Steven Ross, MD

Clinical Cardiac Electrophysiology, Cardiovascular Disease

Baptist Heart Specialists - Electrophysiology

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.202.2342

www.baptistjax.com

4.9 out of 5

593 verified ratings

7 Locations


Baptist Heart Specialists Clay Office

2310 Village Square Parkway, Suite 204

Fleming Island, FL 32003

(904) 224-5185 Directions


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions


Baptist Heart Specialists South Office

14534 Old St. Augustine Rd., Suite 3420

Jacksonville, FL 32258

(904) 493-8001 Directions


Baptist Heart Specialists World Golf Village Office

559 West TwinCourt Trail, St. 601

St. Augustine, FL 32095

(904) 493-8383 Directions



593 Ratings, 327 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 10, 2026
Your staff is first class

Jun 8, 2026
Dr. Ross seems to be a very knowledgeable doctor and has a very nice demeanor. He does not waste you time.

Jun 6, 2026
always kind and helpful with keeping my heart ticking I'm thankful

Jun 5, 2026
Staff

Jun 4, 2026
Dr Ross explains things so clearly. Also takes time with you even called me after hours to explain something he missed. Appointment time short waits never sat more than 15-20 minutes.

Jun 3, 2026
Convenient.

Jun 3, 2026
They were prompt and organized. I was very impressed with Dr Steven Ross.

Jun 2, 2026
What's not to like? The staff everyone was so respectful and gracious. I used to hate hospitals. I definitely don't mind baptists. If I could, I'd put 'em all on my Christmas list.

May 30, 2026
The doctor .

May 29, 2026
Professional staff, always on time to see the patients

May 28, 2026
Excellent nurses, staff and doctors. They’re caring and take time to listen. Would definitely recommend.

May 22, 2026
Attention by staff and not having to wait long to see Dr

May 21, 2026
My appointment was at the scheduled time, Dr. Ross is fantastic and he shares a lot of important information with me which I appreciate. He is direct and honest with me about my concerns and situations. I have total confidence in Dr Ross and his advice and direction with regards to my health care.

May 21, 2026
everyone was kind and willing to help.

May 20, 2026
I lije Dr Ross veth much. He was easy to talk to, spent time to explain things and seemed very knowledgeable and caring.

May 20, 2026
They treated me like I was the only person in the emergency room.

May 20, 2026
All of my doctors offices are at Baptist South. When in the hospital the doctor or hospital can pull my health information off of My Baptist Chart. The hospital service was very good. I got fast attention checking in, interviewed and admitted to the hospital. The nurses were very good. The assistants that helped with vitals, trips to bathroom, straightening socks and sheets Etc, were excellent. The food was fair. The service was very good and friendly. There was a long day at time of discharge but I was kept well informed.

May 20, 2026
The staff and Doctor are great and it is obvious they care about you

May 15, 2026
Every appointment times have been on spot.

May 14, 2026
Love the Fleming Island location. I will never go downtown to see the doctor. The location is beautiful and easy to get to from my home. Parking in open lot is a blessing.

May 14, 2026
Drs. Ross and [last name] are well versed in their specialties, and have very good bedside manners.

May 8, 2026
Friendly, professional service. On time appointment.

May 6, 2026
Staff

Apr 30, 2026
Dr Ross and staff were excellent

Apr 30, 2026
I like that the facilities are efficient and well organized.

Apr 25, 2026
Professionalism of Doctor and staff. Very short waiting period in lobby

Apr 25, 2026
Very professional

Apr 25, 2026
The office staff are professional and friendly. They seem to actually like their jobs. Dr. Ross is just the BEST. He takes his time and answers all my questions. The procedure Dr Ross performed was highly successful and has made me very happy.

Apr 24, 2026
Customer Service

Apr 22, 2026
Dr Ross is awesome! Very smart & communicates well.

Apr 17, 2026
I love Dr Ross and the staff. Very professional and informative.

Apr 16, 2026
Doctor was attentive and concerned to hear everything I had to say and then gave me great advice on my options and what to do next.

Apr 16, 2026
On time. Very professional. High confidence in staff.

Apr 15, 2026
The courtesy and professionalism

Apr 15, 2026
The medical professionals are very knowledgeable, courteous and efficient. The office staff is helpful, courteous and responsive. the facility is well staffed, neat and welcoming. The location is convenient to access from all parts of the metropolitan area.

Apr 15, 2026
Very promt

Apr 14, 2026
Nice clean place and Dr Ross was very knowledgeable and comfortable to talk to

Apr 14, 2026
The office is great and THE DOCTOR IS PERFECT!

Apr 4, 2026
Staff , a doctor

Apr 4, 2026
Dr Ross is thorough and wants to ensure the solutions presented by him and accepted by the patient are indeed working optimally for the condition.

Apr 4, 2026
On time . Answers all questions. Personable.

Apr 2, 2026
Knowledge of the provider and stsff

Mar 31, 2026
Meet with physician at the appointment time. Staff was polite and professional. Totally impressed with Dr Ross.

Mar 27, 2026
The office is run well. From the first encounter to the last, everyone is upbeat, professional and interested in helping. My appointment with Dr. Ross was most helpful. He was prepared to meet with me by knowing my history and could provide a reasonable plan for next steps. the area is clean and well maintained. I noticed that the atmosphere rubs off on friendly manners among patients working for their appointments.

Mar 27, 2026
Dr. Ross really listens and always delivers careful explanations of your situation.

Mar 20, 2026
Easy to get to medical facilities. Employees are always always for helpful.

Mar 14, 2026
friendly and helpful

Mar 13, 2026
Professional

Mar 13, 2026
If in the Baptist Portal, everything is easy from appointments, check ins, follow up, results, etc.

Mar 12, 2026
It is a great Hospital, with a very good team of doctors and nurses, located in a very good accessible area.