BJC Healthcare Primary Care
4.8 out of 5
58,997 verified ratings
58,997 Ratings, 18743 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 20, 2025
Bowen, Bethany
Was there anything that you feel was outstanding?
Very helpful
What could have been done to improve your experience?
Nothing
Sep 19, 2025
Was there anything that you feel was outstanding?
Excellent
Sep 17, 2025
Was there anything that you feel was outstanding?
Excellent service
What could have been done to improve your experience?
Nothing
Sep 16, 2025
Was there anything that you feel was outstanding?
Great Doctor
What could have been done to improve your experience?
Na
Sep 16, 2025
Was there anything that you feel was outstanding?
Great doctor
What could have been done to improve your experience?
Nothing
Sep 16, 2025
Was there anything that you feel was outstanding?
Can’t remember her name: nLady who called me in to the office, charted by weight, took my blood pressure
What could have been done to improve your experience?
Excellent visit
Sep 15, 2025
Was there anything that you feel was outstanding?
Excellent care
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Over-all I think you guys are doing an excellent job. Pls continue.
Sep 13, 2025
Was there anything that you feel was outstanding?
Everyone is always extraordinary. I'm greeted promptly upon arrival and doesn't have to wait more than 5 minutes to be checked in. Nurse recognizes me and Dr Rugen is always engaging, listens and makes sure you understand her Healthcare directions.
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr. Rugen
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr Voss, his PA and the staff
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
She listens too you and caring
What could have been done to improve your experience?
Nothing it was excellent
Sep 13, 2025
Was there anything that you feel was outstanding?
The doctor
What could have been done to improve your experience?
Nothing. Everything went well.
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr schnurr is exceptional
Sep 13, 2025
Was there anything that you feel was outstanding?
Everyone was so friendly.
Sep 13, 2025
Was there anything that you feel was outstanding?
We could not have a better caring doctor. Dr.Mays is a compassionate professional. He listens well to my concerns and connects me with proper resources
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Thanks for prompt service and getting seen in a Friday
Sep 13, 2025
Was there anything that you feel was outstanding?
Everyone was exceptionally great!!!
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Always feel good when visiting this facility and its team. First class all the way!
Sep 13, 2025
Was there anything that you feel was outstanding?
Asked me my opinions before making decisions
What could have been done to improve your experience?
Doctor was late, I was first appointment of the day.
Sep 13, 2025
Was there anything that you feel was outstanding?
Staff was very professional and polite to me and Dr Napier is one of a kind I enjoyed my visit with her
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr Bartley, super care , friendly, good listener. Always so Helpful.
What could have been done to improve your experience?
It went so well, nothing could inprove it.
Sep 13, 2025
Was there anything that you feel was outstanding?
Great Job.
What could have been done to improve your experience?
N/A
Sep 13, 2025
What could have been done to improve your experience?
Nothing I can think of at present.
Sep 13, 2025
Was there anything that you feel was outstanding?
I was very impressed with nurse practitioner. Vanessa Pratt. She was helpful, knowledgeable, and easy to work with. I look forward to working with her again.
What could have been done to improve your experience?
No
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr Brown. She always makes me feel seen, heard and cared for!
What could have been done to improve your experience?
No
Sep 13, 2025
What could have been done to improve your experience?
No improvement needed
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr Shah, his nurse and the check in staff were all extremely welcoming and friendly.
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr. Shah is an excellent provider and resource for my disabled, adult daughter. He is always patient with her and answers her questions during her visit. I am grateful to have him on her care team.
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
I am blown away by how I was treated. I was respected and every action was followed by a step. I am so thankful for this opportunity and team I have been given!
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
It was good
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Great personable staff!
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Everyone was very respectful and kind
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Emily was wonderful. I appreciate that she carefully answers all my questions, offers alternatives and doesn't make me feel rushed. She is a fabulous "medical mam" and I'm thrilled that she's part of the team! .
Sep 13, 2025
Was there anything that you feel was outstanding?
My son and I both was really impressed with the way Dr. Gregory Jones explained everything to us.
What could have been done to improve your experience?
Everything was excellent.
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr Lesley Huffman was awesome!
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr Hayes is amazing! She listened to all my concerns and set up all the testing I requested. I am very thankful to have been referred to her.
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr. Hibbard always addresses my concerns and puts me at ease. I love her!
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr Hibbard is always understanding and attentive
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr Hibbard excellent Dr. GlaD I have her
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
I was very impressed with Dr Hicks. The time he took to understand my issues and the thoughtfulness and insight he showed on potential issues was excellent
Sep 13, 2025
Was there anything that you feel was outstanding?
Everyone that I came in contact with was excellent.
What could have been done to improve your experience?
I have no suggestions.
Sep 13, 2025
Was there anything that you feel was outstanding?
All staff members & nurse practitioner were extremely courteous, & informative, never felt rushed. Felt very comfortable.
What could have been done to improve your experience?
Nothing. It was excellent.
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr Abraham was awesome! I’m so glad I chose him as my primary car doctor
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr. Sajja was very thorough and listened to what I had to say and asked if I had any questions.
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
Service by all staff members as well as the dr bimsrlf
What could have been done to improve your experience?
Nothing
Sep 13, 2025
Was there anything that you feel was outstanding?
The professionalism,care and thoughtful approach of the nurse in making sure everything she did was understood .
What could have been done to improve your experience?
Nothing more was needed. Everyone went above and beyond. I had my appointment time wrong and was late. Dr Eidelman was understanding. I am appreciative and grateful for his and his staff’s consideration .
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr. Jackson, her nurse and the receptionist were excellent!
Sep 13, 2025
Was there anything that you feel was outstanding?
They all did great
What could have been done to improve your experience?
Medically, nothing.
Sep 13, 2025
Was there anything that you feel was outstanding?
Dr. Garner is the best!