my health, thanks to Dr. Phala’s insigh
Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Dr is not rushed and listens. He really seems to be focused on you which I love. I waited 1 year to get in and I'm glad I'm finally in!!
Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Very friendly and comprehensive care
Jun 15, 2025
What would you tell family and friends about your experience with this provider?
The doctor is professional and understanding. Definitely an asset to your network of providers!
Jun 14, 2025
What would you tell family and friends about your experience with this provider?
Dr Phala takes the time to listen and give good medical attention
Jun 12, 2025
What would you tell family and friends about your experience with this provider?
The staff is so good and they are always very helpful
Jun 12, 2025
What would you tell family and friends about your experience with this provider?
This was the first time I met this Dr and he was on point and knew something wasn't right he even knew what was wrong without having any tests yet!! He cared about me in every way. This is a provider I give it all to and thank from the bottom of my heart!!
Jun 12, 2025
What would you tell family and friends about your experience with this provider?
Recommend this physician.
Jun 12, 2025
What would you tell family and friends about your experience with this provider?
Very good
Jun 9, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend Doctor Sefako to family and friends
May 31, 2025
What would you tell family and friends about your experience with this provider?
I love my Doctor my God I hope I get to keep him
May 31, 2025
What would you tell family and friends about your experience with this provider?
Both Dr. Mr and Mrs Phala Are very caring people and take good care of my family.
May 28, 2025
What would you tell family and friends about your experience with this provider?
I like Dr Phala and feel comfortable with him. I am concerned that the only time he has listened to my heart and lungs, checked my eyes and ears were only at my yearly check. Those seem like quick items that should be checked every time a patient is seen in the office (especially if there are concerns regarding the heart that he is ordering tests for and referring to a specialist). Most of the staff is very nice and helpful. However, there is one person at the front desk that is not very helpful and can be quite rude to patients. I experienced this myself, have witnessed it with other patients and have a friend that goes to this office and has had similar experiences. Not sure why the ladies at the front desk have to go to another office to speak with an office manager when it comes time to setting up follow-up appointments.
May 22, 2025
What would you tell family and friends about your experience with this provider?
The Dr is very easy to talk to and he listens
May 22, 2025
What would you tell family and friends about your experience with this provider?
I find Dr Phala easy to talk to he seems very compassionate.
May 22, 2025
What would you tell family and friends about your experience with this provider?
Very thorough and easy to talk too. He is personable and listens to what I have to say.
May 18, 2025
What would you tell family and friends about your experience with this provider?
They refer me to urgent care or the ER whenever I call for a sick appointment. Co-pays are expensive for this. Then, the next time I see my doctor, he has no idea that I was sick, had lab work, or imaging done. This is very frustrating when you only get a few minutes with him. I don't understand why I can't see my doctor when I'm sick. Reception might make a virtual appointment, but this last time I needed a professional to look in my throat. Therefore, I spent $85 for urgent care when I could have seen my doctor for free. VERY IRRITATING, when I live on a fixed income.
May 16, 2025
What would you tell family and friends about your experience with this provider?
Excellent staff.
May 14, 2025
What would you tell family and friends about your experience with this provider?
This dr actually takes the time to listen to your concerns and addresses them too i usually don’t care for my pcp but I truly enjoy having him as my dr
May 14, 2025
What would you tell family and friends about your experience with this provider?
The doctor and staff are very concerned and polite.
May 13, 2025
What would you tell family and friends about your experience with this provider?
Dr. Phala listens to you. He doesn't rush you, he doesn't cut you offl. He values your imput and thoughts into what you think is wrong or needed. A Good doctor like that out there, like THIS... is RARE sadly. I still have a long journey with my health but i feel i would never ever have even made it this far if it wasn't for him.
May 8, 2025
What would you tell family and friends about your experience with this provider?
Knowledgeable doctor, that's spends a good amount of time with you.
May 7, 2025
What would you tell family and friends about your experience with this provider?
Listens to ur concert. Alwayss seems to find the best out come. Very good Dr. Will recommend.
May 5, 2025
What would you tell family and friends about your experience with this provider?
Excellent doc
May 2, 2025
What would you tell family and friends about your experience with this provider?
M/A doesn’t keep up with scripts and notes for DME and I Have checked with DME and they say this office is hard to get notes and scripts
May 1, 2025
What would you tell family and friends about your experience with this provider?
I love my doctors office staff and my doctor very much.
Apr 30, 2025
What would you tell family and friends about your experience with this provider?
Dr Safeko is amazing he takes the time and listen to you!!! You feel like your important!!! The staff is always friendly and even when they are crazy busy they always make you feel important!!! The front desk always is always friendly!!! I would recommend them to anyone
Apr 29, 2025
What would you tell family and friends about your experience with this provider?
I actually tell my family and friends that we have great doctors.
Apr 28, 2025
What would you tell family and friends about your experience with this provider?
That the dr is excellent and goes way above and beyond to help his patient
Apr 28, 2025
What would you tell family and friends about your experience with this provider?
He's the best doctor i ever had.