Pamela Hickman, APRN
Advanced Practice Registered Nurse
Baptist Heart Specialists - Electrophysiology
836 Prudential Drive, Suite 1700
Jacksonville, FL 32207 Directions
4.9 out of 5
463 verified ratings
7 Locations
Baptist Heart Specialists Mandarin Landing Office
10601 San Jose Blvd, Suite 1402
Jacksonville, FL 32257
(904) 425-456 Directions
Baptist Heart Specialists South Office
14534 Old St. Augustine Rd., Suite 3420
Jacksonville, FL 32258
Baptist Heart Specialists World Golf Village Office
559 West TwinCourt Trail, St. 601
St. Augustine, FL 32095
463 Ratings, 226 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2026
Friendly and professional. Very caring. Dr. And staff.
May 18, 2026
Professionalism plus care given. Like all my drs. Always return calls with answers when I need.
May 17, 2026
Knowledgeable staff in a good location
May 16, 2026
Great staff. Prompt easy to understand the explanation of my medical staff.
May 15, 2026
Very professional and knowledge
May 14, 2026
Doctor [last name] is so knowledgeable, communicates well, and very empathetic. His PAs and nurses work well as a supporting team.
May 14, 2026
The team of doctors and nurses, a very good at what they do.Explain in ways that I can understand what suits me as I like information that I can understand.
May 10, 2026
The front office staff are welcoming, knowledgeable and it appears that they truly wish to assist you. In my experience(s) the medical staff demonstrate the top-notch experience and capabilities that one hopes to find in any practitioner.
May 9, 2026
The PA.
May 9, 2026
The doctors.
May 7, 2026
Professional staff who shows great interest in all their patients
May 6, 2026
On time very professional explained procedures and helpful solutions
May 5, 2026
Everything. Attentive knowledgeable staff and physicians. Everyone worked together as a unit. They make you feel well taken care of…. Not every office makes you feel that cared for. I’m lucky to be under their watchful eyes. Thank you very much.
Apr 23, 2026
Great care
Apr 22, 2026
Convenient, professional, efficient
Apr 21, 2026
Very professional team who gets the job done right
Apr 20, 2026
Everything
Apr 17, 2026
The people
Apr 17, 2026
I was treated with courtesy and professionalism by a pleasant staff.
Apr 17, 2026
confident
Apr 16, 2026
Staff professional
Apr 15, 2026
very professional, efficient and competent!!
Apr 15, 2026
Pam was fantastic. She went over everything and answered all of my questions. Very attentive.
Apr 14, 2026
All the doctors I have come in contact with through your service. Have been very pleasant. They explain what my problems are and explain how they're going to treat the problems.
All the office staff is always pleasant.
I had told my friends how nice it is to go to doctors that actually listen to me when I speak. And explain things in layman terms.So I can understand what and way they are ordering test and medication
Apr 13, 2026
The professional, knowledgeable and friendly staff members of the team.
Apr 10, 2026
Outstanding customer focus. On time. Very professional. Listened to me.
Apr 10, 2026
Great
Mar 29, 2026
The entire staff and doctors are wonderful
Mar 27, 2026
On time and very helpful.
Mar 19, 2026
Very professional and caring in a bright atmosphere and very efficient check in.
Mar 12, 2026
quick, friendly, professional and qualified personnel
Mar 3, 2026
Bery confident that o am hetting the best of vate
Feb 28, 2026
Staff is professional efficient and friendly.
Very rarely have to wait past the time of my arrival.
Results of the visit are explained and questions, if any, are explained thoroughly.
Feb 28, 2026
Very courteous and professional.
Feb 27, 2026
Excellent customer care!!
Feb 27, 2026
Much care for the patient.
Feb 25, 2026
Professional
Feb 24, 2026
Professional- caring
Feb 21, 2026
Everyone is knowledgeable and fore a great job
Feb 21, 2026
Always friendly and helpful- easy to talk to. Doctors explain things iin ways that's easy to understand.
Feb 18, 2026
In and out, staff was friendly
Feb 17, 2026
Good people and quick wait time.
Feb 13, 2026
Professionalism, convenience, thoroughness.
Feb 12, 2026
all very friendly
Feb 11, 2026
Doctors
Feb 11, 2026
Staff were professional and efficient yet nice. It was a very refreshing experience.
Feb 11, 2026
Everything I have faced has been great I am pleased with the staff & Ilove how close your facility is to my home.
Feb 11, 2026
Saw the staff quickly and had adequate time with Pam and Dr. [last name].
Feb 10, 2026
Very nice and professional staff, nurses, and doctors.
Feb 10, 2026
Everything!