BJC Healthcare - Orthopedics

Orthopedic Surgery

www.bjc.org

4.8 out of 5

7,478 verified ratings

7,478 Ratings, 2443 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 16, 2025
Was there anything that you feel was outstanding?
The PA was very informative and friendly.
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
Everyone I interacted with was professional and kind during this doctor appointment.
What could have been done to improve your experience?
I was satisfied. Thank you for the opportunity to offer feedback.

Aug 16, 2025
Was there anything that you feel was outstanding?
Lehmann is wonderful

Aug 16, 2025
Was there anything that you feel was outstanding?
Always asked if I had any additional questions
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
I’m giving 5 stars. Very patient and friendly with me. I’m deaf. They provide VRI.
What could have been done to improve your experience?
None

Aug 16, 2025
Was there anything that you feel was outstanding?
NP Carol is a miracle worker. Between physical therapy and her injections I’m in minimal pain.
What could have been done to improve your experience?
N/a

Aug 16, 2025
Was there anything that you feel was outstanding?
Not at this time
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
The entire staff were very good, polite, efficient, caring, helpful
What could have been done to improve your experience?
Nothing that I can think of.

Aug 16, 2025
Was there anything that you feel was outstanding?
Berkbigler
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
Casey is extremely knowledgeable. I felt comfortable and reassured that I was getting the treatment I needed
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
I had an infection in my knee, and casey wanted to see me right away. She was very though and took really good care of my knee.
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
The whole group was pleasant and fun
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
Everyone is excellent and so nice a very pleasant and they listen to all my concerns
What could have been done to improve your experience?
N/A

Aug 16, 2025
Was there anything that you feel was outstanding?
Dr Davis is amazing. She makes you feel as if you are the only patient she will see that day. She is so calm and kind. She is the best.
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
Overall everything was excellent
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
Dr Davis was outstanding in diagnosing my condition and finding a solution
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
The entire appointment was handled in a very professional manner by friendly and competent doctors and auxiliary staff. If not I would go elsewhere!!
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
First visit, everything went smoothly, very pleased with staff. Everyone we interacted with were very nice, and respected the fact that my mother moves slowly and needed additional time.
What could have been done to improve your experience?
Nothing at all. Everything exceeded our expectations.

Aug 16, 2025
Was there anything that you feel was outstanding?
Dr. Burnett was patient and listened to me explaining and re-explain what I was going through.
What could have been done to improve your experience?
Nothing I know of

Aug 16, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
Yes
What could have been done to improve your experience?
Nothing

Aug 16, 2025
Was there anything that you feel was outstanding?
All were excellent
What could have been done to improve your experience?
None

Aug 16, 2025
Was there anything that you feel was outstanding?
Everyone was professional and communicated well. Explained what was happening.

Aug 15, 2025
Was there anything that you feel was outstanding?
All interactions were excellent.

Aug 15, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing

Aug 15, 2025
Was there anything that you feel was outstanding?
All staff were very friendly.
What could have been done to improve your experience?
Nothing

Aug 15, 2025
Was there anything that you feel was outstanding?
I absolutely adore Kim and every single person that I have come into contact with them has been outstanding. I have to say that I feel blessed to have come into contact with them and will continue to use them as opposed to going across the river… it’s nice to know we have exceptional care. Thank you
What could have been done to improve your experience?
Everything has been outstanding. You can’t change excellent service!

Aug 15, 2025
Was there anything that you feel was outstanding?
No. Great visit
What could have been done to improve your experience?
N/A

Aug 15, 2025
Was there anything that you feel was outstanding?
Good over all group of people

Aug 15, 2025
Was there anything that you feel was outstanding?
Dr. Ganan

Aug 15, 2025
Was there anything that you feel was outstanding?
Everything was so organized & efficient. Great job. Hannah was outstanding!

Aug 15, 2025
Was there anything that you feel was outstanding?
Hanna was very knowledgeable and pleasant to communicate with during my visit.
What could have been done to improve your experience?
Can’t think of anything specifically.

Aug 15, 2025
Was there anything that you feel was outstanding?
Everyone

Aug 15, 2025
Was there anything that you feel was outstanding?
Hanna was so professional yet relatable and was just wonderful
What could have been done to improve your experience?
Nothing

Aug 15, 2025
Was there anything that you feel was outstanding?
Good care
What could have been done to improve your experience?
No

Aug 15, 2025
Was there anything that you feel was outstanding?
Dr. Davis and entire staff was very attentive and kind.
What could have been done to improve your experience?
Keep up the good work patients need to feel valid.

Aug 15, 2025
Was there anything that you feel was outstanding?
The Dr. Reassured me, I would have the best possible care., through our conversation, the up coming tests and the next procedure is my decision no pressure added.
What could have been done to improve your experience?
I didn't see anything that needed a change.

Aug 15, 2025
Was there anything that you feel was outstanding?
Staff and Dr davis wonderful people skills friendly and very knowledgeable
What could have been done to improve your experience?
Nothing

Aug 15, 2025
Was there anything that you feel was outstanding?
Samantha and the Medical Assistant were soo nice and welcoming. Everything was explained to me and I felt very comfortable. I was asked my opinion on the care recommended and I agreed with all her recommendations. I would not hesitate to see Samantha if I have an orthopedic condition in the future!
What could have been done to improve your experience?
Nothing

Aug 15, 2025
Was there anything that you feel was outstanding?
Great personal skills
What could have been done to improve your experience?
Can’t think of anything

Aug 15, 2025
Was there anything that you feel was outstanding?
I had a very nice visit and was not disappointed with any employee, doctor, or nurses. I feel a lot better since the appointment too.

Aug 15, 2025
Was there anything that you feel was outstanding?
Great doctor and staff
What could have been done to improve your experience?
Nothing

Aug 15, 2025
Was there anything that you feel was outstanding?
Dr LeeBurton is an excellent Dr & his staff is top notch.

Aug 14, 2025
Was there anything that you feel was outstanding?
Dr. Simmons answered all of my questions. He’s an excellent Dr.
What could have been done to improve your experience?
Nothing.

Aug 14, 2025
Was there anything that you feel was outstanding?
Both Jason W. And the assistant.

Aug 14, 2025
Was there anything that you feel was outstanding?
Ralph was first rate! Very easy to talk with and understand.
What could have been done to improve your experience?
Already perfect

Aug 14, 2025
Was there anything that you feel was outstanding?
The speed of getting to Dr
What could have been done to improve your experience?
It was perfect

Aug 14, 2025
Was there anything that you feel was outstanding?
The whole team is excellent
What could have been done to improve your experience?
Nothing they’re all professional

Aug 14, 2025
Was there anything that you feel was outstanding?
Smile and courtesy
What could have been done to improve your experience?
Perfect

Aug 14, 2025
Was there anything that you feel was outstanding?
Staff and Dr. Berni were all great!