Baptist Heart Specialists North Office
11236 Baptist Health Dr., Suite 310
Jacksonville, FL 32218 Directions
4.9 out of 5
6,191 verified ratings
6,191 Ratings, 3026 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 4, 2025
Salil J Patel, MD
Excellent Care!
May 2, 2025
Good service
Apr 27, 2025
Excellent!
Apr 9, 2025
Very Professional
Mar 28, 2025
very good
Mar 27, 2025
Excellent
Mar 23, 2025
Dr. Mai is so nice and so smart. And special thanks to Kim, from the device department. She was on top of my issue and went out of her way to take care of me yesterday.
Mar 23, 2025
Cleanliness and friendly staff.
Mar 23, 2025
Friendly, natural personnel. Dr. Ross was excellent at explaining what was going to happen and what to expect afterwards plus patient answering our questions.
Mar 23, 2025
Dr Mai
Mar 23, 2025
Quick and efficient.
Mar 23, 2025
Professional and convenient
Mar 22, 2025
On time and my doctor is easy to understand and explains well.
Mar 22, 2025
Good service from the office an doctors too
Mar 22, 2025
easy to find
very nice staff
Mar 22, 2025
Dr Mai
Mar 22, 2025
Efficient, helpful, polite staff
Mar 21, 2025
Everyone was very nice
Mar 21, 2025
I highly recommend the Baptist Heart Center. The staff was friendly and comforting. The Medical Personnel very professional & explained the procedure along with the plan of care p
Mar 21, 2025
Very nice building. Very friendly staff.
Mar 21, 2025
Staff friendly and knowledgeable
Mar 21, 2025
Great staff. Cardiac Technician was excellent! Professional, knowledgeable, caring. Spotless facilities and nice atmosphere.
Mar 21, 2025
Ice location. Staff very helpful.
Mar 20, 2025
very professional and knowledgeable, I have benefited from the treatment
Mar 19, 2025
The staff was very friendly and attentive. They took the time to educate me and explain my testing results.
Mar 19, 2025
EVERYTHING! It was clean and accommodating. Thank you!
Mar 19, 2025
Baptist Downtown is a hospital has great facilities, doctors, and staff to support me in the
needs that I have in my aging process.
My most recent visit with a heart procedure and overnight stay was no exception.
From check-in to admitting the service was quick and seamless.
The new section for heart rehab procedures was absolutely terrific with all rooms having
a ground level view of the St John's River.
The nursing and medical staff were always available to assist. I have to mention
a few names that helped care for me. Shavely & Crystal in nursing. Nathan, Jill, and a
surgical assistant who graduated from Englewood HS. Of course my EP Cardiologist,
Dr, McKillop, who has corrected my AFib and Arrhythmia, and his support staff.
I wish I could recall more names from the greeter [ Evelyn, I believe] who checked me in
to the nursing assistant who took me to my car to return home, that were there to
make thing better for us, your patients.
My sincere appreciation goes out to the Baptist staff, doctors, and facility's - downtown, Beaches, and South - that have helped me in my health journey and medical needs.
THANK YOU !
Mar 17, 2025
You were on time, friendly and very interested in helping the patient.
Mar 17, 2025
Everyone was very helpful …GREAT ATTITUDE!!! All were EAGER to help - Heart Doctor excellent..truly cared ..very attentive and sincerely cared about my condition. I have been going to Baptist Hear Health since 2012 …always excellent!!!
Mar 16, 2025
Excellent quality service
Mar 16, 2025
Clean facility. Appointments are always on time and very thorough
Mar 16, 2025
I like my cardiologist and the surgeon. Another plus is that I can see them both at Nocotee.
Mar 15, 2025
Everyone is professional and kind. Thank you for giving my dad an appointment so quickly.
Mar 15, 2025
Convenience, knowledgeable Caring
Mar 15, 2025
Friendly and professional people
Mar 15, 2025
Efficient and professional.
Mar 15, 2025
Qualified staff. Welcoming environment and great doctors
Mar 14, 2025
They were courteous, friendly and I didn't have to wait but a few minutes.
Mar 14, 2025
Personal service. Not rushed in and out.
Mar 14, 2025
Doctor very courteous and takes time to clearly explain things.
Mar 14, 2025
Everything..Thank you
Mar 14, 2025
professional very knowledgeable and caring. concerned about prevention of the disease
Mar 14, 2025
I truly love everything about Baptist.
I say Ms Bonnie Appler this week and she’s very compassionate and gave me great information on my heart health.
All staff at the cardiologist and my primary Dr. [last name], who I’ve been seeing for more than 35 years are Wonderful..
Mar 14, 2025
Dr [last name] and Pamela Hickman were very helpful and informative.
Mar 14, 2025
The professionalism of the staff , the caring and the time Dr. Mai took with us and explaining what we are faced with
Mar 13, 2025
Everyone is so nice
Mar 13, 2025
The staff is informative regarding my condition and professional
Mar 13, 2025
Easy to find a parking place and not a long wait at all!
Mar 13, 2025
The best patient facing staff. Every person we encountered was pleasant and positive and focused on caring. Doesn't get any better.
Mar 13, 2025
Very, very, professional!