Southpark
Primary Care, Senior Care
JenCare Senior Medical Center
524 Southpark Blvd
Colonial Heights, VA 23834 Directions
4.6 out of 5
582 verified ratings
582 Ratings, 302 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 18, 2025
The facility is clean, the staff are polite & friendly. I don’t have anything negative to complain about.
Jan 16, 2025
Better Communication...between doctor/staff to patient..better info about medical diagnoses/services from doctor.
Jan 15, 2025
All of my contacts with staff and Doctors are excellent; in-person as well as virtual.
Jan 15, 2025
Dr. Angela Castillo is an excellent doctor and have been giving outstanding patient care. She will be truly missed.
Jan 14, 2025
Everyone at JenCare treated me with kindness and respect.
Jan 14, 2025
I Always Receives Good Service.👍
Jan 8, 2025
Had a telehealth visit. She listen alot and took time to hear items. Went over medicine and knee pain. Please with visit.
Jan 3, 2025
Seeing my Dr is a joy for me. My health is one of my main concerns at 72 years old. I'm thankful for Jen Care.
Jan 2, 2025
You can tell they care about their patients!
Dec 27, 2024
Friendly and knowledgeable staff
Dec 25, 2024
My health care provider really listens !
Dec 25, 2024
The amount of time spent was relatively short.
Dec 22, 2024
Love my new Doctor
Dec 20, 2024
Dr. Concern about my wellbeing!
Dec 19, 2024
Jencare are always showing that car and are concerned about our comfort and our health.
Dec 19, 2024
Right now I can't think of anything
Dec 19, 2024
My new doctor her name is Shavon Jackson please take good care of her because she's a really really good doctor practitioner
Dec 18, 2024
No waiting on the waiting room. Answering the phone and not going to voicemail.
Dec 18, 2024
We love our Doctor and staff!
Dec 13, 2024
Info provided by physician. Service provided by staff
Dec 12, 2024
The customer care. From signing in, the nurse, staff, doctor and person making my next appointment were nice.
Dec 12, 2024
The doctor is very professional and a great doctor.
Dec 11, 2024
They have gotten better on when u come in this time I didn't have too wait as long in the waiting room, so thank u for that
Dec 11, 2024
I am not sure. Maybe if doctor would research patient condition a little more.
Dec 11, 2024
Great rapport with new primary care giver.
Dec 10, 2024
Because they care about their patients. The Doctors sits down and talks to their patients. They let their patients know what is going on with their patients.
Dec 10, 2024
Attention to the patient and pleasant attitude.
Dec 9, 2024
Staff courteous and professional
Dec 9, 2024
Dr. Wright, he spend my doctor for the last 2 to 3 years that I have been with JenCare. I’ve had doctors over the years, but he is excellent and the best one I’ve had.
Dec 7, 2024
Not waiting to long to see doctor
Dec 7, 2024
The wait time is rather long
Dec 4, 2024
The staff, particularly the doctor
Dec 3, 2024
All of my medical needs can be met there.
Dec 3, 2024
Dr. Angela Castillo is a good doctor and each one of her Assistants have always been empathetic & compassionate. I love the way I am treated because they are my 2nd contact person after receptionist.
Nov 28, 2024
Our pcp seems to be concerned about our total person.
Nov 27, 2024
I went through the visit and spoke to the doctor and we had a good visit.
Nov 26, 2024
New doctor with answers to my questions concerning my health really enjoyed and glad to meet her
Nov 26, 2024
Everyone is so friendly and helpful.
Nov 23, 2024
Dr. Castillo is always prompt, courteous, friendly, and I couldn't ask for better service.
Nov 23, 2024
I received answers to my questions. Received medication. The doctor was very understanding. Dr. Wright was very knowledgeable.
Nov 21, 2024
The positive attitude of the whole Team
Nov 21, 2024
I would like to have a permanent doctor. There are some changes coming in January that will affect a prescription that I take and I don’t know who can help me with this situation. I don’t really want to rely on a temporary doctor to help with this.
Nov 21, 2024
I had a great appointment with them yesterday
Nov 21, 2024
Having better workers there
Nov 15, 2024
Appointment was on time and the doctor was thorough.
Nov 15, 2024
Everyone was friendly and helpful.
Nov 15, 2024
The professionalism of the staff. I didn’t wait more than ten minutes. Everyone was friendly and courteous.
Nov 14, 2024
More refreshments, better waiting time
Nov 14, 2024
They care about your health
Nov 13, 2024
First visit with new doctor, and she totally exceeded our expectation.