EMILIANA FRANCO LADRON DE GUEVARA, M.D.
4.9 out of 5
769 verified ratings
2 Locations
Baptist Heart Specialists South Office
14534 Old St. Augustine Rd., Suite 3420
Jacksonville, FL 32258
769 Ratings, 431 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 24, 2025
Everyone was congenial and helpful. The office building was clean and good direction signs were visible.
Sep 24, 2025
All of the staff were very friendly and competent
Sep 23, 2025
Check in is easy, everything on time
Sep 23, 2025
Very friendly staff and doctors that listen to you when you have concerns regarding tests they would like for patients to complete or medications they want you to take.
Sep 19, 2025
The Baptist hospital network provides world class patient care, with kindness and compassion.
Sep 17, 2025
Everyone was very professional and caring!
Sep 13, 2025
The office was very clean, and everyone was very kind and professional. Dr. Franco took the time to answer all my questions in a caring manner.
Sep 12, 2025
Location
Sep 11, 2025
Thorough communication and professional, caring staff
Sep 10, 2025
They are kind and welcoming. My doctor listens to me and is very willing to spend the necessary time with me in regard to answering my questions.
Sep 9, 2025
On time for appointment
Friendly staff
Takes time to explain
Sep 8, 2025
Everything !!!!
Sep 6, 2025
Prompt friendly service.
Sep 4, 2025
This was my first appointment, and at this point I don't really have a comment. I do want to let you know that I got there way way early, and was seen by the doctor in time to leave the office at my appointment time. The doctor and the staff were very nice.
Sep 3, 2025
Convenient
Sep 3, 2025
Extremely professional
Aug 30, 2025
Professional, friendly and has all the services needed for heart issues.
Aug 29, 2025
Quick and professional. Nurse Katherine was very friendly and polite. She was professional in her attitude and work. Dr. Franco is always friendly and supportive of my condition. She always treats me with respect and courtesy.
Aug 28, 2025
Prompt, discussed all my questions and issues and showed concern about my health
Aug 28, 2025
Everyone was very friendly and dr Franco was very informative
Aug 18, 2025
The are always very profetional and friendly. Not to much waiting.
Aug 17, 2025
Great medical team! Professional and friendly.
Aug 17, 2025
Everything
Aug 16, 2025
Intelligent, knowledgeable and friendly professional who takes the time to listen and ask about your medical issues. I did not feel in the least bit rushed.
Aug 16, 2025
Genuine concern for health needs.
Aug 16, 2025
Professional and friendly staff. No long wait times. Nice facility
Aug 13, 2025
Clean friendly staff
Aug 9, 2025
Very proficient, professional and their patient well being is paramount.
Aug 8, 2025
Easy to deal with
Aug 8, 2025
After my Primary Care Physician contacted the "heart" folks, I was able to get an appointment quickly.
And, upon check out I was given an After Visit Summary (hard copy) which I appreciated very much.
Aug 6, 2025
Ihave confidence in Dr. Franco and her staff.
Aug 6, 2025
It's near me and the practitioners are skilled.
Aug 6, 2025
The Staff is great
Aug 5, 2025
Dr Franco Ladron De Guevara was thorough, friendly, informative and professional. She took the time to go over everything. I appreciated her taking the time and how helpful she was.
Jul 20, 2025
Not a long wait. I love Dr Franco.
Jul 20, 2025
I can get an appointment in a reasonable amount of time. Wait times in the office is good. Very friendly staff.
Jul 20, 2025
Dr Franco actually listened to my various conflicting symptoms and explained why she was recommending certain tests or procedures.
Jul 20, 2025
Dr Franco listens! She’s very professional but personal!
Jul 20, 2025
Dr. Franco!!! She is wonderful at explaining everything and developing a plan.
Jul 18, 2025
Everything
Jul 16, 2025
Listening ear, very thoroughful and provided an atmosphere allowing questions and then getting the answers. It was a very excellent experience for me as a senior almost 82.
Jul 7, 2025
Everything
Jul 4, 2025
Everything is always tidy and clean. The check-in is very fast and the nurses are very nice. Overall talk with the doctor and nurses flow very well and show interest in your necessities.
Jul 2, 2025
Check in was easy. Extremely short wait. I was the only person in waiting room.
Jun 12, 2025
The doctor was very caring
Jun 11, 2025
All went well and the Dr. Franco and her staff are very friendly and professional.
Jun 7, 2025
Dr. Franco and everyone on the staff are wonderful!
Jun 6, 2025
No real opinion. I haven’t been often enough to form a well rounded opinion. It did not require a long wait time to book visit.
Jun 6, 2025
Location
Jun 6, 2025
Hard to explain ====I don’t have any complaints. The Dr’s are taking very good care of me.