Pamela Hickman, APRN

Advanced Practice Registered Nurse

Baptist Heart Specialists

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.398.0125

www.baptistjax.com

4.8 out of 5

165 verified ratings

7 Locations


Baptist Heart Specialists Mandarin Landing Office

10601 San Jose Blvd, Suite 1402

Jacksonville, FL 32257

(904) 425-456 Directions


Baptist Heart Specialists Nassau Office

1348 South 18th St., Suite 200

Fernandina Beach, FL 32034

(904) 261-9786 Directions


Baptist Heart Specialists Nocatee Office

400 Colonnade Dr, Suite 230

Ponte Vedra, FL 32081

(904) 271-7540 Directions


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions


Baptist Heart Specialists South Office

14534 Old St. Augustine Rd., Suite 3420

Jacksonville, FL 32258

(904) 493-8001 Directions


Baptist Heart Specialists World Golf Village Office

559 West TwinCourt Trail, St. 601

St. Augustine, FL 32095

(904) 493-8383 Directions

165 Ratings, 64 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 27, 2025
Excellent!

Apr 25, 2025
Staff is excellent

Apr 24, 2025
Detailed feedback on health issues plus excellent listening to feedback from patient!

Apr 20, 2025
They are very responsive to phone calls.

Apr 20, 2025
I like the many facilities that are available. I feel generally the professionalism is excellent. Everyone is always respectful and pleasant which is very important to me.

Apr 12, 2025
My experience with Baptist health has been nothing but fantastic. They’re very efficient and friendly and explains everything well.

Apr 12, 2025
Convenient location. Professional team

Apr 11, 2025
Polite and professional.

Apr 10, 2025
Prompt, courteous staff. Attentive, concerned and engaging provider.

Apr 6, 2025
Closer to where I live in Palm Coast. I know the care I will receive.

Apr 6, 2025
Excellent and knowledgeable personnel

Apr 3, 2025
Nurse practitioner was professional, competent and empathetic and actually listened

Mar 29, 2025
Usually goodbye time management. Very knowledgeable and professional.

Mar 27, 2025
They are very thorough and I met the doctor. Dr. Ruisi is a very nice doctor and I think I will enjoy having him as a doctor.

Mar 26, 2025
The staff and doctors

Mar 26, 2025
Every person I encountered was professional and personable.

Mar 21, 2025
Ice location. Staff very helpful.

Mar 14, 2025
Dr [last name] and Pamela Hickman were very helpful and informative.

Mar 7, 2025
Great

Mar 6, 2025
Effective treatment, appointment times kept

Mar 6, 2025
Convenient, good staff

Mar 6, 2025
The friendly and professional actions of the staff. Always a pleasure to visit for appointments

Mar 4, 2025
Very professional & efficient

Mar 2, 2025
Caring and friendly. I love my care team.

Mar 2, 2025
Friendly, efficient staff

Feb 16, 2025
The staff is always friendly and helpful

Jan 31, 2025
Everyone we come is contact with in this office is exceptional. Pam Hickman APRN is kind and attentive, listens well, and is very straight forward with her answers.

Jan 16, 2025
Professional and compassionate.

Jan 12, 2025
They were quick and efficient. Checked and adjusted my pacer maker to help me live and a better and longer life.

Dec 26, 2024
Exceptional personnel throughout the complex!

Dec 19, 2024
Friendly, excellent service.

Dec 8, 2024
Quality and accomplished doctors, PA's and nurses.

Dec 6, 2024
Very convenient to where I live and the staff and Drs are very professional, caring, understanding and takes time to explain the plan for me. Would recommend Baptist Heart Specialist to others, which I have already recommended my friends to them and they are now being treated at Baptist Hesrt Specialist.

Dec 4, 2024
Pam was great thank you

Nov 22, 2024
The medical staff & the support staff. They are all great.

Nov 7, 2024
asy access, nice modern facility, pleasant staff

Oct 19, 2024
The facility is extremely clean and maintained.The staff are polite, helpful and well trained. The medical staff are excellent. All services are provided in a well organized and efficient manner. The facility is very accessible and wheelchair friendly.

Oct 19, 2024
Professional personnel that care. I found that the doctors & PA’s are extremely knowledgeable & caring.

Oct 13, 2024
Efficient

Oct 12, 2024
The personal friendly attention given to me while I was there.

Oct 10, 2024
Everyone there is so nice especially Dr. Ruisi and his assistants Pam and Kimberly

Sep 30, 2024
Great staff!

Sep 30, 2024
Polite and friendly.

Sep 26, 2024
They listen and you do not rush us.

Sep 21, 2024
PROFESSIONAL STAFF.

Sep 20, 2024
Timely and explained everything so I could understand Very friendly and made you feel human

Sep 18, 2024
The professional atmosphere is always positive and the staff is awesome.

Sep 15, 2024
friendly people, competent staff, effective administration, good communication

Sep 12, 2024
I like the patient portal. I like checking in early. The staff if very pleasant and helpful.

Sep 12, 2024
Everything