Jay Heckert, DO

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Sep 26, 2026

Office and pre-visit run efficiently so that when you arrive it's only a few minutes and you're speaking to a doctor.

Sep 25, 2026

Appointment was on schedule. Introductory appointment and the doctor took time to learn my history.

Sep 23, 2026

Nice place, nice people, caring informative doctor, and close to home.

Sep 22, 2026

Everything!!!!!

Sep 22, 2026

Everyone is very nice and the care I receive is excellent. I would not go anywhere else.

Sep 20, 2026

The doctors are great, and the staff is very friendly.

Sep 18, 2026

People were polite and efficient. Appointment was started on time.

Sep 18, 2026

The staff was kind and personable. The doctor was also very kind and reassuring. He mapped out a diagnostic plan and provided some medication to treat my immediate need.

Sep 18, 2026

I love Dr. Heckert and his staff. They are all so courteous and kind. Dr. Heckert thoroughly explains my medical issues and stays on top of my treatment plans. I feel so much better knowing he's in charge of my care.

Sep 17, 2026

Everyone is attentive and listens.

Sep 15, 2026

Clean, organized easy locating my clinic first visit! Friendly and on time ! Wow

Sep 15, 2026

Still a little too early to tell, but so far so good

Sep 13, 2026

Professional and courteous. No excess delays for appts

Sep 13, 2026

outstanding care

Sep 10, 2026

Friendly staff, fast service

Sep 10, 2026

Efficient and professional

Sep 5, 2026

Timely. Professional. Friendly.

Sep 4, 2026

Location Staff Friendly Quick service

Sep 4, 2026

Quick service, great cystomer facing care, open and concise communication.

Sep 4, 2026

Everyone is great. Dr Heckert was so patient with me. He explains things very well and spent time with me. I so appreciate him.

Sep 3, 2026

The people are very friendly and caring the doctor listen when you talk to them

Sep 2, 2026

Patient, professional and personal. They take time to explain complex issues that relate precisely to my health realities and concerns.

Sep 1, 2026

Appointments are on time. The doctors take time to listen to their patients. The nurses are friendly and office staff is always pleasant.

Sep 1, 2026

Timely, nice staff, physician explaining great detail the Issues and describe the testing well.

Aug 31, 2026

Everyone is so friendly and polite. Very helpful. The doctor spends time with you and answers all our question. A great bedside manner.

Aug 31, 2026

Never have to wait. Staff is very friendly and extremely helpful! Vietra, the triage nurse, is sweet, respectful and excellent! Dr. Heckert is kind, knowledgeable, detailed oriented and truly concerned about your care.

Aug 29, 2026

Staff are so friendly and kind and the doctor really listens to what you are saying. I have been searching for a very long time and finely I feel safe

Aug 29, 2026

Everyone, I met was so nice. The office very clean and pleasing. Dr. Heckert was nice and informative. Direct and held nothing back. I appreciate those qualities. I need to know and understand my problems and options.

Aug 29, 2026

Conveniently located, clean and bright facility, wonderful staff and ON TIME

Aug 29, 2026

Staff was very professional and friendly

Aug 28, 2026

Dr. Heckert and his staff are wonderful. Excellent medical attention and patient relations.

Aug 27, 2026

Staff is always polite and friendly. Like that Dr. Heckert speaks plainly so I can understand what he’s explaining.

Aug 27, 2026

The staff

Aug 26, 2026

Dr Heckert and his staff were very personable and sensitive to my situation. The Doctor put a plan in place to determine the cause of my condition. He exudes confidence which is very comforting.

Aug 26, 2026

Dr Heckert is a great professional. He caring and explains everything. He wants to get you in the best health possible.

Aug 25, 2026

everything

Aug 23, 2026

I like my Doctor very much and the staff. Efficient and polite people!

Aug 23, 2026

The positive, polite attitude of every employee I interacted with.

Aug 23, 2026

Helpful and friendly

Aug 22, 2026

Very efficient, provider is very caring and informative.

Aug 22, 2026

Very professional and informative

Aug 22, 2026

Great doctor well informed and very nice people

Aug 20, 2026

The kindness and professionalism. They have built a amazing team 👏

Aug 20, 2026

I have been very impressed with my visits to this location in Mandarin. The facility is clean and very well organized. Easy in/out and parking. Staff is all very friendly. My appointments have always been done on time and in many cases I am taken back with the nurse even a little before the scheduled time I've never sat in the exam room waiting for Dr. Heckert for more than 5 mins (unheard of with most other physicians). He is always kind, makes you feel heard and encouraging. Check out also very simple process. I have already "bragged" about my experiences here several times in the last year. Not typically something I can say about any of my other specialists.

Aug 20, 2026

Professional, took time to discuss my situation, everyone in office very pleasant.

Aug 19, 2026

I like the convenience of the location, the staff is wonderful and the facility is ample size and clean. Love the Dr Heckert. I was happy to get an appt with him.

Aug 12, 2026

Timely admission for my appointments. Usually, they take me early. Concise but informational visits. Confidence in my team.

Aug 10, 2026

On time. Great support staff

Aug 9, 2026

Dr was on time. Dr heckert was very nice and explained everything so I could understand. Took time with me.

Aug 7, 2026

Doctor seemed good.