BJC Healthcare - Orthopedics

Orthopedic Surgery

www.bjc.org

4.8 out of 5

6,838 verified ratings

6,838 Ratings, 2108 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 1, 2025
Was there anything that you feel was outstanding?
Very satisfied
What could have been done to improve your experience?
Nothing. Very satisfied.

Jul 29, 2025
Was there anything that you feel was outstanding?
Excellent Care!
What could have been done to improve your experience?
N/A

Jul 19, 2025
Was there anything that you feel was outstanding?
McKenzie is an amazing doctor and person. She is so sweet and kind and I feel she genuinely cares about my health and situations Iโ€™m going through she is so knowledgeable on anything thatโ€™s discussed with my health and she takes all the time that I need to feel comfortable with my treatments. I have never experienced anything like her at any time in my life from any other doctor.
What could have been done to improve your experience?
Nothing

Jul 19, 2025
Was there anything that you feel was outstanding?
McKinsey is always on pleasant and makes me feel great during my appointment!
What could have been done to improve your experience?
Nothing

Jul 19, 2025
Was there anything that you feel was outstanding?
Mackenzie was terrific at explaining my situation and possible courses of action. This let me make an informed decision. I really respect that!!
What could have been done to improve your experience?
Nothing

Jul 19, 2025
Was there anything that you feel was outstanding?
Dr. Busse was awesome.
What could have been done to improve your experience?
Nothing

Jul 19, 2025
Was there anything that you feel was outstanding?
Staff and Dr Piper!
What could have been done to improve your experience?
Nothing!

Jul 19, 2025
Was there anything that you feel was outstanding?
The entire staff is AWESOME ๐Ÿ‘๐Ÿ‘๐Ÿ‘
What could have been done to improve your experience?
Not a thing. It was a great visit. My appreciation to the staff.

Jul 19, 2025
Was there anything that you feel was outstanding?
Everyone treated me extremely well. The visited with Dr. Simmons explained everything and took time to explain.
What could have been done to improve your experience?
Nothing

Jul 19, 2025
Was there anything that you feel was outstanding?
Ralph was great!

Jul 19, 2025
Was there anything that you feel was outstanding?
I felt Dr. Ralph was an awesome Dr.

Jul 19, 2025
Was there anything that you feel was outstanding?
I always feel heard and treated with the utmost respect.
What could have been done to improve your experience?
Nothing! Everything was perfect!

Jul 19, 2025
Was there anything that you feel was outstanding?
First time Was nervous All went well

Jul 19, 2025
Was there anything that you feel was outstanding?
Staffs were very polite and courtesy
What could have been done to improve your experience?
Not a thing

Jul 19, 2025
Was there anything that you feel was outstanding?
Have nothing but praise for Dr Burnett! Itโ€™s been an awesome experience.
What could have been done to improve your experience?
N/a

Jul 19, 2025
Was there anything that you feel was outstanding?
Dr. Horner the best orthopedic surgeon around.

Jul 18, 2025
Was there anything that you feel was outstanding?
Everyone was very polite.
What could have been done to improve your experience?
Nothing

Jul 18, 2025
Was there anything that you feel was outstanding?
Jill was extremely helpful. She alway so nice and shows a lot of compassion. She is a great asset to that team!
What could have been done to improve your experience?
Nothing really, staff was great, Dr was on time, place was clean. So- Nothing!

Jul 18, 2025
Was there anything that you feel was outstanding?
Dr. Lehmann provided me exceptional care with my total knee replacement.

Jul 18, 2025
Was there anything that you feel was outstanding?
Dr Charles Lehman was exceptional though I think its stated very good. He greeted me with this megawatt smile. He was polite, engaging, explained what I was looking at of my test results and empathetic with my fear of the situation. I appreciated his time and please thank him for me.
What could have been done to improve your experience?
Nothing.

Jul 18, 2025
Was there anything that you feel was outstanding?
Kim the PA is very knowledgeable and kind.
What could have been done to improve your experience?
Nothing

Jul 18, 2025
Was there anything that you feel was outstanding?
They are so professional and caring. I would highly recommend them and I couldn't be happier.
What could have been done to improve your experience?
Not a thing!

Jul 18, 2025
Was there anything that you feel was outstanding?
Everyone was so kind and friendly in the office.
What could have been done to improve your experience?
Nothing

Jul 18, 2025
Was there anything that you feel was outstanding?
Each visit has left me feeling well cared for.
What could have been done to improve your experience?
Nothing at this time

Jul 18, 2025
Was there anything that you feel was outstanding?
Dr Weichert was exceptionally polite and attentive.

