Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218 Directions

(904) 224-9303

www.baptistjax.com

4.9 out of 5

12,626 verified ratings

12,626 Ratings, 6,718 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 24, 2026
Professional, polite staff, knowledgeable and caring APRN, and caring doctors and you explain things on laymen’s terms.

May 24, 2026
Highly professional, well organized.

May 24, 2026
Punctual, professional, knowledgeable and friendly.

May 23, 2026
Friendly and professional. Very caring. Dr. And staff.

May 23, 2026
Bright welcoming environment. Pleasant staff. I was seen almost instantly upon arrival and only waited less than 10 minutes to be seen by the doctor.

May 23, 2026
I really like Dr Mai. He’s saving my life. Good dude. Kind nice and funny as can be.

May 23, 2026
Location, people.

May 23, 2026
They care about your health

May 22, 2026
Attention by staff and not having to wait long to see Dr

May 22, 2026
I like the .medical services

May 22, 2026
Awesome people

May 21, 2026

May 21, 2026
Professional, on time. Very informative.

May 21, 2026
My appointment was at the scheduled time, Dr. Ross is fantastic and he shares a lot of important information with me which I appreciate. He is direct and honest with me about my concerns and situations. I have total confidence in Dr Ross and his advice and direction with regards to my health care.

May 21, 2026
Professional, concerned , listen and explain. Everyone is plesant.

May 21, 2026
everyone was kind and willing to help.

May 20, 2026
I lije Dr Ross veth much. He was easy to talk to, spent time to explain things and seemed very knowledgeable and caring.

May 20, 2026
Very detailed examination

May 20, 2026
Have been with Baptist Heart Beaches for many years. Every member of the Cardiology staff I have ever seen has been excellent . The new facilities are very nice, and I never have to wait more than a few minutes to be seen.

May 20, 2026
They treated me like I was the only person in the emergency room.

May 20, 2026
Professional, timely, patient oriented. Friendly greetings

May 20, 2026
I feel confident that they have my best health interest in their hands.

May 20, 2026
Great care attention to detail Never had each care in my life. In and out of hospitals since 2018 You have a lot to be proud of of

May 20, 2026
All of my doctors offices are at Baptist South. When in the hospital the doctor or hospital can pull my health information off of My Baptist Chart. The hospital service was very good. I got fast attention checking in, interviewed and admitted to the hospital. The nurses were very good. The assistants that helped with vitals, trips to bathroom, straightening socks and sheets Etc, were excellent. The food was fair. The service was very good and friendly. There was a long day at time of discharge but I was kept well informed.

May 20, 2026
The staff and Doctor are great and it is obvious they care about you

May 20, 2026
Dr. Obi gives me details of what’s happening with my heart.

May 20, 2026
Quick and informative.

May 20, 2026

May 20, 2026
Efficient in time and great care

May 20, 2026
Jjust keep doing what doing...

May 20, 2026
Very nice workers

May 20, 2026
Very caring and very quick to respond

May 19, 2026
Everyone is her respectful and friendly. You could tell they care about the patients.

May 19, 2026
Timeliness and staff actually talks to you

May 19, 2026
Convenience and clean environment.

May 19, 2026
I have a very caring and collaborative EP Physician with very competent and friendly support staff.

May 19, 2026
Professional, caring attitude

May 19, 2026
All are very knowledgeable and timely with info and diagnoses.

May 18, 2026
Professionalism plus care given. Like all my drs. Always return calls with answers when I need.

May 18, 2026
Polite and on time !

May 18, 2026
Professional people that care

May 17, 2026
Knowledgeable staff in a good location

May 16, 2026
Professional office staff that's knowledgeable, courteous and efficient. Dr Mai listens to my concerns, and takes care of my health in a timely and positive manner.

May 16, 2026
The friendly staff, the competence and knowldge of the doctors and PA and they freely give of their time.

May 16, 2026
Dr. Mai was great and supremely professional. I learned important details about my condition.

May 16, 2026
Attentive physician and shows true care

May 16, 2026
The staff and Dr Mai were simply amazing!

May 16, 2026
Everyone was very friendly and knowledgeable. Each person could answer my questions if I had any. They were sure to ask me if I understood all that they went over.

May 16, 2026
The staff is always friendly and polite. FROM THE CHECK IN DESK TO THE Doctors being patient and informative to what is going on in what to expect next.

May 16, 2026
Great staff. Prompt easy to understand the explanation of my medical staff.