Fretz, Valerie FNP
Family Medicine
BJC Medical Group Convenient Care at Godfrey
IL 62035 Directions
4.7 out of 5
358 verified ratings
358 Ratings, 73 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 25, 2026
What else would you like to say about your experience?
I really appreciated Valerie and staff.
Sep 25, 2026
What else would you like to say about your experience?
Dr was excellent, kind, caring, knowledgeable.
Sep 24, 2026
What else would you like to say about your experience?
Very pleased
Sep 23, 2026
What else would you like to say about your experience?
Valerie was very attentive, thorough and professional. She went above and beyond to confer with Dr to discuss my case.
Sep 21, 2026
What else would you like to say about your experience?
Everyone treated me with Respect
Sep 18, 2026
What else would you like to say about your experience?
Couldn't have been any better. Did not have to wait more than 2 minutes.
Sep 15, 2026
What else would you like to say about your experience?
Great care quickly!
Sep 14, 2026
What else would you like to say about your experience?
The waiting time was not very long at all. Went back and everyone was very professional. II would recommend the facility. It was my first visit there and I did feel like I got good care.
Sep 13, 2026
What else would you like to say about your experience?
Everyone was really friendly. I was in and out of there quickly. I plan to bring all my future infections to you.
Sep 11, 2026
What else would you like to say about your experience?
The staff was wonderful!
Sep 10, 2026
What else would you like to say about your experience?
Everyone was pleasant to me and my wife.
Sep 8, 2026
What else would you like to say about your experience?
They were very pleasant.
Sep 8, 2026
What else would you like to say about your experience?
Professional, courteous, and knowledgeable. Addressed concerns and reviewed when needed to go to ER if no improvement
Sep 8, 2026
What else would you like to say about your experience?
An excellent experience. Highly recommend.
Sep 6, 2026
What else would you like to say about your experience?
Medical staff very nice and courteous and helpful and I didn’t feel rushed.
Aug 28, 2026
What else would you like to say about your experience?
The facility was amazing and the provider was great.
Aug 28, 2026
What else would you like to say about your experience?
The staff is always welcoming and knowledgeable. I enjoy using this facility.
Aug 27, 2026
What else would you like to say about your experience?
Val is an excellent provider. We've seen her a couple of times over the last year or so, and she has been amazing each time.
Aug 19, 2026
What else would you like to say about your experience?
Valerie was a true professional. She is a great communicator and very knowledgeable. I was extremely pleased with the care a received from and the entire staff.
Aug 19, 2026
What else would you like to say about your experience?
Everyone I encountered during my visit was very professional and pleasant to speak with. They treated me with respect and were very thorough and thoughtful during my visit.
Aug 18, 2026
What else would you like to say about your experience?
A great experience!!
Aug 18, 2026
What else would you like to say about your experience?
I was very impressed, very impressed with the care, the kindness, and just the whole experience.
Aug 16, 2026
What else would you like to say about your experience?
I accidentally came early to my appt and they were able to fit me in quickly. The NP was very patient and discussed options clearly.
Aug 14, 2026
What else would you like to say about your experience?
The care was great!!!!!!
Everyone was so nice too
Aug 14, 2026
What else would you like to say about your experience?
I was told I would get a call with results, but I didn't receive a call. I did see my results on MyChart though.
Aug 3, 2026
What else would you like to say about your experience?
Very professional staff and I am getting better with the medicine that was prescribed !
Jul 28, 2026
What else would you like to say about your experience?
Very kind and considerate. Positive and very professional experience
Jul 27, 2026
What else would you like to say about your experience?
Great staff
Jul 14, 2026
What else would you like to say about your experience?
Valerie was the most professional and truly the sweetest. She listened and really made me feel better. Melissa was amazing as well. I love coming here!
Jul 14, 2026
What else would you like to say about your experience?
Provider listen to my problem and gave me a fast evaluation of what I should do
Jul 10, 2026
What else would you like to say about your experience?
Very friendly atmosphere
Jul 7, 2026
What else would you like to say about your experience?
They are the nicest people
Jun 25, 2026
What else would you like to say about your experience?
I just wished they were on time with the appointment.
Jun 21, 2026
What else would you like to say about your experience?
The Nurse was friendly as was everyone and my medical issue was taken care of thoroughly.
Jun 18, 2026
What else would you like to say about your experience?
Thanks to everyone for taking good care of me.
Jun 17, 2026
What else would you like to say about your experience?
Excellent service and care
Jun 17, 2026
What else would you like to say about your experience?
They were very pleasant and answered my questions and I felt very comfortable and I highly recommend them to my family. Thank you very much.
Jun 16, 2026
What else would you like to say about your experience?
I was very impressed with the care I received and everyone i interacted with was amazing!!!!
Jun 16, 2026
What else would you like to say about your experience?
Everyone was very kind and listened to what I was telling them. NP understood when I told her how I have this problem quite often and what meds work best for me.
Jun 12, 2026
What else would you like to say about your experience?
I honestly don't see any way that they can improve. Everything was very great. Thank you.
May 27, 2026
What else would you like to say about your experience?
Great staff and care
May 26, 2026
What else would you like to say about your experience?
Valerie was very good! She took the time to answer my questions and explained things to me thoroughly!
May 26, 2026
What else would you like to say about your experience?
Great experience. Very fast courteous service for my disabled brother. Waiting is always a challenge for him. Treated him with much compassion. This isn’t always the case in his medical visits. Godfrey office is the place I will go from now on for all of my family care.
May 26, 2026
What else would you like to say about your experience?
The staff was so good and made me comfortable!
May 23, 2026
What else would you like to say about your experience?
Awesome!!
May 20, 2026
What else would you like to say about your experience?
Everyone was great. Thank you.
May 16, 2026
What else would you like to say about your experience?
Everyone was professional and attentive. They were equally courteous and knowledgeable. It was a very good experience
May 14, 2026
What else would you like to say about your experience?
Good, quick experience provided. All staff from entry to exit were professional & courteous.
May 14, 2026
What else would you like to say about your experience?
Got me in in a timely manner. Explained Since we didn't know what I had I needed to put on a madk.
May 14, 2026
What else would you like to say about your experience?
I am grateful for the care I received. Thank you