Mechanicsville
Primary Care, Senior Care
JenCare Senior Medical Center
3806 Mechanicsville Turnpike
Richmond, VA 23223 Directions
4.7 out of 5
585 verified ratings
585 Ratings, 266 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 19, 2025
Everyone was very concerned about my health and what was going on in my life. I was very thankful that I had JenCare on my side!
Feb 18, 2025
Great
Feb 16, 2025
Nice doctor and the front end is awesome especially Quway
Feb 11, 2025
Staff always greets with a smile
Feb 11, 2025
Dr took time to call me
Feb 9, 2025
Dr Maryann makes the visit pleasant along with the staff.
Feb 8, 2025
Last time I was there stayed in Room #6 close to two hours without seeing the doctor. I was about to leave. Why carry a person back there just to sit. If the doctor is not ready to see me then don’t bring me back there. I have things to do too.
Feb 6, 2025
My doctor and staff are so friendly
Feb 4, 2025
Everyone welcome with a smile.
Feb 4, 2025
Don't have a long wait nice people
Feb 3, 2025
I didn't have to wait a long time to be seen.
Jan 29, 2025
Provide online access to patient records and appointments
Jan 27, 2025
Everything went well with me I didn't wait long. The staff was very nice My doctor asked me a lot about my health She and the nurse were very concerned about me and made feel comfortable.
Jan 27, 2025
Dr O very understanding, able to talk to her to understand what she’s talking about about my health and the staff is fantastic
Jan 25, 2025
Friendly, caring staff and doctors
Jan 23, 2025
From the receptionist, the nurses, including the doctor was all good
Jan 19, 2025
The Dr. took time with me and answered all my questions.
Jan 18, 2025
Very pleased with my Dr. and care.
Jan 18, 2025
The staff and the doctor are very helpful and friendly
Jan 17, 2025
I love the staff/MD the facility is very clean and fresh friendly faces no long wait.
Jan 17, 2025
The people in reception who checked me in and sit up next appointment, the person who took me to the room and the doctor I saw!
Jan 16, 2025
Caring doctor and staff
Jan 16, 2025
Dr is very efficient and thorough
Jan 16, 2025
Little wait time with an appointment. Staff helpful and friendly.
Jan 15, 2025
I am satisfied with the doctor I have now and the staff members are nice
Jan 15, 2025
I'm very pleased with my doctor, and the people on the staff nice.
Jan 15, 2025
Be honest Have staff actually leave messages when appointments have changed or moved to another location
Jan 15, 2025
My Dr cares and takes the time to explain things if I don't understand. Jen Care staff are friendly.
Jan 15, 2025
The staff is always friendly & courteous and Dr.O is a phenomenonal doctor
Jan 15, 2025
They treat me with kindness and respect, and my doctor give me great service.
Jan 15, 2025
My Dr.and the facility are all pleasant
Jan 15, 2025
The doctor was warm and knowledgeable about my situation .
Jan 14, 2025
Friendly staff and doctor, she listened to me and answered my questions
Jan 10, 2025
Wait time is a bit to long.
Jan 3, 2025
Communication btwn office staff is still an issue. Yesterday I had blood drawn and no one informed Labcorp my insurance had changed so they want to send me a bill. And there was confusion on an X-ray scheduling. I’ve seen some vast improvement with the office since we started and I love the concept, which is part of the reason we picked JenCare. I only reason I stay now is because I trust and appreciate Mary Ann Roberts. She is fantastic
Jan 3, 2025
Friendly and respectful staff
Jan 1, 2025
The people who work at JenCare are friendly and caring. This includes everyone. from the housekeeper to the wonderful techs, NP’s and Doctors. The receptionists go out their way to help you.
Dec 31, 2024
Nice welcome 🙏 and in and out in good time
Dec 31, 2024
Your employees show care and compassion for me.
Dec 30, 2024
The patience and friendlness of my health care provider and the staff
Dec 28, 2024
There is nothing to improve for me at this time except, having to visit every six weeks. Unless it's absolutely necessary.
Dec 26, 2024
Everyone was very nice and polite
Dec 24, 2024
Everyone is so kind. Even sitting in the waiting room people coming in to see the doctor are so kind and nice. A great place.
Dec 24, 2024
The people all staff were knowledgeable and nice. My NP asked questions about my health and welfare. Nurses concerned about my living situation. They are nice. I like the Mechanicsville site very much.and the Delta staff very nice and helpful
Dec 19, 2024
Get doctor's to stay longer.
Dec 17, 2024
Talking with Maryann about my health issues
Dec 17, 2024
Dr. Roberts is attentive, knowledgeable and compassionate.
Dec 16, 2024
The place is well run and the people care about you and they listen to what you have to say.
Dec 13, 2024
Listened to and work thru questions
Dec 13, 2024
The care I get and the friendliness of the staff