Katrina Rozeveld, P.A.-C.
Acute Care
321 E. Warwick Drive
Alma, MI 48801 Directions
4.8 out of 5
624 verified ratings
624 Ratings, 181 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Katrina Rozeveld, P.A.-C. and the urgent care team for fast, efficient, and compassionate service. Staff communication, listening, and bedside manner are highlighted repeatedly; many comments note quick visits, attentive nurses, and clear explanations. Pediatric-friendly touches (gifts, stickers) and successful care for injuries and a knee issue were mentioned. Overall sentiment is highly positive with frequent appreciation for teamwork and thoroughness.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 31, 2026
Was there anything that you feel was outstanding?
Ability to comprehend and patience in listening great team work all the way to remain a team
Mar 30, 2026
Was there anything that you feel was outstanding?
Everything. Staff were amazing
Mar 26, 2026
Was there anything that you feel was outstanding?
Fast care very descriptive on what I need to do for care very friendly staff
What could have been done to improve your experience?
Keep it how it is here
Mar 25, 2026
Was there anything that you feel was outstanding?
The people were very good
Mar 25, 2026
Was there anything that you feel was outstanding?
Quick, friendly and caring
Mar 23, 2026
Was there anything that you feel was outstanding?
The ladies were all very nice, pleasant and patient. Took time to explain what they were wanting to do and were going to do, to my daughter and I, so she understood everything that was going on. Everyone was very nice and courteous. That’s why I always come back here.
Mar 19, 2026
Was there anything that you feel was outstanding?
Fine
Mar 19, 2026
Was there anything that you feel was outstanding?
Katrina is an exceptional caregiver, very thorough & easy to talk to.
Mar 17, 2026
Was there anything that you feel was outstanding?
Aletha [ ]
Mar 15, 2026
Was there anything that you feel was outstanding?
Staff had great understanding and took care of my needs in a timely manner.
Mar 15, 2026
Was there anything that you feel was outstanding?
Everyone is caring and understanding
Mar 14, 2026
Was there anything that you feel was outstanding?
The staff was very kind
Mar 13, 2026
Was there anything that you feel was outstanding?
Plenty of empathy and good listeners,
Mar 13, 2026
Was there anything that you feel was outstanding?
Everyone was very nice.
Mar 2, 2026
Was there anything that you feel was outstanding?
Everyone is fantastic
Feb 26, 2026
Was there anything that you feel was outstanding?
Everything was really nice everyone was fun to talk to and understanding! These workers are amazing!
What could have been done to improve your experience?
Nothing really
Feb 26, 2026
Was there anything that you feel was outstanding?
The staff made sure to emphasize the importance of my issues, and kept a cheerful and light hearted demeanor without shifting from the issues at hand.
Feb 25, 2026
What could have been done to improve your experience?
Not such a long wait
Feb 25, 2026
Was there anything that you feel was outstanding?
Audrey and Katrina were great with my daughter
Feb 19, 2026
Was there anything that you feel was outstanding?
Stacey was excellent
What could have been done to improve your experience?
Give Stacey a raise
Feb 19, 2026
Was there anything that you feel was outstanding?
How they handle everything today was excellent
What could have been done to improve your experience?
Always try keep self healthy and get check
Feb 18, 2026
Was there anything that you feel was outstanding?
Treatment fast and done with care.
Feb 14, 2026
Was there anything that you feel was outstanding?
The waiting time was minimal, staff was attentive:.
Feb 14, 2026
Was there anything that you feel was outstanding?
Our nurse Melissa was wonderful and brought a sweet small gift for the kids for [DATE]. It made the visit even more pleasant for them. The PA was super friendly and efficient. Thank you for a stress free visit.
Feb 11, 2026
Was there anything that you feel was outstanding?
Patient care was great
Feb 11, 2026
Was there anything that you feel was outstanding?
I was greeted, checked in and in a room all within 15 minutes! Once in the room, my MA was there and then the PA followed right behind her. Very fast trip, very well cared for.
What could have been done to improve your experience?
It was perfect
Feb 5, 2026
Was there anything that you feel was outstanding?
I fell that the staff is extremely friendly and caring and fast at helping us
What could have been done to improve your experience?
Nothing keep up the great work you guys are the true heros
Feb 5, 2026
Was there anything that you feel was outstanding?
Nurses were very caring and understanding
What could have been done to improve your experience?
None noted
Feb 3, 2026
Was there anything that you feel was outstanding?
The conversation between me and the nurses were amazing
Feb 3, 2026
Was there anything that you feel was outstanding?
Listened patiently and attentively to everything important in a [AGE] year olds little world
Feb 3, 2026
Was there anything that you feel was outstanding?
Everything went quick! There was very little wait time at any point
Feb 3, 2026
Was there anything that you feel was outstanding?
Everyone is nice
What could have been done to improve your experience?
Nothing everyone is great
Jan 29, 2026
Was there anything that you feel was outstanding?
Carla [ ]
Jan 26, 2026
Was there anything that you feel was outstanding?
Just the overall kindness and willingness to hear me out despite not seeing an irritated ear drum for my questioning of an ear infection. They did not dismiss me, and continued to try and solve my problem. All in all, amazing bedside manner.
Jan 22, 2026
Was there anything that you feel was outstanding?
Care and compassion
Jan 21, 2026
Was there anything that you feel was outstanding?
Fast friendly and efficient. First rate.
Jan 21, 2026
Was there anything that you feel was outstanding?
The staff are very friendly.
What could have been done to improve your experience?
Nothing. Great experience.
Jan 18, 2026
Was there anything that you feel was outstanding?
Very quick and thorough care, highly recommend!
What could have been done to improve your experience?
Nothing, service was fast and efficient
Jan 17, 2026
Was there anything that you feel was outstanding?
Everything was great
Jan 17, 2026
Was there anything that you feel was outstanding?
The visit was very quick and efficient. Got the tests and care that I needed back to back, with very little waiting.
Jan 16, 2026
Was there anything that you feel was outstanding?
Katrina was informative. She answered my questions and assisted me in being more prepared to care for my injury after my visit.
Jan 13, 2026
Was there anything that you feel was outstanding?
The overall service was wonderful.
Jan 12, 2026
Was there anything that you feel was outstanding?
Everything
Jan 12, 2026
Was there anything that you feel was outstanding?
Everybody talks crap about this place but it is the best hospital system I’ve ever used
What could have been done to improve your experience?
Nothing. Probably could have skipped the X-ray though
Jan 8, 2026
What could have been done to improve your experience?
Rn seemed a little rushed/uninterested.
Jan 8, 2026
Was there anything that you feel was outstanding?
Respect and active listening
Jan 8, 2026
Was there anything that you feel was outstanding?
The nurses attitudes are great
Dec 29, 2025
Was there anything that you feel was outstanding?
Very friendly staff
Dec 26, 2025
Was there anything that you feel was outstanding?
Physician explained everything and was very caring as was the radiologists
Dec 19, 2025
Was there anything that you feel was outstanding?
I was in and out within 30 minutes and the staff was super attentive and kind. 10/10 (minus the UTI 😂)