Kathryn F. Mckenna

Primary

4.6 out of 5

351 verified ratings

351 Ratings, 89 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 26, 2026
What else would you like to say about your experience?
The facility was very cordial, very professional. The nurse practitioner explained everything, went over everything with me. It was a very, very good experience and I appreciate it.

May 18, 2026
What else would you like to say about your experience?
I was extremely pleased with the care I received. I have nothing but praise for this Convenient Care.

May 17, 2026
What else would you like to say about your experience?
Fast but caring service. Just as needed. I was very pleased and happy I chose this place !!!!!

May 2, 2026
What else would you like to say about your experience?
Kathy was very time generous and answered my questions until I couldn't think of anymore!

Apr 28, 2026
What else would you like to say about your experience?
Very patient and well-mannered and explained things very, very well. My seven-year-old asked a lot of questions and they explained everything and had patience.

Apr 28, 2026
What else would you like to say about your experience?
I always enjoy my experiences an providers at this facility.

Apr 16, 2026
What else would you like to say about your experience?
Everyone was very considerate and gave me a great treatment plan for all of the things that I came in for to establish as a new patient

Apr 16, 2026
What else would you like to say about your experience?
I have visited this office twice this week. Once for me and the other for my daughter. Both times, I was treated with genuine care and respect. They listened to my concerns and talked me through how to help deal with the pain. Very pleased with our experience and thankful to those who treated us.

Dec 19, 2025
Was there anything that you feel was outstanding?
The PA was outstanding

Dec 15, 2025
Was there anything that you feel was outstanding?
All staff were professional in their part of my visit

Dec 15, 2025
Was there anything that you feel was outstanding?
Everyone was caring, explained well, courteous

Dec 8, 2025
Was there anything that you feel was outstanding?
I appreciated her knowledge. I felt she gave me options and I was able to consider all my options and ask questions in a safe environment. I will use this facility and recommend her.

Dec 8, 2025
Was there anything that you feel was outstanding?
Friendly, easy to talk to, answered my questions. I think her name was Kathy.

Dec 5, 2025
Was there anything that you feel was outstanding?
The staff there were very good to me.

Dec 3, 2025
Was there anything that you feel was outstanding?
Both people we saw were excellent!
What could have been done to improve your experience?
All good

Nov 28, 2025
Was there anything that you feel was outstanding?
McKenna was very professional and thorough
What could have been done to improve your experience?
Nothing

Nov 25, 2025
Was there anything that you feel was outstanding?
Everyone was very friendly and kind.

Nov 25, 2025
Was there anything that you feel was outstanding?
Spent maybe over 5 min with me. Tried to give medication history to her. She She didn’t listen to me. I have been there before but never treated like this. She blew me off. Not even 10 min with me to examine. I am formerly a medical office and Hospital employee. I am 72 and know A lot about my body and my history. She should listen when a patient is speaking about a few medical experiences she has had with medication
What could have been done to improve your experience?
She could have slowed down her pace and actually at least made it appear that she was being thorough She could have asked me about my prior infections asked questions about symptoms, medication prescribed. Outcome? She could have listened with respect to an older woman who was sick with a similar illness. It was important to me to feel heard and listened to me about what I was asking for because I had already had it for a number of days and it was getting worse. Did not feel or act compassionate! I am the kind of person where I usually give the person the benefit of the doubt. Not this time.

Nov 22, 2025
Was there anything that you feel was outstanding?
Kathryn McKenna and the nurse that took care of me were both excellent!
What could have been done to improve your experience?
Not one thing.

Nov 13, 2025
Was there anything that you feel was outstanding?
Everyone was very nice
What could have been done to improve your experience?
Nothing

Nov 8, 2025
Was there anything that you feel was outstanding?
Kathryn McKenna was very kind and I felt she genuinely cared about me and what I had going on.
What could have been done to improve your experience?
Nothing, it was all excellent care!

Nov 5, 2025
Was there anything that you feel was outstanding?
I was treated promptly and courteously the staff was fantastic.

