6 Locations
Baptist Heart Specialists South Office
14534 Old St. Augustine Rd., Suite 3420
Jacksonville, FL 32258
692 Ratings, 359 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 23, 2025
Cleanliness and friendly staff.
Mar 17, 2025
Everyone was very helpful …GREAT ATTITUDE!!! All were EAGER to help - Heart Doctor excellent..truly cared ..very attentive and sincerely cared about my condition. I have been going to Baptist Hear Health since 2012 …always excellent!!!
Mar 15, 2025
Friendly and professional people
Mar 15, 2025
Qualified staff. Welcoming environment and great doctors
Mar 12, 2025
Dr.’s are caring and efficient.
Mar 12, 2025
Cleanliness of the facility.
Mar 8, 2025
Very efficient office check- in and staff supporting the Dr.
Mar 8, 2025
The Doctors are caring and professional. They are concerned about you and talk to you and explain your condition to me . I have always liked Baptist .
Feb 28, 2025
Everyone was “on the same page”. Staff members were very polite and helpful. Facilities were very clean and comfortable.
Feb 27, 2025
Don’t have to go downtown.
Feb 27, 2025
Staff and Providers care
Feb 27, 2025
Office very professional. I like Dr. Ruisi.
Feb 25, 2025
Great Staff
Feb 21, 2025
Great team, always had great care!
Feb 20, 2025
The efficiency and caring attitude of each doctor and staff member- also the cleanliness of the hospital
Feb 16, 2025
Professional, punctual and staff extremely efficient and friendly.
Feb 15, 2025
Professional and caring.
Feb 15, 2025
Doctors listen attentively about your issues and take ample time to explain recommended procedures and prescriptions.
Feb 13, 2025
Clean office. Friendly and cordial staff. Doc ruisi was very down to earth.
Feb 6, 2025
The staff communicated well. I was well supported and I absolutely LOVED every single person on my care team. Every provider explained everything well, understand my wishes and made sure I was well taken care of. From the nurses to the physicians, everyone was fantastic!
Feb 6, 2025
Very friendly staff and Dr
Feb 6, 2025
Don’t have to wait very long at all
Feb 1, 2025
You do not have to wait long to see the dr.
Jan 30, 2025
The Help always nice 👍
Jan 25, 2025
Referral
Jan 18, 2025
The personnel is informed, knowledgeable and friendly. They make you feel safe.
Jan 16, 2025
The staff and doctor went above and beyond for my yearly check up. I have never had an issue with any of my medical services.
Jan 16, 2025
Short wait time. Easy to get to. Friendly and efficient staff.
Jan 15, 2025
Dr. [last name] and Dr. Ruisi are wonderful, kind doctors.
Jan 13, 2025
Convenient, professional care.
Jan 13, 2025
Amazing service
Jan 11, 2025
I used to be kept waiting for a long time for the doctor to come in to see me; however, that has improved. My recent visit I was not kept waiting at all. That was a welcomed change.
Jan 10, 2025
Location was excellent
Checkin was simple
Nurses and doctors were friendly, easy to understand and very attentive.
Jan 9, 2025
Everything
Jan 9, 2025
The service is great
Jan 5, 2025
Everything. Excellent staff. We call Dr Ruisi a miracle man. He has done so much helping my husband continue to have good quality of life since 2011. My husband had sever heart damage in 1993. In 2011 my husband had quadruple bypass surgery. Dr Ruisi began his first day on his new job & my husband was one of first patients. He put in an ICD & pacemaker wire to keep his heart in rhythm. Now 2025 he performed ablations & removed scar tissue from his heart. We have 100% confidence in Dr Ruisi.
His monitoring staff is excellent. All of the staff explains everything throughly. They are friendly & very professional.
Our emotional support service dog goes everywhere with us. She was allowed everywhere in the hospital areas with me. My husband had a big smile on his face when he woke up to see our dog looking at him. The staff loved having her there. I can’t say enough about Baptist Health’s medical team & hospital.
Jan 4, 2025
The office is large, easy to get to , the staff is friendly and unfailingly professional.
Jan 2, 2025
My visit with Dr Ruisi was wonderful. I saw him 0ver 20 years ago when he first came to Baptist to practice. I will continue to see him as needed now that i am 83 years old with A-fib. He was on time and explained anything I asked. Wonderful doctor as all my doctors at Baptist*
Jan 2, 2025
Excellent service
Jan 1, 2025
Everyone was very professional
Jan 1, 2025
Staff is very friendly. The lady who withdrew my blood was terrific.
Jan 1, 2025
Very prompt, I feel confident in the advice received.
Dec 30, 2024
When I walked into building Kind professional knowledagable, from the front door to discharge . An the working teams were awesome
Dec 26, 2024
Everything!!
Dec 25, 2024
great care from caring, top notch professionals!!
Dec 20, 2024
Very modern, clean, easy to find facility
Dec 20, 2024
Very professional and efficient.
Dec 15, 2024
Highly qualified people, very professional. Topnotch services combined with extraordinary skill and training.
Dec 13, 2024
staff is great
Dec 12, 2024
The doctors are great and the staff are friendly