Norfolk
Primary Care, Senior Care
JenCare Senior Medical Center
549 E Brambleton Ave
Norfolk, VA 23510 Directions
4.7 out of 5
805 verified ratings
805 Ratings, 406 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 9, 2025
The kindness of all who work there.
Jan 8, 2025
The positive dialog and exchanges.
Jan 8, 2025
How the Nurse/Dr respond to me.Listen to my concerns.
Jan 4, 2025
The kindness of the nurse
Dec 31, 2024
The new Dr was awesome and I appreciate you
Dec 31, 2024
I like coming to JenCare the doctor are nice and you get your medication before you leave
Dec 30, 2024
My doctor as always the nursing staff and the office staff.
Dec 27, 2024
Great staff and Dr Keys is great
Dec 27, 2024
Everyone friendly from the time you walk through the door..to my doctor
Dec 27, 2024
The staff was so attentive to me
Dec 26, 2024
Staff members were courteous and provided care promptly to me.
Dec 24, 2024
Walking in you are welcomed you immeiately. I really liked my reception. Med center has a great staff.
Dec 23, 2024
The respect from the staff and my physician and her team. The receptionists makes you feel very welcome to be there, they are always calling, checking up patients, always asking do the patients need anything. Well I love coming to JenCare
Dec 23, 2024
Dr. Whitlock is always so professional and patient during my visit. Never rush through my appointment. The workers in the clinic are also professional.
Dec 22, 2024
Good follow up on my care and positive and helpful attitude of everyone.
Dec 21, 2024
everything are great
Dec 18, 2024
Nothing at this time. Staff is patient and kind.
Dec 16, 2024
The staff and my doctor
Dec 16, 2024
Fast caring knowing and cocerned about how i feltdeep wihin
Dec 13, 2024
First time using available transit which was available and on time.
Dec 12, 2024
Dr explained everything to me and was not pressured about time which was perfect
Dec 11, 2024
Always be well taken care of always positive on my knees
Dec 11, 2024
The concern of the medical team and doctor
Dec 11, 2024
Everyone has you best interest at hand
Dec 11, 2024
Staff was friendly and attentive with the patient’s care.
Dec 11, 2024
The doctor listened and was very attentive about each issue.
Dec 11, 2024
The staff is very professional and friendly
Dec 6, 2024
Nurse and doctor. Jay and meme. Security. Love them so. Like family
Dec 6, 2024
Punctual and Dr Chens assistant has a great personality
Dec 5, 2024
NP Burke and her nurse,as well as all staff.
Dec 5, 2024
Courteous greeting by intake staff. Professional atmosphere
Dec 4, 2024
Excellent care n concern for my needs.
Dec 4, 2024
The front desk staff could be more polite and informative.
Dec 4, 2024
My Doctor laToya Burke
Nov 29, 2024
Dr Chen and the staff are amazing.
Nov 29, 2024
Doing good at the JenCare from the Dr.
Nov 27, 2024
Great staff and NP Patricia SIMKINS
Nov 27, 2024
Some good coffee. Some times chilly
Nov 27, 2024
The best attendance for the people is great.
Nov 27, 2024
The care and concern. Working with you to give you the best possible treatment.
Nov 26, 2024
Time spent discussing with me about my problems.
Nov 26, 2024
Excellent medical care.
Nov 25, 2024
The receptionist is very respectful and caring as well as the nurse and I love my Doctor she is a great listener and and she acts on whatever I tell her is going on with me
Nov 25, 2024
The delicate care that was given
Nov 23, 2024
I didn’t have an unpleasant experience this time I said I probably would recommend someone else to remind myself that every experience
Nov 22, 2024
I wish it when I come in everybody have a smile no matter how sick or sad or what you going through let it Be Joy
Nov 22, 2024
For once I don't mind going to the doctor. I enjoy it. Everyone is so nice. The work they do is so thorough.
Nov 22, 2024
In and out. Nice doctor and staff.
Nov 21, 2024
Dr Whitlock is a great Dr, she takes her time to talk with you
Nov 19, 2024
Don’t leave a voicemail when you cancel an appointment. Make sure you talk to them in case they are ill. Not everyone checks messages frequently