RAYMOND MAI, D.O.

4.9 out of 5

1,473 verified ratings

2 Locations


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions

1,473 Ratings, 837 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
Professionalism

Mar 19, 2026
Staff are very knowledgeable and easy to help

Mar 19, 2026
Dr. Mai seemed to care about my health instead of being treated by some doctors who could care less about my concerns. Very friendly and explained things in a way my husband and I could understand. I will definitely refer Dr Mai to others for cardiac concerns.

Mar 19, 2026
The staff are so helpful.

Mar 19, 2026
Dr. Mai and his office staff are amazing! I could not ask for a better Dr. and they are amazing!

Mar 19, 2026
Very friendly and caring. They don't stress you out.She explained everything she was doing.

Mar 18, 2026
Capable yet friendly

Mar 17, 2026
Was treated very well and felt at ease with the doctors assistant, and the doctor was really happy that he was my specialist

Mar 13, 2026
EVERYTHING+++

Mar 13, 2026
I love my doctor, he listens to me., answers my questions

Mar 12, 2026
The dr listen, most don't. We discussed what needed to be done, and when it might be the right time to do it. I really like Dr. Mai

Mar 12, 2026
One word consciousness

Mar 11, 2026
Dr. Mai was very friendly and informative, did not try dismissing any of my concerns.

Mar 11, 2026
Professional, knowledgeable & caring Doctors & staff.

Mar 10, 2026
Very knowledgeable, friendly And very thorough

Mar 8, 2026
On time. Courteous. Dr. Mai excellent.

Mar 6, 2026
Excellent care and attention by Dr. Mai.

Mar 6, 2026
I did not have to wait to be taken into the exam room. Everyone was courteous. The Dr was prompt and was friendly

Mar 6, 2026
Appointment scheduling is quick and easy; the office location is convenient; check-in is fast and simple; and Dr, Mai is phenomenal. He is kind and compassionate and genuinely cares about his patients.

Mar 5, 2026
Caring and professional

Mar 5, 2026
The Dr. was thorough in explaining the issues I was having. He answered my questions and spent time with me instead of rushing through the appointment like many physicians have in the past.

Mar 4, 2026
Excellent people service.

Mar 3, 2026
Caring and professional.

Mar 3, 2026
Good doctor, good staff, can do all procedures at one location.

Mar 3, 2026
Good service

Feb 28, 2026
Very professional and caring

Feb 27, 2026
All staff and Dr were very professional and welcoming.

Feb 26, 2026
Timely. Efficient. Very friendly.

Feb 26, 2026
I love Dr Mai.

Feb 25, 2026
The dictors

Feb 25, 2026
MA Cory and Dr.Mai were outstanding. They were very professional, comforting and informative. I was very comfortable with them and they explained everything to me in detail. Very pleased and I will schedule my husband with Dr. Mai as a patient as well.

Feb 25, 2026
Dr. Mai because he cared enough to listen to me

Feb 24, 2026
Office was very clean. The nurse who checked my vitals was nice. Doctor Mai was very patient and explained my treatments.

Feb 24, 2026
Dr. Mai and his MA (Kouri)? are very efficient and care about their patients. Dr. Mai is the only doctor that has ever thoroughly studied my medical chart prior to my visit. He knew everything about me before I arrived and that made me feel special.

Feb 24, 2026
I like Dr Mai. Not only is he knowledgeable, but he’s kind and shows compassion..

Feb 22, 2026
Visits are typically o or close to scheduled appointment times. Staff is friendly and considerate with patients.

Feb 21, 2026
Knowledgeable, patient & understanding

Feb 20, 2026
Everything

Feb 15, 2026
No long wait to be seen, quick efficient.

Feb 14, 2026
They are. Very professional

Feb 14, 2026
Professional care with attention to what Your health care concerns are

Feb 13, 2026
Dr Mai is a wonderful Dr. the staff is great also

Feb 13, 2026
Staff is very friendly.

Feb 12, 2026
Personnel

Feb 12, 2026
The cardiologist is very knowledgeable, dynamic and explains well the different diagnostic and treatment options that a patient may need. He is friendly and easy to talk to. The staff are respectful and professional. The facility is clean and welcoming.

Feb 11, 2026
The professional team and Dr Mai ability help me

Feb 11, 2026
Very professional ,no long wait.

Feb 11, 2026
Very friendly staff and Dr. Mai takes the time to explain things and listens to his patients.

Feb 9, 2026
My Physician and his staff

Feb 6, 2026
Very professional and cares about the patient