JenCare Senior Medical Center - Hampton
Primary Care, Senior Care
JenCare Senior Medical Center
49 W. Mercury Blvd
Hampton, VA 23669 Directions
4.8 out of 5
558 verified ratings
558 Ratings, 195 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 14, 2026
Excellent customer service.
Jan 23, 2026
Everyone is friendly
Jan 22, 2026
Very good information on all my health questions
Jan 22, 2026
Friendly atmosphere. Professional staff (and caring)
Jan 22, 2026
The staff and my Doctor always have times to talk with me about my care and others medical
Jan 21, 2026
When i enter I received a warm welcome from everyone the love you feel from everyone patience’s they have with you.
Jan 20, 2026
Because of the service received as always, good job to all staff ar jJencare
Jan 20, 2026
So far since I have been coming there Everyone is so caring always positive attitude always asking and wanting to know how I am doing
Jan 20, 2026
Even one is nice and I don't have a problem with them
Jan 20, 2026
The Nurses staff are polite, respectful and polite.
Jan 20, 2026
Little wait time. Everyone very polite and helpful. Dr explain everything answers any questions.
Jan 19, 2026
I really enjoy my PCP Helen Burrell, she really listens to me and gives good feedback.
Jan 18, 2026
Everyone there are extremely professional and very friendly always look forward to going to my appointments thank you and for Dr. Helen‘s help and helping me with all my health issues, a warm and friendly atmosphere with her entire staff
Jan 16, 2026
The people are very friendly
Jan 16, 2026
The way I am treated they make you feel like you’re part of the family not just a patient
Jan 15, 2026
Very nice people and very nice professional
Jan 13, 2026
Everyone very friendly and seem to care about the people
Jan 12, 2026
Every staff member were professional and very friendly. Any questions I have they are always happy to help me. The facility itself is very clean. I love that.
Jan 10, 2026
They always treat me so well. I feel valued as a person
Jan 9, 2026
Everybody very friendly and makes sure you are comfortable!
Jan 9, 2026
Excellent customer service.
Jan 8, 2026
I been going to jencare for years and I enjoying going there they help out a lot they take good care of you
Jan 7, 2026
Friendly, professional staff. Also, competent and attentive medical professionals.
Jan 7, 2026
The employees of Jen care are very helpful and understanding
Jan 6, 2026
The associate was kind, friendly, and knowledgeable.
Jan 6, 2026
The professional atmosphere, and the kindness of each person I encountered. From the front office to the doctor.
Jan 6, 2026
They were excellent they were nice courtesy and they helped us very much. I will tell everybody about urgent care.
Jan 6, 2026
Great service, convenient.Able to get prescriptions filled and they provide transportation, which helps out a lot
Jan 3, 2026
The staff, atmosphere and customer service Excellent!
Jan 2, 2026
Great staff & great medical services....Thank You!!
Jan 2, 2026
Dr and nurses and all who work there are very polite and caring as d take as long as needed for any health questions
Jan 2, 2026
The whole staff treated me very good
Jan 2, 2026
The employees are so nice and attentive.
Dec 30, 2025
How everyone treat the p patients.It’s very caring
Dec 30, 2025
Excellent service and wonderful team
Dec 29, 2025
The staff and my doctor are compassionate and professional.
Dec 22, 2025
Friendly staff. Caroline Segovia and KoKo are the best. Great team.
Dec 15, 2025
I am very satisfied with the service I receive.
Dec 2, 2025
Good service from the staf
Nov 26, 2025
Professionalism and Compassion, Commitment to me having a healthy outlook
Nov 25, 2025
The entire staff. My doctor is wonderful. My doctor's moving and I'm following where she's going I wish the staff was going there too because they're all so great
Nov 24, 2025
Dr Samms, Ms Princess and Dave really give good care.
Nov 24, 2025
The doctors and staff are so helpful and professional.
Nov 22, 2025
The nice staff
Nov 21, 2025
Great doctor, great staff! Smart people
Nov 21, 2025
It a nice place and staff is friendly. Doctors are very nice and considerate. They are positive and very respectful, and concerned about patient health and concerns.
Nov 21, 2025
Don't have to wait to long to see the doctor or to get my medicine. The whole staff is friendly & professional.
Nov 20, 2025
Friendly staff, professional knowledgeable doctor and staff. Clean cheerful facility.
Nov 20, 2025
Very prompt service
Nov 20, 2025
The Entire Staff continue to make me feel like Family instead of a patient NOW THAT'S PROFESSIONAL!!!