BJC Healthcare - Primary Care

4.8 out of 5

47,693 verified ratings

47,693 Ratings, 13539 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 20, 2025
Was there anything that you feel was outstanding?
Overall, the staff was excellent
What could have been done to improve your experience?
Excellent

Jun 20, 2025
Was there anything that you feel was outstanding?
Excellent
What could have been done to improve your experience?
Nothing

Jun 19, 2025
What could have been done to improve your experience?
All good

Jun 19, 2025
Was there anything that you feel was outstanding?
Great job!
What could have been done to improve your experience?
Nothing

Jun 18, 2025
Was there anything that you feel was outstanding?
Good Service
What could have been done to improve your experience?
Nothing

Jun 17, 2025
Was there anything that you feel was outstanding?
Very good
What could have been done to improve your experience?
Dr did not help with significant problem except to say it was just old age. I think there is more to it than old age.

Jun 17, 2025
Was there anything that you feel was outstanding?
Dr Kane always has time for my questions, doesnt rush and looks at me when I am speaking to her
What could have been done to improve your experience?
All good

Jun 16, 2025
Was there anything that you feel was outstanding?
Receptionist great. Nurse great.
What could have been done to improve your experience?
All good

Jun 14, 2025
Was there anything that you feel was outstanding?
Excellent as always!
What could have been done to improve your experience?
Nothing, thank you!

Jun 13, 2025
Was there anything that you feel was outstanding?
Dr Hibbard is awesome, she always listens intently to what I say, she cares & is very compassionate!
What could have been done to improve your experience?
Great visit

Jun 12, 2025
Was there anything that you feel was outstanding?
Great
What could have been done to improve your experience?
Nothing

Jun 9, 2025
Was there anything that you feel was outstanding?
Ms Jackson, and the assistant. I felt cared for like I mattered.
What could have been done to improve your experience?
Excellent

Jun 9, 2025
Was there anything that you feel was outstanding?
Excellent
What could have been done to improve your experience?
Eccedscrllemt

Jun 9, 2025
Was there anything that you feel was outstanding?
ALL GOOD
What could have been done to improve your experience?
Nothing....all good

Jun 7, 2025
Was there anything that you feel was outstanding?
Dr. Voss and nurses
What could have been done to improve your experience?
Great visit

Jun 7, 2025
What could have been done to improve your experience?
Excellent

Jun 7, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
Everyone is very welcoming

Jun 7, 2025
Was there anything that you feel was outstanding?
Excellent service

Jun 6, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
Everything was satisfactory

Jun 5, 2025
Was there anything that you feel was outstanding?
Great
What could have been done to improve your experience?
Nothing

Jun 3, 2025
Was there anything that you feel was outstanding?
Dr Draves is excellent at explaining what we are done no and why we are doing it! He is a great person!
What could have been done to improve your experience?
All good!

Jun 3, 2025
Was there anything that you feel was outstanding?
Dr Hannibal was kind thou rough and the woman checking me in was very helpful as first apppoitment as an adult.
What could have been done to improve your experience?
All good

May 31, 2025
Was there anything that you feel was outstanding?
The nurse that I had was very hospitable. Fun to talk to and knowledgeable.
What could have been done to improve your experience?
All good.

May 31, 2025
What could have been done to improve your experience?
All good

May 29, 2025
Was there anything that you feel was outstanding?
Dr. Mc is empathetic and truly listens to his patients. He never hesitates to ask follow up questions and always runs through the visit step by step to ensure you are leaving with every question answered and the next steps are clear.
What could have been done to improve your experience?
Excellent visit.

May 27, 2025
Was there anything that you feel was outstanding?
Dr. Morris is terrific. Knowledge, compassionate, professional, and efficient. I feel very fortunate to have him as my physician. Thanks for having him on staff.
What could have been done to improve your experience?
All good.

May 27, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Great experience

May 26, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
All ok

May 26, 2025
Was there anything that you feel was outstanding?
Awesome
What could have been done to improve your experience?
Nope

May 22, 2025
Was there anything that you feel was outstanding?
Excellent

May 21, 2025
Was there anything that you feel was outstanding?
All good

May 17, 2025
Was there anything that you feel was outstanding?
Dr. McIntosh and his primary nurse (I have forgotten her name) are both very professional and courteous. I felt that they both treated my symptoms seriously and worked to determine what is going on.
What could have been done to improve your experience?
There is nothing to improve based on my most recent visit.

May 9, 2025
Was there anything that you feel was outstanding?
Dr. Mays is extraordinary! I have complete faith in his ability to diagnose and treat my conditions.

May 9, 2025
Was there anything that you feel was outstanding?
Dr. Mays is patient and makes sure he understands your questions and concerns before responding. He is thorough and very knowledgeable. He provides information, helpful resources and instructions to involve me in my care. I recommend him highly to anyone looking for an excellent provider.

May 9, 2025
Was there anything that you feel was outstanding?
Dr. Rugen and staff always provide excellent service to me and my family.

May 9, 2025
Was there anything that you feel was outstanding?
The team work and good atmosphere was very apparent.

May 9, 2025
Was there anything that you feel was outstanding?
Everyone exceeded expectations.

May 9, 2025
Was there anything that you feel was outstanding?
Very pleased with Dr Voss,he truly shows he is invested in his patients

May 9, 2025
Was there anything that you feel was outstanding?
Every person I interacted with was knowledgeable and courteous

May 9, 2025
Was there anything that you feel was outstanding?
Kaylee Bowen was amazing to see. Even coordinated between my normal doctor there at the facility as I didn't think I'd be able to get a quick appointment I just opted to see someone at the convenient care side.

May 9, 2025
Was there anything that you feel was outstanding?
Consistent experience always. A professional visit

May 9, 2025
Was there anything that you feel was outstanding?
Dr. Naidu and her nurse are excellent caregivers and very passionate about there work and patients!

May 9, 2025
Was there anything that you feel was outstanding?
Dr Rama Naidu is the Best doctor.

May 9, 2025
Was there anything that you feel was outstanding?
Everyone that I came in contact with was friendly, thorough and professional. I think the whole office is terrific. I have recommended this office to many people!

May 9, 2025
Was there anything that you feel was outstanding?
All were very professionnal

May 9, 2025
Was there anything that you feel was outstanding?
Everyone we came into contact was very good.

May 9, 2025
Was there anything that you feel was outstanding?
As usual, the staff and NP are amazing on a personal and prifessional level.

May 9, 2025
Was there anything that you feel was outstanding?
Whole staff and doctors excellent.

May 9, 2025
Was there anything that you feel was outstanding?
I always get great treatment and care at this facility. Dr. Gene Draves is excellent.

May 9, 2025
Was there anything that you feel was outstanding?
They were all very caring and if I asked any questions they explained them where I could understand them.