JenCare Senior Medical Center - Newport News
Primary Care, Senior Care
JenCare Senior Medical Center
48 Newmarket Square
Newport News, VA 23605 Directions
4.7 out of 5
395 verified ratings
395 Ratings, 190 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 15, 2025
Kind and family environment
Aug 14, 2025
My doctor was knowledgeable and caring .
Aug 14, 2025
Great doctor. He explained everything and listened to any concerns. Nurses were Great
Aug 14, 2025
The friendly staff. They seem to care love my nurse practitioner she listens
Aug 13, 2025
Friendly and caring knowledgeable care.
Aug 12, 2025
The staff is very nice
Aug 7, 2025
The Doctor and her Medical Staff is Awesome, they ask questions, they answer questions, they listen and they show that they care.
Aug 6, 2025
The friendliness and professionalism of the entire staff.
Aug 5, 2025
I LOVE MY DOCTORS AND ALL THE STAFF
Aug 2, 2025
They treat you like family
Jul 29, 2025
Everything is always wonderful ❤️
Jul 28, 2025
Friendly staff fast service and clean environment.
Jul 14, 2025
My experiences are positive
Jul 9, 2025
Everyone cordial and attentive
Jul 3, 2025
I'm satisfied with the service that I get.
Jul 3, 2025
Everyone was very nice and understanding
Jul 2, 2025
Fast Professional Caring service.
Jul 1, 2025
Nurse and doctor took great care of me.
Jun 27, 2025
I like my doctor. He patiently listens to me and gives me observations and feedback. I admire and respect him.
Jun 25, 2025
Respectful and friendly service every time.
Jun 25, 2025
A smooth flow process.
Jun 23, 2025
Professional quality staff and care, short wait time
Jun 19, 2025
They are very caring and take care of me
Jun 14, 2025
My doctor was grate. She really cares about you and your health.
Jun 14, 2025
Because the atmosphere there is so delightful and caring.
Jun 11, 2025
The professionalism of everyone who works there.
Jun 7, 2025
Everyone from Dr. Marshall to the front desk are always a pleasure to work with
Jun 6, 2025
My Doctor is great. Dr. Marshall. We communicate very well with each other.
Jun 4, 2025
Dr.Marshall is always helpful..
Jun 3, 2025
The level of care and concern is greatly appreciated the staff is kind always
Jun 3, 2025
Dr. Whitby is amazing!
May 30, 2025
I have not gotten the care that I had come to expect and enjoy from you all the last several months. And that has been a big disappointment for me . But my pre-surgery physical yesterday was a big improvement and I'm really happy about that .
May 30, 2025
Customer service reps are very nice and have great personalities. And the Doctor is Awesome she takes her time, she listen, she care and recommends...
May 29, 2025
Listens and does not rush if we need 2 talk.
May 29, 2025
Great service and friendly staff
May 29, 2025
Kind treatment, patience to hear me tell about how I am doing, feedback on tests & results immediately from previous visit. Staff acknowledges my physical process.
May 29, 2025
Everyone is nice and kind
May 28, 2025
Love the front desk staff, assistants and the doctors I’ve had. They make me feel seen.
May 28, 2025
Everyone is so caring and thoughtful. I have always had excellent care there.
May 23, 2025
Just need not keep changing doctors and starting all over new again feel like I’m being kicked to the curb and starting fresh
May 23, 2025
They always treat me like family. Always ask if I need anything.
May 22, 2025
Get more doctors that know what they are doing and how to care for their patients
May 21, 2025
P.A.Whitby answered my questions that calmed me down
May 17, 2025
They care about your life
May 17, 2025
Doctor Timothy Marshall is the best doctor I've ever had & his team the lady's are beautiful very professional and caring high quality for all the employees at jencare
May 17, 2025
I’ve been going to JenCare for 10 years. My doctor (Dr. Lewis) retired last summer. My new provider is NP Whitby. I saw her for the first time May 9, 2024 and I really like her. She is friendly and listened to my concerns.
May 15, 2025
The care and concern given
May 15, 2025
My new health care provider. Ms. Whitby
May 14, 2025
Personal treatment, caring staff and convenience.
May 12, 2025
I love jencare Senior Medical Center.