JenCare Senior Medical Center - Shockoe Bottom
Primary Care, Senior Care
JenCare Senior Medical Center
1712 E Broad St
Richmond, VA 23223 Directions
4.8 out of 5
551 verified ratings
551 Ratings, 255 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 15, 2025
New attitudes in front office and my doctor and her assistant are fantastic
Aug 14, 2025
I get in to see primary care physician and acupuncturist in a timely manner.
Aug 12, 2025
Always get good services, from the staff and Dr. Lewis, the best. Very understanding, professional,good listener and helpful always
Aug 12, 2025
They make you feel like you are important and so is your health
Aug 12, 2025
They treat you real good
Aug 12, 2025
I am treated with respect and they listen to what I have to say there. They are very friendly and loving and I just love going there.
Aug 6, 2025
My doctor ask me how I'm doing, and listen to me. I like. being able to ask questions and get answers. I'm never rushed out of the office.
Aug 5, 2025
There's become like family to me, God bless
Aug 3, 2025
Staff are always pleasant and kind. My primary, Nacobi Lewis, is awesome. She always is prepared with my records and understanding of my home situation.
Aug 1, 2025
The staff is so nice and friendly.
Jul 27, 2025
Actually, the care I've received at JenCare has never left me wanting. The staff has always addressed any issues in a timely manner.
Jul 25, 2025
My primary care physician addressed everything that I had concerns about
Jul 23, 2025
Everyone takes time to see about your cares
Jul 15, 2025
Everyone seems to genuinely care about you
Jul 15, 2025
Miss Lewis is an excellent healthcare provider and the entire staff is very friendly and pleasant to be around
Jul 14, 2025
Enjoy going there they are so nice to you
Jul 10, 2025
Nurse and doctors are very helpful and courteous and important
Jul 7, 2025
Good staff, with better experience
Jul 3, 2025
Easy and convenient to get an appointment
Jul 2, 2025
They treated me like a person
Jul 1, 2025
I have been with JenCare for yrs there’s not a time that I have been unhappy with my care. What I see is others are trying to recruit as I see to remove Patients to other Facilities and if the patient is not aware they will feel like that’s what suppose to take place they will be removed from somewhere they was alright with, just not being aware. A lot of Medical Institutions is doing it. I’m dealing with all staff that I have been with I respect them and they respect me and my opinions and thoughts because I can talk to them. Thanks
Jul 1, 2025
I love my doctor and the staff
Jun 25, 2025
Positive, helpful, knowledgeable people
Jun 24, 2025
Dr.Lewis cares about me and my health.
Jun 24, 2025
Excellent caring Dr listens to you great nurses and office staff
Jun 21, 2025
Nurse, Dr. Larsey, Front desk staff always demonstrate awesome customer service and care for my well being. I enjoy my visits. Time management is on point at JenCare.
Jun 18, 2025
My Doctor is a wonderful person and actually is concerned about my health… I appreciate her expertise and her dedication to help the elderly during their time of need … We need more doctors with empathy and compassion for their patients like my doctor has for ME Aaa an elderly women . Thanks !!!
Jun 17, 2025
Attention of the Nurse and Dr.
Jun 17, 2025
Professionalism of staff
Jun 13, 2025
My doctor's will take the time to talk to me and explain things. That I like.
Jun 10, 2025
The staff and how much they. care about the. person
Jun 6, 2025
Always prompt and productive.
Jun 5, 2025
The staff is friendly, motivated to assist you with any issue. If they do not have the knowledge or answer to the issue, they will take ths initiative to get the answer and follow up with a call to assist you. They are always willing to help. Most doctors office, you are just a number and very little time is shared with you. Staff is very interested in you as a patient. Dr. Pajel is always very attentive to my medical questions and concerns
Jun 5, 2025
Curtesy and friendly and they are concerned about my health
Jun 3, 2025
Everyone there is gracious and caring.
May 31, 2025
My doctor is always concerned about my health , and she listen to me. I'm comfortable with my doctor
May 30, 2025
Ever one is friendly and helpful .😀
May 30, 2025
Dr Sam is kind and informative
May 30, 2025
Be more concerned about situations
May 28, 2025
The attentiveness of my PCP. The friendliness and respect of nurses and staff.
May 28, 2025
Great service and doctor
May 27, 2025
Same as always. On time and Dr. Rudebusch is as always, kind, good questions and great knowledge.
May 27, 2025
Always detailed, caring care.
May 23, 2025
Takes time to hear what you have to say.
May 23, 2025
Timely, highly professional intake, care and respectful rescheduling. Appreciat everyone there, staff, nurse and of course Dr. Rudebusch.
May 23, 2025
My nurse and doctor are always professional.
May 22, 2025
Dr Pajhal is always specific and helpful!
May 22, 2025
Because the staff is very caring,and personable. That's what I like.
May 21, 2025
The good care and the professional attitude
May 21, 2025
Everyone knows me and are friendly