Pamela Hickman, APRN

Advanced Practice Registered Nurse

Baptist Heart Specialists

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.398.0125

www.baptistjax.com

4.9 out of 5

342 verified ratings

7 Locations


Baptist Heart Specialists Mandarin Landing Office

10601 San Jose Blvd, Suite 1402

Jacksonville, FL 32257

(904) 425-456 Directions


Baptist Heart Specialists Nassau Office

1348 South 18th St., Suite 200

Fernandina Beach, FL 32034

(904) 261-9786 Directions


Baptist Heart Specialists Nocatee Office

400 Colonnade Dr, Suite 230

Ponte Vedra, FL 32081

(904) 271-7540 Directions


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions


Baptist Heart Specialists South Office

14534 Old St. Augustine Rd., Suite 3420

Jacksonville, FL 32258

(904) 493-8001 Directions


Baptist Heart Specialists World Golf Village Office

559 West TwinCourt Trail, St. 601

St. Augustine, FL 32095

(904) 493-8383 Directions

342 Ratings, 149 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 21, 2025
Location of good health care close to home

Nov 21, 2025
attentive when I can get an appointment to see them.

Nov 21, 2025
The staff are courteous, efficient and I always feel comfortable talking to the staff.

Nov 20, 2025
Totally professional, friendly, use as much time as needed to get your information and any concerns.

Nov 20, 2025
convenient to my home

Nov 19, 2025
I have been a patient of Baptist Heart Specialists for over 25 years. Have always been treated with professionalism and respect

Nov 7, 2025
Dr [last name] MD and Pamela Hickman APRN were both very helpful in explaining my EP test that I have scheduled in December.

Nov 6, 2025
you didn't disappoint me

Nov 5, 2025
I am very happy with everything.

Nov 5, 2025
Competent, friendly and thorough

Nov 2, 2025
Excellent communications of: 1) monthly heart monitoring data and evaluation; 2) EKG results and summary of post-ablation monitoring data; and 3) alternatives associated with removal and/or replacement of my imbedded Loop recorder.

Nov 1, 2025
The ease of setting appointments, the ease of using My Chart, the quick response when needed, the courtesy extended when checking in, the ease with which to communicate with doctors and PA, the cleanliness of the waiting room and examining rooms.

Nov 1, 2025
Pamela Hickman took my concerns seriously and explained what happened and gave positive feedback. She was on time and professional and polite. I came away knowing I was in good hands.

Nov 1, 2025
The services are thorough and input from the patient is paramount!

Nov 1, 2025
Very courtious

Oct 31, 2025
They are concerned about me I am not very responsive

Oct 31, 2025
To me in my very own experience, it is wonderful, excellent service. My APRN Hickman was great, friendly yet professional. Since it was a follow up visit, my health concerns were addressed and will be monitored carefully for any changes. I was pleased with overall quality of service provided to me. All of my care team were highly praised and I am honored for their thoughtfulness and an amazing care. Just the respect and courtesy to greet me was already calming. From front desk staffs, to my excellent and wonderful Coumadin nurse Ms. Laina, to my PCT, my APRN Hickman, who was the heart of a doctor and to my handsome and beyond thoughtful, caring, great EPCardiologist Dr. [last name]. I'm satisfied and grateful for them because I was prioritized and valued. And that golden behavior of caring team contributes to a good health. I believe my relationships with all of the bmc heart specialist delivered. I highly recommend. Thank you bmc heart specialist team.

Oct 29, 2025
The staff is great! Everyone is welcoming, efficient and very thorough. I feel fortunate to have them for my care needs.

Oct 28, 2025
Quick response. Thorough evaluation.

Oct 13, 2025
Your support team members, like Jade and Kelisha, are incredible and keep the whole experience from becoming overwhelming

Oct 11, 2025
Everyone was very friendly and professional.

Oct 9, 2025
efficient caring and professional service

Oct 8, 2025
Professional and timely service. I am very satisfied with the treatment from support staff and doctor. The doctor was very clear in explaining the procedure to me and I am satisfied with the outcome.

Oct 7, 2025
Everything

Oct 5, 2025
Efficient, my questions were answered The team made sure I had the information I needed and reminders. They listened to my concerns about the dosage and made changes

Oct 4, 2025
Answered all my questions about upcoming surgery.

Oct 2, 2025
very thorough and professional

Sep 27, 2025
Professional and friendly.

Sep 24, 2025
Efficiency. Professional skills. Ability to listen to and consider the patient's viewpoints.

Sep 15, 2025
The staff is knowledgable and helpful. Answered all my concerns.

Sep 14, 2025
Professional and informative

Sep 12, 2025
Expertise of staff. Timeliness of seeing the patient, i.e., adhered to scheduled appointment time.

Sep 11, 2025
Very professional, kind, nd patient

Sep 10, 2025
Kind and professional.

Sep 9, 2025
Most of the providers i have met have been pleasant and understanding of my attitudes when recommending a care plan.

Sep 5, 2025
Communicating with the patient is a great strength of this group. They are very responsive in answering questions when using the Baptist MyChart portal. While it is not like the old days when you could call your doctor and actually speak with them, being able to get fairly quick responses from the office is a big plus in this day and age.

Sep 4, 2025
The doctors and nurses have a great services.

Sep 4, 2025
Very kind and professional staff. This was my first visit to this office and I was impressed with how I was treated by the entire staff and doctors.

Sep 4, 2025
The staff is very friendly and knowledgeable. The doctors and their APRN's are also thorough and compassionate.

Sep 2, 2025
Friendly from the moment you enter the office. Timely and efficient. Respectful and courteous. Completely trust my doctor and communication is great.

Aug 30, 2025
Excellent staff

Aug 29, 2025
Staff is welcoming, knowledgeable, professional and wait time is very short.

Aug 29, 2025
All the employees are very professional in manner and attitude.

Aug 26, 2025
Great care and people.

Aug 21, 2025
Not only are the doctors experts in their field, they have a support staff that is outstanding as well. Their communication skills with patients are outstanding. We have also received answers to any issues, be it patient portal or the on-call doctor, in very timely manner.

Aug 17, 2025
They are very proficient and professional. They listen and answer questions. The facility is very clean.

Aug 16, 2025
Your staff is courteous professional and informative. Access to the portal is helpful and keeps the patient informed of their health and steps along the way

Aug 16, 2025
Staff is very friendly and helpful. Pam was very thorough and addressed any concerns I had

Aug 16, 2025
The care, patience, compassion in explaining process or procedure being done and given time for patient to ask questions

Aug 16, 2025
Very professional. Treated me with respect. I trust their judgment