RAYMOND MAI, D.O.

4.9 out of 5

1,457 verified ratings

2 Locations


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions

1,457 Ratings, 802 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 22, 2026
Visits are typically o or close to scheduled appointment times. Staff is friendly and considerate with patients.

Feb 21, 2026
Knowledgeable, patient & understanding

Feb 20, 2026
Everything

Feb 15, 2026
No long wait to be seen, quick efficient.

Feb 14, 2026
They are. Very professional

Feb 14, 2026
Professional care with attention to what Your health care concerns are

Feb 13, 2026
Dr Mai is a wonderful Dr. the staff is great also

Feb 13, 2026
Staff is very friendly.

Feb 12, 2026
Personnel

Feb 12, 2026
The cardiologist is very knowledgeable, dynamic and explains well the different diagnostic and treatment options that a patient may need. He is friendly and easy to talk to. The staff are respectful and professional. The facility is clean and welcoming.

Feb 11, 2026
The professional team and Dr Mai ability help me

Feb 11, 2026
Very professional ,no long wait.

Feb 11, 2026
Very friendly staff and Dr. Mai takes the time to explain things and listens to his patients.

Feb 9, 2026
My Physician and his staff

Feb 6, 2026
Very professional and cares about the patient

Feb 6, 2026
Timely courteous service.

Feb 5, 2026
Everyone there are concerned with your health and care. All of my records are available to all of my doctors and also to me online. I now have my primary doctor, my cardiologist, my MD ANDERSON DOCTORS all together online along with all my test results . It really shows you how a medical facility can be organized .

Feb 4, 2026
Always courteous and on time

Feb 3, 2026
The staff was professional. I did not wait long once I arrived. Dr. Mai was interested in me and my heart.

Feb 3, 2026
Responsive and diligent

Jan 4, 2026
Dr. Mai is an Angel

Dec 31, 2025
Everything

Dec 27, 2025
Very efficient and easy prompt service and felt like I was listened to by the doctor. He changed my medication and ordered tests needed to take care of my concerns.

Dec 27, 2025
Everyone was very friendly and the doctor really listened to me when I talked to him about my concerns.

Dec 25, 2025
Doctor Mai-nurses and office staff, clean environment

Dec 19, 2025
Easier to say what I didn't like which is nothing.

Dec 18, 2025
Great doctor

Dec 17, 2025
Organized, answers questions, doesn’t talk down to patient. Office works well together.

Dec 17, 2025
Staff was professional and kind

Dec 17, 2025
Dr Mai and staff are very friendly , professional and efficient . Dr. Mai also has a plan in place for my heart health. My Wife ans I really enjoy the Office and the ease they put you in

Dec 14, 2025
The staff was friendly and efficient. And Dr Mai is amazing!!

Dec 13, 2025
The parking was great! The building was nice and clean and the elevators were working good!

Dec 13, 2025
Very friendly and fast. They listen to you and respond quickly.

Dec 12, 2025
Fast and painless

Dec 12, 2025
We were seen quickly. Dr Mai explains the situation and treatments so we can better take care of my mom.

Dec 12, 2025
All the staff are very reactive and helpful. The doctors are very knowledgeable and explain in detail. They also make sure you are completely involved in treatment decisions

Dec 12, 2025
I love seeing Dr Mai. He is very knowledgeable and understanding about all of my concerns

Dec 12, 2025
Friendly staff, quick service, great doctors.

Dec 11, 2025
Courteous

Dec 10, 2025
The medical services at Baptist Heart Specialists are delivered with competence and care in a timely manner. The medical space is clean and well equipped.

Dec 10, 2025
On time and extremely knowledgeable

Dec 9, 2025
Dr. Mai is an excellent doctor, very compassionate and patient. He is very knowledgeable and professional. He is a great asset for your practice.

Dec 6, 2025
Dr. R Mai is amazing and the staff is friendly also.

Dec 5, 2025
Trustworthy & efficient staff

Dec 5, 2025
MA and doctor are grat

Dec 5, 2025
I loved everything about the medical service there that people were very nice. Everything was great.

Dec 5, 2025
Wonderful. The girls the time, everything was excellent Gracias

Dec 4, 2025
Kind and professional

Dec 3, 2025
The check-in process was quick and easy. Kourie was friendly and efficient. Dr, Mai was kind and compassionate.

Nov 27, 2025
The courtesy of the staff, the cleaniness of the building and awesome customer service.