Kara Mondeau, P.A.-C.

Acute Care

3009 N. Saginaw Road

Midland, MI 48640 Directions

(989) 633-1350

4.8 out of 5

433 verified ratings

433 Ratings, 125 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 20, 2026
Was there anything that you feel was outstanding?
The doctor was informative on information I had not yet been warned about and I’m very appreciative.
What could have been done to improve your experience?
If urgent care were open a little later. It’s something the community talks about but I’m not sure if you guys are informed about. Thank you for your time.

Jan 20, 2026
Was there anything that you feel was outstanding?
How nice they are
What could have been done to improve your experience?
Nothing everything was great

Jan 14, 2026
Was there anything that you feel was outstanding?
Wait wasn’t long

Jan 14, 2026
Was there anything that you feel was outstanding?
I found the urgent care a little difficult to find once I entered the building. Signage was poorly placed and I got lost.
What could have been done to improve your experience?
Finding the actual urgent care facility.

Jan 10, 2026
Was there anything that you feel was outstanding?
Nikki was awesome!!

Jan 9, 2026
Was there anything that you feel was outstanding?
The staff was very nice and worked very quickly
What could have been done to improve your experience?
Nothing! They did excellent

Jan 9, 2026
Was there anything that you feel was outstanding?
The staff was very friendly. It was a wonderful visit.

Jan 5, 2026
Was there anything that you feel was outstanding?
The quickness of the staff and overall knowledge

Jan 5, 2026
Was there anything that you feel was outstanding?
Patience and understanding by the desk staff
What could have been done to improve your experience?
Not much

Dec 29, 2025
Was there anything that you feel was outstanding?
Great staff.
What could have been done to improve your experience?
Less questions about the same living information as nothing had changed

Dec 28, 2025
What could have been done to improve your experience?
Nothing my experience was excellent

Dec 17, 2025
Was there anything that you feel was outstanding?
Everything

Dec 12, 2025
Was there anything that you feel was outstanding?
The care for their patients.

Dec 8, 2025
Was there anything that you feel was outstanding?
Kara was exceptional!
What could have been done to improve your experience?
Shorter wait time.

Dec 8, 2025
Was there anything that you feel was outstanding?
The time and care of the nurses and providers
What could have been done to improve your experience?
Nothing. Great experience.

Dec 5, 2025
Was there anything that you feel was outstanding?
We are new and the staff was so thoughtful to give us info on new drs
What could have been done to improve your experience?
Nothing!

Dec 4, 2025
Was there anything that you feel was outstanding?
Thank you

Dec 4, 2025
Was there anything that you feel was outstanding?
The staff has always been amazing. The doctors and nurses have great bedside manner.
What could have been done to improve your experience?
Nothing. Our wait time wasn’t long and the staff was efficient and friendly.

Dec 2, 2025
Was there anything that you feel was outstanding?
They always get me in fast and get me on my way. Third time in 6 months and great service all 3 times.

Dec 1, 2025
Was there anything that you feel was outstanding?
Overall experience and friendliness

Nov 29, 2025
Was there anything that you feel was outstanding?
Explained everything to my understanding. Listened well to me.

Nov 29, 2025
What could have been done to improve your experience?
Nothing everything and everyone were very good

Nov 24, 2025
Was there anything that you feel was outstanding?
All top notch! And much appreciated. Reception to nurse to care provider - all were professional, courteous, personable, and competent. Thank you.

Nov 24, 2025
Was there anything that you feel was outstanding?
All very good

Nov 21, 2025
Was there anything that you feel was outstanding?
How well we were treated and how efficient our visit was

Nov 17, 2025
Was there anything that you feel was outstanding?
The best urgent care I have ever been to. I especially love Stacey and Melissa. The nurses are so great and keep everything running smoothly.
What could have been done to improve your experience?
Nothing I felt listened to and cared for

Nov 17, 2025
Was there anything that you feel was outstanding?
They are so understanding and so kind

Nov 12, 2025
Was there anything that you feel was outstanding?
Nothing outstanding, but good typical care
What could have been done to improve your experience?
Nothing needed improvement in this visit

Nov 12, 2025
Was there anything that you feel was outstanding?
Everyone was really nice
What could have been done to improve your experience?
Nothing it was an amazing experience

Nov 12, 2025
Was there anything that you feel was outstanding?
The care that they provided my kid

Nov 12, 2025
Was there anything that you feel was outstanding?
Telling me not panic, helping me out
What could have been done to improve your experience?
Not to freak out

Nov 10, 2025
Was there anything that you feel was outstanding?
Staff

Nov 9, 2025
Was there anything that you feel was outstanding?
Peace of mind and respect

Nov 6, 2025
Was there anything that you feel was outstanding?
Everything was great

Nov 4, 2025
Was there anything that you feel was outstanding?
The team was fast, efficient and friendly.

Nov 3, 2025
Was there anything that you feel was outstanding?
The respect shown between patient and care provider

Nov 3, 2025
Was there anything that you feel was outstanding?
All the staff was very tentative throughout my visit
What could have been done to improve your experience?
Nothing more everything was great

Nov 3, 2025
Was there anything that you feel was outstanding?
I was happy I didn’t have to wait very long to be seen. Everyone was very professional and polite.

Nov 1, 2025
Was there anything that you feel was outstanding?
Care was outstanding

Oct 28, 2025
Was there anything that you feel was outstanding?
The dr and staff were fantastic

Oct 27, 2025
Was there anything that you feel was outstanding?
Great staff and provider

Oct 27, 2025
Was there anything that you feel was outstanding?
Time to be seen was epic. Hardly a wait.
What could have been done to improve your experience?
Not a thing

Oct 27, 2025
Was there anything that you feel was outstanding?
Everyone was happy to help. They all worked together great. It was quick and efficient.

Oct 24, 2025
Was there anything that you feel was outstanding?
I was seen very fast, and felt comfortable with my outcome.
What could have been done to improve your experience?
Nothing everything was great.

Oct 14, 2025
Was there anything that you feel was outstanding?
Good job

Oct 13, 2025
Was there anything that you feel was outstanding?
The staff was very patient and nice and made us feel welcomed

Oct 13, 2025
Was there anything that you feel was outstanding?
That pa was super nice and listened well
What could have been done to improve your experience?
Nothing. Thanks guys

Oct 6, 2025
Was there anything that you feel was outstanding?
Very understanding and listened to what I was saying

Oct 6, 2025
Was there anything that you feel was outstanding?
Hardly any wait at all. And everyone is so kind,

Oct 2, 2025
Was there anything that you feel was outstanding?
Everything