Steven Ross, MD

Clinical Cardiac Electrophysiology, Cardiovascular Disease

Baptist Heart Specialists - Electrophysiology

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.202.2342

www.baptistjax.com

4.9 out of 5

318 verified ratings

6 Locations


Baptist Heart Specialists Clay Office

2310 Village Square Parkway, Suite 204

Fleming Island, FL 32003

(904) 224-5185 Directions


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions


Baptist Heart Specialists South Office

14534 Old St. Augustine Rd., Suite 3420

Jacksonville, FL 32258

(904) 493-8001 Directions


Baptist Heart Specialists World Golf Village Office

559 West TwinCourt Trail, St. 601

St. Augustine, FL 32095

(904) 493-8383 Directions


318 Ratings, 176 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Friendly and professional staff

Aug 23, 2025
It was clean, professional staff, understanding of my needs.

Aug 21, 2025
Friendly,efficient staff. My doctor didn’t rush me through. .

Aug 21, 2025
Knowledgeable friendly staff.

Aug 21, 2025
Very professional and nice

Aug 21, 2025
All went well. Friendly, informative, easy to talk to, willing to listen

Aug 20, 2025
Everything

Aug 20, 2025
Friendly and proficient staff, Dr Ross did a great job explaining my test results so far and what he wanted to do going forward. He took the time to answer all my questions the best he could and I appreciated the time he spent with me.

Aug 19, 2025
It is easy for me to get to. The doctors are wonderful and caring. The staff are always pleasant and very helpful. Every encounter has been above my expectations.

Aug 16, 2025
The process you use is very fast and reliable. I would recommend any changes.

Aug 16, 2025
The people

Aug 13, 2025
Everyone is so knowledgeable and friendly

Aug 9, 2025
Very nice and personal room you stay in all say

Aug 1, 2025
Professional,knowledgeable,and courteous

Aug 1, 2025
Dr Ross and his associates are very knowledgeable, respectful, caring, responsive, and helpful.

Jul 31, 2025
It was very clean

Jul 30, 2025
Dr. Ross was very professional, knowledgeable and caring. I love that he was only 11 minutes from my house. Although he is moving to Baptist South, I will follow him.

Jul 30, 2025
They are fast, professional and helpful. The best cardiology experience i have had thus far.

Jul 30, 2025
Very thorough and the location is wonderful. EKG done along with pacemaker/defibrillator scan as well as physician check-up all in one stop. The location is excellent as well, so much nicer than having to run all the way up to Baptist South or main Baptist hospitals. Also much more in-depth than alternative places outside of Baptist. Even requested a genetics test to find that I am carrying the Bag-3 gene that can pass the Cardiomyopathy to my children. I would strongly recommend my Dr.

Jul 27, 2025
great

Jul 26, 2025
I like it all

Jul 24, 2025
Everyone was nice and professional.

Jul 24, 2025
Everyone goes out of their way to be professional and caring…

Jul 24, 2025
The office of providers are courteous and professional, and very timely in their responses.

Jul 24, 2025
Great physician and support staff

Jul 23, 2025
Services are great!

Jul 20, 2025
Surgery went as good as possible. All the staff involved were terrific.

Jul 19, 2025
I like my doctor and physician assistant.They are both thorough and they listen when you speak to them. They are not robotic.

Jul 15, 2025
Clean,well organized, excellent staff, quality service, very efficient.Always treated exceptionally well!

Jul 12, 2025
Location. Caring doctors and all staff members I encountered.

Jul 11, 2025
Staff are very professional and helpful

Jul 9, 2025
Professionalism of staff

Jul 7, 2025
Timely, professional, efficient

Jul 5, 2025
Everyone was fantastic, but my nurse (Eli) was the best. He caring and informative. I’m a nurse, and I was so grateful to be in such good hands at a vulnerable moment.

Jul 4, 2025
Appointments are prompt but doctors take the time to answer all your questions and don’t seem in a hurry!

Jul 4, 2025
Everything was done in a timely matter very professional

Jul 3, 2025
Fast response when needed. Caring staff who most of the time could answer any questions i needed to address or could fine the individual that could.

Jul 2, 2025
Staff and Dr S. Ross weee extremely nice Ava knowledgeable!

Jul 2, 2025
My doctor-patient relationship with Dr. Ross, appointments generally run on time, and the supporting staff are pleasant and knowledgeable.

Jul 2, 2025
The office is clean and well maintained. It was easy to check in All staff were pleasant and professional. Dr. Ross took time to listen and explain.

Jun 28, 2025
It’s clean and everyone was very nice and put me at ease

Jun 27, 2025
Prompt and to the point. Consultation went as well as possible. Dr. Ross answered all my Questions.

Jun 25, 2025
Not needing to go downtown.

Jun 25, 2025
Doctors and staff seem to genuinely care about the patients.

Jun 24, 2025
Easy to access, and the staff and doctors are courteous and competent.

Jun 22, 2025
Very organized, clean , friendly and professional

Jun 20, 2025
Very nice view Everyone is very nice!!

Jun 18, 2025
Appreciate the time spent and the details provided within me visit. A+

Jun 18, 2025
The staff was pleasant as well as professional

Jun 18, 2025
Great to meet Dr. Ross. Great visit!