Kara Mondeau, P.A.-C.
Acute Care
3009 N. Saginaw Road
Midland, MI 48640 Directions
4.8 out of 5
531 verified ratings
531 Ratings, 154 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Kara Mondeau, P.A.-C. and the urgent care team for friendly, attentive, and efficient care. Common highlights include excellent bedside manner, clear explanations, and quick visits with minimal waits. Staff kindness and professionalism—reception, nurses, and providers—are repeatedly noted. A few comments mention confusing signage in the building. Medical advice and treatment options were appreciated, and several parents reported good pediatric care and x-ray support.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 11, 2026
Was there anything that you feel was outstanding?
Everyone as amazing I felt safe and comfortable
Mar 11, 2026
Was there anything that you feel was outstanding?
Nurse Kelly was amazing
What could have been done to improve your experience?
Lunch lol
Mar 8, 2026
Was there anything that you feel was outstanding?
Our nurse was amazing and interacted with my sick [AGE] yr old very professionally and made him feel at ease.
What could have been done to improve your experience?
We waited quite awhile but it was busy and not sure if anything could of expedited it any faster.
Mar 8, 2026
Was there anything that you feel was outstanding?
Yes everyone was so nice and asked questions of my symptoms that was good I was able to be listened too
What could have been done to improve your experience?
Nothing wrong
Mar 7, 2026
Was there anything that you feel was outstanding?
Over great
Mar 7, 2026
Was there anything that you feel was outstanding?
Time and care
What could have been done to improve your experience?
Nothing. I received excellent care.
Mar 7, 2026
Was there anything that you feel was outstanding?
During my visit, I was treated very well by the staff. They were very caring, kind, and compassionate. They explained everything very well.
What could have been done to improve your experience?
Nothing, my experience was great.
Mar 2, 2026
Was there anything that you feel was outstanding?
Good to know they are here when we need them
Mar 2, 2026
Was there anything that you feel was outstanding?
Care an instructions
Feb 23, 2026
Was there anything that you feel was outstanding?
Our nurse was so caring and sweet during our visit, definitely went above and beyond
Feb 17, 2026
Was there anything that you feel was outstanding?
Great staff
Feb 16, 2026
Was there anything that you feel was outstanding?
Positive energy
Feb 16, 2026
Was there anything that you feel was outstanding?
Everyone was very nice and happy.
What could have been done to improve your experience?
All good
Feb 16, 2026
Was there anything that you feel was outstanding?
They heard me as a person, and was very understanding.
What could have been done to improve your experience?
Everything was good, don’t need to change anything.
Feb 15, 2026
What could have been done to improve your experience?
Nothing. Very friendly and prompt
Feb 15, 2026
Was there anything that you feel was outstanding?
Friendly staff from to check in to check out. Short wait time
Feb 15, 2026
Was there anything that you feel was outstanding?
I always have a fantastic experience when being seen at the Clare urgent care.
Feb 13, 2026
Was there anything that you feel was outstanding?
Everything
Feb 13, 2026
Was there anything that you feel was outstanding?
Very happy with the clinic
Feb 10, 2026
Was there anything that you feel was outstanding?
The recommendations for other solutions and care.
Feb 7, 2026
Was there anything that you feel was outstanding?
Everyone was great!
Feb 7, 2026
Was there anything that you feel was outstanding?
Great communication
What could have been done to improve your experience?
Have ice cream
Feb 7, 2026
Was there anything that you feel was outstanding?
Wait times online were super helpful!
Feb 7, 2026
Was there anything that you feel was outstanding?
Everything was great
Feb 6, 2026
Was there anything that you feel was outstanding?
The nurse taking my vitals was very very nice
Jan 30, 2026
What could have been done to improve your experience?
Nothing it was great
Jan 26, 2026
Was there anything that you feel was outstanding?
Quickness of service
What could have been done to improve your experience?
No change
Jan 26, 2026
Was there anything that you feel was outstanding?
Great team of folks and appreciate their kindness
What could have been done to improve your experience?
Nothing and keep doing what your doing
Jan 26, 2026
Was there anything that you feel was outstanding?
Quick and thoughtful
Jan 20, 2026
Was there anything that you feel was outstanding?
The doctor was informative on information I had not yet been warned about and I’m very appreciative.
What could have been done to improve your experience?
If urgent care were open a little later. It’s something the community talks about but I’m not sure if you guys are informed about. Thank you for your time.
Jan 20, 2026
Was there anything that you feel was outstanding?
How nice they are
What could have been done to improve your experience?
Nothing everything was great
Jan 14, 2026
Was there anything that you feel was outstanding?
Wait wasn’t long
Jan 14, 2026
Was there anything that you feel was outstanding?
I found the urgent care a little difficult to find once I entered the building. Signage was poorly placed and I got lost.
What could have been done to improve your experience?
Finding the actual urgent care facility.
Jan 10, 2026
Was there anything that you feel was outstanding?
Nikki was awesome!!
Jan 9, 2026
Was there anything that you feel was outstanding?
The staff was very nice and worked very quickly
What could have been done to improve your experience?
Nothing! They did excellent
Jan 9, 2026
Was there anything that you feel was outstanding?
The staff was very friendly. It was a wonderful visit.
Jan 5, 2026
Was there anything that you feel was outstanding?
The quickness of the staff and overall knowledge
Jan 5, 2026
Was there anything that you feel was outstanding?
Patience and understanding by the desk staff
What could have been done to improve your experience?
Not much
Dec 29, 2025
Was there anything that you feel was outstanding?
Great staff.
What could have been done to improve your experience?
Less questions about the same living information as nothing had changed
Dec 28, 2025
What could have been done to improve your experience?
Nothing my experience was excellent
Dec 17, 2025
Was there anything that you feel was outstanding?
Everything
Dec 12, 2025
Was there anything that you feel was outstanding?
The care for their patients.
Dec 8, 2025
Was there anything that you feel was outstanding?
Kara was exceptional!
What could have been done to improve your experience?
Shorter wait time.
Dec 8, 2025
Was there anything that you feel was outstanding?
The time and care of the nurses and providers
What could have been done to improve your experience?
Nothing. Great experience.
Dec 5, 2025
Was there anything that you feel was outstanding?
We are new and the staff was so thoughtful to give us info on new drs
What could have been done to improve your experience?
Nothing!
Dec 4, 2025
Was there anything that you feel was outstanding?
Thank you
Dec 4, 2025
Was there anything that you feel was outstanding?
The staff has always been amazing. The doctors and nurses have great bedside manner.
What could have been done to improve your experience?
Nothing. Our wait time wasn’t long and the staff was efficient and friendly.
Dec 2, 2025
Was there anything that you feel was outstanding?
They always get me in fast and get me on my way. Third time in 6 months and great service all 3 times.
Dec 1, 2025
Was there anything that you feel was outstanding?
Overall experience and friendliness
Nov 29, 2025
Was there anything that you feel was outstanding?
Explained everything to my understanding. Listened well to me.