Newport News

Primary Care, Senior Care

JenCare Senior Medical Center

48 Newmarket Square

Newport News, VA 23605 Directions

(757) 825-8030

www.jencaremed.com

4.7 out of 5

440 verified ratings

440 Ratings, 231 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 9, 2025
Friendly Caring atmosphere

Jan 6, 2025
New doctor impressed me. Still concerned about my sugar level

Jan 2, 2025
I have been going to JenCare for at least 20 years or more.

Dec 31, 2024
The care and concern of my pcp

Dec 31, 2024
The care they give you and answer my question.

Dec 30, 2024
The care of my Droctor and all of the themes of Jen Care. EVERY SINGLE ONE OF THE STAFF WORKERS MAY SHORE I WAS COMFORTABLE.

Dec 28, 2024
Politeness and care from the front with greeting and with the nurse and Dr. Marshall thank y

Dec 28, 2024
Everyone was very helpful

Dec 26, 2024
Dependable medical care, friendly staff, caring doctors

Dec 25, 2024
Fast professional service

Dec 24, 2024
Pretty efficient now

Dec 20, 2024
Everyone is so polite and professional get in and out quickly. A great one-on-one with my doctor o

Dec 20, 2024
Nice clean place friendly staff and fast service.

Dec 19, 2024
The doctors are very helpful caring want to do the best for you. All the staff is fantastic.

Dec 19, 2024
Doctors that understand when to get test done when the issue requires further notice

Dec 19, 2024
Caring staff very good doctors

Dec 17, 2024
Caring nurses and doctors

Dec 14, 2024
The staff an good doctor

Dec 14, 2024
Staff listens if we have any problems.

Dec 12, 2024
Knowledgeable and friendly staff .

Dec 10, 2024
They saw me right away and did something about my problem! Thank you!

Dec 4, 2024
I feel like I am part of a family. Everyone is cheerful and kind.

Dec 2, 2024
The great staff and physicians

Dec 2, 2024
DR. TIMOTHY MARSHALL....PATIENCE AND CARING.

Dec 2, 2024
The rotating fill in doctor who saw my father for his monthly visit was amazing.

Nov 27, 2024
Have better communication when it comes to other doctors

Nov 26, 2024
Being more coordinated, with follow-ups, etc. continuity , & rushing. Also, referrals need addressed! Podiatry dept.unacceptable, poor service!

Nov 26, 2024
Positive vibes from your staff and listening skills and compassion of Dr. O !

Nov 25, 2024
The Service from the time I walked in the building was awesome!

Nov 22, 2024
So far I am satisfied with my doctor and staff very friendly and respectful and liable I will keep my appointment's on time

Nov 21, 2024
The kindness that everyone shows each of us when we walk in. The amount of attention my Dr pays to me and reacts and responds to my needs.

Nov 21, 2024
Love my doctor. Appreciate the customer service they provide all the way around.

Nov 20, 2024
The caring of the staff

Nov 20, 2024
Everyone is very professional and caring. Great knowledge of what they are doing.

Nov 15, 2024
Dr. Olagunju and the care she give me. She explained my medical condition and the treatment needed to solve them. Her kindness, patience and compassion for her parents is a blessing to me. Also all of the staff kindness and support they show you. My thanks to you all.Betty Davis.

Nov 13, 2024
No wait time. Enjoyed meeting new doctor. She took time to review all my medical records and made recommendations.

Nov 8, 2024
The people are professional and friendly

Nov 5, 2024
Doesn't always happen often but wait times are a factor at times

Oct 31, 2024
Always treated with caring & respect and professionalism. I feel like my voice is heard & my concerns are listened to.

Oct 29, 2024
The staff really care about you they treat you extra special from when you walk in the door until the time you leave

Oct 26, 2024
No wait time. Dr Marshall is excellent.

Oct 26, 2024
Being able to do the video chat that was cool

Oct 25, 2024
Overall service, courteous professionisim

Oct 14, 2024
The professionalism of the staff

Oct 9, 2024
Everyone is so friendly

Oct 7, 2024
Keep up the good service

Oct 5, 2024
Held my spot even though I was held up by traffic.

Oct 4, 2024
My doctor listens to me and we discuss my problems. He is genuinely interested and cares. Dr. Marshall is the best PCP I’ve ever had.

Oct 3, 2024
You’re great, don’t know about these changes in insurances so I hope I can remain a member

Oct 3, 2024
Everyone is so polite and friendly and nice 🙂