Fretz, Valerie FNP
Family Medicine
BJC Medical Group Convenient Care at Godfrey
IL 62035 Directions
4.7 out of 5
184 verified ratings
184 Ratings, 33 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 27, 2026
What else would you like to say about your experience?
Great staff and care
May 26, 2026
What else would you like to say about your experience?
Valerie was very good! She took the time to answer my questions and explained things to me thoroughly!
May 26, 2026
What else would you like to say about your experience?
Great experience. Very fast courteous service for my disabled brother. Waiting is always a challenge for him. Treated him with much compassion. This isn’t always the case in his medical visits. Godfrey office is the place I will go from now on for all of my family care.
May 26, 2026
What else would you like to say about your experience?
The staff was so good and made me comfortable!
May 23, 2026
What else would you like to say about your experience?
Awesome!!
May 20, 2026
What else would you like to say about your experience?
Everyone was great. Thank you.
May 16, 2026
What else would you like to say about your experience?
Everyone was professional and attentive. They were equally courteous and knowledgeable. It was a very good experience
May 14, 2026
What else would you like to say about your experience?
Good, quick experience provided. All staff from entry to exit were professional & courteous.
May 14, 2026
What else would you like to say about your experience?
Got me in in a timely manner. Explained Since we didn't know what I had I needed to put on a madk.
May 14, 2026
What else would you like to say about your experience?
I am grateful for the care I received. Thank you
May 13, 2026
What else would you like to say about your experience?
Top notch care!
May 11, 2026
What else would you like to say about your experience?
NP Valerie Fretz and the assistant made me feel relaxed and well taken care of, they were all excellent in how I was treated. I felt seen, which means everything to me. I share this with my family and friends This is the best care I could ask for. I am so in awe of BJC. My sincere thanks to everyone.
May 8, 2026
What else would you like to say about your experience?
It couldn't have been better!!
May 7, 2026
What else would you like to say about your experience?
I was very impressed with everything. Quick response & very courteous staff.
May 7, 2026
What else would you like to say about your experience?
All the staff was very kind and extremely helpful
May 5, 2026
What else would you like to say about your experience?
Valerie was very attentive and cared very much .
May 4, 2026
What else would you like to say about your experience?
Was treated well got seen prior to
My appt time. Good experience.
May 1, 2026
What else would you like to say about your experience?
NP was very kind. Seemed to want to get me in and out which is understandable because I was contagious. Conversation was limited. NP didn’t mention anything about the medication and how it would work with my organ transplant. Not sure if she saw in my chart all of the medication I’m on for multiple preexisting conditions.
Apr 30, 2026
What else would you like to say about your experience?
Top notch facility and fabulous staff!
Apr 30, 2026
What else would you like to say about your experience?
Professional, kind and knowledgeable!
Apr 28, 2026
What else would you like to say about your experience?
felt cared for, everyone was nice, polite and helpful.
Apr 27, 2026
What else would you like to say about your experience?
The staff was kind and treated me with respect and courtesy. I am very grateful for the excellent service.
Apr 23, 2026
What else would you like to say about your experience?
Val was so caring and attentive.
Apr 21, 2026
What else would you like to say about your experience?
Valerie was very thorough with the testing and was therefore able to diagnose my illness correctly before I left.
Apr 17, 2026
What else would you like to say about your experience?
They all took care of me the very best and I really appreciate it.
Apr 17, 2026
What else would you like to say about your experience?
Very Excellent visit. Thank you. She's doing better.
Apr 17, 2026
What else would you like to say about your experience?
Everyone there was perfectly beautiful to me, okay I would definitely recommend it again to anyone.
Apr 16, 2026
What else would you like to say about your experience?
I thought they did a great job at the BJC convenient care in Godfrey.
Dec 18, 2025
Was there anything that you feel was outstanding?
Everyone was very king and outwardly non-judgmental.
What could have been done to improve your experience?
Nothing
Dec 12, 2025
Was there anything that you feel was outstanding?
Convenient and good care
What could have been done to improve your experience?
None
Dec 9, 2025
Was there anything that you feel was outstanding?
Valerie Fretz
What could have been done to improve your experience?
Nothing
Dec 8, 2025
Was there anything that you feel was outstanding?
Valerie fretz
What could have been done to improve your experience?
Nothing. It was great!
Dec 8, 2025
Was there anything that you feel was outstanding?
The doctors
What could have been done to improve your experience?
More friendly