JenCare Senior Medical Center - Shockoe Bottom
Primary Care, Senior Care
JenCare Senior Medical Center
1712 E Broad St
Richmond, VA 23223 Directions
4.8 out of 5
555 verified ratings
555 Ratings, 304 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 6, 2025
Always prompt and productive.
Jun 5, 2025
The staff is friendly, motivated to assist you with any issue. If they do not have the knowledge or answer to the issue, they will take ths initiative to get the answer and follow up with a call to assist you. They are always willing to help. Most doctors office, you are just a number and very little time is shared with you. Staff is very interested in you as a patient. Dr. Pajel is always very attentive to my medical questions and concerns
Jun 5, 2025
Curtesy and friendly and they are concerned about my health
Jun 3, 2025
Everyone there is gracious and caring.
May 31, 2025
My doctor is always concerned about my health , and she listen to me. I'm comfortable with my doctor
May 30, 2025
Ever one is friendly and helpful .😀
May 30, 2025
Dr Sam is kind and informative
May 30, 2025
Be more concerned about situations
May 28, 2025
The attentiveness of my PCP. The friendliness and respect of nurses and staff.
May 28, 2025
Great service and doctor
May 27, 2025
Same as always. On time and Dr. Rudebusch is as always, kind, good questions and great knowledge.
May 27, 2025
Always detailed, caring care.
May 23, 2025
Takes time to hear what you have to say.
May 23, 2025
Timely, highly professional intake, care and respectful rescheduling. Appreciat everyone there, staff, nurse and of course Dr. Rudebusch.
May 23, 2025
My nurse and doctor are always professional.
May 22, 2025
Dr Pajhal is always specific and helpful!
May 22, 2025
Because the staff is very caring,and personable. That's what I like.
May 21, 2025
The good care and the professional attitude
May 21, 2025
Everyone knows me and are friendly
May 21, 2025
The care received from my Drs.and nurses.
May 20, 2025
Dr Sam is easy to communicate with an easy to understand my medical condition when I talk to her
May 18, 2025
the people that work there
May 16, 2025
Your caring helper, it like your feel like family.
May 8, 2025
Great people and service
May 7, 2025
I’ve been with JenCare for years for my experience and talking with friends all of the New Medical Centers that has opened they all want to keep their doors open by proclaiming to be different or better.
May 7, 2025
Dr Ruderbush, his assistant and the girls at the front desk.
May 6, 2025
Dr. Sam is so patient and thorough.
May 4, 2025
Friendly and compassionate care
May 3, 2025
They answer the questions that I have and give me answers I needed to know
May 1, 2025
I thank the security officer could be better service help
Apr 30, 2025
My PCP, Dr Samb, is a great physician for me. Besides being knowledgeable, she cares for her patients: asks probing questions, reviews lab reports and encourages positive steps toward better health.
Apr 29, 2025
Everyone is so nice!!! I wouldn’t trade my doctor (Rudebusch) for nothing in this world
Apr 29, 2025
Meredith drew blood without leaving a single bruise on my arm!
Apr 28, 2025
Wait time was less than10 minutes. Staff was friendly and courteous
Apr 28, 2025
keep doing what you are doing
Apr 26, 2025
Staff Dr Carl taking time with his patients
Apr 23, 2025
My doctor and the nursing and staffing are very courteous and expeditious in the treatment of the clients.
Apr 22, 2025
Looking for cash card
Apr 19, 2025
My doctor always make my visit comfortable & the Healthcare staff polite, patient & understanding attitudes helps me to get thru it all
Apr 19, 2025
The same as you or doing to help the Patient.
Apr 18, 2025
Cheerful, helpful staff. PCP Nacobi Lewis is knowledgeable and caring.
Apr 16, 2025
My Doctor went extensively to find out if I'm looking Memory with so many questions ⁉️❓ that l responded. Did loved it cuz l been pain and Stressed
Apr 16, 2025
Convenience, timeliness, quality of service, attention to my issues
Apr 16, 2025
Always friendly and they know my name
Apr 16, 2025
Fast service and friendly nurses.
Apr 16, 2025
Talking with my provider directly.
Apr 16, 2025
I have a good dr she leasen to what I have to say when I call her she call me back
Apr 15, 2025
The care of the Doctor and Nurses are so kind patient explaining each procedure or process the patient may have done .check your meds and ask do you have any questions about anything..They are so respectful, courteous.
Apr 15, 2025
Short wait time. Competent PCP who gets me. Comfy facility.
Apr 12, 2025
Everybody was great and nice