Baptist Health - Heart & Vascular

www.baptistjax.com

4.9 out of 5

15,343 verified ratings

15,343 Ratings, 7951 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 25, 2025
Great customer service

Jun 23, 2025
Great Staff

Jun 16, 2025
Very professional.

Jun 8, 2025
Great staff

Jun 5, 2025

May 25, 2025
Punctual and provided excellent patient care.

May 25, 2025
The entire staff was professional. I liked the cardiologist I met with.

May 25, 2025
The medical staff was wonderful and exceeded my expectations! I appreciate the care I received from The Nurses on the cardiology unit 4th floor. Rns Susan, Chelsea,Asmaa and Chris were outstanding!The Patient Care Techs , Illeana, Mariah, and Lynette were wonderful as well. It's never a "fun thing" to be in the hospital, but the team of nurses and patient care techs that took care of me were the best, I appreciated their Clinical expertise and the human connection they provided me.

May 25, 2025
Very friendly and prompt. Generous with the time allowed and filled with information.

May 25, 2025
The attitude of virtually every employee. The cleanliness and organization of the facility. The skilled medical care

May 25, 2025
Everything

May 25, 2025
On time appt. Pleased with Dr.

May 25, 2025

May 25, 2025

May 25, 2025
Dr Franco was aggressive in scheduling tests/treatment for my heart issues

May 25, 2025
Professional staff highly trained physicians and PAs and NPs

May 25, 2025
Conveniently located

May 25, 2025
The entire staff is upbeat and incredibly efficient! Dr. Sotolongo listens closely to his patients and seems to be a skilled, innovative and caring physician. I’ve lived in Jacksonville for 30 years and visiting this office has been the most positive medical experience I’ve ever had.

May 25, 2025
Nice office and great location for me. The office personnel are great…professional and welcoming. Dr. Agarwal explained and demonstrated my situation and quickly. He provided a game plan of steps and tests needed. A righteous dude.

May 25, 2025
knowledgeable professional

May 25, 2025
Stay on schedule and efficient

May 25, 2025
Always trying to minimize drugs?

May 24, 2025
From start to finish I was treated exceptionally well.

May 24, 2025
Friendly, efficient and caring.

May 24, 2025
Professional, compassionate service

May 24, 2025
Nice and professional staff.

May 24, 2025
They are friendly. Professional and take time to explain things to you.Usuall on time with appointments to

May 24, 2025
Professionalism of staff and Drs. They are efficient, knowledgeable and compassionate.

May 24, 2025
great doctors. Near to St. Augustine

May 24, 2025
Feeling good about important follow ups. Terrific office location. Staff so very professional. Nothing to complain about!!

May 24, 2025
no wait, efficient, great doctors, modern equipment and procedures

May 24, 2025
timely, explained what was going on.

May 24, 2025
Everyone was very professional and very kind and I was with the doctor for quite a while and explained a lot of things, and I didn’t feel rushed at all.

May 24, 2025
Dr Sotolongo is excellent!

May 24, 2025
Big thing liked is the location. No driving to a hospital. And the best service I received was with Rochelle Bardis. She was able to answer every question no matter how small or big with expertise and patience. Rochelle was totally present in the room with me to help me with all kinds of concerns and worries on upcoming surgery.

May 24, 2025
The reception staff are friendly and prompt. Dr. Le-Bert’s nurse Tina is wonderful. She is professional, knowledgeable and puts you at ease for the rest of the visit. Dr. Le-Bert takes the time to go through your cardiac history and answer all of your questions.

May 24, 2025
I've been a patient for over 20 years and have always been satisfied with the care I've been given.

May 24, 2025
Very organized and very professional!

May 24, 2025
Everyone was professional and knowledgeable. I was well taken care of.

May 23, 2025
Profesional personal

May 23, 2025
Everything,this is a professional office where everything about your heart is taken care of. The Doctors talk real English so you can understand what is wrong or right with you. You will learn how to eat, exercise,and yes rest. How to start taking care of yourself or someone you love early so you can have them around longer.. Y ou will not be able to help yourself you will fall in love with at least one or two of the staff,like a friend or sister, uncle,they are just so nice, but they have you best health in mind all the time. Mossy of all they have my trust

May 23, 2025
wow, what a team you have at Baptist....very efficient and professional

May 23, 2025
Staff is always very friendly & caring.

May 23, 2025
Commitment and accessibility

May 23, 2025
Very efficient and professional. Friendly staff. Dr.Peña is awesome. Explains everything so I can understand.

May 23, 2025
Doctors & seldom delay for appt

May 23, 2025
Wonderful doctor, and a very professional staff, love the new facility.

May 23, 2025
Dr K. Currie's knowledge, thoroughness and care

May 23, 2025
Everyone is so friendly and caring.

May 23, 2025
Care and concern for patients 🙏