JenCare Senior Medical Center - Portsmouth
Primary Care, Senior Care
JenCare Senior Medical Center
4106 Portsmouth Blvd.
Portsmouth, VA 23701 Directions
4.6 out of 5
633 verified ratings
633 Ratings, 334 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 15, 2025
Passion and friendly people
Mar 13, 2025
Everything from the moment I walked in the door.
Mar 13, 2025
Informing patients of appointment changes in a timely manner and not having 3 different people contacting the patient and each one giving different information.
Mar 12, 2025
Have a great doctor She listens to you.
Mar 11, 2025
My Doctor is always up to date with my medical file and knows the drug I need for my problem
Mar 11, 2025
All the employees and my Doctor,was very pleasant and helpful. And they were prompt with my appointment. And I had a short wait to see my Doctor.
Mar 10, 2025
The way they treat you I love them all the doctors and the staff
Mar 10, 2025
I just love the staff. Everyone is so nice and extremely helpful. My Dr and nurses answer any questions I have. And with the pharmacy right there and a walk in clinic... What is there not to appreciate.
Mar 8, 2025
The doctor Mrs.Hoyt is fantastic and my nurses are great! Always a positive experience!
Mar 8, 2025
The front desk. My nurse Jamye and my NP Trinia Williams. They go above and beyond with great smiling service. Definitely a 10+.
Mar 7, 2025
The patience of the staff.
Mar 6, 2025
I have witnessed an improvement in wait time, continue this effort. Soft music may contribute to mental health
Mar 4, 2025
The entire staff from the front desk, to the nurses and doctor is so inviting. I love Sierra, Dr. Buchan and his nurses. They take time to make sure all questions are answered and take care of any concerns. My husband Paul and I both come there.
Mar 1, 2025
Have a shorter waiting time to see the doctor
Feb 27, 2025
The Dr. and staff are great. They answer your questions, treat you like, almost family. I'm happy with being a patient at JenCare Medical Center.
Feb 27, 2025
JenCare has been my family since 2012 and there has always been love for me and my love for them has always been great!
Feb 26, 2025
I have no complaints. They really care about my well-being.
Feb 24, 2025
Having a doctor I like.
Feb 22, 2025
The quick service and the help of staff
Feb 20, 2025
Doctor listens to me and cares about my health
Feb 19, 2025
All the people who work at JenCare are very friendly and very attentive .
Feb 18, 2025
Dr.Howell and all personel are extremely knowledgeable ,pleasant and attentive.
Feb 17, 2025
On time didn't have to wait for more than 15min
Feb 17, 2025
I .LIKE MY Doctor
Feb 15, 2025
Because I love the way Jencare take care of there peoples.
Feb 15, 2025
My outcome was good
Feb 14, 2025
CARE TEAM PROFESSIONAL AND RESPECTFUL
Feb 14, 2025
Dr. Buchan is exceptional and very attentive to his patients. The receptionist are kind.
Feb 13, 2025
Didn't feel good so doing the virtual visit was good for me
Feb 12, 2025
Dr. Howells is always on top of my care. She explains everything and provides positive feedback.
Feb 11, 2025
Keep patient updated with appointments and make sure reminders are done since you're dealing with elderlies
Feb 11, 2025
They take care of you there.The staff is very friendly and make sure you don't have to wait to long.
Feb 10, 2025
Staff, Dr, clean facility Get meds when needed on time
Feb 8, 2025
Pleasant atmosphere, friendliness wonderful nurse practitioner!
Feb 7, 2025
Everyone was so pleasant and upbeat. Called me by my name and had a smile on their face.
Feb 7, 2025
I have no complaints with Jen Care, everyone is very friendly, polite and very helpful.
Feb 6, 2025
Everyone is so friendly and caring
Feb 6, 2025
The Lyft drivers were nice and my Dr. Howells and her staff were nice and informatable showing true love and concern !!!
Feb 5, 2025
Not putting out all the healthy snacks out in the morning & distributing them equally for the afternoon patients
Feb 4, 2025
Friendliness and care of the staff
Jan 30, 2025
The people are so nice and curious helpful and always a smile on their face
Jan 29, 2025
My beautiful doctor who helps me a lot by reminding me of the things I need to do to keep my health good 👍 😌
Jan 29, 2025
The friendliness and the professionalism
Jan 29, 2025
Very nice people at Jen Care
Jan 29, 2025
Staff and doctors are very easy and courteous to communicate with.
Jan 28, 2025
Today, was a very pleasant visit, and my needs were met. All of my caregivers were on point, polite and helpful
Jan 25, 2025
Kind and professional staff.
Jan 25, 2025
The care, kindness and respect that I receive from my medical team. They're always attentive to my needs and willing to help to achieve my personal health goals 😉🤗
Jan 25, 2025
The doctor was professional, and cared about the situation and also discussed how I was feeling. Please keep her as she stayed with me. Explains everything.
Jan 24, 2025
The Doctor and staff are very helpful and nice.