JenCare Senior Medical Center - Newport News
Primary Care, Senior Care
JenCare Senior Medical Center
48 Newmarket Square
Newport News, VA 23605 Directions
4.7 out of 5
378 verified ratings
378 Ratings, 211 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 7, 2025
Everyone from Dr. Marshall to the front desk are always a pleasure to work with
Jun 6, 2025
My Doctor is great. Dr. Marshall. We communicate very well with each other.
Jun 4, 2025
Dr.Marshall is always helpful..
Jun 3, 2025
The level of care and concern is greatly appreciated the staff is kind always
Jun 3, 2025
Dr. Whitby is amazing!
May 30, 2025
I have not gotten the care that I had come to expect and enjoy from you all the last several months. And that has been a big disappointment for me . But my pre-surgery physical yesterday was a big improvement and I'm really happy about that .
May 30, 2025
Customer service reps are very nice and have great personalities. And the Doctor is Awesome she takes her time, she listen, she care and recommends...
May 29, 2025
Listens and does not rush if we need 2 talk.
May 29, 2025
Great service and friendly staff
May 29, 2025
Kind treatment, patience to hear me tell about how I am doing, feedback on tests & results immediately from previous visit. Staff acknowledges my physical process.
May 29, 2025
Everyone is nice and kind
May 28, 2025
Love the front desk staff, assistants and the doctors I’ve had. They make me feel seen.
May 28, 2025
Everyone is so caring and thoughtful. I have always had excellent care there.
May 23, 2025
Just need not keep changing doctors and starting all over new again feel like I’m being kicked to the curb and starting fresh
May 23, 2025
They always treat me like family. Always ask if I need anything.
May 22, 2025
Get more doctors that know what they are doing and how to care for their patients
May 21, 2025
P.A.Whitby answered my questions that calmed me down
May 17, 2025
They care about your life
May 17, 2025
Doctor Timothy Marshall is the best doctor I've ever had & his team the lady's are beautiful very professional and caring high quality for all the employees at jencare
May 17, 2025
I’ve been going to JenCare for 10 years. My doctor (Dr. Lewis) retired last summer. My new provider is NP Whitby. I saw her for the first time May 9, 2024 and I really like her. She is friendly and listened to my concerns.
May 15, 2025
The care and concern given
May 15, 2025
My new health care provider. Ms. Whitby
May 14, 2025
Personal treatment, caring staff and convenience.
May 12, 2025
I love jencare Senior Medical Center.
May 7, 2025
Discussed my issues I had regarding my sore I am having with wound doctor and doctor Whitley explained how long they are going to take than a decision will be made
May 7, 2025
They really take of their patients
May 6, 2025
Dr.Marshall listens to what I have to say and knows what meds to give me
May 6, 2025
LIKE HAVING BACK UPS ON OTHER DOCTORS
Apr 29, 2025
Very efficient and personable with care. Listen and approachable
Apr 25, 2025
The people were so nice. The doctor was also nice
Apr 24, 2025
Promise to me that my doctor will not retire.
Apr 23, 2025
The care and friendly people
Apr 23, 2025
Don't take so long to get a Dr., it took more than a year to see a doctor in person.
Apr 19, 2025
The doctor was very informative about the medicines I am taking the staff is great there
Apr 19, 2025
Personnel and efficiency both professional and kind.
Apr 19, 2025
I wish Jen Care would keep regular drs.insteadof rotating all the time, once you get one y depends upon they always leave then you start all over again
Apr 19, 2025
Quick service and friendly
Apr 18, 2025
Kindness
Apr 17, 2025
The care and patience, concern
Apr 16, 2025
Dr answered all my questions and took his time
Apr 16, 2025
The doctor was caring and took time to answer all my questions.
Apr 16, 2025
Everyone is so friendly and happy to help you
Apr 11, 2025
The in and out was smooth and pleasant.
Apr 10, 2025
Because the staff always take care of their patients
Apr 10, 2025
Dr. Was extremely helpful in helping with our care. He listened to us, and gave feedback. We both like our new doctor.
Apr 9, 2025
The friendly staff and doctor.
Apr 4, 2025
We really like our new doctor, and the nursing staff is as good as ever, they are the best.
Apr 4, 2025
The staff and Doctors are excellent and they show that they care...
Apr 4, 2025
Truly caring about me and my well being
Apr 1, 2025
The staff is friendly, they care about the patients 🙄