Kathryn F. Mckenna

Primary

4.5 out of 5

257 verified ratings

257 Ratings, 92 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 19, 2025
Was there anything that you feel was outstanding?
The PA was outstanding

Dec 15, 2025
Was there anything that you feel was outstanding?
All staff were professional in their part of my visit

Dec 15, 2025
Was there anything that you feel was outstanding?
Everyone was caring, explained well, courteous

Dec 8, 2025
Was there anything that you feel was outstanding?
I appreciated her knowledge. I felt she gave me options and I was able to consider all my options and ask questions in a safe environment. I will use this facility and recommend her.

Dec 8, 2025
Was there anything that you feel was outstanding?
Friendly, easy to talk to, answered my questions. I think her name was Kathy.

Dec 5, 2025
Was there anything that you feel was outstanding?
The staff there were very good to me.

Dec 3, 2025
Was there anything that you feel was outstanding?
Both people we saw were excellent!
What could have been done to improve your experience?
All good

Nov 28, 2025
Was there anything that you feel was outstanding?
McKenna was very professional and thorough
What could have been done to improve your experience?
Nothing

Nov 25, 2025
Was there anything that you feel was outstanding?
Everyone was very friendly and kind.

Nov 25, 2025
Was there anything that you feel was outstanding?
Spent maybe over 5 min with me. Tried to give medication history to her. She She didn’t listen to me. I have been there before but never treated like this. She blew me off. Not even 10 min with me to examine. I am formerly a medical office and Hospital employee. I am 72 and know A lot about my body and my history. She should listen when a patient is speaking about a few medical experiences she has had with medication
What could have been done to improve your experience?
She could have slowed down her pace and actually at least made it appear that she was being thorough She could have asked me about my prior infections asked questions about symptoms, medication prescribed. Outcome? She could have listened with respect to an older woman who was sick with a similar illness. It was important to me to feel heard and listened to me about what I was asking for because I had already had it for a number of days and it was getting worse. Did not feel or act compassionate! I am the kind of person where I usually give the person the benefit of the doubt. Not this time.

Nov 22, 2025
Was there anything that you feel was outstanding?
Kathryn McKenna and the nurse that took care of me were both excellent!
What could have been done to improve your experience?
Not one thing.

Nov 13, 2025
Was there anything that you feel was outstanding?
Everyone was very nice
What could have been done to improve your experience?
Nothing

Nov 8, 2025
Was there anything that you feel was outstanding?
Kathryn McKenna was very kind and I felt she genuinely cared about me and what I had going on.
What could have been done to improve your experience?
Nothing, it was all excellent care!

Nov 5, 2025
Was there anything that you feel was outstanding?
I was treated promptly and courteously the staff was fantastic.

Oct 29, 2025
What could have been done to improve your experience?
Very satisfied

Oct 28, 2025
Was there anything that you feel was outstanding?
Everyone there.
What could have been done to improve your experience?
Nothing.

Oct 28, 2025
What could have been done to improve your experience?
The NP to review my home medication list before assuming anything

Oct 27, 2025
Was there anything that you feel was outstanding?
Everyone was extremely nice and helpful
What could have been done to improve your experience?
Nothing

Oct 27, 2025
Was there anything that you feel was outstanding?
As a soon to be nurse practitioner the nurse practitioner there is rude!
What could have been done to improve your experience?
The nurse practitioner’s bedside manners were unacceptable.

Oct 24, 2025
What could have been done to improve your experience?
Realize i have been pt here for long time and being 84 yrs old i should not have to wait nearly 1 hour to be seen.

Oct 24, 2025
Was there anything that you feel was outstanding?
All were
What could have been done to improve your experience?
Nothing

Oct 21, 2025
Was there anything that you feel was outstanding?
All of the above !
What could have been done to improve your experience?
All was excellent.

Oct 21, 2025
Was there anything that you feel was outstanding?
All staff was welcoming, friendly, and efficient.

Oct 21, 2025
Was there anything that you feel was outstanding?
Kathy NP, is a wonderful caring person with a big heart .
What could have been done to improve your experience?
Nothing

Oct 20, 2025
What could have been done to improve your experience?
It was a good visit. No complaints

Oct 20, 2025
Was there anything that you feel was outstanding?
Everyone I came into contact with was very friendly & professional.
What could have been done to improve your experience?
Nothing.

