BJC Health Orthopedics

Orthopedic Surgery

www.bjc.org

4.8 out of 5

12,548 verified ratings

12,548 Ratings, 2,847 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients overwhelmingly praise BJC Health Orthopedics for compassionate, knowledgeable clinicians and a friendly, professional staff. Many comments highlight excellent communication, thorough explanations of diagnoses and treatment options, and effective procedures such as cortisone injections and joint replacement care. Staff and specific clinicians receive frequent kudos for bedside manner and post-op support. A minority mention long waits in exam rooms. Overall sentiment is highly positive with trust in clinical competence and successful orthopedic outcomes.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Sep 26, 2026
What else would you like to say about your experience?
Very short wait time to see Dr. Berni. Very pleasant nurse. All around an extremely comforting visit

Sep 26, 2026
What else would you like to say about your experience?
The only problem I had was that I called a week prior and was answered by a recording and to leave my name and number and they would return my call needless to say I waited so Friday I called back and was given an appointment that morning.

Sep 26, 2026
What else would you like to say about your experience?
Dr. Harner is an outstanding doctor.

Sep 25, 2026
What else would you like to say about your experience?
He was great

Sep 25, 2026
What else would you like to say about your experience?
Dr. Busse and staff are great. Kind, caring, compassionate and knowledgeable...

Sep 25, 2026
What else would you like to say about your experience?
I am impressed with Dr. Busse in every way. As a surgeon he did my shoulder and my wife's hip. Both surgeries were superbly performed. Of all the doctors we deal with at this point in our lives, Dr. Busse is our favorite.

Sep 25, 2026
What else would you like to say about your experience?
All has been easy

Sep 25, 2026
What else would you like to say about your experience?
Of course, Dr. Burkebigler was amazing.

Sep 25, 2026
What else would you like to say about your experience?
I have been to this office many, many times and I always am pleased with the service that I get. Everybody is professional, caring, and compassionate and I would recommend this facility to anyone and the doctors involved. Thank you.

Sep 25, 2026
What else would you like to say about your experience?
Stacy was very kind, patient, and listened to and answered all of my questions. She's very warm in her presentation and thoughtful in her responses.

Sep 24, 2026
What else would you like to say about your experience?
Physician assistant, Gregory Churchill, was very thorough. He took the time to explain things. He was very knowledgeable, showed compassion, and did an excellent job. Thank you.

Sep 24, 2026
What else would you like to say about your experience?
I like the way the doctor was straightforward with me and very explanatory with everything that I need to do or what he's going to do to my shoulder. I am very pleased with my experience at the facility. Thanks.

Sep 24, 2026
What else would you like to say about your experience?
I would never consider going to any other orthopedic doctor. She is the best.

Sep 24, 2026
What else would you like to say about your experience?
Dr Berkbigler is rude and arrogant. I don't need a condescending attitude with the explanation of my injury and the lack of recovery.

Sep 24, 2026
What else would you like to say about your experience?
Excellent visit.

Sep 24, 2026
What else would you like to say about your experience?
Dr. Hughes and his staff was amazing. Dr. Hughes related his same injury as I did. It was terrific and I have full confidence in his care and I thank him very much for being an amazing physician. Thank you.

Sep 24, 2026
What else would you like to say about your experience?
All were Professional, respectful, and friendly

Sep 24, 2026
What else would you like to say about your experience?
Very pleasant and informative- making decisions will be easier for me, since I was able to see the Doc about my issues. Thanks!

Sep 24, 2026
What else would you like to say about your experience?
Great experience

Sep 24, 2026
What else would you like to say about your experience?
Excellent experience!

Sep 24, 2026
What else would you like to say about your experience?
The whole staff was just outstanding. They really anticipated and exceeded my expectation. And at the time when you're in pain, that is very, very rewarding. I appreciate that staff so very much.

Sep 24, 2026
What else would you like to say about your experience?
I have never heard anything but good things about BJC Medical Group and in particular Alton Orthopedics and Sports Medicine and Dr John Stirton for Joint replacements. Everything has been wonderful so far. The entire staff is great and I was most comfortable working with everyone, especially Dr Stirton. ALL GOOD!!!

Sep 24, 2026
What else would you like to say about your experience?
Excellent facility Compassionate care workers

Sep 24, 2026
What else would you like to say about your experience?
didn't inform me on how to care for my knee after the cortisone shot. Was I supposed to do therapy, wear a brace, etc.

