Clancy, Katherine NP
Primary
BJC Medical Group Convenient Care at O'Fallon
2630 State Highway K
O'Fallon, MO 63368 Directions
4.8 out of 5
134 verified ratings
134 Ratings, 33 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 23, 2026
What else would you like to say about your experience?
It was great.
Sep 23, 2026
What else would you like to say about your experience?
Very prompt care
Sep 4, 2026
What else would you like to say about your experience?
Excellent experience.
Sep 4, 2026
What else would you like to say about your experience?
I just wanted to say that I was taken care of from the moment I walked in to the moment I walked out. Everybody was super supportive and kind, and I definitely felt like I was heard and taken care of. So I just want to say thank you, thank you, thank you for all of the great help that day. I had a burn on my hand, and they really assisted me, and gave me the confidence, and that I was going to get better.
Aug 18, 2026
What else would you like to say about your experience?
ev8eryb8ody was great and the care was excellent
Aug 16, 2026
What else would you like to say about your experience?
Always great!
Aug 15, 2026
What else would you like to say about your experience?
Incredibly fast, friendly and professional
Aug 13, 2026
What else would you like to say about your experience?
I was seen by the providers quickly and all my concerns were treated seriously. Aside from not feeling 100%, it was a very comfortable, and helpful, experience.
Jul 22, 2026
What else would you like to say about your experience?
Friendly and helpful staff. Was compassionate and professional.
Jul 8, 2026
What else would you like to say about your experience?
Surprised didnt have to wait long to be seen..was fast and to the point with everything. Also so nice and clean. I was impressed. I really didnt know that existed.
Jul 4, 2026
What else would you like to say about your experience?
The doctor listened to my endless questions and worked with me to create a treatment plan I was happy with
Jul 3, 2026
What else would you like to say about your experience?
They got in to see the doctor within a few minutes of arrival. Saw the doctor and the medicines seem to have done their job. I'm happy.
Jul 1, 2026
What else would you like to say about your experience?
Great overall experience.
Jun 30, 2026
What else would you like to say about your experience?
Nice that I was in and out in less than 45 minutes.
Jun 24, 2026
What else would you like to say about your experience?
Very positive experience. Staff was wonderful and I was seen quickly. Would highly recommend!! Everyone that I encountered from the front desk to the clinical staff was caring and professional
Jun 13, 2026
What else would you like to say about your experience?
Everyone was extremely kind and the care was excellent.
Jun 11, 2026
What else would you like to say about your experience?
I would say the nurse practitioner that I got this last time was not the warmest or the most open to listening to my questions. That's all. But she took good care of me and what she prescribed worked really well. So I'm not going to worry about it. I'll use you again. No problem.
May 11, 2026
What else would you like to say about your experience?
All went well. I’m on the mend and the staff was right on the problem and provided the necessary medication.
Apr 29, 2026
What else would you like to say about your experience?
Always treated well
Apr 29, 2026
What else would you like to say about your experience?
Everyone was very kind
Apr 28, 2026
What else would you like to say about your experience?
Felt like I wasted my time.
Dec 15, 2025
Was there anything that you feel was outstanding?
Everyone was very polite and caring about getting me taken care of with my problems
Dec 8, 2025
Was there anything that you feel was outstanding?
Everyone was extraordinary in every way
What could have been done to improve your experience?
Nothing
Dec 4, 2025
Was there anything that you feel was outstanding?
Karen made a point to talk to my mom, who was the patient even though she has memory issues, to involve her in her medical care plan and decisions
What could have been done to improve your experience?
Nothing
Dec 2, 2025
Was there anything that you feel was outstanding?
The entire staff was helpful and friendly.
What could have been done to improve your experience?
I can't think of anything needing improvement.
Nov 20, 2025
Was there anything that you feel was outstanding?
Staff and NP were excellent.
Nov 14, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Everything was good
Nov 10, 2025
Was there anything that you feel was outstanding?
She was awesome as usual They got me in a room almost immediately. I have seen her in the past and I am thankful for the NP
What could have been done to improve your experience?
Nothing
Nov 6, 2025
Was there anything that you feel was outstanding?
I love this facility. Everyone from the front desk staff, to the nurse, to the NP providing care are friendly and helpful. It is always organized and clean. I e been there several times and I never wait for a super long time and the process is streamlined by online check in and appointment times. I cannot express how awesome they are and how convenient they make the appointments. I have and will continue to send my friends and family their way for nonemergent medical issues!
Nov 4, 2025
Was there anything that you feel was outstanding?
This doctor handled my condition as well as my pcp.
Nov 4, 2025
Was there anything that you feel was outstanding?
Every person I met was kind very competent and cheerful.
What could have been done to improve your experience?
Nothing.
Nov 3, 2025
Was there anything that you feel was outstanding?
The whole visit went extremely well Very pleased with the staff
What could have been done to improve your experience?
No complaints at all
Oct 23, 2025
Was there anything that you feel was outstanding?
The staff is great from the time I walk in until I leave.. always. Friendly and wanting to help..