BJC Healthcare Primary Care

4.8 out of 5

62,830 verified ratings

62,830 Ratings, 20,634 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Mossman's attention/ communication
What could have been done to improve your experience?
N/A

Oct 18, 2025
Was there anything that you feel was outstanding?
Lance Lane
What could have been done to improve your experience?
Nothing

Oct 18, 2025
Was there anything that you feel was outstanding?
Lance is excellent! I am very happy with him!
What could have been done to improve your experience?
Nothing

Oct 18, 2025
Was there anything that you feel was outstanding?
All staff were responsive and pleasant.
What could have been done to improve your experience?
Nothing.

Oct 18, 2025
Was there anything that you feel was outstanding?
The staff and doctor was exceptional

Oct 18, 2025
Was there anything that you feel was outstanding?
The whole staff was great
What could have been done to improve your experience?
Every thing went great

Oct 18, 2025
What could have been done to improve your experience?
Length of wait was excessive

Oct 18, 2025
Was there anything that you feel was outstanding?
Would recommend to a friend

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. And nurse treat me as a friend, not just a patient.
What could have been done to improve your experience?
Nothing.

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr Gold is outstanding. He is extremely knowledgeable and professional. Dr Gold is thorough and provides a high level of care. He shows concern compassion and empathy for his patients. Ancillary staff is remarkably and supportive. Team works well together and the in house lab is a plus. Thank you
What could have been done to improve your experience?
Nothing

Oct 18, 2025
Was there anything that you feel was outstanding?
The whole doctor’s visit with Dr. Gold was professional and friendly, I have been his patient for more than 25 years.
What could have been done to improve your experience?
Non applicable

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Anand and assistant are fantastic.
What could have been done to improve your experience?
My visit was perfect.

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Rilpou is an excellent doctor and listener.
What could have been done to improve your experience?
Nothing

Oct 18, 2025
What could have been done to improve your experience?
Honestly there is nothing you could improve on. This is the best doctor and policies I have ever experienced.

Oct 18, 2025
Was there anything that you feel was outstanding?
Doctor was very professional and friendly.

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr Nickoli

Oct 18, 2025
Was there anything that you feel was outstanding?
NP Nick was great and spent time talking about wellness. I will see him again, very comfortable and helpful.
What could have been done to improve your experience?
Nothing, all good

Oct 18, 2025
Was there anything that you feel was outstanding?
Denise was informative and clear with directions and recommendations for medication and dietary recommendations.

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr C. Schenwerk was easy to understand and good response to questions. This was my first Video call and I was very comfortable how it went.
What could have been done to improve your experience?
Nothing it was perfect.

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Jackson delivers extraordinary care. She listens. She involves my concerns and decisions in her assessment. She seems to genuinely care for the patient. I think she’s excellent!!
What could have been done to improve your experience?
Nothing. They have it all figured out.

Oct 18, 2025
Was there anything that you feel was outstanding?
Everyone!!!
What could have been done to improve your experience?
Nothing!!

Oct 18, 2025
Was there anything that you feel was outstanding?
The staff was friendly and helpful
What could have been done to improve your experience?
N/A

Oct 18, 2025
Was there anything that you feel was outstanding?
The NP and her N.A. was very knowledgeable caring and professional
What could have been done to improve your experience?
Nothing I

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr Shawahin never makes me feel rushed,he always answers all my concerns.

Oct 18, 2025
Was there anything that you feel was outstanding?
I love my doctor and his staff.Excellent!!!!!!
What could have been done to improve your experience?
Everything went well.

Oct 18, 2025
Was there anything that you feel was outstanding?
no

Oct 18, 2025
Was there anything that you feel was outstanding?
The Dr herself
What could have been done to improve your experience?
Nothing

Oct 18, 2025
Was there anything that you feel was outstanding?
First visit with Erin. Would gladly see her again. She had excellent rapport and was extremely professional and helpful.
What could have been done to improve your experience?
Nothing. All went very smoothly

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr Garner and his staff (EVERYONE) that we encountered were THE BEST! Thank you for being there when we need you!
What could have been done to improve your experience?
Keep up the great work!

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Garner is one of the finest physicians that I have ever had the opportunity to meet my wife is was In healthcare for over 35 years and I’ve met dozens of physicians never have I met anyone with the aptitude and intelligence that this man has
What could have been done to improve your experience?
Subscribe nothing that I can think of it at this time the staff was courteous and kind and again I feel the Dr. Garner is one of the finest physicians out there

Oct 18, 2025
Was there anything that you feel was outstanding?
Both Megan and the nurse assistant!

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Hitchcock is and always has been extraordinary! He listens to you and talks with you about your health issues or concerns. Very friendly!
What could have been done to improve your experience?
Nothing

Oct 18, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Perfect

Oct 18, 2025
Was there anything that you feel was outstanding?
All good.

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. MOORE is great. He's kind, professional listens didn't seemed rushed. Very respectful. Very good experience.
What could have been done to improve your experience?
Not a thing. .Brought in within minutes went immediately to an exam room. Dr came in within minutes after seeing assistant.

Oct 18, 2025
Was there anything that you feel was outstanding?
The staff and doctor were very friendly, professional and understanding.
What could have been done to improve your experience?
Nothing

Oct 18, 2025
Was there anything that you feel was outstanding?
Everyone is so kind there! Just great people!
What could have been done to improve your experience?
They are on correct path, just one step away, to be perfect!

Oct 18, 2025
Was there anything that you feel was outstanding?
All staff members were very kind, helpful and professional.

Oct 18, 2025
Was there anything that you feel was outstanding?
How friendly everyone is made a difference
What could have been done to improve your experience?
Not a thing

Oct 18, 2025
Was there anything that you feel was outstanding?
People are very efficient very kind and right on time. And everything was spotless, clean even the restrooms
What could have been done to improve your experience?
There’s nothing to improve on

Oct 18, 2025
Was there anything that you feel was outstanding?
Everyone was great! Very happy!
What could have been done to improve your experience?
Nothing.

Oct 18, 2025
Was there anything that you feel was outstanding?
Dr Hoelscher and his nurse were through and personable

Oct 18, 2025
Was there anything that you feel was outstanding?
Alldealings with dr and office staff were excellent .nurses are the best.
What could have been done to improve your experience?
Nothing.

Oct 18, 2025
What could have been done to improve your experience?
Nothing

Oct 18, 2025
Was there anything that you feel was outstanding?
I think Dr Lynch is an exceptional physician. He’s been my doc for quite a few years now but this was my first concierge experience. There’s no going back to the old way.

Oct 18, 2025
Was there anything that you feel was outstanding?
Of course Dr Lynch
What could have been done to improve your experience?
Nothing at this time

Oct 18, 2025
Was there anything that you feel was outstanding?
Sharon is fantastic.
What could have been done to improve your experience?
N/A

Oct 18, 2025
Was there anything that you feel was outstanding?
I was in and out quickly. The Dr. and staff are excellent as always.
What could have been done to improve your experience?
Nothing

Oct 18, 2025
Was there anything that you feel was outstanding?
They were all very nice and professional.
What could have been done to improve your experience?
Nothing I can think of.

Oct 18, 2025
Was there anything that you feel was outstanding?
All staff were excellent