Kenneth MacKinnon, M.D.
Acute Care
5694 Midland Road, (M-47)
Freeland, MI 48623 Directions
5.0 out of 5
158 verified ratings
158 Ratings, 51 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 19, 2025
Was there anything that you feel was outstanding?
Short wait time
Oct 18, 2025
Was there anything that you feel was outstanding?
Everyone was very kind
Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Mackinnon reviewed my medications and I really appreciated that
Oct 7, 2025
Was there anything that you feel was outstanding?
Freeland is amazing beyond amazing midland could literally learn respect and love and kindness and compassion from the.
Oct 5, 2025
Was there anything that you feel was outstanding?
I enjoyed my visit
Oct 4, 2025
Was there anything that you feel was outstanding?
Dr. MacKinnon was very respectful and responsive to my needs. nurse Penny was very friendly and great personality and helpful getting me ready for the procedure. Both had good bedside manners and were professional.
What could have been done to improve your experience?
I can’t think of anything…
Oct 4, 2025
Was there anything that you feel was outstanding?
Excellent staff
Oct 4, 2025
Was there anything that you feel was outstanding?
The kindness of the staff
Oct 4, 2025
Was there anything that you feel was outstanding?
Dr. MacKinnon is wonderful! And nurse Noreen was very nice.
Oct 3, 2025
Was there anything that you feel was outstanding?
Lisa was outstanding
Oct 1, 2025
Was there anything that you feel was outstanding?
This staff puts you at ease! I would even say it was a fun experience except for having a UTI! Staff is knowledgeable and took time to explain things. Bravo!
Oct 1, 2025
Was there anything that you feel was outstanding?
Both the nurse and Dr. McKinnon were helpful and courteous. Thank you!
Oct 1, 2025
Was there anything that you feel was outstanding?
Penny was so personable and caring! Dr McKinnon was so knowledgeable and helpful! Top Notch very professional with outstanding bed side manor❤️
What could have been done to improve your experience?
It was great! Nothing more could of been done
Sep 30, 2025
Was there anything that you feel was outstanding?
Friendly staff
Sep 28, 2025
Was there anything that you feel was outstanding?
Kari Mike and Dr. Mac were amazing when I came in with my son who had crashed his dirt bike and was bleeding all over. There where fast, respectful and worked as a great team.
Sep 23, 2025
Was there anything that you feel was outstanding?
Caring staff
Sep 23, 2025
Was there anything that you feel was outstanding?
Noreen answered my questions and was very helpful
Sep 22, 2025
Was there anything that you feel was outstanding?
The staff was excellent
Sep 22, 2025
Was there anything that you feel was outstanding?
All was great
Sep 19, 2025
Was there anything that you feel was outstanding?
Everything surpassed my expectations
Sep 15, 2025
Was there anything that you feel was outstanding?
Dispute walking in at the time of closure, I was welcomed and promptly tended to with care, concern and humor
What could have been done to improve your experience?
Nothing absolutely wonderful care
Sep 8, 2025
Was there anything that you feel was outstanding?
The male nurse was nice
Aug 26, 2025
Was there anything that you feel was outstanding?
Great experience
Aug 24, 2025
Was there anything that you feel was outstanding?
Every one was extremely helpful and got me in and out quickly.
Aug 18, 2025
Was there anything that you feel was outstanding?
Very nice staff
Aug 13, 2025
Was there anything that you feel was outstanding?
The nurse and the doctor were both amazing. Very informative and was very patient and caring with me.
What could have been done to improve your experience?
Nothing, The best place to go for a DOT physical
Aug 11, 2025
Was there anything that you feel was outstanding?
This was my first time here and Dr McKinnon and Penny was phenomenal
Jul 26, 2025
Was there anything that you feel was outstanding?
Love how Dr. McKinnon explains everything and how nice the nursing staff is
Jul 22, 2025
Was there anything that you feel was outstanding?
Very fast service and Noreen was very nice
Jul 22, 2025
Was there anything that you feel was outstanding?
Friendly staff
Jul 12, 2025
Was there anything that you feel was outstanding?
Noreen and Dr MacKinnon were nice
Jul 12, 2025
Was there anything that you feel was outstanding?
Nice staff
Jul 10, 2025
Was there anything that you feel was outstanding?
Both nurse and doctor were very nice
Jul 10, 2025
Was there anything that you feel was outstanding?
Glad Mackinnon was working
Jul 10, 2025
Was there anything that you feel was outstanding?
Thank you to all the staff
Jul 3, 2025
Was there anything that you feel was outstanding?
This facility is the best around
Jun 30, 2025
Was there anything that you feel was outstanding?
Front desk receptionist Kyla was absolutely rude and unable to answer important questions regarding no insurance costs [removed PHI].
What could have been done to improve your experience?
Not having to deal with rude reception
Apr 29, 2025
Was there anything that you feel was outstanding?
Nurse Kerri is the best!
Apr 29, 2025
Was there anything that you feel was outstanding?
Quick service
Apr 24, 2025
Was there anything that you feel was outstanding?
Our nurse Kerrie
What could have been done to improve your experience?
Front desk staff not very welcoming, ignored my child when she was talking to them.
Apr 24, 2025
Was there anything that you feel was outstanding?
Everyone was very nice
Apr 22, 2025
Was there anything that you feel was outstanding?
Speedy in completing my exam
Apr 10, 2025
Was there anything that you feel was outstanding?
X-ray Lisa was nice to talk to
Apr 8, 2025
Was there anything that you feel was outstanding?
Noreen and Dr. MacKinnon were wonderful
Apr 7, 2025
Was there anything that you feel was outstanding?
Mick was nice
Apr 7, 2025
Was there anything that you feel was outstanding?
Kari was kind
Apr 5, 2025
Was there anything that you feel was outstanding?
Doctor and nurse very caring and patient with my daughter.
Apr 1, 2025
Was there anything that you feel was outstanding?
This doctor is my favorite and I love coming here. Thank you for everything
Apr 1, 2025
Was there anything that you feel was outstanding?
The willingness to help me get my school physical completed for my masters program!
Nov 4, 2024
What would you tell family and friends about your experience with this provider?
Easy to work with. Understanding and caring. Knows my history very well.