Pamela Hickman, APRN

Advanced Practice Registered Nurse

Baptist Heart Specialists

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.398.0125

www.baptistjax.com

4.9 out of 5

409 verified ratings

7 Locations


Baptist Heart Specialists Mandarin Landing Office

10601 San Jose Blvd, Suite 1402

Jacksonville, FL 32257

(904) 425-456 Directions


Baptist Heart Specialists Nassau Office

1348 South 18th St., Suite 200

Fernandina Beach, FL 32034

(904) 261-9786 Directions


Baptist Heart Specialists Nocatee Office

400 Colonnade Dr, Suite 230

Ponte Vedra, FL 32081

(904) 271-7540 Directions


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions


Baptist Heart Specialists South Office

14534 Old St. Augustine Rd., Suite 3420

Jacksonville, FL 32258

(904) 493-8001 Directions


Baptist Heart Specialists World Golf Village Office

559 West TwinCourt Trail, St. 601

St. Augustine, FL 32095

(904) 493-8383 Directions

409 Ratings, 174 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
Pleasant, professional, and to the point.

Jan 22, 2026
Everyone (front office to medical staff) is always very nice, professional and informative. I never feel rushed or ignored, and I appreciate that!

Jan 22, 2026
Punctual and professional. Always pleasant and willing to spend the time to answer all of your questions.

Jan 21, 2026
Very nice

Jan 16, 2026
Providers are very professional and knowledgeable . Office staff were cordial and helpful.

Jan 15, 2026
The staff, doctors and location.

Jan 14, 2026
I like the ease of checking in , the promptness of getting in and the professional care and courtesy of everyone

Jan 14, 2026
Everything

Jan 14, 2026
Efficient, professional and courteous. No wait and no patronizing!

Jan 5, 2026
Staff and Dr's are always friendly and helpful

Jan 1, 2026
Very efficient and extremely easy to talk to.

Jan 1, 2026
Prompt

Dec 31, 2025
They are very helpful in taking care of my health and friendly

Dec 30, 2025
Knowledgeable and caring

Dec 30, 2025
Everyone is smiling, nice and polite. Office clean. Location great. Get in and out on a timely fashion.

Dec 28, 2025
Professional and takes time to listen to you. Makes you feel like your health is a priority for them

Dec 25, 2025
Very prof

Dec 20, 2025
Very competent and professional services.

Dec 17, 2025
The doctor and staff are attentive to the patient

Dec 7, 2025
if it ain't broke don't fix it

Dec 7, 2025
Professionalism

Dec 5, 2025
This was our first visit to BAPTIST HEART SPECIALISTS NORTH OFFICE. We arrived early and were greeted by a friendly, smiling receptionist. She was very understanding and patient with us as we signed the necessary forms for my husband (who suffers with Dementia). Once in the back, T and Meghan were just as patient and kind as they administered the EKG and checked my husband's Pacemaker device. Then Pam went over the results of his 6-month checkup and finally we saw Dr. [last name] who confirmed everything and said he's good for another 6 months! The office and patient room was very clean. We actually enjoyed our visit and did not feel rushed at all. We liked that the facility is also closer to our home, so we transferred his next Coumadin checkup from Fernandina to the NORTH facility! Less traffic is a plus!!!

Nov 27, 2025
Competent care, ease of scheduling apts, short wait time in waiting areas, friendly staff

Nov 27, 2025
Love the doctors and staff

Nov 25, 2025
Good doctors. Good hospitals.

Nov 21, 2025
Location of good health care close to home

Nov 21, 2025
attentive when I can get an appointment to see them.

Nov 21, 2025
The staff are courteous, efficient and I always feel comfortable talking to the staff.

Nov 20, 2025
Totally professional, friendly, use as much time as needed to get your information and any concerns.

Nov 20, 2025
convenient to my home

Nov 19, 2025
I have been a patient of Baptist Heart Specialists for over 25 years. Have always been treated with professionalism and respect

Nov 7, 2025
Dr [last name] MD and Pamela Hickman APRN were both very helpful in explaining my EP test that I have scheduled in December.

Nov 6, 2025
you didn't disappoint me

Nov 5, 2025
I am very happy with everything.

Nov 5, 2025
Competent, friendly and thorough

Nov 2, 2025
Excellent communications of: 1) monthly heart monitoring data and evaluation; 2) EKG results and summary of post-ablation monitoring data; and 3) alternatives associated with removal and/or replacement of my imbedded Loop recorder.

Nov 1, 2025
The ease of setting appointments, the ease of using My Chart, the quick response when needed, the courtesy extended when checking in, the ease with which to communicate with doctors and PA, the cleanliness of the waiting room and examining rooms.

Nov 1, 2025
Pamela Hickman took my concerns seriously and explained what happened and gave positive feedback. She was on time and professional and polite. I came away knowing I was in good hands.

Nov 1, 2025
The services are thorough and input from the patient is paramount!

Nov 1, 2025
Very courtious

Oct 31, 2025
They are concerned about me I am not very responsive

Oct 31, 2025
To me in my very own experience, it is wonderful, excellent service. My APRN Hickman was great, friendly yet professional. Since it was a follow up visit, my health concerns were addressed and will be monitored carefully for any changes. I was pleased with overall quality of service provided to me. All of my care team were highly praised and I am honored for their thoughtfulness and an amazing care. Just the respect and courtesy to greet me was already calming. From front desk staffs, to my excellent and wonderful Coumadin nurse Ms. Laina, to my PCT, my APRN Hickman, who was the heart of a doctor and to my handsome and beyond thoughtful, caring, great EPCardiologist Dr. [last name]. I'm satisfied and grateful for them because I was prioritized and valued. And that golden behavior of caring team contributes to a good health. I believe my relationships with all of the bmc heart specialist delivered. I highly recommend. Thank you bmc heart specialist team.

Oct 29, 2025
The staff is great! Everyone is welcoming, efficient and very thorough. I feel fortunate to have them for my care needs.

Oct 28, 2025
Quick response. Thorough evaluation.

Oct 13, 2025
Your support team members, like Jade and Kelisha, are incredible and keep the whole experience from becoming overwhelming

Oct 11, 2025
Everyone was very friendly and professional.

Oct 9, 2025
efficient caring and professional service

Oct 8, 2025
Professional and timely service. I am very satisfied with the treatment from support staff and doctor. The doctor was very clear in explaining the procedure to me and I am satisfied with the outcome.

Oct 7, 2025
Everything

Oct 5, 2025
Efficient, my questions were answered The team made sure I had the information I needed and reminders. They listened to my concerns about the dosage and made changes