BJC Health Primary Care

4.8 out of 5

59,325 verified ratings

59,325 Ratings, 23,540 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 20, 2025
Was there anything that you feel was outstanding?
Dr Mossman
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Dr. Voss is excellent doctor. Staff is friendly, courteous and very helpful.
What could have been done to improve your experience?
Nothing.

Dec 20, 2025
Was there anything that you feel was outstanding?
Dr. Voss is amazing & very compassionate.

Dec 20, 2025
Was there anything that you feel was outstanding?
Great
What could have been done to improve your experience?
Anything

Dec 20, 2025
Was there anything that you feel was outstanding?
The information given on hospital stay was clarified and helped me to further understand .y health issue.
What could have been done to improve your experience?
N/A

Dec 20, 2025
Was there anything that you feel was outstanding?
Dr Schnurr spends time with me and listens to all I say and answers my questions. Great doctor

Dec 20, 2025
Was there anything that you feel was outstanding?
Dr. Grus.
What could have been done to improve your experience?
Nothing.

Dec 20, 2025
Was there anything that you feel was outstanding?
Everyone was because they were very nice and explaining everything that I was going through with my situation
What could have been done to improve your experience?
Nothing everything was fine

Dec 20, 2025
Was there anything that you feel was outstanding?
Mrs Gipson’s compassion and caring were exceptional! It was definitely appreciated
What could have been done to improve your experience?
Nothing everything was excellent

Dec 20, 2025
Was there anything that you feel was outstanding?
The doctor and the staff
What could have been done to improve your experience?
Everything went good want change nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Michele & her time spent with me & asking if I had further questions.
What could have been done to improve your experience?
Nothing

Dec 20, 2025
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Appreciate Dr. Gold and I have extraordinary conversations.

Dec 20, 2025
Was there anything that you feel was outstanding?
Monica is the best! She spends all of the time with us we need and genuinely cared about the patient.

Dec 20, 2025
Was there anything that you feel was outstanding?
I tend to talk and I had a couple things I was concerned about that I'm sure I took WAY too much of Monica's time discussing. That said, she was very patient and engaged with me.
What could have been done to improve your experience?
Not much.....

Dec 20, 2025
Was there anything that you feel was outstanding?
PA Broaddus as always was very welcoming and patient. She answered all my questions and explained lab and other test results.
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Lucy Brady’s and her staff were caring and professional in listening and informing me as to what I can do to improve my health.

Dec 20, 2025
Was there anything that you feel was outstanding?
Nope
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Dr Triska and her Medical Assist were excellent. I felt well cared for please with the visit and their willingness to give to give me the time I needed. I'm very happy with the visit.
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Tamara was very knowledgeable

Dec 20, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Everyone was outstanding
What could have been done to improve your experience?
Na

Dec 20, 2025
Was there anything that you feel was outstanding?
Louise Blase
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Very professional
What could have been done to improve your experience?
I’m satisfied

Dec 20, 2025
Was there anything that you feel was outstanding?
I felt Shannon really listened to my concerns. She also spent the right amount of time diagnosing me and explaining treatment for my illness.
What could have been done to improve your experience?
Nothing. It was a good visit

Dec 20, 2025
Was there anything that you feel was outstanding?
Dr. Hayes
What could have been done to improve your experience?
Nothing, it was all excellent.

Dec 20, 2025
Was there anything that you feel was outstanding?
Doctor Hayes is working with me very hard on a back injury and after many doctors, she may have found a cure..
What could have been done to improve your experience?
Nothing..

Dec 20, 2025
Was there anything that you feel was outstanding?
Na
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
The staff as a whole
What could have been done to improve your experience?
nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Laura Hill with her explanations. As a senior citizen, this is very important to me.
What could have been done to improve your experience?
Nothing, it was very well done.

Dec 20, 2025
Was there anything that you feel was outstanding?
Jean is always amazing, and the reason I have been going to Sunset Hills Adult medicine for so many years. She cares about me as a whole person and I feel I always receive excellent care.
What could have been done to improve your experience?
Nothing it was excellent

Dec 20, 2025
Was there anything that you feel was outstanding?
All staff were friendly and helpful

Dec 20, 2025
Was there anything that you feel was outstanding?
Very pleased. Dr Epps McElroy is terrific! Very knowledgeable and compassionate.

Dec 20, 2025
Was there anything that you feel was outstanding?
We all do it Tony is an amazing practitioner. She went out of her way to be sure I had the medication that I needed.

Dec 20, 2025
Was there anything that you feel was outstanding?
Overall visit
What could have been done to improve your experience?
Nothing. Excellent service everytime

Dec 20, 2025
Was there anything that you feel was outstanding?
The entire staff was great. Friendly and well informed.

Dec 20, 2025
Was there anything that you feel was outstanding?
Dr. Thapa
What could have been done to improve your experience?
Not a thing

Dec 20, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Staff was/is always polite and friendly!! Ashley Tyler was referred to me by one of my co-workers everything she said about her was TRUE! My Np is better than yours!!
What could have been done to improve your experience?
My visit was awesome! No improvement needed!

Dec 20, 2025
Was there anything that you feel was outstanding?
Ashley was amazing. It's been years since I've had a provider listen and advise me on things the truly mattered to my health. Great work!

Dec 20, 2025
Was there anything that you feel was outstanding?
The overall quality and atmosphere of the office is amazing! This coming from someone throughout life has not generally had a personal care physician this was a great experience
What could have been done to improve your experience?
Nothing excellent all the way around

Dec 20, 2025
Was there anything that you feel was outstanding?
Megan is very easy to talk with and professional. She always addresses all of my concerns.
What could have been done to improve your experience?
Na

Dec 20, 2025
Was there anything that you feel was outstanding?
Everybody is great
What could have been done to improve your experience?
Perfect

Dec 20, 2025
Was there anything that you feel was outstanding?
Everyone I saw that day was very nice , friendly, and very professional. It was a very good visit.
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
Always a good experience!
What could have been done to improve your experience?
INo way to improve excellence!!

Dec 20, 2025
Was there anything that you feel was outstanding?
Doctor was very informative about test results and explaining next steps.

Dec 20, 2025
Was there anything that you feel was outstanding?
Dr. Westman
What could have been done to improve your experience?
Nothing

Dec 20, 2025
Was there anything that you feel was outstanding?
All staff

Dec 20, 2025
Was there anything that you feel was outstanding?
Gina is just the best! She always makes me feel welcome and never rushes so we can really talk about what's going on. The new facility is so nice and everyone was so kind.
What could have been done to improve your experience?
Nothing!

Dec 20, 2025
Was there anything that you feel was outstanding?
Gina Heberlie has always been professional, explaining everything to me so I can understand and listens to any issues I may have. I would highly recommend her services to anyone.