BJC Health Primary Care
Primary Care, Internal Medicine, Family Medicine
4.7 out of 5
5,902 verified ratings
5,902 Ratings, 1,330 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise BJC Health Primary Care for compassionate, professional, and knowledgeable care. Many comments highlight attentive nurse practitioners and staff who listen, explain treatment plans clearly, and provide effective care (including resolving digestive issues and treating ear infections). Telehealth/home visits and efficient in-and-out visits are noted positively. Clean facilities and courteous staff recur. Overall sentiment is strongly positive with frequent mentions of clear communication and successful treatment outcomes.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 25, 2026
Pruneau, Erica FNP-BC
What else would you like to say about your experience?
NP was a bit too condescending
Aug 24, 2026
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The Dr. was very helpful understanding my health problem. Strongly recommend this urgent care unit for immediate initial care!
Aug 24, 2026
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I appreciate everything that they did, each and every one of them. Thank you for your service. Thank you.
Aug 24, 2026
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Fast, friendly and the communication was great
Aug 24, 2026
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Dr Blair is a caring and knowledgeable physician. I appreciate her being patient with me, and listening to the issues I was dealing with. She expertly diagnosed my condition, and prescribed the appropriate Rx. Dr Blair also explained to me about how to take this medication, and to make an in-person appointment if I experience the same problems. I trust Dr Blair!
Aug 23, 2026
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Satisfied with the care I received.
Aug 23, 2026
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Courteous, respectful, helpful. All to me, everything they did, I would go back, I would tell people about it
Aug 22, 2026
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I’m very happy that I went there. I’m feeling better all ready.
Aug 22, 2026
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PA was excellent.
Aug 22, 2026
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Very kind and professional.
Aug 22, 2026
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Excellent care
Aug 22, 2026
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I am somewhat disappointed (for the first time at this facility). I believe the NP that I saw was certainly competent but we never discussed the root of my medical problem and next steps.
Aug 22, 2026
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It was great and everything was very efficient. Thank you
Aug 22, 2026
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I saw the nurse practitioner. It was a very perfunctory visit. She seemed rushed and eager to get the appointment over with.
Aug 21, 2026
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Quick Efficient Knowledge Friendly and explained everything
Aug 21, 2026
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I thought they treated me very courteously.
Aug 21, 2026
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Care was very good.
Aug 21, 2026
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Had an appointment, got me in right away. Fast, efficient.
Aug 21, 2026
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all perfect!
Aug 21, 2026
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The experience was great and everything was smooth. Great staff!
Aug 21, 2026
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It is my favorite health care center . Every time I visited was completely satisfied .they are excellent !
Aug 20, 2026
What else would you like to say about your experience?
Great teamwork. She diagnosed me when drs couldn't.
Aug 20, 2026
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I was given plenty of time to ask questions. Had a good discussion with my provider. It was an enjoyable and educational experience.
Aug 20, 2026
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Very professional and kind. Very clean
Aug 19, 2026
What else would you like to say about your experience?
Completely satisfied
Aug 19, 2026
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The provider listened to my concerns. It felt like he was my primary, he really showed compassion in his care. Thank you Doctor.
Aug 19, 2026
What else would you like to say about your experience?
Really appreciate my PA, Will, and his ability to connect. I plan to be a long time patient of his.
Aug 19, 2026
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I have worked with William Tschannen in the past. He always listens and explains things very well. He takes into account count my particular circumstances, and when possible, gives me appropriate options.
Aug 19, 2026
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Valerie was a true professional. She is a great communicator and very knowledgeable. I was extremely pleased with the care a received from and the entire staff.
Aug 19, 2026
What else would you like to say about your experience?
Everyone I encountered during my visit was very professional and pleasant to speak with. They treated me with respect and were very thorough and thoughtful during my visit.
Aug 19, 2026
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They are always respectful,and explain everything and make sure I understand.
Aug 18, 2026
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I really appreciate the support from the PA! It’s the first time any medical professional ever asked “What can our office do to support your recovery”. That alone made all the difference! THANK YOU!
Aug 18, 2026
What else would you like to say about your experience?
ev8eryb8ody was great and the care was excellent
Aug 18, 2026
What else would you like to say about your experience?
A great experience!!
Aug 18, 2026
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I was very impressed, very impressed with the care, the kindness, and just the whole experience.
Aug 18, 2026
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Everything went well and the staff was real nice and helpful. Everything was great so I appreciate that.
Aug 18, 2026
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I was comfortable
Aug 18, 2026
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NP was most professional and competent.
Aug 17, 2026
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Great overall, from cleanliness of the facility to medical care. I highly recommend.
Aug 16, 2026
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SERVICE IN ALL INVOLVED WAS VERY PROMPT AND PRECISE.. VERY PLEASED OO
.
Aug 16, 2026
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They are always on time.
Aug 16, 2026
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Always great!
Aug 16, 2026
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I accidentally came early to my appt and they were able to fit me in quickly. The NP was very patient and discussed options clearly.
Aug 16, 2026
What else would you like to say about your experience?
More responsive and helpful than primary doctor.
Aug 16, 2026
What else would you like to say about your experience?
This was an online visit and the nurse practitioner was great with everything but their internet connection seemed to be a little lagging.
Aug 15, 2026
What else would you like to say about your experience?
K. Bowen was my NP. She was excellent, very professional and caring. She listened with extreme concern and did not take lightly the pain I was experiencing. I highly recommend her for any type of situation. There are many doctors that could learn the skill of dialogue with a patient.
Aug 15, 2026
What else would you like to say about your experience?
Nurse Practitioner Heath was wonderful.
Aug 15, 2026
What else would you like to say about your experience?
I feel much better. Thank you so much!
Aug 15, 2026
What else would you like to say about your experience?
Staff was excellent in listening and recommendations.
Aug 15, 2026
What else would you like to say about your experience?
Incredibly fast, friendly and professional