Jul 18, 2025
Was there anything that you feel was outstanding?
Very Professional and listened to my issues. Helped me understand and explained the necessary surgery to repair my issues.
What could have been done to improve your experience?
Can't think of anything. Very courteous and professional.

Jul 18, 2025
Was there anything that you feel was outstanding?
It was my first time meeting Samantha. She took great care in making sure I understood why I was there, what to expect, and that I was comfortable before the injection.
What could have been done to improve your experience?
Great visit.

Jul 18, 2025
Was there anything that you feel was outstanding?
Samantha is very knowledgeable and an excellent communicator.
What could have been done to improve your experience?
All good.

Jul 13, 2025
What could have been done to improve your experience?
We waited in the room for over thirty minutes before the doctor came in.

Jul 12, 2025
Was there anything that you feel was outstanding?
Dr Lehmann is a wonderful, courteous, and knowledgeable professional. He answered all my questions, took the time to ensure I understood what was happening with my shoulder, and ensured he would be available anytime for follow-up concerns. He is an absolute medical professional who actually is concerned for his patients wellbeing. Iโ€™m so glad he is on my team. Thank you Dr Lehmann.
What could have been done to improve your experience?
Not a thing.

Jul 12, 2025
What could have been done to improve your experience?
I found the physician seem very short with my concerns with my hand. I had carpal tunnel surgery with this office which was my first surgery. I was unsure of my progress or over use causing damage. I am not sure if the physician was having a bad day or the fact she already released me to go back to work. I had had concern of a injury and requested a visit and more time. At the visit I found the physician seemed aggravated with me there. She did review my films and confirm that I didn't cause any injury to the hand and she did give me more time off, but I was surprised at her attitude, I did thank her for confirming that I didn't damage what she has done. I don't want to waste a physicians valuable time but she is the only I can go to ease my worries. I want to say she is a great physician and did a wonderful job on my hand and this visit she could have been having a bad day but as a patient she is who I rely on to confirm my health.

Jul 12, 2025
Was there anything that you feel was outstanding?
Mary Stuart-quite knowledgeable, good listener, effective communicator.

Jul 12, 2025
Was there anything that you feel was outstanding?
Great experience
What could have been done to improve your experience?
Nothing

Jul 12, 2025
Was there anything that you feel was outstanding?
Hannah was excellent !!! Please & Thanks

Jul 12, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing

Jul 12, 2025
Was there anything that you feel was outstanding?
Everone

Jul 12, 2025
Was there anything that you feel was outstanding?
All of t he staff, the nurses and Doctor Omatola made me feel I was in v e ry capable hands.
What could have been done to improve your experience?
Absolutely nothing.

Jul 12, 2025
What could have been done to improve your experience?
More time for me to think and ask questions about what to expect.

Jul 12, 2025
Was there anything that you feel was outstanding?
They were all Extraordinary
What could have been done to improve your experience?
Nothing

Jul 12, 2025
What could have been done to improve your experience?
Nothing

Jul 12, 2025
Was there anything that you feel was outstanding?
Great discussion of my problem
What could have been done to improve your experience?
Excellent

Jul 12, 2025
Was there anything that you feel was outstanding?
None
What could have been done to improve your experience?
Nada

Jul 11, 2025
What could have been done to improve your experience?
An explanation of why the wait time was so long.

Jul 11, 2025
Was there anything that you feel was outstanding?
Dr Busse is phenomenal not only listening to me and meeting my needs but consulting with a colleague concerning my care.

Jul 11, 2025
What could have been done to improve your experience?
Nothing

Jul 11, 2025
Was there anything that you feel was outstanding?
Dr Hughes is an excellent Orthopedic Dr whom I trust to the utmost for my orthopedic care for my shoulders and hips! He is very patient & kind with an Awesome bed side manner! He is very thorough and caring that he gives me the best of care! I recommend him highly!
What could have been done to improve your experience?
N/A

Jul 11, 2025
Was there anything that you feel was outstanding?
All staff were very professional and respectful
What could have been done to improve your experience?
Visit was very good no need for improvement. Staff made my visit relaxed and stress free.

Jul 11, 2025
Was there anything that you feel was outstanding?
Dr. Davis and her staff are absolutely amazing, caring, and professional. I highly recommended her and her practice.
What could have been done to improve your experience?
Nothing

Jul 11, 2025
Was there anything that you feel was outstanding?
Dr. Davis was extremely top notch.
What could have been done to improve your experience?
Nothing

Jul 11, 2025
What could have been done to improve your experience?
I didn't ask all my questions