Katrina Rozeveld, P.A.-C.
Acute Care
321 E. Warwick Drive
Alma, MI 48801 Directions
4.8 out of 5
375 verified ratings
375 Ratings, 122 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 5, 2025
Was there anything that you feel was outstanding?
Need better signs to find you
Nov 5, 2025
Was there anything that you feel was outstanding?
The nurse and pa were both very compassionate
Nov 5, 2025
Was there anything that you feel was outstanding?
Everyone was great
Nov 4, 2025
Was there anything that you feel was outstanding?
Always friendly
Nov 3, 2025
Was there anything that you feel was outstanding?
Very good service
What could have been done to improve your experience?
Nothing it was great
Nov 3, 2025
Was there anything that you feel was outstanding?
They were all very nice and personable.
Oct 29, 2025
Was there anything that you feel was outstanding?
Everyone was very efficient and polite. I would absolutely recommend this office for anyone needing to get in quickly.
What could have been done to improve your experience?
I’m completely satisfied with the service I received.
Oct 26, 2025
Was there anything that you feel was outstanding?
Very nice helpful and understanding very nice team here today
Oct 26, 2025
Was there anything that you feel was outstanding?
Angela [ ] and Katrina were amazing, fast efficient and excellent in what they do
Oct 25, 2025
Was there anything that you feel was outstanding?
Everything was well explained
What could have been done to improve your experience?
Nothing. Service was great
Oct 21, 2025
Was there anything that you feel was outstanding?
The attention and care of the nurses once I was seen was excellent!
What could have been done to improve your experience?
Waiting time could be a little better.
Oct 21, 2025
Was there anything that you feel was outstanding?
The compassion from everyone
Oct 20, 2025
Was there anything that you feel was outstanding?
I was given a very nice cold cloth.
What could have been done to improve your experience?
Not much!
Oct 20, 2025
Was there anything that you feel was outstanding?
Very friendly, caring, thorough, enjoyable visit under the circumstances
Oct 16, 2025
What could have been done to improve your experience?
Nothing- overall great experience considering the circumstances
Oct 16, 2025
Was there anything that you feel was outstanding?
Pleasant and efficient.
Oct 14, 2025
What could have been done to improve your experience?
Nothing. It was great
Oct 14, 2025
Was there anything that you feel was outstanding?
Always very friendly faces when coming to this location Nurses and Drs are always very intensive and answer all questions
Oct 13, 2025
Was there anything that you feel was outstanding?
Overall very well done by entire staff
What could have been done to improve your experience?
All good
Oct 13, 2025
Was there anything that you feel was outstanding?
Our visit was quick and the staff was very kind and professional.
What could have been done to improve your experience?
Nothing I can think of.
Oct 13, 2025
Was there anything that you feel was outstanding?
Recommendations for family physician accepting new patients in a timely manner
What could have been done to improve your experience?
Service was exceptional no change necessary
Oct 13, 2025
Was there anything that you feel was outstanding?
Very quick and efficient care:
Oct 13, 2025
What could have been done to improve your experience?
Shorter waits
Oct 9, 2025
Was there anything that you feel was outstanding?
Everything
Oct 9, 2025
Was there anything that you feel was outstanding?
They were super nice and helpful.
Oct 9, 2025
Was there anything that you feel was outstanding?
Staff was amazing as well as nurse and pa
Oct 9, 2025
Was there anything that you feel was outstanding?
Yes, the medical staff at urgent care was an amazing experience.
What could have been done to improve your experience?
Nothing at this time.
Oct 6, 2025
Was there anything that you feel was outstanding?
Excellent customer service throughout the office
Oct 3, 2025
Was there anything that you feel was outstanding?
Katrina and Stacey were very nice, caring and polite. They provided excellent care and saved me a trip to emergency room.
Oct 3, 2025
Was there anything that you feel was outstanding?
Cleanliness and care.
Oct 2, 2025
Was there anything that you feel was outstanding?
Stacey and the doctor were awesome, buy the whole staff lunch,
Oct 1, 2025
Was there anything that you feel was outstanding?
Good at explaining
Sep 27, 2025
Was there anything that you feel was outstanding?
Loved everyone
Sep 26, 2025
Was there anything that you feel was outstanding?
Fast and very helpful
Sep 24, 2025
Was there anything that you feel was outstanding?
Staff explaining things well and being understanding
What could have been done to improve your experience?
Nothing it was a good experience
Sep 24, 2025
Was there anything that you feel was outstanding?
The amount of genuine care and understanding received during my visit was incredible. Thank you for all that you do! My nurse Kelly was amazing and my PA was amazing too!
Sep 22, 2025
Was there anything that you feel was outstanding?
It was a very quick visit
Sep 22, 2025
Was there anything that you feel was outstanding?
They did great!
Sep 21, 2025
Was there anything that you feel was outstanding?
Everyone was terrific! Very caring and concerned.
Sep 21, 2025
Was there anything that you feel was outstanding?
Very caring and prompt.
Sep 18, 2025
Was there anything that you feel was outstanding?
Cared polite
Sep 16, 2025
Was there anything that you feel was outstanding?
Good
What could have been done to improve your experience?
Good
Sep 16, 2025
Was there anything that you feel was outstanding?
If I’m able to do the services here I choose this location over the ER
Sep 16, 2025
Was there anything that you feel was outstanding?
They were great
Sep 15, 2025
Was there anything that you feel was outstanding?
The care and quickness
Sep 15, 2025
Was there anything that you feel was outstanding?
Julie and Kelly were great with listening to my concerns, and also providing an ear wash that I have never heard of before today. The doctor is great too not sure her name at the moment but super listening and provided great info on what is going on.
What could have been done to improve your experience?
Just need a way to get meds from here instead of an outside pharmacy :) always a pleasure here and the wait times are not that bad for being an urgent care.
Sep 11, 2025
What could have been done to improve your experience?
Nothing - I received very good care.
Sep 11, 2025
Was there anything that you feel was outstanding?
Very concerning on how I was doing
Sep 11, 2025
Was there anything that you feel was outstanding?
The staff was great
Sep 10, 2025
Was there anything that you feel was outstanding?
Timeliness of care