19,810 Ratings, 10632 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 12, 2025
JenCare Senior Medical Center - Norfolk
The PA nurses and front desk staff has greatly approved
May 12, 2025
All love seeing my Doctor
May 12, 2025
The care l recieved from my doctor and the staff.
May 12, 2025
Dr . Wong is very concerned about my health.
May 11, 2025
Doctor knows me very well staff are so friendly
May 11, 2025
My doctor and her team are exceptionally warm and kind.
May 11, 2025
Good personality and care
May 11, 2025
Nurses and my doctor friendliness they answered all my questions
May 11, 2025
They know me They call me by my name.
May 11, 2025
That I received very good attention from all the staff, both medical and auxiliary.
May 11, 2025
Whenever I am supposed to receive medications or medical supplies at JenCare, I never actually receive them. I wait and wait and wait. Eventually I have to leave without them, because there are other things I have to do. This is an ongoing problem.
May 10, 2025
They treated me well and answered my questions.
May 10, 2025
The Dr's and staff care about my health!
May 10, 2025
My doctor. He keeps impeccable notes on me.
May 10, 2025
My husband and I had two health issues, and we were able to see Dr. Marrero Galban the next day after we called him. He helped us quickly and very well, as always.
May 10, 2025
Friendly staff, great doctors
May 10, 2025
Expert care. Professionalism.
May 10, 2025
Being treated like a family member okay
May 10, 2025
My doctor knows what she is doing. She makes me feel comfortable. Idid not have to wait long Everything went well
May 10, 2025
Give us great people. Great nurse. Great doctor. God bless
May 10, 2025
Everything is good but it's so many choices out there.
May 10, 2025
My health on the right track
May 10, 2025
Appt times on schedule
May 10, 2025
Good customer service at check-in and out. Good service and attention to my needs by Dr. Eady and staff.
May 10, 2025
The Staff is Concerned and Personable, my PCP is AWESOME we also have a Dynamic Relationship!
May 10, 2025
Everyone is helpful. Questions answered. I won't change places. I live in portmouth now and I drive to VB to see my Dr.
May 10, 2025
From the moment I walk in the door they make me feel special!
May 10, 2025
Very little waiting time. Very upbeat positive workers. My doctor is very attentive to my needs and spends quality time with me.
May 10, 2025
Everyone seems to care about you.
May 9, 2025
GREAT SERVICE AND FAST TOO
May 9, 2025
They are GREAT!!
May 9, 2025
Dr Ruby Tucker lets me know all that’s going on with my body and tests are needed to find out something she will get to it
May 9, 2025
The family type atmosphere. Everyone greats everyone. Dr Lee explains everything at my level, and he takes personal care of my issues. He listens to me in detail. He is very relatable and friendly with me. He is an asset to JenCare.
May 9, 2025
Extremely nice and caring Nurse Practitioner always a positive influence towards my overall care.
May 9, 2025
It’s getting better
May 9, 2025
Front desk Keisha receptionist is awesome she greets u as if she’s so glad to see u. Then my doctor D’Agular is also wonderful.
May 9, 2025
As as always quick service, smiles, warm feelings like family
May 9, 2025
Staff & doctor make me feel so very special.
May 9, 2025
Well had a new Dr today and I was very pleased with my visit!
May 9, 2025
Faster specialty appointment referrals
May 9, 2025
Every thing and everyone
May 9, 2025
always a good experience
May 9, 2025
It all ways is
May 9, 2025
Always take care of my needs
May 9, 2025
Experience was great
May 9, 2025
The people are so nice, from the check in desk to the check out desk. The nurses and my doctor are caring and thorough!
May 9, 2025
K Bowens-she is outstanding The staff are very friendly as well! Clean and nice waiting room
May 9, 2025
Office staff and Doctors are friendly and my doctor seems concerned about my care.
May 9, 2025
Medical care, tests, accessibility to laboratory results
May 9, 2025
My Doctor and the staff are very easy to talk to and great listeners give excellent care