Pamela Hickman, APRN

Advanced Practice Registered Nurse

Baptist Heart Specialists

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.398.0125

www.baptistjax.com

4.9 out of 5

282 verified ratings

7 Locations


Baptist Heart Specialists Mandarin Landing Office

10601 San Jose Blvd, Suite 1402

Jacksonville, FL 32257

(904) 425-456 Directions


Baptist Heart Specialists Nassau Office

1348 South 18th St., Suite 200

Fernandina Beach, FL 32034

(904) 261-9786 Directions


Baptist Heart Specialists Nocatee Office

400 Colonnade Dr, Suite 230

Ponte Vedra, FL 32081

(904) 271-7540 Directions


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions


Baptist Heart Specialists South Office

14534 Old St. Augustine Rd., Suite 3420

Jacksonville, FL 32258

(904) 493-8001 Directions


Baptist Heart Specialists World Golf Village Office

559 West TwinCourt Trail, St. 601

St. Augustine, FL 32095

(904) 493-8383 Directions

282 Ratings, 122 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
Professional and friendly.

Sep 24, 2025
Efficiency. Professional skills. Ability to listen to and consider the patient's viewpoints.

Sep 15, 2025
The staff is knowledgable and helpful. Answered all my concerns.

Sep 14, 2025
Professional and informative

Sep 12, 2025
Expertise of staff. Timeliness of seeing the patient, i.e., adhered to scheduled appointment time.

Sep 11, 2025
Very professional, kind, nd patient

Sep 10, 2025
Kind and professional.

Sep 9, 2025
Most of the providers i have met have been pleasant and understanding of my attitudes when recommending a care plan.

Sep 5, 2025
Communicating with the patient is a great strength of this group. They are very responsive in answering questions when using the Baptist MyChart portal. While it is not like the old days when you could call your doctor and actually speak with them, being able to get fairly quick responses from the office is a big plus in this day and age.

Sep 4, 2025
The doctors and nurses have a great services.

Sep 4, 2025
Very kind and professional staff. This was my first visit to this office and I was impressed with how I was treated by the entire staff and doctors.

Sep 4, 2025
The staff is very friendly and knowledgeable. The doctors and their APRN's are also thorough and compassionate.

Sep 2, 2025
Friendly from the moment you enter the office. Timely and efficient. Respectful and courteous. Completely trust my doctor and communication is great.

Aug 30, 2025
Excellent staff

Aug 29, 2025
Staff is welcoming, knowledgeable, professional and wait time is very short.

Aug 29, 2025
All the employees are very professional in manner and attitude.

Aug 26, 2025
Great care and people.

Aug 21, 2025
Not only are the doctors experts in their field, they have a support staff that is outstanding as well. Their communication skills with patients are outstanding. We have also received answers to any issues, be it patient portal or the on-call doctor, in very timely manner.

Aug 17, 2025
They are very proficient and professional. They listen and answer questions. The facility is very clean.

Aug 16, 2025
Your staff is courteous professional and informative. Access to the portal is helpful and keeps the patient informed of their health and steps along the way

Aug 16, 2025
Staff is very friendly and helpful. Pam was very thorough and addressed any concerns I had

Aug 16, 2025
The care, patience, compassion in explaining process or procedure being done and given time for patient to ask questions

Aug 16, 2025
Very professional. Treated me with respect. I trust their judgment

Aug 16, 2025
EVERYTHING

Aug 16, 2025
Great staff from check-in to check-out. If they can deal with me ,,,, they can manage any disaster. It's a group of medical,,support, and clerical team members who carry out their duties in a professional, kind and caring manner. Thank you! P.S. Yes, , , they took up a collection and paid me to say this.

Aug 16, 2025
Friendly & knowledgeable staff

Aug 8, 2025
The level of medical care provided by Dr [last name], Pamela Hickman, APRN and team is excellent.

Aug 8, 2025
Persanal, on time

Aug 2, 2025
Everything, communication i can understand, follow up, and facilities

Aug 2, 2025
The patient and the time taken to explain the plan of treatment or direction of treatment

Jul 31, 2025
Every one is so sweet & they listen to your needs.

Jul 17, 2025
EVERYTHING!!!! The whole process is very patient oriented. Easy & quick check in, wait time is minimal and the staff is wonderful. They really care about their patients and listen to what you have to say.

Jul 16, 2025
My doctors!

Jul 5, 2025
I was taken back on time. My complaint was accessed treated and resolved quickly after having the complaint for months. I'm very pleased.

Jul 5, 2025
Good staff great location for me

Jul 5, 2025
Very informative visit

Jul 3, 2025
Easy to get in and out. Everyone very friendly and professional.

Jul 2, 2025
Very informative , through, and helpful k.

Jul 2, 2025
The staff of Baptist medica Center South always seem to care about my welfare and keep me informed about the staus of my care. They are friendly and efficient.

Jul 2, 2025
Provider professional, yet personable.

Jun 27, 2025
Professional and friendly

Jun 26, 2025
Ease of appointments which are very professional and informative. All question answered and if you forget one just log into your portal (love the portal) and generate a message. Usually answered same day

Jun 26, 2025
Service is fast and efficient. Very local to me. Staff is very friendly

Jun 24, 2025
Everything .... from making an appointment right through checkout! These folks are fabulous!

Jun 23, 2025
Very through, friendly and professional

Jun 10, 2025
Staff were friendly and knowledgeable.

Jun 7, 2025
Professional services with genuine interest in patient's input.

Jun 7, 2025
Location close to home.

Jun 1, 2025
Competent and courteous

May 31, 2025
The staff was extremely efficient, professional, helpful and friendly. A special shout out to Idaris and Stacey for their attention and kindness! The service and care of all exceeded my expectations!