Sep 24, 2026
What else would you like to say about your experience?
I was a patient of Dr. Horner many years ago. When I had a choice to pick from a list of doctors, and Dr. Horner's name was on it. I chose him right away.

Sep 23, 2026
What else would you like to say about your experience?
McKenzie is extremely patient and shows very competent in her skills and she always makes me feel comfortable when I see her. She is very intelligent and very compassionate about her work.

Sep 23, 2026
What else would you like to say about your experience?
It was a great experience.

Sep 23, 2026
What else would you like to say about your experience?
The staff is always kind and nice and my provider, she is always wonderful. Thank you.

Sep 23, 2026
What else would you like to say about your experience?
The staff are so friendly and treat you like family.

Sep 23, 2026
What else would you like to say about your experience?
Casey Newgent was very thorough and knowledgeable about my knee. I would highly recommend her to all my family and friends.

Sep 23, 2026
What else would you like to say about your experience?
Love Dr Quigley and his staff. Never feel rushed and everyone is so friendly.

Sep 23, 2026
What else would you like to say about your experience?
Everyone was super great to me. They were all so sweet and pretty fast and I loved everyone there.

Sep 23, 2026
What else would you like to say about your experience?
Cole is a very nice provider. He was very nice and kind, asked all the right questions. This was my annual visit for my knee and I was very satisfied. I look forward to seeing him next year about the same time and hopefully this feedback will give him the encouragement to keep on doing what he's doing, which is very good.

Sep 23, 2026
What else would you like to say about your experience?
I trust Dr. Davis completely.

Sep 23, 2026
What else would you like to say about your experience?
The doctor and staff were outstanding. They treated me very well. I felt informed. They truly felt interested in how I felt and what we should do. I would definitely support anybody using them. 10 out of 10. Phenomenal. Thank you very much.

Sep 23, 2026
What else would you like to say about your experience?
Courtney was excellent! She was very kind,and knowledgeable and listened to my complaints patiently. I hardly felt the injection into my hip joint!

Sep 23, 2026
What else would you like to say about your experience?
I felt confident that I received excellent care.

Sep 23, 2026
What else would you like to say about your experience?
I experience the kindness and caring care from staff members, which made me feel that what I was going through they wanted to help me. Especially the doctor who I met for the first time.

Sep 23, 2026
What else would you like to say about your experience?
Very good except for long wait.

Sep 23, 2026
What else would you like to say about your experience?
Great people working at this facility.

Sep 23, 2026
What else would you like to say about your experience?
I was very impressed from the time that I got to the office to being checked in and being evaluated before Dr. Wilson came in. Dr. Wilson was just so kind and gentle, but also direct at the same time. I look forward to working with the team and also especially Dr. Wilson in what my upcoming surgery will be. It was a wonderful experience.

Sep 22, 2026
What else would you like to say about your experience?
It appears to me that everyone I spoke to, including the doctor, was very well versed in their job and the information, which you don't find very often anywhere in any situation anymore in our country. Outside of that, that's what I have to say. Thank you.

Sep 22, 2026
What else would you like to say about your experience?
She was awesome. She even answered questions about being a PA. My daughter is currently going to school in Nashville for a PA and Elise was very encouraging about her own experience in school and her career. She was very sweet and compassionate.

Sep 22, 2026
What else would you like to say about your experience?
Yes, everyone treated me well and they were very caring and explained everything and I was very happy with my experience there.

Sep 22, 2026
What else would you like to say about your experience?
He was great

Sep 22, 2026
What else would you like to say about your experience?
They were quick and courteous, explaining things so that the directions and next steps were clear. They offered to write a doctor's note for the school time missed, which I appreciated, because I often forget to ask for that!

Sep 22, 2026
What else would you like to say about your experience?
I received a zoretta injection and Lindsay did that procedure for me. She was excellent. She knew what she was doing. I rate her at 100% because she was so good and so much like a thousand times better than what the old PA was. She did an excellent job. I would refer her at any time to anybody, but she just knew what she was doing and I so appreciate it very much.

Sep 22, 2026
What else would you like to say about your experience?
ALWAYS A GOOD VISIT SINCE I HAVE BEEN GOING THERE.THANKS

Sep 22, 2026
What else would you like to say about your experience?
Every staff member at every connection is always professional and very patient- oriented with a personal touch. Dr Horner is just phenomenal.

Sep 21, 2026
What else would you like to say about your experience?
I had a very good experience with Dr. Busse and his staff