Oct 29, 2025
What could have been done to improve your experience?
Very satisfied

Oct 28, 2025
Was there anything that you feel was outstanding?
Everyone there.
What could have been done to improve your experience?
Nothing.

Oct 28, 2025
What could have been done to improve your experience?
The NP to review my home medication list before assuming anything

Oct 27, 2025
Was there anything that you feel was outstanding?
Everyone was extremely nice and helpful
What could have been done to improve your experience?
Nothing

Oct 27, 2025
Was there anything that you feel was outstanding?
As a soon to be nurse practitioner the nurse practitioner there is rude!
What could have been done to improve your experience?
The nurse practitioner’s bedside manners were unacceptable.

Oct 24, 2025
What could have been done to improve your experience?
Realize i have been pt here for long time and being 84 yrs old i should not have to wait nearly 1 hour to be seen.

Oct 24, 2025
Was there anything that you feel was outstanding?
All were
What could have been done to improve your experience?
Nothing

Oct 21, 2025
Was there anything that you feel was outstanding?
All of the above !
What could have been done to improve your experience?
All was excellent.

Oct 21, 2025
Was there anything that you feel was outstanding?
All staff was welcoming, friendly, and efficient.

Oct 21, 2025
Was there anything that you feel was outstanding?
Kathy NP, is a wonderful caring person with a big heart .
What could have been done to improve your experience?
Nothing

Oct 20, 2025
What could have been done to improve your experience?
It was a good visit. No complaints

Oct 20, 2025
Was there anything that you feel was outstanding?
Everyone I came into contact with was very friendly & professional.
What could have been done to improve your experience?
Nothing.

Oct 9, 2025
Was there anything that you feel was outstanding?
Very good experience…

Oct 9, 2025
Was there anything that you feel was outstanding?
I was very satisfied from the services I received. The whole staff was wonderful. They treated my son great and were very patient. The NP was wonderful
What could have been done to improve your experience?
Nothing to improve. Everything was great!

Oct 9, 2025
Was there anything that you feel was outstanding?
No, but care and faculty was very good, really what one should expect, but doesn't always receive

Oct 7, 2025
Was there anything that you feel was outstanding?
They were all very helpful & professional.
What could have been done to improve your experience?
I can’t think of anything that needed improvement.

Oct 7, 2025
Was there anything that you feel was outstanding?
Everybody was great
What could have been done to improve your experience?
I can't think of anything that was lacking

Oct 2, 2025
Was there anything that you feel was outstanding?
Kathy and the nurse
What could have been done to improve your experience?
Nothing

Oct 2, 2025
Was there anything that you feel was outstanding?
Staff curtesy and helpfulness

Oct 1, 2025
Was there anything that you feel was outstanding?
Everything was excellent. Super friendly and efficient nurse and Dr was excellent too. Great new clean facility. Happy to have it minutes from my house!
What could have been done to improve your experience?
Nothing

Sep 30, 2025
Was there anything that you feel was outstanding?
Kathryn was friendly and concise about my condition answering all my questions.

Sep 23, 2025
Was there anything that you feel was outstanding?
Everyone working that i spoke with were friendly and professional.
What could have been done to improve your experience?
N/A

Sep 23, 2025
Was there anything that you feel was outstanding?
It’s hard to pick one. All were professional and courteous.
What could have been done to improve your experience?
Nothing

Sep 21, 2025
Was there anything that you feel was outstanding?
I received Excellent care.
What could have been done to improve your experience?
Nothing at all.

Sep 19, 2025
Was there anything that you feel was outstanding?
Everyone was awesome. From the staff to the nurse practitioner. They were kind, caring and made me feel special. Thank you to all.
What could have been done to improve your experience?
Nothing.

Sep 16, 2025
What could have been done to improve your experience?
Nothing

Sep 16, 2025
Was there anything that you feel was outstanding?
Not at this time.
What could have been done to improve your experience?
Nothing

Sep 9, 2025
What could have been done to improve your experience?
She could of listened to my complaints. She had me in the waiting room an hour before she came in