BJC Healthcare - Primary Care

4.8 out of 5

47,255 verified ratings

47,255 Ratings, 13993 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 7, 2025
Was there anything that you feel was outstanding?
Dr. Voss and nurses
What could have been done to improve your experience?
Great visit

Jun 7, 2025
What could have been done to improve your experience?
Excellent

Jun 7, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
Everyone is very welcoming

Jun 7, 2025
Was there anything that you feel was outstanding?
Excellent service

Jun 6, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
Everything was satisfactory

Jun 5, 2025
Was there anything that you feel was outstanding?
Great
What could have been done to improve your experience?
Nothing

Jun 3, 2025
Was there anything that you feel was outstanding?
Dr Draves is excellent at explaining what we are done no and why we are doing it! He is a great person!
What could have been done to improve your experience?
All good!

Jun 3, 2025
Was there anything that you feel was outstanding?
Dr Hannibal was kind thou rough and the woman checking me in was very helpful as first apppoitment as an adult.
What could have been done to improve your experience?
All good

May 31, 2025
Was there anything that you feel was outstanding?
The nurse that I had was very hospitable. Fun to talk to and knowledgeable.
What could have been done to improve your experience?
All good.

May 31, 2025
What could have been done to improve your experience?
All good

May 29, 2025
Was there anything that you feel was outstanding?
Dr. Mc is empathetic and truly listens to his patients. He never hesitates to ask follow up questions and always runs through the visit step by step to ensure you are leaving with every question answered and the next steps are clear.
What could have been done to improve your experience?
Excellent visit.

May 27, 2025
Was there anything that you feel was outstanding?
Dr. Morris is terrific. Knowledge, compassionate, professional, and efficient. I feel very fortunate to have him as my physician. Thanks for having him on staff.
What could have been done to improve your experience?
All good.

May 27, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Great experience

May 26, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
All ok

May 26, 2025
Was there anything that you feel was outstanding?
Awesome
What could have been done to improve your experience?
Nope

May 22, 2025
Was there anything that you feel was outstanding?
Excellent

May 21, 2025
Was there anything that you feel was outstanding?
All good

May 17, 2025
Was there anything that you feel was outstanding?
Dr. McIntosh and his primary nurse (I have forgotten her name) are both very professional and courteous. I felt that they both treated my symptoms seriously and worked to determine what is going on.
What could have been done to improve your experience?
There is nothing to improve based on my most recent visit.

May 9, 2025
Was there anything that you feel was outstanding?
Dr. Mays is extraordinary! I have complete faith in his ability to diagnose and treat my conditions.

May 9, 2025
Was there anything that you feel was outstanding?
Dr. Mays is patient and makes sure he understands your questions and concerns before responding. He is thorough and very knowledgeable. He provides information, helpful resources and instructions to involve me in my care. I recommend him highly to anyone looking for an excellent provider.

May 9, 2025
Was there anything that you feel was outstanding?
Dr. Rugen and staff always provide excellent service to me and my family.

May 9, 2025
Was there anything that you feel was outstanding?
The team work and good atmosphere was very apparent.

May 9, 2025
Was there anything that you feel was outstanding?
Everyone exceeded expectations.

May 9, 2025
Was there anything that you feel was outstanding?
Very pleased with Dr Voss,he truly shows he is invested in his patients

May 9, 2025
Was there anything that you feel was outstanding?
Every person I interacted with was knowledgeable and courteous

May 9, 2025
Was there anything that you feel was outstanding?
Kaylee Bowen was amazing to see. Even coordinated between my normal doctor there at the facility as I didn't think I'd be able to get a quick appointment I just opted to see someone at the convenient care side.

May 9, 2025
Was there anything that you feel was outstanding?
Consistent experience always. A professional visit

May 9, 2025
Was there anything that you feel was outstanding?
Dr. Naidu and her nurse are excellent caregivers and very passionate about there work and patients!

May 9, 2025
Was there anything that you feel was outstanding?
Dr Rama Naidu is the Best doctor.

May 9, 2025
Was there anything that you feel was outstanding?
Everyone that I came in contact with was friendly, thorough and professional. I think the whole office is terrific. I have recommended this office to many people!

May 9, 2025
Was there anything that you feel was outstanding?
All were very professionnal

May 9, 2025
Was there anything that you feel was outstanding?
Everyone we came into contact was very good.

May 9, 2025
Was there anything that you feel was outstanding?
As usual, the staff and NP are amazing on a personal and prifessional level.

May 9, 2025
Was there anything that you feel was outstanding?
Whole staff and doctors excellent.

May 9, 2025
Was there anything that you feel was outstanding?
I always get great treatment and care at this facility. Dr. Gene Draves is excellent.

May 9, 2025
Was there anything that you feel was outstanding?
They were all very caring and if I asked any questions they explained them where I could understand them.

May 9, 2025
Was there anything that you feel was outstanding?
Dr Eidelman and his staff are extremely caring, knowledgeable and a dedicated staff. Dr. Eidleman takes extra time to do whatever is necessary to diagnose the situation. He then expertly advises the steps to take to help the situation. It has been a pleasure to be his patient. I feel assured that I am getting the best care I possibly can.

May 9, 2025
Was there anything that you feel was outstanding?
Lainey Brown was extra attentive and really listened to my concerns giving me the exact choices I had and her support was reassuring I will be ok. I really needed to hear that. I now have CLEAR answers to the next step on this journey.

May 9, 2025
Was there anything that you feel was outstanding?
Anne listened to my concerns and had a plan to help me. Her nurse and office manager are both very pleasant and caring.

May 9, 2025
Was there anything that you feel was outstanding?
All staff are professional

May 9, 2025
Was there anything that you feel was outstanding?
Every member we engaged with was awesome. Very friendly and personable.

May 9, 2025
Was there anything that you feel was outstanding?
The attendant nurse Patty was outstanding. A delight and very professional.

May 9, 2025
Was there anything that you feel was outstanding?
Dr Thapa is very good staff is very helpful

May 9, 2025
Was there anything that you feel was outstanding?
Continued excellence in all my healthcare needs by Dr Herleth and all staff in his office and labs

May 9, 2025
Was there anything that you feel was outstanding?
Dr. Trubune-Brown took her time snd explained to me my health concerns where I was able to comprehend.

May 9, 2025
Was there anything that you feel was outstanding?
Dr Hageman and his staff always provide excellent care

May 9, 2025
Was there anything that you feel was outstanding?
Erin has a genuine concern for the patient’s health issues. I am confident she will help me choose the correct treatment.

May 9, 2025
Was there anything that you feel was outstanding?
Dr Silverstein is so caring, takes time for your questions and explains everything to you

May 9, 2025
Was there anything that you feel was outstanding?
Love Dr Maestas. I know I have to wait a lengthy time to see him. However, I assume he gives all patients the attention he gave me. Therefore, it is worth the wait and I have no room to complain

May 9, 2025
Was there anything that you feel was outstanding?
Dr. Woody listened very well to my concerns and provided solutions and advise. I didn’t feel rushed at my appointment

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