BJC Healthcare - Primary Care

4.8 out of 5

46,725 verified ratings

46,725 Ratings, 12955 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 31, 2025
Was there anything that you feel was outstanding?
The nurse that I had was very hospitable. Fun to talk to and knowledgeable.
What could have been done to improve your experience?
All good.

May 31, 2025
What could have been done to improve your experience?
All good

May 29, 2025
Was there anything that you feel was outstanding?
Dr. Mc is empathetic and truly listens to his patients. He never hesitates to ask follow up questions and always runs through the visit step by step to ensure you are leaving with every question answered and the next steps are clear.
What could have been done to improve your experience?
Excellent visit.

May 27, 2025
Was there anything that you feel was outstanding?
Dr. Morris is terrific. Knowledge, compassionate, professional, and efficient. I feel very fortunate to have him as my physician. Thanks for having him on staff.
What could have been done to improve your experience?
All good.

May 27, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Great experience

May 26, 2025
Was there anything that you feel was outstanding?
All good
What could have been done to improve your experience?
All ok

May 26, 2025
Was there anything that you feel was outstanding?
Awesome
What could have been done to improve your experience?
Nope

May 22, 2025
Was there anything that you feel was outstanding?
Excellent

May 21, 2025
Was there anything that you feel was outstanding?
All good

May 17, 2025
Was there anything that you feel was outstanding?
Dr. McIntosh and his primary nurse (I have forgotten her name) are both very professional and courteous. I felt that they both treated my symptoms seriously and worked to determine what is going on.
What could have been done to improve your experience?
There is nothing to improve based on my most recent visit.

May 7, 2025
Was there anything that you feel was outstanding?
Very good.

May 6, 2025
Was there anything that you feel was outstanding?
Very friendly

May 6, 2025
Was there anything that you feel was outstanding?
Great service.

May 3, 2025
Was there anything that you feel was outstanding?
Excellent service

May 3, 2025
Was there anything that you feel was outstanding?
Great Doctor.

May 1, 2025
Was there anything that you feel was outstanding?
Very good

Apr 23, 2025
Was there anything that you feel was outstanding?
Very professional

Apr 18, 2025
Was there anything that you feel was outstanding?
All were excellent

Apr 18, 2025
Was there anything that you feel was outstanding?
I love Michele! She is a wonderful provider.

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr Fei was excellent and very well prepared with our medical history

Apr 18, 2025
Was there anything that you feel was outstanding?
Every staff member was friendly & gave excellent care . I was very grateful to be able to get the appointment so quickly, see Dr. Napier, & have xrays on my knee done before going on a planned vacation.

Apr 18, 2025
Was there anything that you feel was outstanding?
Michele covers so much h in a short time. I appreciate her.

Apr 18, 2025
Was there anything that you feel was outstanding?
It is always a pleasure to see Michelle. She makes sure I understand the issue and includes me in all decisions. She is a great asset to BJC.

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr.schleeper truly listens & gives feedback regarding my questions.

Apr 18, 2025
Was there anything that you feel was outstanding?
Doctor Moore and his Staff is an excellent Doctor.

Apr 18, 2025
Was there anything that you feel was outstanding?
Jillian was extraordinary

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr. Epps McElroy is the best!

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr. Silverstein was very patient & considerate of my views on my care.

Apr 18, 2025
Was there anything that you feel was outstanding?
From the receptionist to our nurse to Dr Silverstein, the experience was exceptional. This was our first appointment with the doctor and he was very warm and welcoming and very attentive to our needs. I am glad we were able to get him as our primary care doctor.

Apr 18, 2025
Was there anything that you feel was outstanding?
The reception and the aid as well as DNP Armstead were very much in sync and versed in knowing about my med history. They were all thoughtful, kind and professional.

Apr 18, 2025
Was there anything that you feel was outstanding?
Erin is an outstanding professional, and is very thorough and knowledgeable. I really appreciate her!!

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr. Hitchcock and his nurses are always friendly and courteous and respectful. They provide awesome care.

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr Kiley not only listens, she helps without sending me to another specialist!. I just feel like my health has gotten better since seeing her. I am soooooooo thankful for her. I hope I never have to change doctors again!

Apr 18, 2025
Was there anything that you feel was outstanding?
Stephanie was very pleasant I've seen her before . very pleased to be able to see her When Dr. isn't available.

Apr 18, 2025
Was there anything that you feel was outstanding?
Stephanie was excellent. She listened to all my concerns, and we made the decisions for my plan of care together. She is an excellent and very kind provider.

Apr 18, 2025
Was there anything that you feel was outstanding?
Quick response

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr. Roethemeyer is EXCELLENT! Staff is great, too!

Apr 18, 2025
Was there anything that you feel was outstanding?
I do not think there is a finer Doctor than Dr. Guillemette!! He is caring, thorough with every aspect of your appointment. He takes the time to answer any question you might have!

Apr 18, 2025
Was there anything that you feel was outstanding?
Always appreciate the care and attention received by Dr. Loe , her staff and administrators.

Apr 18, 2025
Was there anything that you feel was outstanding?
The doctor asked appropriate questions and didn’t rush through the appointment. He explained things clearly and with empathy.

Apr 18, 2025
Was there anything that you feel was outstanding?
My doctor Is great

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr. Baker is on top of all my health concerns no matter which other doctors are sharing information and data in My Chart. She gives me her insight and answers questions I hadn't even thought of.

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet and her team are always efficient and respond back quickly. I never feel like I wait long.

Apr 18, 2025
Was there anything that you feel was outstanding?
Doctor, visit and result of test were very timely and appreciated!

Apr 18, 2025
Was there anything that you feel was outstanding?
Ann took time to read a recent MRi report to see if it showed anything related to my current issue.

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr. Kane is an extraordinary physician. She has not only provided me with excellent healthcare for several years and kept me in good shape at age 62, she also was able to diagnose my husband‘s cancer after this had been missed by the GP he had been seeing. We believe he thoroughly examined and treatment saved his life!

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr Wright is amazing. He is friendly and kind. He is informative and down to earth. I am so glad he is my doctor.

Apr 18, 2025
Was there anything that you feel was outstanding?
Dr. Tyler is amazing ! He is so down to earth and friendly! He made me feel so welcome. He listened to me and that is huge these days!

Apr 18, 2025
Was there anything that you feel was outstanding?
Excellent visit. Assistant and Dr Duncan were very professional and kind.

Apr 18, 2025
Was there anything that you feel was outstanding?
Nancy is always great to see.

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