Pamela Hickman, APRN

Advanced Practice Registered Nurse

Baptist Heart Specialists

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.398.0125

www.baptistjax.com

4.9 out of 5

414 verified ratings

7 Locations


Baptist Heart Specialists Mandarin Landing Office

10601 San Jose Blvd, Suite 1402

Jacksonville, FL 32257

(904) 425-456 Directions


Baptist Heart Specialists Nassau Office

1348 South 18th St., Suite 200

Fernandina Beach, FL 32034

(904) 261-9786 Directions


Baptist Heart Specialists Nocatee Office

400 Colonnade Dr, Suite 230

Ponte Vedra, FL 32081

(904) 271-7540 Directions


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions


Baptist Heart Specialists South Office

14534 Old St. Augustine Rd., Suite 3420

Jacksonville, FL 32258

(904) 493-8001 Directions


Baptist Heart Specialists World Golf Village Office

559 West TwinCourt Trail, St. 601

St. Augustine, FL 32095

(904) 493-8383 Directions

414 Ratings, 188 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 21, 2026
Everyone is knowledgeable and fore a great job

Feb 21, 2026
Always friendly and helpful- easy to talk to. Doctors explain things iin ways that's easy to understand.

Feb 18, 2026
In and out, staff was friendly

Feb 17, 2026
Good people and quick wait time.

Feb 13, 2026
Professionalism, convenience, thoroughness.

Feb 12, 2026
all very friendly

Feb 11, 2026
Doctors

Feb 11, 2026
Staff were professional and efficient yet nice. It was a very refreshing experience.

Feb 11, 2026
Everything I have faced has been great I am pleased with the staff & Ilove how close your facility is to my home.

Feb 11, 2026
Saw the staff quickly and had adequate time with Pam and Dr. [last name].

Feb 10, 2026
Very nice and professional staff, nurses, and doctors.

Feb 10, 2026
Everything!

Feb 2, 2026
Professional guidance and support located close by.

Jan 30, 2026
All the staff very professional 👍

Jan 25, 2026
Pleasant, professional, and to the point.

Jan 22, 2026
Everyone (front office to medical staff) is always very nice, professional and informative. I never feel rushed or ignored, and I appreciate that!

Jan 22, 2026
Punctual and professional. Always pleasant and willing to spend the time to answer all of your questions.

Jan 21, 2026
Very nice

Jan 16, 2026
Providers are very professional and knowledgeable . Office staff were cordial and helpful.

Jan 15, 2026
The staff, doctors and location.

Jan 14, 2026
I like the ease of checking in , the promptness of getting in and the professional care and courtesy of everyone

Jan 14, 2026
Everything

Jan 14, 2026
Efficient, professional and courteous. No wait and no patronizing!

Jan 5, 2026
Staff and Dr's are always friendly and helpful

Jan 1, 2026
Very efficient and extremely easy to talk to.

Jan 1, 2026
Prompt

Dec 31, 2025
They are very helpful in taking care of my health and friendly

Dec 30, 2025
Knowledgeable and caring

Dec 30, 2025
Everyone is smiling, nice and polite. Office clean. Location great. Get in and out on a timely fashion.

Dec 28, 2025
Professional and takes time to listen to you. Makes you feel like your health is a priority for them

Dec 25, 2025
Very prof

Dec 20, 2025
Very competent and professional services.

Dec 17, 2025
The doctor and staff are attentive to the patient

Dec 7, 2025
if it ain't broke don't fix it

Dec 7, 2025
Professionalism

Dec 5, 2025
This was our first visit to BAPTIST HEART SPECIALISTS NORTH OFFICE. We arrived early and were greeted by a friendly, smiling receptionist. She was very understanding and patient with us as we signed the necessary forms for my husband (who suffers with Dementia). Once in the back, T and Meghan were just as patient and kind as they administered the EKG and checked my husband's Pacemaker device. Then Pam went over the results of his 6-month checkup and finally we saw Dr. [last name] who confirmed everything and said he's good for another 6 months! The office and patient room was very clean. We actually enjoyed our visit and did not feel rushed at all. We liked that the facility is also closer to our home, so we transferred his next Coumadin checkup from Fernandina to the NORTH facility! Less traffic is a plus!!!

Nov 27, 2025
Competent care, ease of scheduling apts, short wait time in waiting areas, friendly staff

Nov 27, 2025
Love the doctors and staff

Nov 25, 2025
Good doctors. Good hospitals.

Nov 21, 2025
Location of good health care close to home

Nov 21, 2025
attentive when I can get an appointment to see them.

Nov 21, 2025
The staff are courteous, efficient and I always feel comfortable talking to the staff.

Nov 20, 2025
Totally professional, friendly, use as much time as needed to get your information and any concerns.

Nov 20, 2025
convenient to my home

Nov 19, 2025
I have been a patient of Baptist Heart Specialists for over 25 years. Have always been treated with professionalism and respect

Nov 7, 2025
Dr [last name] MD and Pamela Hickman APRN were both very helpful in explaining my EP test that I have scheduled in December.

Nov 6, 2025
you didn't disappoint me

Nov 5, 2025
I am very happy with everything.

Nov 5, 2025
Competent, friendly and thorough

Nov 2, 2025
Excellent communications of: 1) monthly heart monitoring data and evaluation; 2) EKG results and summary of post-ablation monitoring data; and 3) alternatives associated with removal and/or replacement of my imbedded Loop recorder.