Professional service including running on time. I'm thrilled with doctors that are able to meet their appointment times (I may have even started a little early)
Sep 16, 2024
My visit on the 10th was timely, and I was treated kindly
Aug 23, 2024
Quick and easy
Aug 10, 2024
Everything was easy. Everyone is friendly, knowledgeable and accommodating.
Aug 3, 2024
Dr arch and her assistant always trying their best and super professional but also personal
Jul 11, 2024
Prompt, friendly, professional
Jul 7, 2024
Easy at the wait area and seeing a doctor
Jul 5, 2024
Swift efficient. All questions answered.
Jul 5, 2024
Appointment was quick. Much appreciated in the middle of my workday. Doc and her assistant were friendly and professional per usual
Jun 18, 2024
Perfect
Jun 17, 2024
On time efficient, thorough, friendly staff
Jun 17, 2024
Very thorough and attentive to my concerns.
Jun 15, 2024
Very good
Jun 3, 2024
Dr Arch is always very courteous, personable and efficient.
Jun 3, 2024
appointment on time...no waiting!
May 28, 2024
quick and thorough
May 17, 2024
Always prompt and welcoming
Apr 27, 2024
Great
Mar 22, 2024
Knowledgeable, kind and caring professionals
Mar 18, 2024
As always, warm, welcoming and timely
Mar 11, 2024
Everything was great except for the parking - remembered that it was valet (which is a nuisance) but thought it was validated - the fact that it isn't is an even greater nuisance.
Mar 10, 2024
easy appointment
Mar 9, 2024
Everyone from check in to my appointment made my experience a good one
Mar 1, 2024
Wait time was minimal, Dr. Arch was quick and efficient
Feb 25, 2024
Annual skin exam. Appointment felt very quick/rushed and I did not feel comfortable and complete and thorough exam was completed with how fast it was, which is disappointing as this was my once a year visit and I’d like to have another one
Feb 19, 2024
Wry efficient, helpful staff
Feb 3, 2024
Efficient and on time
Jan 27, 2024
All good
Jan 15, 2024
Everyone I had contact with was polite and helpful. I did not have to wait long after checking in to be seen. Dr. Arch and her assistant, Sarah, were very personable.
Dec 22, 2023
Easy valet parking. Quick and efficient once you’re inside. Very personal and professional
Dec 19, 2023
The doctor responded to an near emergency call. I spotted a strange mark on my crotch area and wanted her to check it out. I got to see her within two days!
Dec 15, 2023
Dr Arch and her team are kind efficient knowledgeable
Dec 11, 2023
From the moment I walked in and had to update my medical paperwork to the time that I left the staff was professional, kind and informative
Nov 21, 2023
Everyone was helpful and kind. I arrived a little late because of construction and people still treated me kindly (I'd called) and got me in quickly.
Oct 19, 2023
Dr rumminh behind, very rushed during appointment very impersonal
Oct 19, 2023
I lost my health insurance so wanted to do self pay. I called a couple weeks ahead of my appointment to ask how much it would cost. I was going to cancel if it was too expensive. The person I spoke with said it could be between $150-$250 but couldn't get more specific. So I came 1/2 hour early to my appointment to try to find out how much it would cost. The person at the desk said she couldn't make any guarantees but had seen about $170 in the past. So when I went into the room I talked to the assistant and the doctor. Both said as long as we just did the exam and didn't talk about any other concern or have to do a biopsy, it would be toward the lower end of the range. So that is what we did. And then when I checked out, even with the 25% discount it was over $200 so without the discount that was the high end of the range, even though we only did the basic exam. I don't know what else I could have done to obtain the cost of my care ahead of time, or even in the moment, since what i was told didn't end up to be the case. I was persistent with staff at checkout and they were able to charge me a lower rate, but I still don't understand how it is impossible to get a correct estimate for my care. I did everything I could think to do and it still came out differently from what everyone thought/said. Also, I was only able to get my credit card receipt not an itemized receipt. There's no other business/purchase where you just have to pay what it says without being able to see a breakdown of what you actually paid for.
Sep 30, 2023
Average appt
Sep 28, 2023
Visit was fine but feels like each time I go for my annual skin check we start from scratch and the doctor never mentions anything from my prior appointments
Sep 28, 2023
Everyone is always extremely professional and friendly.
Aug 27, 2023
Okay
Aug 23, 2023
Doctor does not spend time with patient.
Aug 20, 2023
No negative issues
Aug 20, 2023
Visit was fine. Dr Arch may have found a growth to be removed
Jun 18, 2023
I developed a terrible skin condition just before my appointment, so the good luck of timing and Dr. Arch’s care were invaluable.
Jun 7, 2023
Dr Arch and her staff are friendly and most importantly knowledgeable and thorough.
Jun 3, 2023
Love Dr. Arch! She takes time to listen to my issues. I never feel rushed or u heard.
May 28, 2023
Everyone was very nice. The doctor was respectful of the fact having a full cancer check is an awkward experience for the patient.