Baptist Heart Specialists North Office
11236 Baptist Health Dr., Suite 310
Jacksonville, FL 32218 Directions
4.9 out of 5
9,330 verified ratings
9,330 Ratings, 4818 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Salil J Patel, MD
Service was efficient and professional.
Sep 28, 2025
Probably saved my life!
Sep 28, 2025
Clean and friendly
Sep 28, 2025
Excellent
Sep 28, 2025
Comprehensive, convenient professional practice.
Sep 28, 2025
I like the doctor and I like the convenience of seeing him near Nocotee. I liked the Nocotee location better than the South location due to all the construction and traffic on US1.
Sep 28, 2025
“Bedside manner”
Sep 27, 2025
Friendly and knowledgeable staff, clean, lovely offices who gave me the time to discuss my issues and concerns.
Sep 27, 2025
The facility was very inviting
The staff went out of their way to make you feel welcome
The medical team explained everything in detail
Sep 27, 2025
Everything from check in to check out was a pleasant experience. So
blessed to have Dr Ross and his staff take care of me
Sep 27, 2025
Nice Pa & nurse
Sep 27, 2025
Very thorough staff.
Sep 27, 2025
Timely ,efficient,personable!
Sep 27, 2025
Always a great visit.
Sep 27, 2025
Always greatest knowledge and service for me the patient.
Sep 27, 2025
Professional service, great staff
Sep 27, 2025
Everything!
Convenient location. Professional and caring and friendly service.
Concerned about my needs.
Sep 27, 2025
Convince and friendliness of staff.
Sep 27, 2025
Professional and friendly.
Sep 26, 2025
Location
Sep 26, 2025
Wonderful Drs and staff.
Sep 26, 2025
Staff is very friendly and caring
Sep 26, 2025
Prompt efficient professional care
Sep 26, 2025
The new advanced practice nurse who saw me at last visit was the most thorough and most well versed in my particular situation that I have seen to date. I hope I continue to be seen by her. Staff is well trained and helpful. Wait time was minimal. The new building is beautiful and easy to navigate. A referral to an impressive electro cardiologist was accomplished and an appointment made before I left the building. Happy to recommend this practice.
Sep 26, 2025
Expertise of the physicians and other staff. Office is local, so more convenient than traveling tot the Pavilion. Pleasant waiting room. Friendliness of the staff.
Sep 26, 2025
Friendly, professional, timely
Up to date with latest knowledge and technology
Sep 26, 2025
The staff was wonderful from beginning to end. My doctor was understanding and took the time to listen to me without rushing.
Sep 26, 2025
Everyone was friendly and I did not have a long wait and I felt like the doctor really listened to me
Sep 25, 2025
Dr. Steven Ross is excellent. He is measured, logical, clear in his instructions, and thorough. He projects knowledge and confidence without arrogance.
Sep 25, 2025
Excellent electrophysiologist, nurse practitioner and staff…. all caring individuals .
Sep 25, 2025
Always very professional. The services provided on my visits are always rendered in a friendly and supportive
manner. All visits have been extremely helpful and I have been well taken care of.
Sep 25, 2025
My questions were answered. The PA was informative and not rushed.
Sep 25, 2025
Doctors and especially the nurses were great.
Nice rooms. Food was pretty good. Other personnel were good too.
Sep 24, 2025
Very professional and the staff is outstanding. Thank you
Sep 24, 2025
Dr.Mai is awesome he's a proactive Doctor.Have you take multiple test to get down to the root of the problem! He prescribes you natural medicine ,an tell you why he's prescribing it.His nurse assistant Meka was awesome as well!!That's 100!If you want a doctor that cares,he's the one!Make an appointment and experience it for yourself!!
Sep 24, 2025
staff knowledgeable and courteous.
Sep 24, 2025
very nice and very conscious of your health
Sep 24, 2025
Easy to schedule and staff was great. Doctor gave me all kinds of useful information!!
Sep 24, 2025
Very efficient. No waiting.
Sep 24, 2025
The Doctor and customer service
Sep 24, 2025
personal attention
Sep 24, 2025
Everyone is so very nice
Sep 24, 2025
Everyone from the front desk to the MAs are always so kind and friendly. And Dr S Patel is always amazing
Sep 24, 2025
My 1st visit with Dr.Obi and staff was informative and comfortable. 5 stars!
Sep 24, 2025
Fast and friendly service.
Sep 24, 2025
The staff is knowledgeable and friendly. They always respond to any question with timely and pertinent information.
Sep 24, 2025
Efficiency. Professional skills. Ability to listen to and consider the patient's viewpoints.
Sep 23, 2025
The follow up of my doctor and his staff is always appreciated.
Sep 23, 2025
Caring attitude
Sep 23, 2025