JenCare Senior Medical Center - Portsmouth
Primary Care, Senior Care
JenCare Senior Medical Center
4106 Portsmouth Blvd.
Portsmouth, VA 23701 Directions
4.6 out of 5
611 verified ratings
611 Ratings, 312 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 17, 2025
I honestly can’t think of anything about my experiences at JENCARE ht call for improvement The staff is always professional and kind, and compared to my first PCP at JENCARE, doctor Hoyt is an angel. She explains in detail about my medications and why I should be taking them. She encourages me to ask questions, and she patiently makes sure that i understand I feel thai i can trust her and that truly helps me to feel better.
Apr 16, 2025
Wonderful Patient Care, at the front desk! I was treated with Kindness and Consideration, by the Doctor's Nurse! Doctor McCoy, was also, very kind, Caring, and She listened, attentively to my Worries, & Health Conditions! I was Very Happy, today!
Apr 15, 2025
They love to check up on you.
Apr 14, 2025
Because I choose that one because we most definitely will continue coming here to Jen care because we love it they friendly and helpful and get us right what we need for our health and get it good and going so we appreciate that
Apr 12, 2025
The doctor listened to everything I had to say.
Apr 12, 2025
I have a awesome doctor. And the whole team is awesome 🥰🥰
Apr 10, 2025
My Dr. HOWELL IS SO AWESOME. THE WHOLE STAFF IS GREAT TO.
Apr 10, 2025
It feels like you are family 👪 ❤️
Apr 10, 2025
Professional staff in a pleasant peaceful atmosphere
Apr 9, 2025
Very good and workers
Apr 9, 2025
Dr. Keva Walker is very concerned about my health care
Apr 8, 2025
My wait time was short and all the staff there were friendly and professional.
Apr 8, 2025
Great Doctors and great nurses and staff
Apr 5, 2025
My health care provider always treats me with dignity and respect. She's attentive to my needs and concerns.
Apr 5, 2025
I like my primary care doctor.
Apr 5, 2025
Positive listening! I am treated like a human being rather than a cog in a machine
Apr 3, 2025
Listening to what the doctor say
Apr 3, 2025
Dr Howell and her assistant Jasmine taking time to explain and answer questions needed you’re not feeling RUSHED
Apr 3, 2025
Everybody is good
Apr 3, 2025
Very nice people
Apr 2, 2025
Friendly and helpful doctors.
Apr 2, 2025
The Doctor (Williams) Checked ✅ all that was bothering me. She is getting me better with knowledge of what I need to do to help me. Thank you
Mar 31, 2025
Short wait and good dr
Mar 28, 2025
Organized,attentive,respectful
Mar 27, 2025
I enjoy going there .The staff are friendly and make you feel comfortable. And the Dr.make you feel comfortable.
Mar 26, 2025
Reach out to me for scheduled appointments..
Mar 26, 2025
Kindness of the staff
Mar 26, 2025
IBYC by walking in Jen Care senior Medical Center and feeling the warmth of friendly less when you come in and they also check on you while at home and I think that’s very nice. Wonderful that’s it.
Mar 25, 2025
Friendly and well manner
Mar 24, 2025
Friendly courteous staff and doctors and nurses are very caring of patients needs
Mar 19, 2025
Everything seems to be in order
Mar 19, 2025
Friendly staff. Doctor cares about my overall well being.
Mar 15, 2025
Passion and friendly people
Mar 13, 2025
Everything from the moment I walked in the door.
Mar 13, 2025
Informing patients of appointment changes in a timely manner and not having 3 different people contacting the patient and each one giving different information.
Mar 12, 2025
Have a great doctor She listens to you.
Mar 11, 2025
My Doctor is always up to date with my medical file and knows the drug I need for my problem
Mar 11, 2025
All the employees and my Doctor,was very pleasant and helpful. And they were prompt with my appointment. And I had a short wait to see my Doctor.
Mar 10, 2025
The way they treat you I love them all the doctors and the staff
Mar 10, 2025
I just love the staff. Everyone is so nice and extremely helpful. My Dr and nurses answer any questions I have. And with the pharmacy right there and a walk in clinic... What is there not to appreciate.
Mar 8, 2025
The doctor Mrs.Hoyt is fantastic and my nurses are great! Always a positive experience!
Mar 8, 2025
The front desk. My nurse Jamye and my NP Trinia Williams. They go above and beyond with great smiling service. Definitely a 10+.
Mar 7, 2025
The patience of the staff.
Mar 6, 2025
I have witnessed an improvement in wait time, continue this effort. Soft music may contribute to mental health
Mar 4, 2025
The entire staff from the front desk, to the nurses and doctor is so inviting. I love Sierra, Dr. Buchan and his nurses. They take time to make sure all questions are answered and take care of any concerns. My husband Paul and I both come there.
Mar 1, 2025
Have a shorter waiting time to see the doctor
Feb 27, 2025
The Dr. and staff are great. They answer your questions, treat you like, almost family. I'm happy with being a patient at JenCare Medical Center.
Feb 27, 2025
JenCare has been my family since 2012 and there has always been love for me and my love for them has always been great!
Feb 26, 2025
I have no complaints. They really care about my well-being.
Feb 24, 2025
Having a doctor I like.