Jay Heckert, DO

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Aug 23, 2026

I like my Doctor very much and the staff. Efficient and polite people!

Aug 23, 2026

The positive, polite attitude of every employee I interacted with.

Aug 23, 2026

Helpful and friendly

Aug 22, 2026

Very efficient, provider is very caring and informative.

Aug 22, 2026

Very professional and informative

Aug 22, 2026

Great doctor well informed and very nice people

Aug 20, 2026

The kindness and professionalism. They have built a amazing team 👏

Aug 20, 2026

I have been very impressed with my visits to this location in Mandarin. The facility is clean and very well organized. Easy in/out and parking. Staff is all very friendly. My appointments have always been done on time and in many cases I am taken back with the nurse even a little before the scheduled time I've never sat in the exam room waiting for Dr. Heckert for more than 5 mins (unheard of with most other physicians). He is always kind, makes you feel heard and encouraging. Check out also very simple process. I have already "bragged" about my experiences here several times in the last year. Not typically something I can say about any of my other specialists.

Aug 20, 2026

Professional, took time to discuss my situation, everyone in office very pleasant.

Aug 19, 2026

I like the convenience of the location, the staff is wonderful and the facility is ample size and clean. Love the Dr Heckert. I was happy to get an appt with him.

Aug 12, 2026

Timely admission for my appointments. Usually, they take me early. Concise but informational visits. Confidence in my team.

Aug 10, 2026

On time. Great support staff

Aug 9, 2026

Dr was on time. Dr heckert was very nice and explained everything so I could understand. Took time with me.

Aug 7, 2026

Doctor seemed good.

Aug 7, 2026

Very efficient with timing of intake and seeing the doctor.

Aug 7, 2026

Everyone in the system is friendly, professional and knowledgeable.

Aug 6, 2026

Was a great experience❣️

Aug 6, 2026

outstanding care

Aug 4, 2026

Dr Heckert, along with the staff are great.

Jul 28, 2026

Your team very professional and awesome service in taking care of there patients. We are in good hands over there. Thanks

Jul 25, 2026

Efficient and informative

Jul 23, 2026

THE SEVICE WAS GREAT

Jul 22, 2026

Friendly,helpful, professional

Jul 22, 2026

Immaculate facility, pleasant staff, not waiting an hour to see the doc. Very efficient!

Jul 21, 2026

Friendly staff who were attentive and a doctor who provided clear instructions and information.

Jul 20, 2026

Doctor

Jul 19, 2026

Feel comfortable with care program

Jul 18, 2026

Dr Jay was kind and took the time to explain and answer all questions!! Office staff were great too! Appointment was on time and the place is clean .

Jul 15, 2026

The doctor that saw me was outstanding.

Jul 14, 2026

Office staff personal and professional Minimum waiting time Dr Heckert was great! Would highky recommend to anyone needing cardiac evaluation and/ or treatment…

Jul 11, 2026

Friendly staff, lovation

Jul 9, 2026

Very efficient service and great doctor and staff.

Jul 8, 2026

Professional and courteous staff. I’m heard when I speak and Doctor takes time to listen.

Jul 8, 2026

Clean facility, excellent staff and professionals all the way. I am fortunate to be a patient of theirs

Jul 4, 2026

Dr. Heckert is top notch. He takes the time to talk over everything going on and test results.

Jul 3, 2026

Very happy w Dr & PA. They listened & cared.

Jul 2, 2026

The Doctor so far. I'm sending my wife to see him soon.

Jul 2, 2026

I am always called back soon after I arrive. I really like Dr. Heckert - he gives direct answers to all questions and it is easy to have a conversation.

Jun 27, 2026

Location - within 2 miles to my house. The staff is very polite and knowledgeable.

Jun 26, 2026

Prompt, pleasant, and efficient.

Jun 26, 2026

The doctor took his time to explain everything about my case and how we are going to move forward with his plan for my health

Jun 24, 2026

Office staff is courteous, professional, and helpful. Check in nurse was pleasant and puts you at ease. Dr. Heckert puts you at ease, always has a reasonable plan, and is just nice. We are glad we changed to Dr. Heckert's practice. We already have trust and confidence in his healthcare plan for us. Highly recommend his practice.

Jun 18, 2026

Efficient check-in. Everyone was on time. The Cardiologist is professional, has a pleasant manner and answered my questions.

Jun 15, 2026

Very good staff. Dr did an excellent job explaining issues to me.

Jun 6, 2026

I love the way the doctors will allow you to talk and understand throughout Baptist especially the doctor I saw this week. He’s a great heart specialist. He’s very careful with his patience.

Jun 4, 2026

Comprehensive Clean facility Convenient location Helpful staff Great doctors

Jun 3, 2026

Very short wait time before I was taken back. The nurse was very efficient and friendly. I have seen Dr. Heckert two times and really like him. He takes his time and explains everything.

May 31, 2026

The friendly, clean and inviting facility and staff. The nurses, intake, scheduling and doctor were very helpful.

May 31, 2026

Professional

May 31, 2026

The facility is 'peaceful', clean (without being sterile smelling), lots of seating and simply a pleasant environment. Check-in was easy, staff are welcoming. As for Dr Heckert - very, very nice. My first visit with him is encouraging. He is aware of my particular circumstances (had obviously read my medical file in preparation), gave explanations in lay-person terms, and how we should proceed with future care. I feel very confident that I have found the right cardiologist for me!!