Diana Rivero, APRN, APRN

Advanced Practice Registered Nurse

Baptist Heart Specialists

836 Prudential Drive, Suite 1700

Jacksonville, FL 32207 Directions

904.398.0125

www.baptistjax.com

4.8 out of 5

106 verified ratings

2 Locations


Baptist Heart Specialists North Office

11236 Baptist Health Dr., Suite 310

Jacksonville, FL 32218

(904) 224-9303 Directions


Baptist Heart Specialists Pavilion Office

836 Prudential Dr., Suite 1700

Jacksonville, FL 32207

(904) 398-0125 Directions

106 Ratings, 47 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 11, 2025
The medical team do it right the first time

Mar 9, 2025
Very good services.we really pleased .

Feb 27, 2025
Nurse practioner very thorough

Feb 27, 2025
Clear and concise information, as well as thoughtful care.

Nov 28, 2024
Very thorough

Nov 27, 2024
Convenient, Friendly staff, interested in me. PA Diana actually talked to me and made some recommendations and gave me some samples to try.

Jun 15, 2024
Everyone in the Heart Center helping with my TEE/Cardioversion was great and will recommend highly. The lady down in the Labs taking my blood seemed to have an unlikely attitude that made me really want to go somewhere else to have this done next time.

Jun 13, 2024
What I like , The office staff are very friendly and wait on you as soon as you enter the office. The Medical Assistance has a very friendly attitude speaks with a friendly voice, helpful complete her task with me in a timely matter. The APRN Diana for Dr. [ ], was there to help me with questions about my Echo reading , help me to understand her concerns I had and answered all questions. Very friendly and listen to you. I thank you for being there for me and all other patients too. That is why I would be happy to recommend family and friends.

Apr 4, 2024
Diana was amazing, so intelligent and informative. I felt so at ease in this office. Everyone so professional and helpful. They all seem to generally care and go above and beyond to help get the information and equipment you need to heal. Thank you all so much.

Apr 2, 2024
Attention to detail, consistency, and care.

Mar 30, 2024
Dr's were very professional

Mar 28, 2024
The people working were efficient and helpful

Mar 27, 2024
Diana was extremely helpful and professional and pleasant and listened to my concerns and set for a good plan going forward. Highly recommend her others.

Feb 23, 2024
EXCELLENT

Feb 22, 2024
My doctors

Feb 22, 2024
Love the North Baptist office so low key great staff. Convenient for coming from northwest Nassau County. Great doctors

Feb 15, 2024
I was very impressed with Diana Rivera, my Nurse Practitioner. She took time to make herself familiar with my record and the health issues I've developed over the past year. I felt both seen and heard'something that is often missing as you are rushed through appointments. She developed a follow-up plan and ensured I both understood and agreed with it. I feel reassured and confident that I am getting competent and compassionate care. Baptist Heart is lucky to have her!

Jan 13, 2024
Professional knowledgeable, caring doctors and staff

Jan 13, 2024
friendly, professional service and with a location that is convenient to me.

Jan 9, 2024
Great employees in the office

Jan 7, 2024
Professional, polite, on time, compassionate.

Jan 6, 2024
Your staff at the desks are very friendly. The APRN, Diana was awesome and attentive and very friendly. Thank you al for what you do.

Jan 6, 2024
Great dr., gods customer service

Jan 6, 2024
Everyone was genuinely concerned and caring.

Jan 3, 2024
prompt, personable, professional, thorough, great bedside manner, assuring, trustworthy, truth tellers,

Nov 24, 2023
I realize we may still be in the information collection mode, but it would help to have more clarity regarding the nature of my coronary issues, expert guidance regarding how to address the issues, and/or how to best live with them.

Nov 20, 2023
I was seen by Diana Rivero (APRN) on 11/16/23. I was blown away by her enthusiasm, wealth of knowledge and her attention to me. She explained my condition in detail, even drawing a picture for me. Diana is a excellent example of quality care above and beyond expectations in health care today!!

Nov 15, 2023
I like the thoroughness and the professionalism. I also like the apparent rules/procedures that guide the employees in their work. I like the friendliness/concern that most of the employees on the hospital staff have. Thanks Baptist!!!

Nov 14, 2023
The communication is fantastic!

Nov 10, 2023
Make sure to schedule for the correct doctor.

Nov 9, 2023
staff

Oct 15, 2023
On top of things

Aug 4, 2023
No comments ''''''''''??

Aug 4, 2023
Friendly staff, no long wait and convention and easy to get there from my home. and great parking

Jun 28, 2023
Everyone is so nice and helpful. They listen to what you have to say.

Jul 30, 2022
They make a real effort to see you if you are ill. Home health program Dr Balbino Diana Riviero

Jul 30, 2022
Caring and responsive staff. Very helpful and knowledgeable.

Jul 29, 2022
Excellent doctor

Jul 9, 2022
Faster telephone communicationMore efficient faxing of information

May 28, 2022
The bit of extra time taken to learn of issues and develop plan for treatment and informed action by patient.

Mar 13, 2022
Courtesy

Mar 12, 2022
Friendly helpful and you all care.

Mar 3, 2022
Everything '''? Saved my life twice so far '?

Feb 10, 2022
The PA was very nice and she listened to what I said.

Feb 9, 2022
Everyone was very friendly, patient and kind. Also efficient! When they say they will call you, they call you. They take all of your concerns to heart.

Jan 21, 2022
People. Size. About everything, except parking :)

Jan 20, 2022
Very professional, organized intake process. And everyone was friendly and helpful.