JenCare Senior Medical Center - Portsmouth
Primary Care, Senior Care
JenCare Senior Medical Center
4106 Portsmouth Blvd.
Portsmouth, VA 23701 Directions
4.7 out of 5
900 verified ratings
900 Ratings, 130 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2026
Great customer service.
Feb 18, 2026
They are friendly people and they love senior citizens!
Feb 16, 2026
Very nice 👍
Feb 13, 2026
Everyone nice 👍 and I don't have to worry about anything
Feb 13, 2026
My experience was good. Don't have any suggestions at this time.
Feb 12, 2026
Staff is great, I feel welcome, folks are knowledgeable.
Feb 12, 2026
Professional and beautiful people and very helpful
Feb 12, 2026
I m enjoying the people up front as well as my Doctor.
Feb 5, 2026
Very close and convenient friendly doctor
Feb 5, 2026
Trivia Williams listen to my voice and understands my feelings. Not only do we talk about medical life, but life itself.
Feb 5, 2026
The front end..back end … every one is wonderful! I have been blessed to have you as my caregivers!
Feb 4, 2026
Dr.Waters makes it easy to understand 😌
Feb 4, 2026
Everyone is always very nice and my Dr is very attentive
Feb 3, 2026
My appointment time was convenient to my schedule and I didn't have to wait to be seen very long.
Jan 31, 2026
The way I am greeted when I come in , they listens , they care about my well being
Jan 31, 2026
Personable n Excellent Customer Service !
Jan 30, 2026
Nice and make me feel like they care about me.
Jan 29, 2026
Everyone is always so pleasant and friendly.
Jan 28, 2026
The pleasant greetings, the personal care, being talked to and not like an after thought.
Jan 27, 2026
Ms. MCCOY IS VERY EFFICIENT AND VERY KNOWLEDGEABLE, ABOUT MY SITUATION.
Jan 21, 2026
The people treat you good
Jan 21, 2026
Awesome people, Awesome Service.
Jan 20, 2026
Staff is friendly, patient and kind.
Jan 15, 2026
Dr. WILLIAMS.she is the absolute best.
Jan 15, 2026
They show respect for you and take good care of you
Jan 13, 2026
Always friendly, efficient & professional.
Jan 13, 2026
The employees, the atmosphere and I have a wonderful doctor and my nurse is great and patient. Plus the place is clean and have snacks
Jan 10, 2026
Everyone is so nice friendly Professional
Jan 9, 2026
They are so good with the patients, it is easy to make an appointment, the employees are very nice
Jan 9, 2026
I like all the staff. They are all knowledgeable and helpful.
Jan 9, 2026
Everyone there is so kind and caring
Jan 8, 2026
I am treated very kind and they make sure they remind me of my appointments and make sure my Uber ride is on time.
Jan 7, 2026
Always a great visit
Jan 7, 2026
Friendly staff, conscientious doctor and short wait time.
Jan 6, 2026
Friendly staff, very helpful.
Jan 6, 2026
The service is excellent.
Jan 6, 2026
Courtesy from the staff, great follow up with patients, very clean bldg and professional staff
Dec 30, 2025
Everyone treat you so nice and with respect
Dec 30, 2025
Respectful and kind attention
Dec 30, 2025
The professional way they care for me. The nurses knew their job and was well trained to see good experience not very well very well. Good at the job very well.
Dec 30, 2025
They show u they care about us
Dec 29, 2025
Definitely my Doctor!! She's very thorough and let's you ask questions. The staff is very friendly and always greets you with a smile.
Dec 22, 2025
Friendly and quick service, professional and respectful
Dec 20, 2025
Friendly staff. Dr. was professional courteous and answered any concerns. Also the “cognitive test” was interesting and almost fun.
Dec 19, 2025
Newly assigned dr was very thorough in going over meds & listening asking if I had questions or concerns.
Dec 17, 2025
I like the location and the staff.
Dec 12, 2025
Staff extremely welcoming; great follow up; doctor supersmart & caring
Dec 12, 2025
Everyone is so caring and makes it a family experience plus they recognize you as soon as you walk in.
Dec 9, 2025
Dr. McCoy taking time to listen to what I have to say, then solve the problem.
Dec 7, 2025
I was given answers to all my concerns