Katrina Rozeveld, P.A.-C.
Acute Care
321 E. Warwick Drive
Alma, MI 48801 Directions
4.8 out of 5
339 verified ratings
339 Ratings, 112 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 21, 2025
Was there anything that you feel was outstanding?
The attention and care of the nurses once I was seen was excellent!
What could have been done to improve your experience?
Waiting time could be a little better.
Oct 21, 2025
Was there anything that you feel was outstanding?
The compassion from everyone
Oct 20, 2025
Was there anything that you feel was outstanding?
I was given a very nice cold cloth.
What could have been done to improve your experience?
Not much!
Oct 20, 2025
Was there anything that you feel was outstanding?
Very friendly, caring, thorough, enjoyable visit under the circumstances
Oct 14, 2025
What could have been done to improve your experience?
Nothing. It was great
Oct 14, 2025
Was there anything that you feel was outstanding?
Always very friendly faces when coming to this location Nurses and Drs are always very intensive and answer all questions
Oct 13, 2025
Was there anything that you feel was outstanding?
Overall very well done by entire staff
What could have been done to improve your experience?
All good
Oct 13, 2025
Was there anything that you feel was outstanding?
Our visit was quick and the staff was very kind and professional.
What could have been done to improve your experience?
Nothing I can think of.
Oct 13, 2025
Was there anything that you feel was outstanding?
Recommendations for family physician accepting new patients in a timely manner
What could have been done to improve your experience?
Service was exceptional no change necessary
Oct 13, 2025
Was there anything that you feel was outstanding?
Very quick and efficient care:
Oct 13, 2025
What could have been done to improve your experience?
Shorter waits
Oct 9, 2025
Was there anything that you feel was outstanding?
Everything
Oct 9, 2025
Was there anything that you feel was outstanding?
They were super nice and helpful.
Oct 9, 2025
Was there anything that you feel was outstanding?
Staff was amazing as well as nurse and pa
Oct 9, 2025
Was there anything that you feel was outstanding?
Yes, the medical staff at urgent care was an amazing experience.
What could have been done to improve your experience?
Nothing at this time.
Oct 6, 2025
Was there anything that you feel was outstanding?
Excellent customer service throughout the office
Oct 3, 2025
Was there anything that you feel was outstanding?
Katrina and Stacey were very nice, caring and polite. They provided excellent care and saved me a trip to emergency room.
Oct 3, 2025
Was there anything that you feel was outstanding?
Cleanliness and care.
Oct 2, 2025
Was there anything that you feel was outstanding?
Stacey and the doctor were awesome, buy the whole staff lunch,
Oct 1, 2025
Was there anything that you feel was outstanding?
Good at explaining
Sep 27, 2025
Was there anything that you feel was outstanding?
Loved everyone
Sep 26, 2025
Was there anything that you feel was outstanding?
Fast and very helpful
Sep 24, 2025
Was there anything that you feel was outstanding?
Staff explaining things well and being understanding
What could have been done to improve your experience?
Nothing it was a good experience
Sep 24, 2025
Was there anything that you feel was outstanding?
The amount of genuine care and understanding received during my visit was incredible. Thank you for all that you do! My nurse Kelly was amazing and my PA was amazing too!
Sep 22, 2025
Was there anything that you feel was outstanding?
It was a very quick visit
Sep 22, 2025
Was there anything that you feel was outstanding?
They did great!
Sep 21, 2025
Was there anything that you feel was outstanding?
Everyone was terrific! Very caring and concerned.
Sep 21, 2025
Was there anything that you feel was outstanding?
Very caring and prompt.
Sep 18, 2025
Was there anything that you feel was outstanding?
Cared polite
Sep 16, 2025
Was there anything that you feel was outstanding?
Good
What could have been done to improve your experience?
Good
Sep 16, 2025
Was there anything that you feel was outstanding?
If I’m able to do the services here I choose this location over the ER
Sep 16, 2025
Was there anything that you feel was outstanding?
They were great
Sep 15, 2025
Was there anything that you feel was outstanding?
The care and quickness
Sep 15, 2025
Was there anything that you feel was outstanding?
Julie and Kelly were great with listening to my concerns, and also providing an ear wash that I have never heard of before today. The doctor is great too not sure her name at the moment but super listening and provided great info on what is going on.
What could have been done to improve your experience?
Just need a way to get meds from here instead of an outside pharmacy :) always a pleasure here and the wait times are not that bad for being an urgent care.
Sep 11, 2025
What could have been done to improve your experience?
Nothing - I received very good care.
Sep 11, 2025
Was there anything that you feel was outstanding?
Very concerning on how I was doing
Sep 11, 2025
Was there anything that you feel was outstanding?
The staff was great
Sep 10, 2025
Was there anything that you feel was outstanding?
Timeliness of care
Sep 10, 2025
Was there anything that you feel was outstanding?
Great service
Sep 8, 2025
Was there anything that you feel was outstanding?
Stacey was wonderful! So accommodating and understanding of my issues and the fact I was in a rush!
Sep 8, 2025
Was there anything that you feel was outstanding?
The wait was fast
Sep 8, 2025
Was there anything that you feel was outstanding?
Everyone in the office was extremely nice and all smiles. It really made me feel welcome through the stress of a Dr. visit.
What could have been done to improve your experience?
Nothing comes to mind.
Sep 8, 2025
Was there anything that you feel was outstanding?
X-ray tec was very patient
What could have been done to improve your experience?
All good
Sep 8, 2025
Was there anything that you feel was outstanding?
The nurse Stephanie made my son feel very comfortable he was so scared to get test done and she made him feel so comfortable with it thank you so much.
Sep 5, 2025
Was there anything that you feel was outstanding?
Kelly and Katrina were efficient and kind.
Sep 5, 2025
Was there anything that you feel was outstanding?
Everything was great
Sep 5, 2025
Was there anything that you feel was outstanding?
Nurse Stacy was very nice answered all my questions made the process very enjoyable
What could have been done to improve your experience?
Nothing, it was greatb
Sep 4, 2025
Was there anything that you feel was outstanding?
The efficiency and caring
Sep 3, 2025
Was there anything that you feel was outstanding?
When I need to visit an urgent care I always go to this one they are very kind and helpful :)
Sep 3, 2025
Was there anything that you feel was outstanding?
My nurse, Jeanie [ ], made sure that the whole experience was comfortable and quick.