The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 21, 2025
Courteous staff and doctors
Jul 13, 2025
I appreciate the genuine care for my health and the customer service was top notch.
Jul 11, 2025
The way we were treated the rep at the checkout helped me setup a reminder on my phone to call and get an appointment scheduled
May 31, 2025
Helpful and polite
Jan 18, 2025
Very knowledgeable and kind.
Jan 6, 2025
Prompt and friendly service.
Nov 29, 2024
No waitng for hours to see physician . Staff friendly. Dr. [last name] and Meagan and both very knowledgeable and takes time to listen to patient. Very clean and professional facility. So happy I chose Baptist North.
Nov 9, 2024
Excellent customer servi. ce and care
Apr 28, 2024
Close to home !!!
Apr 28, 2024
I liked everything, and thank you for asking
Apr 27, 2024
P quality of care
Apr 27, 2024
All staff treats me with respect and kindness.
Apr 26, 2024
They are very thorough. Dr. Spends quality time with patients. They are very concerned about patients health
Apr 25, 2024
I got to my appointment 20 minutes early and i didn't get back there until 8:30 am, my appointment was at 8:00 I was very piss to say the least. I normally go to the Northside office, and they are much better over there. The office staff acted strange she told me to have a seat and she'll call me closer to my appointment, so she called me up at 7:53 am she asked for my co-payment I told her I don't have one since my deductible and out of pocket have been met just bill the insurance she acted as if i was speaking French. I went back to the desk at 8:20 am after everyone who came after me have gone back already before me. So I wouldn't recommend this office downtown but the Northside office yes I would, I was late getting to work.
Apr 18, 2024
Very professional, the medication is working to the exact numbers to straighten my heart. Dr. Mai and the complete staff are an awesome team
Apr 17, 2024
Fast friendly service done correctly.
Feb 2, 2024
I had zero wait time. They actually took me in early. The PA for Dr. Pena was so knowledgeable and kind. She made sure all of my questions were answered. The medical assistant was exceptional. She was very kind and did a great job doing my EKG. I would definitely refer anyone to this practice.
Dec 7, 2023
Nice folks
Dec 7, 2023
The people
Dec 2, 2023
Very satisfied.
Dec 1, 2023
Clean short wait times
Dec 1, 2023
Staff is great speak to me in a way I understand
Aug 18, 2023
I feel totally at piece
Aug 17, 2023
Very courteous and informative
Aug 15, 2023
Since I Lost my Dr Litt I haven't been given me a doctor yet. I keep getting paired with ARPN s they are fine, but it would be nice to be treated by a real doctor and with respect and someone with a good bedside manner. That goes all long way. That's why so many miss Dr Litt. He was a very kind, humorous, empathy and knew his doctor stuff. Where are these type of doctors? We are like cattle being herded into the next phase. A number of you will. Well you asked. Lol H. H.
Jul 20, 2023
yOU ARE SPECIAL PEOPLE, THANK YOU VERY MUCH!
Jul 15, 2023
My experiences there have always been good, everyone is very helpful.
Jul 14, 2023
The level of care. And compassion given
Jul 13, 2023
Friendly and professional office staff and doctors.