JenCare Senior Medical Center - Norfolk
Primary Care, Senior Care
JenCare Senior Medical Center
549 E Brambleton Ave
Norfolk, VA 23510 Directions
4.7 out of 5
592 verified ratings
592 Ratings, 228 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 25, 2025
I love the staff
Nov 21, 2025
My Care Provider is ALWAYS VERY concerned and attentive to my medical needs and care.. And she's ALWAYS there.. I ALWAYS feel that she cares. She's like FAMILY and so is her assistant.. 💗 🩵
Nov 19, 2025
Dr. Dana Keys Frezzellie extremely kind and is an excellent doctor. Marquette is kind and efficient.
Nov 17, 2025
Staff is attentive and professional, friendly. Do not have to wait long very timely
Nov 15, 2025
They want to keep you out of the hospital, which is great!
Nov 14, 2025
Nice smiling faces very pleasant staff
Nov 14, 2025
Not long wait time and pleasant atmosphere
Nov 14, 2025
Dr Chen is a fabulous Doctor
Nov 13, 2025
I was given the very best health care by everyone that helped me! Friendly too!
Nov 13, 2025
Great friendly people and caring for patients.
Nov 12, 2025
Doctor nurses and staff make sure I have great care.
Nov 11, 2025
Positive attitudes, friendly, concernd for the patient.
Nov 11, 2025
Everyone was very friendly and helpful
Nov 8, 2025
They make you feel at home 🏠🏡🏠🏡
Nov 7, 2025
Excellent in everything
Nov 7, 2025
MyDrs. Are Great.They Really Care About Me.Love Those Drs.
Nov 7, 2025
Treated with care and respect
Oct 28, 2025
The staff was very friendly
Oct 21, 2025
Everyone is very nice and accomidated my handicap needs.
Oct 13, 2025
I love the staff they were very kind loving caring and have patience with us thank God for Jen care
Oct 7, 2025
The atmosphere of the workers and Dr.Chen is an awesome Dr he listens and give you great input..
Oct 7, 2025
I have a great relationship with my Dr. Burke.
Oct 3, 2025
Staff make sure you are comfortable .
Oct 1, 2025
The staff was very professional and friendly.
Sep 28, 2025
Enjoyed speaking openly with the doctor. He made me smile.
Sep 26, 2025
My attentive doctor and friendly faces.
Sep 26, 2025
A beautiful staff
Sep 15, 2025
Dr Whitlock:great Dr.really takes care of me my health, I love my doctor for caring about my health.
Sep 10, 2025
They always have taken good care of me
Aug 27, 2025
I am being taken care of very well. It's near by. Polite a d informed staff.
Aug 27, 2025
Because they care about your health
Aug 27, 2025
My Doctor was patient, thorough and answered my questions.
Aug 22, 2025
I always get such good care at JenCare .. They are all so nice and friendly … especially my Dr,, Crystal Navarro. She sits and explains everything to me so I can understand …
Aug 20, 2025
Wait was short. Love Dr Chens nurse. Check out was fast. All in all was a good experience
Aug 19, 2025
Always great Doctors and staff great patient care.
Aug 14, 2025
The doctors and staff are very kind 😇
Aug 13, 2025
The staff and my doctor they make me feel very comfortable when I come in for my appointment.
Aug 9, 2025
The Staff is the best!!
Aug 7, 2025
EVERYONE WAS SO NICE, POLITE AND CARING
Aug 6, 2025
My doctor Dr.L.Burke not only is she a great doctor she is an amazing young lady also so very caring she is what makes me comfortable and always looking forward to my visits 😍😍
Aug 1, 2025
I just love how the staff treated me and Dr Chen is a great doctor
Jul 29, 2025
The doctor's and the nurse's as well as the front desk receptionist. They are we're loveable people; great professionals.
Jul 27, 2025
As always I enjoy the atmosphere and my Dr. Latoya Burk has a deep concern for her patients.
Jul 22, 2025
Quality of care is excellent,the Doctor and staff are very sufficient and I love my two Doctors Burke and Salerno
Jul 12, 2025
Love the consideration & care given by all.
Jul 11, 2025
Always treated like family
Jul 11, 2025
I endure and thank God for the doctor that I have doctor. Chen is a great doctor and I love how he take the time to explain things as a doctor.
Jul 10, 2025
The atmosphere and the care I get from DR. Chen and the rest of the staff there..keep up the great work there at JenCare..
Jul 10, 2025
Everything went well 😌
Jul 10, 2025
My provider is always caring and listens to my needs