Baptist Heart Specialists North Office
11236 Baptist Health Dr., Suite 310
Jacksonville, FL 32218 Directions
4.9 out of 5
7,288 verified ratings
7,288 Ratings, 3882 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 7, 2025
RAYMOND MAI, D.O.
Excellent
Aug 3, 2025
Very professional.
Aug 1, 2025
Great
Jul 27, 2025
The staff
Jul 27, 2025
Courteous and professional demeanor.
Jul 27, 2025
Caring, takes time to answer your concerns, quality of service, excellent staff
Jul 27, 2025
great
Jul 27, 2025
Baptist Heart Specialists North has many outstanding employees: from Rhonda and Naja in the front office to India and Kiran who take me back to Michelle Elliott NP - each one was very courteous, friendly, helpful and professional. Michelle took her time with me, listened to me and helped me determine what the best course of treatment was for my condition going forward. Thank you everyone for a job well done!
Jul 27, 2025
Great facility!
Jul 27, 2025
I enjoy the comfort and ease off the North Baptist. Great parking easy to get to the office. The staff is wonderful and wait room always pleasant. Wait time for the doctor is a short time. Able to ask all my questions get good answers then out to continue my day.
Jul 27, 2025
Friendly staff. Trust in my doctor.
Jul 27, 2025
Staff nice .
Jul 27, 2025
Very professional. On time, quick in and out.
Jul 27, 2025
Professional
Jul 26, 2025
Love the staff, very helpful. Working with Bonnie the PA has been very satisfactory. She spends the time I need to have things explained and is very thorough,
Jul 26, 2025
I like it all
Jul 26, 2025
The people. Everybody was great. On a scale of 1 to 10, I would rate everybody a 10 except for 2 of the people working there. I would rate a 15 to these two. They went above and beyond to make sure I was ok, even when it took a turn for the worse.
Crystal [last name] and Maria [last name] were terrific. I could not ask for better people than they were.
They did everything they could to make me comfortable and safe.
I would think and hope they feel good about helping save lives. They sure helped save mine.
Jul 26, 2025
Great service and care
Jul 26, 2025
Staff …
Jul 26, 2025
Very professional and friendly explained everything in detail that was easy to understand.
Jul 26, 2025
Baptist system has been awesome in every way. They’re friendly, introduce themselves, care about me, competent, always follow up, communicate clearly and frequently and instill my confidence in them all. With the help of the impressive Baptist team, I’m taking better care of myself. For that I’m very grateful.
Jul 26, 2025
Just the way they handle my problem
Jul 25, 2025
I did not have that long to wait at all I always enjoy my visit at C HF clinic because they are very helpful in my situation. They take good care of me. and they’re very nice you can tell they really care. Thank you lady God bless you all
Jul 25, 2025
The Staff
Jul 25, 2025
Caring employees
Jul 25, 2025
Dr Mai is great
Jul 25, 2025
Incredibly, caring & professional medical team & staff
Jul 25, 2025
Everyone I came in contact with was very friendly and helpful.
My appointment was with a physician assistant, I don’t have her name with me, she was outstanding.
Jul 25, 2025
High skilled Medical teams
Jul 25, 2025
Clean & professional.
Jul 25, 2025
I have always received the best professional, medical care at Baptist Heart Center.
Jul 25, 2025
I appreciate how you took the time to explain my condition and treatment options, ensuring I felt informed and comfortable with each step. Your dedication to your patients is evident, and it has greatly improved my confidence in managing my health.
Jul 25, 2025
Dr Mai has a phenomenal bedside manner
Jul 25, 2025
It is convenient. Parking is right next to the building. You don't have to walk forever to get from a huge parking garage into a huge building. Both Bonnie (PA) and Dr. [last name] are wonderful!
Jul 25, 2025
everyone gives you special caring treatment
Jul 25, 2025
I'm impressed by the friendliness, courtesy, and efficiency of all staff that I had contact with and the clean and attractive facility.
Jul 24, 2025
Professional, knowledgeable
Jul 24, 2025
Friendly and efficient
Jul 24, 2025
Everyone was nice and professional.
Jul 24, 2025
Efficient, caring professionals!
Jul 24, 2025
Team is always professional and friendly.
Jul 24, 2025
Caring, helpful and supportive
Jul 24, 2025
Convenient locatio, friendly staff, no waiting
Jul 24, 2025
Always professional and well thought out.
Jul 24, 2025
Dr. Dias is very down to Earth, will sit and listen to the patient. The support staff is awesome.
Jul 24, 2025
Everyone goes out of their way to be professional and caring…
Jul 24, 2025
The office of providers are courteous and professional, and very timely in their responses.
Jul 24, 2025
Very professional. Easy to talk to. Gave me all the time I needed to ask questions.
Jul 24, 2025
The office efficiency! Completed paperwork online, was seen promptly and checked out without any difficulty.
Medical staff was professional and courteous.
Felt very confident after seeing Dr. Mai who carefully reviewed and explained my test results. I appreciated his more cautious approach in treating me.
Jul 24, 2025
Great physician and support staff