Southpark
Primary Care, Senior Care
JenCare Senior Medical Center
524 Southpark Blvd
Colonial Heights, VA 23834 Directions
4.6 out of 5
526 verified ratings
526 Ratings, 267 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 18, 2025
Dr Young is excellent works hard to help me with all i have going on
Feb 15, 2025
I like my doctors and the staff!!!
Feb 14, 2025
More doctors to care for patients so wait time is not so long. My appointment was cancelled on Wednesday and I was not left a message. So when I arrived I was upset on notification to come back. Overall improvement but efficiently and time management an issue. Great support staff who are trying to do what they can.
Feb 13, 2025
Every one is very friendly but also very professional and thorough!! It’s a very good place to go!!
Feb 12, 2025
I love the new doctor that I have now I hope she can help to get better
Feb 12, 2025
Enjoyed my visit with Doctor Young!
Feb 7, 2025
Everyone is family. Dr Jackson and Jessica and the entire staff. Make me feel welcome.
Feb 6, 2025
Dr. Wright, nurses, and staff. Knowledgeable and great communicators
Feb 4, 2025
My new physician took the time to spend with me and listen.
Jan 30, 2025
My doctor really understand the problem n the issue I was having she walked me thru my health plan n gave me gd advice to continue being healthy
Jan 29, 2025
I’ve always enjoyed going to Jencare
Jan 28, 2025
Dr Young is very informative and knowledgeable and she is willing to put me on something different medication wise to hopefully help me
Jan 25, 2025
I was given the time to talk about my concerns and about my lab results and what they meant.
Jan 24, 2025
Service was good
Jan 22, 2025
I Love the Care they give me!!
Jan 21, 2025
Dr. Wright always answers my concerns and questions.
Jan 18, 2025
The facility is clean, the staff are polite & friendly. I don’t have anything negative to complain about.
Jan 16, 2025
Better Communication...between doctor/staff to patient..better info about medical diagnoses/services from doctor.
Jan 15, 2025
All of my contacts with staff and Doctors are excellent; in-person as well as virtual.
Jan 15, 2025
Dr. Angela Castillo is an excellent doctor and have been giving outstanding patient care. She will be truly missed.
Jan 14, 2025
Everyone at JenCare treated me with kindness and respect.
Jan 14, 2025
I Always Receives Good Service.👍
Jan 8, 2025
Had a telehealth visit. She listen alot and took time to hear items. Went over medicine and knee pain. Please with visit.
Jan 3, 2025
Seeing my Dr is a joy for me. My health is one of my main concerns at 72 years old. I'm thankful for Jen Care.
Jan 2, 2025
You can tell they care about their patients!
Dec 27, 2024
Friendly and knowledgeable staff
Dec 25, 2024
My health care provider really listens !
Dec 25, 2024
The amount of time spent was relatively short.
Dec 22, 2024
Love my new Doctor
Dec 20, 2024
Dr. Concern about my wellbeing!
Dec 19, 2024
Jencare are always showing that car and are concerned about our comfort and our health.
Dec 19, 2024
Right now I can't think of anything
Dec 19, 2024
My new doctor her name is Shavon Jackson please take good care of her because she's a really really good doctor practitioner
Dec 18, 2024
No waiting on the waiting room. Answering the phone and not going to voicemail.
Dec 18, 2024
We love our Doctor and staff!
Dec 13, 2024
Info provided by physician. Service provided by staff
Dec 12, 2024
The customer care. From signing in, the nurse, staff, doctor and person making my next appointment were nice.
Dec 12, 2024
The doctor is very professional and a great doctor.
Dec 11, 2024
They have gotten better on when u come in this time I didn't have too wait as long in the waiting room, so thank u for that
Dec 11, 2024
I am not sure. Maybe if doctor would research patient condition a little more.
Dec 11, 2024
Great rapport with new primary care giver.
Dec 10, 2024
Because they care about their patients. The Doctors sits down and talks to their patients. They let their patients know what is going on with their patients.
Dec 10, 2024
Attention to the patient and pleasant attitude.
Dec 9, 2024
Staff courteous and professional
Dec 9, 2024
Dr. Wright, he spend my doctor for the last 2 to 3 years that I have been with JenCare. I’ve had doctors over the years, but he is excellent and the best one I’ve had.
Dec 7, 2024
Not waiting to long to see doctor
Dec 7, 2024
The wait time is rather long
Dec 4, 2024
The staff, particularly the doctor
Dec 3, 2024
All of my medical needs can be met there.
Dec 3, 2024
Dr. Angela Castillo is a good doctor and each one of her Assistants have always been empathetic & compassionate. I love the way I am treated because they are my 2nd contact person after receptionist.