Baptist Heart Specialists North Office
11236 Baptist Health Dr., Suite 310
Jacksonville, FL 32218 Directions
4.9 out of 5
9,990 verified ratings
9,990 Ratings, 5,311 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Matthew McKillop, MD, FACC, FHRS
Efficient and highly professional staff.
Nov 23, 2025
Efficient!
Nov 23, 2025
Very polite and professional staff. Appointments are always timely and efficient.
Nov 23, 2025
Do a great job
Nov 23, 2025
About Dr. Mai… everything, his ability to communicate about my health and the need to stay healthy, exercise and take the medication. Dr. Mai is great, I would recommend him to everyone.
Nov 22, 2025
The professionalism and courtesy of the doctor and staff.
Nov 22, 2025
Great parking, staff, and generally on time.
Nov 22, 2025
Felt comfortable with doctor and staff
Nov 22, 2025
Good explanations of all the procedures.
Nov 22, 2025
Physicians and Staff are always prompt, courteous, and accommodating.
Nov 22, 2025
A fast follow up to double check everything and tweak meds.
Helpful, friendly staff.
Nov 22, 2025
Staff is friendly and helpful. My appointments have been on time.
Nov 22, 2025
Friendly service.
Nov 22, 2025
Office management is outstanding. Scheduling is prompt .
Dr Ruisi is calm and caring.
Nov 22, 2025
Clean and quick and very knowledgeable
Nov 22, 2025
The candid conversation with the doctor.
Nov 21, 2025
Location of good health care close to home
Nov 21, 2025
Doctors are #1 and staff is caring and professional. The best !
Nov 21, 2025
Amazing doctors
Nov 21, 2025
Everyone is so professional in the office. I love my doctor she’s very knowledgeable
Nov 21, 2025
Mostly the nurses in the cardiac care unit
Nov 21, 2025
Dr explains and explores all ways to find and restore my health issues
Nov 21, 2025
attentive when I can get an appointment to see them.
Nov 21, 2025
professional -on time
Nov 21, 2025
Efficient Nurse practitioner
Nov 21, 2025
The staff are courteous, efficient and I always feel comfortable talking to the staff.
Nov 21, 2025
Good people
Nov 21, 2025
Dr. Ross was incredibly kind, understanding and knowledgeable of my treatment plan. He patiently listened to my concerns and proactively answered my questions before asked. He explained everything in lemans terms. I left the appointment feeling empowered and reassured about my upcoming services.
Nov 21, 2025
All staff are cordial and compassionate making you feel comfortable and at ease. They are also very knowledgeable in their own areas of expertise which makes you feel you are in good hands.
Nov 20, 2025
Very professional.
Nov 20, 2025
Totally professional, friendly, use as much time as needed to get your information and any concerns.
Nov 20, 2025
excellent staff, timely appt, good doctors
Nov 20, 2025
Easy to schedule an appointment. Eash staff person is friendly and helpful. You get a thorough understanding about your medical issues. I was able to ask NP questions and get answers about current treatment and testing needed. I was also able to discuss my medications
Nov 20, 2025
Professional and very knowledgable
Nov 20, 2025
Main reason, you guys saved my life.
Nov 20, 2025
Professionalism of staff
Nov 20, 2025
Prompt and concerns were discussed
Nov 20, 2025
Fairly quick and efficient
Nov 20, 2025
Professional staff.
Nov 20, 2025
Christina Bach was helpful and informative and we like the "What's next" in the after visit summary.
Nov 20, 2025
Staff is friendly and efficient
Nov 20, 2025
They seem to know what they are doing. Kind and efficient.
Nov 20, 2025
EVERYTHING
Nov 20, 2025
Excellent Dr's and Staff . Excellent Service.
Nov 20, 2025
convenient to my home
Nov 20, 2025
Everyone's professional attitude toward me
Nov 20, 2025
Friendly, professional service. Easy to schedule.
Nov 20, 2025
friendly service
Nov 20, 2025
The individual care and time provided for my needs and issues was provided. They took all the time I needed to answer and explain any questions I had.
Nov 20, 2025
Very efficient