Pamela Hickman, APRN

Advanced Practice Registered Nurse

Baptist Heart Specialists

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.398.0125

www.baptistjax.com

4.9 out of 5

272 verified ratings

7 Locations


Baptist Heart Specialists Mandarin Landing Office

10601 San Jose Blvd, Suite 1402

Jacksonville, FL 32257

(904) 425-456 Directions


Baptist Heart Specialists Nassau Office

1348 South 18th St., Suite 200

Fernandina Beach, FL 32034

(904) 261-9786 Directions


Baptist Heart Specialists Nocatee Office

400 Colonnade Dr, Suite 230

Ponte Vedra, FL 32081

(904) 271-7540 Directions


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions


Baptist Heart Specialists South Office

14534 Old St. Augustine Rd., Suite 3420

Jacksonville, FL 32258

(904) 493-8001 Directions


Baptist Heart Specialists World Golf Village Office

559 West TwinCourt Trail, St. 601

St. Augustine, FL 32095

(904) 493-8383 Directions

272 Ratings, 105 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 21, 2025
Not only are the doctors experts in their field, they have a support staff that is outstanding as well. Their communication skills with patients are outstanding. We have also received answers to any issues, be it patient portal or the on-call doctor, in very timely manner.

Aug 17, 2025
They are very proficient and professional. They listen and answer questions. The facility is very clean.

Aug 16, 2025
Your staff is courteous professional and informative. Access to the portal is helpful and keeps the patient informed of their health and steps along the way

Aug 16, 2025
Staff is very friendly and helpful. Pam was very thorough and addressed any concerns I had

Aug 16, 2025
The care, patience, compassion in explaining process or procedure being done and given time for patient to ask questions

Aug 16, 2025
Very professional. Treated me with respect. I trust their judgment

Aug 16, 2025
EVERYTHING

Aug 16, 2025
Great staff from check-in to check-out. If they can deal with me ,,,, they can manage any disaster. It's a group of medical,,support, and clerical team members who carry out their duties in a professional, kind and caring manner. Thank you! P.S. Yes, , , they took up a collection and paid me to say this.

Aug 16, 2025
Friendly & knowledgeable staff

Aug 8, 2025
The level of medical care provided by Dr [last name], Pamela Hickman, APRN and team is excellent.

Aug 8, 2025
Persanal, on time

Aug 2, 2025
Everything, communication i can understand, follow up, and facilities

Aug 2, 2025
The patient and the time taken to explain the plan of treatment or direction of treatment

Jul 31, 2025
Every one is so sweet & they listen to your needs.

Jul 17, 2025
EVERYTHING!!!! The whole process is very patient oriented. Easy & quick check in, wait time is minimal and the staff is wonderful. They really care about their patients and listen to what you have to say.

Jul 16, 2025
My doctors!

Jul 5, 2025
I was taken back on time. My complaint was accessed treated and resolved quickly after having the complaint for months. I'm very pleased.

Jul 5, 2025
Good staff great location for me

Jul 5, 2025
Very informative visit

Jul 3, 2025
Easy to get in and out. Everyone very friendly and professional.

Jul 2, 2025
Very informative , through, and helpful k.

Jul 2, 2025
The staff of Baptist medica Center South always seem to care about my welfare and keep me informed about the staus of my care. They are friendly and efficient.

Jul 2, 2025
Provider professional, yet personable.

Jun 27, 2025
Professional and friendly

Jun 26, 2025
Ease of appointments which are very professional and informative. All question answered and if you forget one just log into your portal (love the portal) and generate a message. Usually answered same day

Jun 26, 2025
Service is fast and efficient. Very local to me. Staff is very friendly

Jun 24, 2025
Everything .... from making an appointment right through checkout! These folks are fabulous!

Jun 23, 2025
Very through, friendly and professional

Jun 10, 2025
Staff were friendly and knowledgeable.

Jun 7, 2025
Professional services with genuine interest in patient's input.

Jun 7, 2025
Location close to home.

Jun 1, 2025
Competent and courteous

May 31, 2025
The staff was extremely efficient, professional, helpful and friendly. A special shout out to Idaris and Stacey for their attention and kindness! The service and care of all exceeded my expectations!

May 23, 2025
Everything,this is a professional office where everything about your heart is taken care of. The Doctors talk real English so you can understand what is wrong or right with you. You will learn how to eat, exercise,and yes rest. How to start taking care of yourself or someone you love early so you can have them around longer.. Y ou will not be able to help yourself you will fall in love with at least one or two of the staff,like a friend or sister, uncle,they are just so nice, but they have you best health in mind all the time. Mossy of all they have my trust

May 23, 2025
Commitment and accessibility

May 23, 2025
Doctors & seldom delay for appt

May 23, 2025
Everything, Pamela Hickman, APRN was AMAZING! She listened to my concerns and then came up with a plan. Everything went smoothly from check-in to check-out.

May 21, 2025
Great doctors and staff

May 14, 2025
The staff are very nice

May 11, 2025
Very helpful and professional

May 11, 2025
Excellent Doctors, quick appointments, close to home, and a full range of medical services available.

Apr 27, 2025
Excellent!

Apr 25, 2025
Staff is excellent

Apr 24, 2025
Detailed feedback on health issues plus excellent listening to feedback from patient!

Apr 20, 2025
They are very responsive to phone calls.

Apr 20, 2025
I like the many facilities that are available. I feel generally the professionalism is excellent. Everyone is always respectful and pleasant which is very important to me.

Apr 12, 2025
My experience with Baptist health has been nothing but fantastic. They’re very efficient and friendly and explains everything well.

Apr 12, 2025
Convenient location. Professional team

Apr 11, 2025
Polite and professional.

Apr 10, 2025
Prompt, courteous staff. Attentive, concerned and engaging provider.