BJC Health Primary Care

4.6 out of 5

5,783 verified ratings

5,783 Ratings, 1,865 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 27, 2026
What else would you like to say about your experience?
Michelle is a wonderful provider in whom I have confidence.

Apr 27, 2026
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I was totally impressed with the courtesy, and professionalism that I was not expecting. Thank you for providing a clean and welcoming facility when your care taker is unavailable!

Apr 27, 2026
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I found the visit to be very timely and efficient. I was in and out satisfied with my diagnosis and my treatment in 20 minutes. I loved it.

Apr 27, 2026
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The care I received was exactly what I needed.

Apr 27, 2026
What else would you like to say about your experience?
From the staff to the nurse who saw me -- totally professional, friendly, fast, competent, and personable. I'd highly recommend these people to family and friends.

Apr 27, 2026
What else would you like to say about your experience?
They listened and provided me with a solution to help me. Thank you so very much!

Apr 27, 2026
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Your staff was very friendly and very helpful, and I really appreciate it. Thank you.

Apr 27, 2026
What else would you like to say about your experience?
The staff was kind and treated me with respect and courtesy. I am very grateful for the excellent service.

Apr 25, 2026
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LaToya was great. I loved her. She got straight to the point. She figured out what the problem was, and she helped me as good as she could. She helped me get to the root of my issue, and I really appreciate her. So I really want to say thank you.

Apr 25, 2026
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Paula was extremely easy to talk to, listened to all my concerns, and addressed the issues that I had. I would definitely recommend her.

Apr 24, 2026
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Staff was polite and efficient. I was highly impressed with their ability and attitude.

Apr 24, 2026
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Everyone was very polite

Apr 24, 2026
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Stephani Summers is awesome. Always listens, dosen't rush and is compassionate

Apr 24, 2026
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Dr. Jalloh had a very good bedside manner, was thorough and very pleasant to deal with.

Apr 24, 2026
What else would you like to say about your experience?
The nurse practitioner was excellent, took her time in assessing my symptoms and did a great job. I appreciate it.

Apr 24, 2026
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I really appreciate the kindness shown by everyone there. They clearly explained everything which was great because I felt so bad I had to ask several questions.

Apr 24, 2026
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I was extremely happy with the service provided at the Parkland Urgent Care and I would highly recommend it to anyone. Thank you.

Apr 24, 2026
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Great quick and helpful. I’m a mom of 3 under 5 and was able to get my illness under control so I could go back to momming!

Apr 23, 2026
What else would you like to say about your experience?
Very good experience

Apr 23, 2026
What else would you like to say about your experience?
Didn't get a chance to ask all my questions

Apr 23, 2026
What else would you like to say about your experience?
Melissa Lee is an exceptional provider !!!!!

Apr 23, 2026
What else would you like to say about your experience?
NP Lee provided care, medication, and recommendations that worked to quickly resolve my symptoms and get me back to work!

Apr 23, 2026
What else would you like to say about your experience?
I received quick and very professional and friendly service.

Apr 23, 2026
What else would you like to say about your experience?
Everyone was very nice and welcoming, the facility was very vey clean, and I got in and out quickly.

Apr 23, 2026
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Val was so caring and attentive.

Apr 23, 2026
What else would you like to say about your experience?
Nurse practitioner was very nice.

Apr 23, 2026
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Very nice overall

Apr 23, 2026
What else would you like to say about your experience?
Timely, courteous responses and good service provided by all!

Apr 23, 2026
What else would you like to say about your experience?
Easy and she had compassion.

Apr 22, 2026
What else would you like to say about your experience?
The Staff was very caring

Apr 22, 2026
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From start to finish everyone was very friendly with excellent customer service! I appreciate all of the love from everyone I encountered! Thank you so much to everyone!

Apr 22, 2026
What else would you like to say about your experience?
Very kind and efficient! Was in and out in no time! Thanks again for the wonderful care!

Apr 22, 2026
What else would you like to say about your experience?
She was very thorough and explained everything to me. I appreciate it how kind she was.

Apr 22, 2026
What else would you like to say about your experience?
I am changing Doctors to BJC. Loved the courtesy care!

Apr 22, 2026
What else would you like to say about your experience?
It was a very pleasant experience.

Apr 22, 2026
What else would you like to say about your experience?
She was good at her job

Apr 21, 2026
What else would you like to say about your experience?
nothing, it was excellent!!!!!

Apr 21, 2026
What else would you like to say about your experience?
Very caring, professional individuals

Apr 21, 2026
What else would you like to say about your experience?
Great experience- fast and friendly. Got out of there in good time Glad I went

Apr 21, 2026
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Had good experience.

Apr 21, 2026
What else would you like to say about your experience?
The clinic was very helpful, I would go there again if needed.

Apr 21, 2026
What else would you like to say about your experience?
Everyone was kind and professional. Excellent visit.

Apr 21, 2026
What else would you like to say about your experience?
It could not have been better….

Apr 21, 2026
What else would you like to say about your experience?
Valerie was very thorough with the testing and was therefore able to diagnose my illness correctly before I left.

Apr 21, 2026
What else would you like to say about your experience?
Everything was very professional and great service

Apr 21, 2026
What else would you like to say about your experience?
I felt the doctor did not fully listen to what was going on

Apr 20, 2026
What else would you like to say about your experience?
Everyone was very nice! There wasn't much of a wait time and it all went smooth and easy. I appreciated the care everyone showed me.

Apr 20, 2026
What else would you like to say about your experience?
They are a great team! I am so appreciative of their approach. Genuine, caring, efficient, and knowledgeable

Apr 20, 2026
What else would you like to say about your experience?
I appreciate the staff. They are kind and caring.

Apr 20, 2026
What else would you like to say about your experience?
I would like to use her again.