Baptist Heart Specialists North Office
11236 Baptist Health Dr., Suite 310
Jacksonville, FL 32218 Directions
4.9 out of 5
6,707 verified ratings
6,707 Ratings, 3482 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 22, 2025
RAYMOND MAI, D.O.
Very professional.
Jun 20, 2025
great staff
Jun 16, 2025
Very professional.
May 25, 2025
Punctual and provided excellent patient care.
May 25, 2025
PA Bonnie Appler- Best PA I have encountered in my 77 years. :)
I am very pleased with Dr [last name] also.
May 25, 2025
The attitude of virtually every employee. The cleanliness and organization of the facility. The skilled medical care
May 25, 2025
Prompt, friendly
May 25, 2025
Professional staff highly trained physicians and PAs and NPs
May 25, 2025
Everything was Great with no problems.
May 24, 2025
From start to finish I was treated exceptionally well.
May 24, 2025
Everyone there are awesome!
May 24, 2025
Dr. Ross did a great job example the situation and next steps that we are taking to find the cause of my health issue.
May 24, 2025
Thorough, meaningful advice and testing.
May 24, 2025
great doctors. Near to St. Augustine
May 24, 2025
Caring staff, professionalism, organization of staff.
May 24, 2025
Everyone was friendly and professional very helpful
May 23, 2025
Friendly people and very professional
May 23, 2025
Everything,this is a professional office where everything about your heart is taken care of. The Doctors talk real English so you can understand what is wrong or right with you. You will learn how to eat, exercise,and yes rest. How to start taking care of yourself or someone you love early so you can have them around longer.. Y ou will not be able to help yourself you will fall in love with at least one or two of the staff,like a friend or sister, uncle,they are just so nice, but they have you best health in mind all the time. Mossy of all they have my trust
May 23, 2025
Commitment and accessibility
May 23, 2025
Doctors & seldom delay for appt
May 23, 2025
They listen and do not rush
May 23, 2025
Very clean and modern! I was very comfortable during my little stay!
May 23, 2025
Everything, Pamela Hickman, APRN was AMAZING! She listened to my concerns and then came up with a plan. Everything went smoothly from check-in to check-out.
May 23, 2025
Great doctor
May 23, 2025
I like the office the way it is ran and the way it is kept everyone there is very nice and pleasant to know the doctor Dr. Dias is a very likable guy tells you exactly what you should be doing and how to take care of yourself to make your life better and last longer I recommend Dr. Dias to anyone who has had a heart problem. The office is in a super location for us on the north side so don’t let it move to anywhere else. Thank you.
May 23, 2025
Everyone is very friendly but professional!
May 23, 2025
Been with Baptist Heart for almost 2 decades and have received excellent care. They've seen me thru an aortic valve replacement and the Coumadin Clinic is very responsive when I have questions. I appreciate the calls I get after entering my current INR readings so they can guide me if needed.
Recently I had the pleasure of working with Bonnie Appler, PA and she was excellent. It really means a lot when someone says they reviewed my records going back to my first interaction with their docs.
May 23, 2025
Like Dr. Mai and friendly, helpful staff.
May 23, 2025
Everythinh.
May 23, 2025
Friendl
Caring
May 23, 2025
Doctors spend quality time with the patients.
May 22, 2025
I have been a patient of Dr. Ruisi for many years and my pacemaker has been monitored by the device tech. I am happy with the professional care I have been given.
May 22, 2025
Very knowledgeable in correction of heart matters.
May 22, 2025
Excellent care team..
May 22, 2025
All the Staff are great
May 22, 2025
Up to date and well maintained facilities. Great professional and caring staff at all levels.
May 22, 2025
As always the staff was friendly and professional and Dr. Ruisi was the same great doctor I’ve known for years. The atmosphere of the office is friendly and helpful.
May 22, 2025
They take the time to get to know me and my needs.
May 22, 2025
The professionalism, attentiveness and thoroughness.All first rate!
May 22, 2025
Everyone was pleasant and I felt cared for. Bonnie was very positive and encouraging. I did not feel rushed in the least!
May 22, 2025
Professional and friendly staff and clean environment
May 21, 2025
Great doctors and staff
May 21, 2025
Good doctors
May 21, 2025
Professionalism of Doctors and staff
May 21, 2025
The MA and the Dr. Was very personable, they studied my profile before I arrived and had answers to all my questions. I was very pleased with the doctor and his " bedside" manner.
May 21, 2025
Great, caring doctors. Office staff easy to deal with and very patient focused.
May 21, 2025
Kind office staff, physician that listened—this is key in healthcare
May 21, 2025
The heart failure clinic is wonderful and there are some good heart doctors there the staff is wonderful I have been coming to this office for a very long time and when I come in the door, there’s always someone to greet you from behind the desk, and they know you and there’s always a smile on the face concern yes Looking out for your well-being. Thank you so much for being who you all are may God bless you all.
May 21, 2025
The staff and Doctors are very friendly and helpful
May 21, 2025
Very friendly and helpful check in staff!!!