JenCare Senior Medical Center - Shockoe Bottom
Primary Care, Senior Care
JenCare Senior Medical Center
1712 E Broad St
Richmond, VA 23223 Directions
4.8 out of 5
553 verified ratings
553 Ratings, 300 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 18, 2025
the people that work there
May 16, 2025
Your caring helper, it like your feel like family.
May 8, 2025
Great people and service
May 7, 2025
I’ve been with JenCare for years for my experience and talking with friends all of the New Medical Centers that has opened they all want to keep their doors open by proclaiming to be different or better.
May 7, 2025
Dr Ruderbush, his assistant and the girls at the front desk.
May 6, 2025
Dr. Sam is so patient and thorough.
May 4, 2025
Friendly and compassionate care
May 3, 2025
They answer the questions that I have and give me answers I needed to know
May 1, 2025
I thank the security officer could be better service help
Apr 30, 2025
My PCP, Dr Samb, is a great physician for me. Besides being knowledgeable, she cares for her patients: asks probing questions, reviews lab reports and encourages positive steps toward better health.
Apr 29, 2025
Everyone is so nice!!! I wouldn’t trade my doctor (Rudebusch) for nothing in this world
Apr 29, 2025
Meredith drew blood without leaving a single bruise on my arm!
Apr 28, 2025
Wait time was less than10 minutes. Staff was friendly and courteous
Apr 28, 2025
keep doing what you are doing
Apr 26, 2025
Staff Dr Carl taking time with his patients
Apr 23, 2025
My doctor and the nursing and staffing are very courteous and expeditious in the treatment of the clients.
Apr 22, 2025
Looking for cash card
Apr 19, 2025
My doctor always make my visit comfortable & the Healthcare staff polite, patient & understanding attitudes helps me to get thru it all
Apr 19, 2025
The same as you or doing to help the Patient.
Apr 18, 2025
Cheerful, helpful staff. PCP Nacobi Lewis is knowledgeable and caring.
Apr 16, 2025
My Doctor went extensively to find out if I'm looking Memory with so many questions ⁉️❓ that l responded. Did loved it cuz l been pain and Stressed
Apr 16, 2025
Convenience, timeliness, quality of service, attention to my issues
Apr 16, 2025
Always friendly and they know my name
Apr 16, 2025
Fast service and friendly nurses.
Apr 16, 2025
Talking with my provider directly.
Apr 16, 2025
I have a good dr she leasen to what I have to say when I call her she call me back
Apr 15, 2025
The care of the Doctor and Nurses are so kind patient explaining each procedure or process the patient may have done .check your meds and ask do you have any questions about anything..They are so respectful, courteous.
Apr 15, 2025
Short wait time. Competent PCP who gets me. Comfy facility.
Apr 12, 2025
Everybody was great and nice
Apr 10, 2025
We are treated like family
Apr 10, 2025
Excellent and extensive knowledge and expertise.
Apr 9, 2025
My PCP always listen to my concerns and address my needs.
Apr 8, 2025
Friendly courteous staff short wait time
Apr 8, 2025
It's the fact that Dr. RUDEBUSCH listens to me when something is bothering me and doesn't push me off,like it doesn't matter. He listens and he cares!!!
Apr 5, 2025
Excellent service and care.
Apr 4, 2025
The kind staff that that facility
Apr 3, 2025
See my doctor at the appointed time.
Apr 2, 2025
Front office staff, nurses as well as my doctors are friendly, efficient and knowledgeable.
Apr 2, 2025
The doctor answered all my questions. All the staff was polite and courteous.
Apr 2, 2025
They treat me good
Apr 2, 2025
Nacobi Lewis is a knowledgeable, kind caregiver and all support staff are always kind and completely on top of things.
Apr 1, 2025
Jencare always makes me feel like family.
Mar 31, 2025
Everyone that works there are so respectful and helpful
Mar 28, 2025
Care and share experiences also advice patient in details for health problems.
Mar 28, 2025
Great staff! Fantastic doctor!
Mar 28, 2025
Communication! Getting things done
Mar 26, 2025
Everyone was very professional
Mar 25, 2025
Move from downtown
Mar 25, 2025
Dr. Rodebusch is the reason I keep coming. He takes the time and responds thoughtfully. The front window staff also does excellent work.
Mar 24, 2025
I passed out on leaving my appt at the front desk: Eric,Adrian,Marcia,a few others can to my rescue and my Dr Pajhal,I just love these guys.