Baptist Heart Specialists North Office
11236 Baptist Health Dr., Suite 310
Jacksonville, FL 32218 Directions
4.9 out of 5
11,925 verified ratings
11,925 Ratings, 6,426 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
RAYMOND MAI, D.O.
We love the receptionist, the nurse, love love love Dr, Mai! Everyone is awesome in the office!
Apr 26, 2026
on time, friendly and helpful staff. Procedure went well
Apr 25, 2026
Dr. Mai has a positive attitude! I’m about to start a bank of tests, and feel he’ll know how to get the right message across to me. He was recommended to us and seems to have a good understanding of the process. So far, I’m glad we were able to get under his care.
Apr 25, 2026
From the moment I walked in, every member of the team made me feel welcome and at ease. The entire staff was professional and friendly.
Dr. Obi is patient and kind. He took the time to listen and made sure all of my questions were answered before I left. I highly recommend Dr. Obi and his staff.
Apr 25, 2026
Doctor and all associates are very friendly and knowledgeable
Apr 25, 2026
Professional and caring
Apr 25, 2026
Professionalism of Doctor and staff. Very short waiting period in lobby
Apr 25, 2026
Very professional
Apr 25, 2026
Timeliness and attention to care
Apr 25, 2026
The office staff are professional and friendly. They seem to actually like their jobs. Dr. Ross is just the BEST. He takes his time and answers all my questions. The procedure Dr Ross performed was highly successful and has made me very happy.
Apr 24, 2026
Very friendly. No wait time. Very thorough. Reviews my history and asks questions. Checks everything. Always a great and pleasant experience.
Apr 24, 2026
How nice and open the staff are.
Apr 24, 2026
Customer Service
Apr 24, 2026
Proficient...
Professional...
Knowledgeable...
Apr 24, 2026
It was nice to meet the new doctor. Look forward to seeing your staff again.
Apr 24, 2026
Both of my doctor R in this building and bloodwork.
Apr 24, 2026
Expertise, punctuality, facilities, staff
Apr 24, 2026
Convenient and professional
Apr 24, 2026
Your Doctors and staff
Apr 24, 2026
professional - informative - efficient - friendly
Apr 23, 2026
Caring, considerate, personable
Apr 23, 2026
Professional and caring!
Apr 23, 2026
Very
Professional
Apr 23, 2026
Convient
Apr 23, 2026
Great care
Apr 23, 2026
Great medical assistant. Dr Mai was great at listening to me.
Apr 23, 2026
This was my first visit with cardiology at this facility. I appreciated that I was taken to exam room at time of the appointment. The Physician was competent and thorough and a good communicator. The goal of the appointment was to get a pre-op consent for a colonoscopy and physician was able to find form that she needed easily on the computer from referring facility to fill out. I appreciate the office is very close to where I live with no interstate travel. The facility is beautiful and offices were easy to find and well identified.
Apr 23, 2026
No complaints on this end.
Apr 23, 2026
Were very complete in reporting and explaining to the patient, clear and detailed with empathy and understanding.
Apr 22, 2026
The staff was very responsive. Doctor McKillop was prompt, responsive to my concerns and positive towards the future.
Apr 22, 2026
Dr Patel is wonderful!
Apr 22, 2026
Very efficient and professional
Apr 22, 2026
All of it
Apr 22, 2026
The doctors and staff were very helpful
Apr 22, 2026
Convenient, professional, efficient
Apr 22, 2026
Very nice and helpful advice when you ask a question
Apr 22, 2026
Everyone from check-in to vitals to my visit with Dr. Patel we’re professional and very friendly. Everything about my appointment was timely and a wonderful experience.
Apr 22, 2026
Everyone is friendly and helpful. Dr’s and PAs are easy to talk to.
Apr 22, 2026
Dr Ross is awesome!
Very smart & communicates well.
Apr 22, 2026
Fast and very personable
Apr 22, 2026
The office staff is very polite and professional in serving patients.
Apr 22, 2026
I love Dr. Mai and his staff. They are the best because they are knowledgeable, helpful and very professional.
Apr 22, 2026
The Doctor clearly laid out a plan for how I should monitor my condition.
Apr 21, 2026
Baptist Hospital and its Heart Cardiac Specialists are the best in North East Florida. Dr Mai is simply great. He listens to everyone, and I would not go anywhere else if you are serious about your health.
Apr 21, 2026
Very satisfied with the service provided
Apr 21, 2026
Very professional team who gets the job done right
Apr 20, 2026
Everything
Apr 20, 2026
Everything
Apr 20, 2026
My provider Michelle Elliott, ARNP, is great, professional, patient, and she listens to my concerns with genuine compassion. Michelle's medical assistant, India is awesome and helpful as well.
Apr 19, 2026
Caring, professional and friendly