Michael Walker, APRN
Advanced Practice Registered Nurse
Baptist Heart Specialists
836 Prudential Drive, Suite 1700
Jacksonville, FL 32207 Directions
4.9 out of 5
67 verified ratings
1 Location
67 Ratings, 35 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 21, 2024
great everyone
Dec 7, 2024
Friendly helpful people
Dec 6, 2024
Great experience. The people are the best. Thank you.
Dec 6, 2024
Professional, knowlegable
Nov 22, 2024
The support staff, Dr [last name] and her APRN, Mike are friendly and professional. Dr. [last name]'s reputation is impeccable. When I mention to anyone that she is my cardiologist, I hear nothing but glowing reviews and accolades.
It is unnerving to have a deteriorating aortic valve. Since it was discovered almost two years ago, it has remained moderate, but I have felt like I have a ticking time bomb in my chest. At this most recent visit Mike went out of his way to reassure me that I am fine.
Nov 10, 2024
Baptist heartst specialist are very professional and have taken care of me.
For the past 30 years.
Nov 8, 2024
Staff is very friendly and appointment times are right on target
Oct 27, 2024
Caring, professional and efficient doctors, nurses etc!
Oct 26, 2024
The people are great, and appointment times are kept close to the times scheduled.
Oct 11, 2024
Very efficient and timely
Sep 25, 2024
My experience was they told me what they were going to do and then did it
Sep 14, 2024
Great working group.
Sep 1, 2024
The wonderful care I have received from everyone there. Everyone is so helpful and kind and caring. They listen and answer your questions.
Aug 31, 2024
Staff is very friendly and professional
Appointments are on time if not early
Aug 16, 2024
Flexibility and support-
I got stuck in traffic 2x on my way to the office and arrived almost an hour late. Nonetheless I was seen by Michael after a short wait.
2. There was some turmoil where I received a letter from Anthem that Baptist was not in network. I made multiple calls to Anthem. They said they tried to reach the Dr. office but as you know, you can call the office and only get the IVR and leave a message (this is very frustrating customer service so I would downgrade my evaluation and give a 5 for this) but while I was in the office I spoke to Michael about it it. Ultimately it was resolved by Dorothy? In billing. I received a call from her later in the afternoon when she told me that Anthem does have Baptist in network and I should receive a revised letter from them. So big THANK YOU to her persistence
Aug 16, 2024
Dedicated staff.
Aug 3, 2024
Staff very nice. Doctor's are suoer
Jul 19, 2024
All around great service. Everyone was very helpful, friendly and professional.
Jun 21, 2024
Doctors and PAs very professional.
Jun 19, 2024
Really appreciated the Dr and Staff's respect for our position on not taking blood products. We are Jehovah's Witnesses and we have always appreciated the Hospitals concern.
Very professional atmosphere!
Apr 25, 2024
Staff is grest
Apr 17, 2024
The doctors, staff and efficiency. Always felt they were doing everything to make me feel comfortable and assured on all of my treatments and surgeries.
Apr 14, 2024
Your doctors, nurses and location.
Apr 12, 2024
Dr walker is excellent. He has a lot of patience with my mother and took his time and listened to all her concerns.
Apr 7, 2024
I felt like the doctors and others s providing my care were top notch.
Mar 29, 2024
Entire staff, from Physicians to administrators are competent and exceptional in all that they do. The patient is always put first and made to feel special
Mar 27, 2024
staff
Mar 26, 2024
The Drs and Staff are Great
Feb 19, 2024
The main thing I like about it is that they keep you informed on everything. And everyone seems to be concerned about your situation although they may have mini mini patients
Feb 4, 2024
Extremely professional.
Jan 7, 2024
Great staff.
Oct 25, 2023
The office is organized and professional and Dr. Sat patchy and her staff are top notch!
Aug 11, 2023
great service, hardly any waiting time on your appointment time, staff very friendly, and doctors are great.... glad I had my procedure done there..
Jul 24, 2023
There Professional, Nice,
Jul 12, 2023
on time. highly qualified personnel.