Poindexter, Amanda FNP

Family Medicine

BJC Medical Group Virtual Care Center

660 Mason Ridge Center Drive

Saint Louis, MO 63141 Directions

4.2 out of 5

65 verified ratings

65 Ratings, 24 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 19, 2025
Was there anything that you feel was outstanding?
I couldn’t see the NP for the majority of the visit. I was talking to a screen.
What could have been done to improve your experience?
It would have been nice to see NP during the visit.

Dec 19, 2025
What could have been done to improve your experience?
NP did not have working audio and had to call me

Dec 8, 2025
Was there anything that you feel was outstanding?
The NP was wonderful
What could have been done to improve your experience?
Nothimg

Dec 8, 2025
Was there anything that you feel was outstanding?
I think the timing was right on schedule the help was as much as she possibly could give me I'm not sure what exactly my condition is not being her fault or anything I would recommend her and she did help

Dec 1, 2025
Was there anything that you feel was outstanding?
I didn’t feel rushed, which was great.

Nov 25, 2025
Was there anything that you feel was outstanding?
Extremely friendly, listened and provided care.
What could have been done to improve your experience?
No improvements

Nov 22, 2025
What could have been done to improve your experience?
Nothing it was perfect

Nov 17, 2025
Was there anything that you feel was outstanding?
I’m grateful of the fact that she told me to follow up with a gynecologist if my symptoms didn’t improve
What could have been done to improve your experience?
Nothing it was perfect

Nov 13, 2025
Was there anything that you feel was outstanding?
She eas exceptionally good. She listen, she asked questions to be precise as to what she could fo to help me. I would love to have her as a primary . She went above and beyond to hear me out with rushing. Her response time to see be was fantastic.
What could have been done to improve your experience?
There isn't anything she could have done to improve her superior service. If I am ever on neef of after hour care I am praying she would be the staff member I get to help me. She prescribed the tight medication that almost instantly started my healing process without any side effects.

Nov 12, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Not have been some what rude about video visits, when my doctors office said this was the only available way to do it

Sep 2, 2025
What could have been done to improve your experience?
Wonderful visit she was very thorough and she explained everything, gave detailed instructions on what to do .. and she told me to follow up if I had any other issues

Aug 22, 2025
Was there anything that you feel was outstanding?
Yes, Amanda was thoughtful, attentive, and gave clear instruction on how to proceed following the appointment.

Aug 22, 2025
Was there anything that you feel was outstanding?
Everything went great very professional
What could have been done to improve your experience?
No changes needed

Aug 11, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Got on a call really late. Didn’t provide information that I needed never included my doctors note for work. Call back and said that she was gonna send it out. Never sent anything out. Couldn’t get back in touch with the care team.

Jul 24, 2025
What could have been done to improve your experience?
Felt rushed

Jul 21, 2025
Was there anything that you feel was outstanding?
Wonderful experience. I truly appreciate the amazing staff

Jul 8, 2025
Was there anything that you feel was outstanding?
None
What could have been done to improve your experience?
None

Jul 5, 2025
What could have been done to improve your experience?
Receive follow up care in a timely manner

Jul 2, 2025
Was there anything that you feel was outstanding?
Amanda did a great job!
What could have been done to improve your experience?
My needs were met.

Jun 9, 2025
Was there anything that you feel was outstanding?
Helped me in a Very timely manner, Greatly appreciated.
What could have been done to improve your experience?
N/A

Apr 2, 2025
Was there anything that you feel was outstanding?
This medical group is second to none. They have integrity and their core principles reflect the patients needs and accommodations towards a better life. Amanda poindexter is a great Doctor and was very attentive to my needs and listen my concerns. This place is so good I can't say enough good things. Thanks for all that you do and I hope to be a patient throughout my life.

Apr 2, 2025
Was there anything that you feel was outstanding?
Amanda was 20 minutes late, rude, and unfriendly.

Mar 6, 2025
Was there anything that you feel was outstanding?
It was my first time and everyone was very helpful and friendly

Feb 6, 2025
Was there anything that you feel was outstanding?
The NP that assessed my symptoms was thorough , kind and professional. This is the second day and I’m already feeling much better !