Jamie Taylor, P.A.-C.
Acute Care
335 E. Houghton Avenue
West Branch, MI 48661 Directions
4.6 out of 5
92 verified ratings
92 Ratings, 36 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 19, 2025
Was there anything that you feel was outstanding?
Jamie did an amazing job! She is personalable, kind and did a thorough job. She communicated in a way that was understanable and relatable. She took her time and let me ask any questions I had. She did an amazing job during a time when i was really struggling. Thank you!
Nov 17, 2025
What could have been done to improve your experience?
Getting in with own provider.
Nov 10, 2025
Was there anything that you feel was outstanding?
Very professional.
What could have been done to improve your experience?
Every thing was good.
Nov 3, 2025
Was there anything that you feel was outstanding?
I always feel that I am listened to by the staff. They go out of their way to make sure I am heard and they help me as I expect, in a professional, respectful manner.
Nov 3, 2025
Was there anything that you feel was outstanding?
Jamie and staff were very kind.
Oct 21, 2025
Was there anything that you feel was outstanding?
The professional attitude and courtesy shown to me.
Oct 21, 2025
What could have been done to improve your experience?
To get in right away when urgent care to get as soon as possible
Oct 9, 2025
Was there anything that you feel was outstanding?
Actually, every time I go there, the whole staff is polite and informative willing to help in anyway I highly recommend to my friends to go there
Oct 6, 2025
Was there anything that you feel was outstanding?
Understanding and friendly
Oct 4, 2025
Was there anything that you feel was outstanding?
They're very courteous I get in quick and the answer all my questions I like my doctor
What could have been done to improve your experience?
Not having to take meds any more
Oct 1, 2025
Was there anything that you feel was outstanding?
All staff were caring and prompt with care and services
What could have been done to improve your experience?
All good
Sep 22, 2025
Was there anything that you feel was outstanding?
Jamie was great.
Sep 15, 2025
What could have been done to improve your experience?
Better follow-up
Sep 3, 2025
Was there anything that you feel was outstanding?
Jamie and Dr Harrington, and staff are always there when I need them. Many times going out of their way and double booking in order to address my many issues.
Sep 2, 2025
Was there anything that you feel was outstanding?
Getting appt right away
Aug 25, 2025
What could have been done to improve your experience?
Again it’s all about appts. If I am in NEED I should have to wait 3-4 weeks to be seen that is absurd. I only saw Jamie once for paper work because I need a form completed. For an upcoming surgery. As it was I had to wait 2 weeks for that and she wasn’t even my actual PA.
Aug 18, 2025
Was there anything that you feel was outstanding?
How fast you receive appointment with tests, x rays, & next appointments.
What could have been done to improve your experience?
Not a thing, Everyone whos in the office are so welcome & always asking if you need anything. I'M a new patieance & so please how I have been treated.you have alot to be Proud of!
Aug 14, 2025
Very good!!!
Aug 14, 2025
Was there anything that you feel was outstanding?
Both Shannon and Jamie are amazing. Even though this was for a sports physical, Jamie identified other concerns that no other provider has noticed before
Jul 24, 2025
Was there anything that you feel was outstanding?
Always curtious, friendly, and gets my needs taken care of! I love Krista as my provider. It was also great to meet Jamie Taylor for my issue last week. Great team work all around. Can't say I e ever had a bad experience.
What could have been done to improve your experience?
Nothing comes to mind.
Jul 21, 2025
Was there anything that you feel was outstanding?
Great job.
Jul 14, 2025
What could have been done to improve your experience?
NOTHING NEEDED!🫠
Jul 7, 2025
Was there anything that you feel was outstanding?
The nurse who conducted my wellness visit on [date] did a pleasant, thorough and professional job.
Jun 30, 2025
Was there anything that you feel was outstanding?
Jamie was amazing. She always goes above and beyond to help her patients
Jun 30, 2025
Was there anything that you feel was outstanding?
Friendliness
Jun 11, 2025
Was there anything that you feel was outstanding?
Nurse Jen was Totally Wonderful… Very Professional & Polite & Made Me feel Comfortable durning questions & File updates.
What could have been done to improve your experience?
Keep the Staff at this Office !!!!
Jun 9, 2025
What could have been done to improve your experience?
Everything ok.
Jun 3, 2025
Was there anything that you feel was outstanding?
PC--Jamie is a great doctor,,very very personable, a nd has great knowledge about me and my medical problems..She always helps me out...Thanks so very much,to her.
What could have been done to improve your experience?
Nothing--great visits. also Dr. Lisa harrington, my PC Doctor,is great.
May 29, 2025
Was there anything that you feel was outstanding?
After visiting due to sharp pain in my side/back, the treatment I received and health suggestions diminished/eliminated the pain so I am able to function again. (Golf, get out of bed without sharp pain, split wood)!
What could have been done to improve your experience?
Some plan to cure my sexual dysfunction
May 27, 2025
Was there anything that you feel was outstanding?
Everything is always explained in terms that are easily understood by both Dr. Harrington and Jamie. The best do complement one another.
May 22, 2025
Was there anything that you feel was outstanding?
Jamie took the time to ask me questions that helped her diagnose my problem. What she suggested has improved my condition.
What could have been done to improve your experience?
Nothing really. Everything went well.
May 9, 2025
Was there anything that you feel was outstanding?
Provider listened to me.
May 8, 2025
Was there anything that you feel was outstanding?
The help at the front desk was excellent, very professional but at the same time friendly.
What could have been done to improve your experience?
Everything was excellent, no improvement needed!
May 8, 2025
Was there anything that you feel was outstanding?
Availability
Apr 26, 2025
Was there anything that you feel was outstanding?
Concern & understanding care
Dec 29, 2024
What would you tell family and friends about your experience with this provider?
Tele video was fast and I recommend it and will use again.