MyMichigan Acute Care
4.9 out of 5
12,396 verified ratings
12,396 Ratings, 3,054 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive toward MyMichigan Acute Care: patients consistently praise caring, friendly, and professional staff, clear communication, and efficient, thorough clinical care. Walk-in/urgent care convenience and short wait times are frequently highlighted, though one commenter noted a nearly two-hour wait when short-staffed. Providers are commended for listening, explaining treatment, and coordinating follow-up (e.g., pulmonologist contact). Pediatric care and successful problem resolution (breathing issue, dislocated toe, DOT physical) are noted positively.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 16, 2026
Rachel Cron, P.A.-C.
My experience with Dr. Rachel Cron was Great.
She stitched up my hand / wrist and was completely confident in doing so, even though it was a deep laceration and in an area that was under tension everytime i moved my wrist or thumb and could potentially tear open. The Dr. Gave me great medical advice, and also just to be very careful while healing in the next 2 weeks. I will highly recommend her to everyone.
Apr 16, 2026
Was there anything that you feel was outstanding?
So far excellent
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Friendly prompt staff treats you like a person not a next in line facility
Apr 15, 2026
Was there anything that you feel was outstanding?
Attentiveness, non-judgemental
Apr 15, 2026
Was there anything that you feel was outstanding?
All the staff were great
Apr 15, 2026
Was there anything that you feel was outstanding?
It was all outstanding.
Apr 15, 2026
Was there anything that you feel was outstanding?
Dr was very great at explaining
Apr 15, 2026
Was there anything that you feel was outstanding?
The team was respectful and answered all my questions thoroughly.
Apr 15, 2026
Was there anything that you feel was outstanding?
Both doctor and nurse were exceptional and gave great, thorough explanations.
Apr 15, 2026
Was there anything that you feel was outstanding?
Listened and assessed appropriately
Apr 15, 2026
Was there anything that you feel was outstanding?
Just great overall
Apr 15, 2026
Was there anything that you feel was outstanding?
Everyone was great to us!!!!
Apr 14, 2026
Was there anything that you feel was outstanding?
How the nurse kept my child calm for a strep test.
Apr 14, 2026
Was there anything that you feel was outstanding?
Excellent care, everyone was very helpful and caring. Thank you so much for your time and effort that you give.
What could have been done to improve your experience?
Absolutely nothing
Apr 14, 2026
Was there anything that you feel was outstanding?
The kind nurse that ran my strep test
What could have been done to improve your experience?
Nothing,,
Apr 14, 2026
Was there anything that you feel was outstanding?
I have always received great care and respect here. Thank you for all that you do.
Apr 14, 2026
What could have been done to improve your experience?
Nothing else. Timing and service were great,
Apr 13, 2026
Some care givers can get complacent and forget that visiting health care providers are not a daily thing for most people, and treat you like just another slot in their schedule. I did not get that feeling at all with Jamie.
Apr 13, 2026
Very professional and helpful
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Great experience!
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Don’t hesitate to go!
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
I would tell them that this was an excellent place to go and then I will go over there again if I ever need to go
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Cheryl Layton is very thorough and gets to the bottom of your problems.She figures out the best treatment for you, and gives you the best possible treatment plan! Has a Great personality and respect’s you as a person and patient!!👍
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Apr 13, 2026
Was there anything that you feel was outstanding?
All the staff were very polite and helpful. Makes a not so enjoyable expierence much better
Apr 13, 2026
Was there anything that you feel was outstanding?
The fact that Jamie was able to get me in, in a timely manner, since my primary care provider was months out for an appointment. I would really prefer Jamie as my primary care provider, as she addressed my concerns professionally and promptly
What could have been done to improve your experience?
Other than the months wait for the appointment, I have no complaints. Which I do realize is out of anyone's control.
Apr 13, 2026
Was there anything that you feel was outstanding?
Everyone was really nice and it was quick and easy.
What could have been done to improve your experience?
Nothing everything was great.
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
Catherine is amazing. Always kind and caring and intelligent
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
She seemed like she knew what she was talking about. Only seen her about 10 mins as a walk in Dr. I really liked her
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
Excellent listener and knowledgeable.
Apr 12, 2026
Was there anything that you feel was outstanding?
Mick was so nice, friendly, and professional. He provided a welcoming and calm experience. Paige was very helpful and took time to listen and gave good advice and directions. Wonderful treatment from both of them!
Apr 12, 2026
Was there anything that you feel was outstanding?
So efficient and quick. Great place
Apr 12, 2026
Was there anything that you feel was outstanding?
Vey fast
Apr 12, 2026
Was there anything that you feel was outstanding?
They did great
Apr 12, 2026
Was there anything that you feel was outstanding?
I felt like I was being listened to completely and taken seriously.
What could have been done to improve your experience?
Everything was excellent.
Apr 12, 2026
Was there anything that you feel was outstanding?
Every one was quick and friendly I would 100% recommend anyone to come here
What could have been done to improve your experience?
I really don’t think it could have went any smoother
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
I thought she was friendly and knowledgeable. I found myself very much at ease which is saying a lot as I am not comfortable in medical situations. I would say the care i received from the Dr. Was well above average!
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
I was seen quickly and the appointment went well.
Apr 11, 2026
Was there anything that you feel was outstanding?
Everyone was fantastic
What could have been done to improve your experience?
Keep doing what your doing
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
He's exceptional. He listens carefully, explains in terms that I understand. When ordering test explains why he's ordering the test and answers all of my questions regarding the test.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
They were respectful
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend. Very precise on examining and going over everything! My parents actually both went to the walk in clinic and were seen by Cheryl and spoke very highly of her and the care they received!!
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and professional
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
No complaints. Would recommend.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and knowledgeable
Apr 10, 2026
Was there anything that you feel was outstanding?
Excellent
Apr 10, 2026
What could have been done to improve your experience?
Nothing . Good experience
Apr 9, 2026
What would you tell family and friends about your experience with this provider?
Intelligent, kind and efficient.
Apr 9, 2026
What would you tell family and friends about your experience with this provider?
She is caring, nice and listened to how I felt