Baptist Heart Specialists North Office
11236 Baptist Health Dr., Suite 310
Jacksonville, FL 32218 Directions
4.9 out of 5
11,552 verified ratings
11,552 Ratings, 6,191 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
RAYMOND MAI, D.O.
Professionalism
Mar 29, 2026
friendly efficient staff, competent professional services.
Mar 29, 2026
Knowledgeable, friendly, compassionate
Mar 28, 2026
They are so professional and caring. Never been any where that I have been taken care of like this.
Mar 27, 2026
Knowledgeable doctors and staff. Congenial team
Mar 27, 2026
Dr. Ross really listens and always delivers careful explanations of your situation.
Mar 21, 2026
Very friendly, punctual, thorough, explained everything well.
Mar 21, 2026
Overall professionalism, great concern for patient and friendly atmosphere.
Mar 20, 2026
Easy, timely, professional but friendly staff. Quick turnaround on test results.
Mar 20, 2026
prompt service, friendly staff.
Mar 20, 2026
The thorough manner in which the medical information is presented.
Mar 20, 2026
Easy to get to medical facilities. Employees are always always for helpful.
Mar 19, 2026
Very professional and caring in a bright atmosphere and very efficient check in.
Mar 19, 2026
The care and concern that the doctors have shown to me.
Mar 19, 2026
Staff are very knowledgeable and easy to help
Mar 19, 2026
Dr. Mai seemed to care about my health instead of being treated by some doctors who could care less about my concerns. Very friendly and explained things in a way my husband and I could understand. I will definitely refer Dr Mai to others for cardiac concerns.
Mar 19, 2026
The doctor takes his time with you and does not seem hurried although I know he is very busy. All the staff is courteous and knowledgeable and the nursing staff takes time to explain things and makes sure you understand.
Mar 19, 2026
The Staff was very helpful. And very Respectful with helping understand what going on.
Mar 19, 2026
Friendly, prompt and professional.
Mar 19, 2026
Very helpful
Mar 19, 2026
Great customer service.
Mar 19, 2026
The staff are so helpful.
Mar 19, 2026
Dr. Mai and his office staff are amazing! I could not ask for a better Dr. and they are amazing!
Mar 19, 2026
Attentive and informative
Mar 19, 2026
Everything from my first step inside.
Mar 19, 2026
Doctor and staff were very courteous and efficient
Mar 19, 2026
Very friendly and caring. They don't stress you out.She explained everything she was doing.
Mar 18, 2026
Friendly helpful staff
Mar 18, 2026
Dr Obi is an outstanding physician.
Mar 18, 2026
Everyone is welcoming, efficient, and professional.
Mar 18, 2026
VERY PROFESSIONAL, GREAT LISTERNERS, EXPERT DIAGNOSIS, AND COMPETENT COMMUNICATORS.
Mar 18, 2026
My doctor is very professional and knowledgeable. He takes time to explain and talk to me about my issues. The entire staff is very friendly and helpful. The office is super clean.
Mar 18, 2026
Customer service and professionalism.
Mar 18, 2026
Fast service not long wait in exam room quick appmttimr
Mar 18, 2026
Very professional, very precise and to the point, answered all my questions, no waiting. Christina Bach was exceptional APRN.
Mar 18, 2026
Capable yet friendly
Mar 18, 2026
overall service
Mar 18, 2026
Most visits on time, helpful employees that help answer questions.
Mar 18, 2026
Welcoming, professional, attention to detail, listens well, and timely.
Mar 18, 2026
very professional
Mar 18, 2026
Communication was good. Staff was friendly and welcoming. My doctor was efficient and both he and the PA were informative.
Mar 17, 2026
Everything! Everyone is helpful and professional. The facility is spotless and easy to navigate. There is usually zero to minimal wait time for appointments.
Mar 17, 2026
Was treated very well and felt at ease with the doctors assistant, and the doctor was really happy that he was my specialist
Mar 16, 2026
Very professional
Mar 16, 2026
Prompt attention.
Mar 15, 2026
Prompt and friendly service. All questions were answered.
Mar 15, 2026
Welcoming staff and caring Doctor.
Mar 15, 2026
Everyone was very pleasant and helpful.
Dr. explained everything and I was very happy.
Mar 15, 2026
Took time to explain my procedure and answer my questions
Mar 15, 2026
All good