Steven Ross, MD

Clinical Cardiac Electrophysiology, Cardiovascular Disease

Baptist Heart Specialists - Electrophysiology

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.202.2342

www.baptistjax.com

4.9 out of 5

404 verified ratings

7 Locations


Baptist Heart Specialists Clay Office

2310 Village Square Parkway, Suite 204

Fleming Island, FL 32003

(904) 224-5185 Directions


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions


Baptist Heart Specialists South Office

14534 Old St. Augustine Rd., Suite 3420

Jacksonville, FL 32258

(904) 493-8001 Directions


Baptist Heart Specialists World Golf Village Office

559 West TwinCourt Trail, St. 601

St. Augustine, FL 32095

(904) 493-8383 Directions



404 Ratings, 217 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 21, 2025
Dr. Ross was incredibly kind, understanding and knowledgeable of my treatment plan. He patiently listened to my concerns and proactively answered my questions before asked. He explained everything in lemans terms. I left the appointment feeling empowered and reassured about my upcoming services.

Nov 20, 2025
Professional staff.

Nov 19, 2025
Ease of process

Nov 13, 2025
Very efficient, time is very important, and they are on time with appointments. Staff is so so professional. Dr. Ross is the best.

Nov 13, 2025
Professional all the way.

Nov 12, 2025
Everything

Nov 11, 2025
Scheduling is very good. Staff is friendly. Doctors take time to explain everything and answer questions.

Nov 11, 2025
Dr. Ross is awesome

Nov 7, 2025
Great staff, system is well, organized

Nov 6, 2025
EVERYTHING!!

Nov 6, 2025
I like and trust Dr. Ross and his counsel.

Nov 6, 2025
On time and easy to understand

Nov 5, 2025
Dr was personable and explained every thing reason not a 10 I still need a procedure

Oct 26, 2025
Th e staff are very friendly and the doctors are very professional.

Oct 25, 2025
I received great professional service during my visit

Oct 24, 2025
The doctor

Oct 24, 2025
Doctor Ross was very informative and got right to the point I didn't feel rushed or leaving with questions...well done sir

Oct 23, 2025
MD explained all procedures in plain English

Oct 23, 2025
They explain your medical issues and explain the recommended approach to any issues in an easy to understand manner.

Oct 21, 2025
The wholel team is welcoming, effcient and anxious to be of assistance in improving patient health.

Oct 18, 2025
Service is great in all respects ! I am willing to travel long distance to receive a VIP treatment and highly professional expertise!

Oct 18, 2025
all

Oct 16, 2025
Staff was friendly and professional.

Oct 15, 2025
Enjoyed meeting with Doctor Ross worked out testing plan moving forward.

Oct 14, 2025
I think Dr. Ross is a wonderful doctor. He’s a very competent and caring doctor. I’m so glad I was referred to him and he performed my surgery.

Oct 8, 2025
All went well. Polite, friendly, knowledgeable, interested in my case

Oct 2, 2025
Your medical services are outstanding. All of the staff make me feel seen and heard. The doctors take time to explain everything in a way I can understand. I feel valued as a person by everyone I have come in contact with at Baptist Health.

Oct 2, 2025
Competent, caring staff who were nice to me.

Sep 30, 2025
The office staff is super friendly. I absolutely love Dr. Ross and his attention to my medical problems.

Sep 27, 2025
Everything from check in to check out was a pleasant experience. So blessed to have Dr Ross and his staff take care of me

Sep 26, 2025
Friendly, professional, timely Up to date with latest knowledge and technology

Sep 25, 2025
Dr. Steven Ross is excellent. He is measured, logical, clear in his instructions, and thorough. He projects knowledge and confidence without arrogance.

Sep 16, 2025
Clean well lit facility. All staff are courteous and professional.

Sep 12, 2025
Everyone is so careing

Sep 10, 2025
Everyone was professional and caring.

Sep 9, 2025
I found the ENTIRE staff from ER Reception to Doctor astonishing courteous, engaging, and professional!

Sep 5, 2025
Dr Steven Ross was professional and on-point for my heart ablation procedure...really appreciate his concern & skill!

Sep 5, 2025
Excellent Doctors and staff.

Aug 29, 2025
Very thorough and top of everything. They care about your well being and really listen to you

Aug 28, 2025
Professionalism, friendliness of staff, doctor who communicated info well.

Aug 26, 2025
Dr Ross spent extra time to explain my condition in layman terms.

Aug 24, 2025
Friendly and professional staff

Aug 23, 2025
It was clean, professional staff, understanding of my needs.

Aug 21, 2025
Friendly,efficient staff. My doctor didn’t rush me through. .

Aug 21, 2025
Knowledgeable friendly staff.

Aug 21, 2025
Very professional and nice

Aug 21, 2025
All went well. Friendly, informative, easy to talk to, willing to listen

Aug 20, 2025
Everything

Aug 20, 2025
Friendly and proficient staff, Dr Ross did a great job explaining my test results so far and what he wanted to do going forward. He took the time to answer all my questions the best he could and I appreciated the time he spent with me.

Aug 19, 2025
It is easy for me to get to. The doctors are wonderful and caring. The staff are always pleasant and very helpful. Every encounter has been above my expectations.