21,175 Ratings, 11,907 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall patient sentiment for VitalSkin Dermatology Clinics is highly positive: staff are repeatedly described as professional, caring, and efficient, with many comments praising thorough, timely exams and clear explanations. Multiple patients named specific clinicians as compassionate and knowledgeable. Commonly mentioned services include lesion removal, skin exams, biopsies, and follow-up after surgery, often reported as successful and painless. A few comments note front-desk rudeness, occasional waits, and thermostat/callback issues, but clinical care is consistently praised.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 23, 2026
Will Miller, PA-C
Extremely friendly, professional and informative . Id definitely recommend!
Jun 22, 2026
Ashley and staff are Amazing!
She listens and is great at removing the skin tags and milia on my face each year.
Jun 22, 2026
She is very good .Listens to patients and knows what she’s doing !!
Jun 22, 2026
Dr. Reader is very kind, caring, and most importantly, intelligent and knowledgeable. The entire staff is friendly. A+ all the way
Jun 22, 2026
Outstanding service
Jun 22, 2026
Krissy is very nice, knowledgeable, and caring
Jun 22, 2026
Had an appointment to be checked for skin cancer with Jennifer. As always, she was friendly and professional. I would highly recommend Vital Skin Dermatology in Mattoon.
Jun 22, 2026
An outstanding team they are very much interested in any concerns and are there to explain in detail
Jun 22, 2026
Nick is great. He cares about his patients and provides effective care.
Jun 22, 2026
Nick was
Professional
Through
AND Understanding
Great experience
Jun 22, 2026
Dr Duvall listens, reflects my concerns and responds appropriately. His easy manner encourages open discussion of issues.
Jun 22, 2026
I had a wonderful experience with Dr. Tucker and his staff. They took the time to hear my concerns and made me feel so comfortable and cared for. I highly recommend seeing them for your dermatology needs.
Jun 22, 2026
I have been Emily's patient for awhile. She is always aware of my other health issues and treats me with kindness and respect.
Jun 21, 2026
Great experience, very good with answering all questions .
Jun 21, 2026
Molly is very competent and skillful. She has a pleasant personality, and puts you at ease with her confident knowledge.
Jun 21, 2026
Dr Youse and his staff did a great job. This was the second Moh's surgery he has performed on me and I am healing nicely. This surgery was on my face and I was worried about an unsightly scar. He and his staff stitched me up nicely and I can hardly tell I had the incision.
Jun 21, 2026
Friendly, knowledgeable and thorough. Asked many questions. Highly recommend.
Jun 20, 2026
Dr. was very professional, easy to talk to. And he gave you confidence that he could help.
Charles Baxter
Jun 20, 2026
My visits with her are always thorough and any questions I have are addressed!
Jun 20, 2026
Dr Arch
The entire team is kind caring and has my health as the priority. Dr Arch is informed skilled and experienced in her field. Grateful for her care
Jun 20, 2026
Actually enjoyed my visit. I hate going to the Dr. I did not have to wait long and she is very personable and professional.
Jun 20, 2026
Emily
Does a thorough whole body examination and offers suggestions on other skin issues/items. She has a wonderful personality.
Jun 20, 2026
Absolutely an incredible MD
Jun 20, 2026
Meyer is the best! I look forward to appointments because he always makes my day. 😄
Jun 19, 2026
Catherine is so awesome. She makes you feel comfortable n really listens to you. I will keep going to her as long as she is there!
Jun 19, 2026
Excellent, as always.
Jun 19, 2026
Dr. Duvall has been in the top 100 doctors, and deservedly so. His attention to the patients needs and concerns make a doctor visit comforting. I truly appreciate his attentiveness and friendly demeanor.
Jun 19, 2026
Excellent. She listened to my concerns, examined me completely, and treated a small spot on the back of my right hand.
Jun 19, 2026
Emily is great!
Jun 19, 2026
Excellent in every way.
Jun 19, 2026
Allison is so kind and thoughtful. Very professional and very thorough in the performance of her exams and treatments. Highly recommend.
Jun 19, 2026
Hope is awesome! She listens and shows genuine concern as well as knowledge. Everyone there is great!
Jun 19, 2026
She told me everything she was doing and was very professional
Jun 19, 2026
Nimra is absolutely fabulous! She is on time, meticulous and accurate. The office staff does a great job of scheduling appointments and calling when necessary!
Jun 19, 2026
GREAT!!
Jun 19, 2026
I like Dr. Tucker very much! He always listens and seems interested in what I have to say. His office staff is friendly, and efficient. I’m usually in and out of there within 10 minutes of my appointment time.
Jun 19, 2026
I have been with Dr. Tucker for years. He’s a very good dermatologist who listens to his patients and cares. He is very friendly and upbeat every time I see him. More importantly he has helped me with my problems. I would highly recommend him to anyone looking for a great doctor.
Jun 19, 2026
Great experience and always a pleasure to have Dr. Horn work with me…..thanks for working with me.
Jun 18, 2026
Great
Jun 18, 2026
Dr Duvall is always a pleasure to visit with. Always upbeat and interested in what I’ve been up to. If I have a skin issue, he takes care of it. He tells me what some spots are but nothing to worry about.
Jun 18, 2026
Stephanie always listens intently to me and explains things to me completely. I just feel totally at ease with her and trust her.
Jun 18, 2026
Efficient, fast, courteous > a great vist.
Jun 18, 2026
Good job. I was well pleased
Jun 18, 2026
Dr. Berne is courteous, friendly, sensitive, and professional. Highly recommend!
Jun 18, 2026
Always liked her and trust her
Jun 18, 2026
Excellent
Jun 18, 2026
Dr. Duvall & Jessica are very much caring about my skin care & I am greatly satisfied with their attention to my eczema. I am SO glad I was able to get a 90-day supply of Rinvoq, & I don't have itching anymore. Thank you, Dr. Duvall & Jessica.
Jun 18, 2026
Dr. Tucker was extremely friendly, helpful, knowledgeable and addressed my concerns.
Jun 18, 2026
Will is friendly, runs on-time, and shares knowledge with patients. He answers all questions and makes suggestions without pressure.
Jun 18, 2026
Professional kind and patient