Oct 9, 2025
Was there anything that you feel was outstanding?
Very good experience…

Oct 9, 2025
Was there anything that you feel was outstanding?
I was very satisfied from the services I received. The whole staff was wonderful. They treated my son great and were very patient. The NP was wonderful
What could have been done to improve your experience?
Nothing to improve. Everything was great!

Oct 9, 2025
Was there anything that you feel was outstanding?
No, but care and faculty was very good, really what one should expect, but doesn't always receive

Oct 7, 2025
Was there anything that you feel was outstanding?
They were all very helpful & professional.
What could have been done to improve your experience?
I can’t think of anything that needed improvement.

Oct 7, 2025
Was there anything that you feel was outstanding?
Everybody was great
What could have been done to improve your experience?
I can't think of anything that was lacking

Oct 2, 2025
Was there anything that you feel was outstanding?
Kathy and the nurse
What could have been done to improve your experience?
Nothing

Oct 2, 2025
Was there anything that you feel was outstanding?
Staff curtesy and helpfulness

Oct 1, 2025
Was there anything that you feel was outstanding?
Everything was excellent. Super friendly and efficient nurse and Dr was excellent too. Great new clean facility. Happy to have it minutes from my house!
What could have been done to improve your experience?
Nothing

Sep 30, 2025
Was there anything that you feel was outstanding?
Kathryn was friendly and concise about my condition answering all my questions.

Sep 23, 2025
Was there anything that you feel was outstanding?
Everyone working that i spoke with were friendly and professional.
What could have been done to improve your experience?
N/A

Sep 23, 2025
Was there anything that you feel was outstanding?
It’s hard to pick one. All were professional and courteous.
What could have been done to improve your experience?
Nothing

Sep 21, 2025
Was there anything that you feel was outstanding?
I received Excellent care.
What could have been done to improve your experience?
Nothing at all.

Sep 19, 2025
Was there anything that you feel was outstanding?
Everyone was awesome. From the staff to the nurse practitioner. They were kind, caring and made me feel special. Thank you to all.
What could have been done to improve your experience?
Nothing.

Sep 16, 2025
What could have been done to improve your experience?
Nothing

Sep 16, 2025
Was there anything that you feel was outstanding?
Not at this time.
What could have been done to improve your experience?
Nothing

Sep 9, 2025
What could have been done to improve your experience?
She could of listened to my complaints. She had me in the waiting room an hour before she came in

Sep 4, 2025
What could have been done to improve your experience?
Nothing. Very happy with the service.

Sep 4, 2025
Was there anything that you feel was outstanding?
She recorded our visit for doing her notes afterwards. I thought she showed great organizational skills and attention to detail for said notes.

Sep 2, 2025
Was there anything that you feel was outstanding?
All where very good
What could have been done to improve your experience?
Nothing

Sep 2, 2025
Was there anything that you feel was outstanding?
The Nurse Practitioner I saw was amazing. She addressed the reason that I went for the visit promptly and she even addressed a concern that I wasn’t originally there for. She seemed so caring about all of my symptoms and addressed each one individually. I was also in and out in 30 minutes which is amazing. Thank you so much for the great care provided!
What could have been done to improve your experience?
Nothing, it was great care

Sep 2, 2025
Was there anything that you feel was outstanding?
Everyone I was in contact with that day We're friendly and informative .

Sep 1, 2025
Was there anything that you feel was outstanding?
The staff were all exemplary and caring.

Sep 1, 2025
Was there anything that you feel was outstanding?
no
What could have been done to improve your experience?
nothing. all ok

Sep 1, 2025
Was there anything that you feel was outstanding?
Miss Katherine McKenna, Was excellent in every way and each and every time I’ve ever went to her, she’s always courteous, helpful, compassionate, knowledgeable, conscientious and kind! I hope to always be able to see her. She’s the most wonderful doctor I’ve ever had.! I would highly recommend her!
What could have been done to improve your experience?
Nothing!