Gentilly

Primary Care, Senior Care

JenCare Senior Medical Center

3100 Gentilly Blvd

New Orleans, LA 70122 Directions

(504) 383-0599

www.jencaremed.com

4.8 out of 5

423 verified ratings

423 Ratings, 214 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 17, 2025
Everyone had a positive and pleasant attitude

Feb 16, 2025
My experience was a positive one because of the way I felt from the time I walked in the door,until I walked out.Everyone was very friendly and supportive.My doctors was caring and concerned.

Feb 15, 2025
The friendliness of staff and the cleanliness of the office. Also, the professionalism of my PCP Dr Athsaki Scharpon. She is very attentive and cares about my health and well being. Since I have been under Dr Scharpon care, my health has improved greatly. My blood pressure is managed and I’ve been able to lose a few pounds. Her beside manners are excellent.

Feb 15, 2025
The doctor & nurses answering, and explaining any questions I may have.

Feb 14, 2025
Great timing and no long wait time

Feb 14, 2025
First I would like to say, when you walk in the door, the security guard sitting there greets you with the biggest, warmest smile. Second, the staff sitting at the front desk welcome you with a warm smile and you feel as though your in the right place. When you name is called to come to the back to see your doctor the nurses are the same. Really going to JenCare Senior Medical Center is an amazing experience. I'm glad I chose this facility as my primary care.

Feb 13, 2025
All of the staff members are very nice and show respect to each patient.

Feb 11, 2025
Friendly reception, coffee and water available,, reasonable wait times to be serviced by med staff and physician.

Feb 11, 2025
The Central Office need to be truthful with the patients.

Feb 7, 2025
It was just a good day

Feb 7, 2025
Everyone is so helpful and concerned smiling faces everywhere! They you feel special 😁

Feb 6, 2025
They care of me very well

Feb 6, 2025
Close to home pleasant atmosphere good medical treatment.

Feb 6, 2025
Nice clean place waited on almost immediately

Feb 5, 2025
The people who work there and my doctor

Feb 5, 2025
Concerned doctor care and patience

Feb 4, 2025
Getting to know most of the friendly staff

Feb 2, 2025
Everyone is very professional and very helpful and kind

Jan 30, 2025
The bed side manner of the doctor.

Jan 28, 2025
Very pleasant office staff. Office is clean. The medical staff always listens and the care is good

Jan 23, 2025
My experience with Jencare was professional and pleasant.

Jan 17, 2025
Service is efficient and effective

Jan 17, 2025
The care provided by everyone

Jan 16, 2025
My doctor was very knowledgeable about my concerns and she answered each one of my concerns and questions until I understood everything the medical technicians were wonderful, kind, friendly concerned, helpful, and knowledgeable I am very pleased with the services at Gen care

Jan 9, 2025
Your profession of care that they give

Jan 8, 2025
My doctor keeps my prescription up to date and prescribed medicine for my cough and it is working

Jan 8, 2025
The professionalism of the staff

Jan 8, 2025
Everyone was nice friendly and on point I wouldn't trade them for no one

Jan 8, 2025
Overall, I had good experience with Jen Care Center, check in was easy. Mia was wonderful, kind and friendly she assist me.

Jan 7, 2025
The staff are very nice and are always willing to help.

Jan 7, 2025
Got a good test report back. I have a good doctor working with me on my health.

Jan 7, 2025
Excellent service. All my questions and concerns were answered. Everyone is always so professional and courteous.

Jan 7, 2025
The group welcomes you as you come in, and It gives you a sense of family..

Jan 7, 2025
Stop constantly rescheduling appointments and hire more doctors.

Jan 3, 2025
Excellent, timely service. Dr. and nurses are very courteous.

Dec 27, 2024
The time and communication was so helpful.

Dec 26, 2024
Just keep doing what you're doing

Dec 22, 2024
The friendly staff, clean surroundings and most important, the excellent care and compassion I receive from my PCP, Doctor Athsaki Scharpon. Her bedside manners are to be admired and the concerns she shows, leave me with a smile on my face.

Dec 18, 2024
Because they addresses all of your concerns and they are nice and friendly

Dec 18, 2024
Because they really cares, they take care of very good care of you and really cares about their seniors

Dec 18, 2024
My doctor cares about her patients

Dec 14, 2024
Welcoming smile on employees faces. Has improved much since last visit.

Dec 13, 2024
Kindness& freindly ness,professenal manner

Dec 12, 2024
The staff is so nice and friendly

Dec 11, 2024
The entire staff is friendly and knowledgeable.I am always acknowledged.

Dec 10, 2024
The Dr, Medical Assistants and the Clerks are all very pleasant than professional.

Dec 9, 2024
Kindness and consideration from EVERY staff member.

Dec 7, 2024
My Doctor and the receptionist

Dec 7, 2024
My doctor takes time to listen

Dec 5, 2024
For more times than I can remember I have stared this. I shall say it again: there is a need (my opinion) for a patient portal. This would allow a family member the ability to be of better assistance to their mom, dad, sister, brother, etc. This is the last time I will present this statement just for it to be totally ignored. One of the reasons that has me teetering on the edge of leaving JenCare. Corporate is the culprit here.