Stephanie Carpenter, APRN
Dermatology
2300 Hurstbourne Village Dr, Unit 900
Louisville, KY 40299 Directions
4.9 out of 5
777 verified ratings
2 Locations
777 Ratings, 430 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 24, 2025
Didn’t have to wait long. Told me moles were ok.
Jul 24, 2025
Very thorough and knowledgeable
Jul 24, 2025
Great staff. Very helpful.
Jul 24, 2025
Have always been treated with kindness! The staff is professional and compassionate!
Jul 20, 2025
Took care of my problems but one area is coming back, Will need to go again
Jul 7, 2025
Fast, efficient check-in and minimum wait time
Jun 30, 2025
My apt was at 7:30 and when I arrived no one was there. Eventually they showed up closer to 8:00 with no explanation or apology. The office was dirty and several people were late coming in. Very disappointing for a first time experience and I upon leaving my apt Stephanie never called in my medication (until the next day).
Jun 28, 2025
Very caring and professional staff. Answered all my questions.
Jun 27, 2025
It was 20 minutes past my appointment time before I was called back to see the dermatologist.
Jun 27, 2025
Excellent with the exception of a fairly long wait.
Jun 23, 2025
I asked for an exam from scalp to sole of feet. SHE never looked at acalp nor sole of feet. I kept shoes and socks on. SHE did not wear gloves nor use a magnifying glass. I lowered my pants to the ankles only.
Jun 16, 2025
Stephanie is always pleasant and efficient.
Jun 16, 2025
Great
Jun 15, 2025
Nice staff. Answered my questions. And made good recommendations
Jun 14, 2025
Wait time was awful.
Jun 14, 2025
Had to wait a bit but all and all a very pleasant experience
Jun 13, 2025
Love Stephanie’s “bed side manner”
Jun 13, 2025
Stephanie makes me feel comfortable
Jun 10, 2025
Prompt, professional, friendly, helpful
Jun 10, 2025
I was a check up
Jun 2, 2025
Very pleasant
May 30, 2025
Everyone was very kind and helpful.
May 26, 2025
Stephanie was friendly and efficient.
May 24, 2025
Fast and thorough
May 19, 2025
Very nice & knew what they were doing!
May 14, 2025
Was thorough and explained everything in detail
May 12, 2025
No pain. Kept me at ease
May 10, 2025
I have NO problem with Stephanie, my problem was after I checked in. Other patients came in after I did and saw Stephanie before I did. I finally got up and asked why i was still sitting after others had come in and then checking out. I found out that Stephanie didn't know I had been sitting out there for almost an hour. My paper work hadn't been taken to the inner office. Stephanie apologized for my delay and said the situation would be addressed. I have never had to wait to see Stephanie, she is very thorough in her exams and gives me a choice. She also doesn't constantly call to change my appointments.
May 4, 2025
Wonderful staff.
May 4, 2025
I arrived to early for my appointment and they got me in anyway.
Apr 28, 2025
Heard Stephanie talking with a sales rep outside the door. I didn't bother her until after 10 minutes of personal conversation (15 minutes after my appt.). I then popped my head out to let her know I was ready. She then came in, made some rude remarks & was in a foul mood for the rest of the appt. I am considering going elsewhere now.
Apr 27, 2025
On time and pleasant
Apr 21, 2025
A bit of a wait
Apr 20, 2025
Great!
Apr 20, 2025
The wait time was minimal and Dr Stephanie was attentive and answered my questions.
Apr 18, 2025
The office is very clean and comfortable and Stephanie is thorough and kind and knowledgeable.
Apr 18, 2025
No wait anf very efficient
Apr 18, 2025
Staff was friendly; helpful; Caring. Waiting room and treatment room was clean and comfortable. Examination and treatment was skillful, friendly, and helpful.
Apr 13, 2025
Stephanie is always very thorough and acknowledges any issues I am experiencing. She is very personable. The staff are very friendly and efficient.
Apr 13, 2025
Basically no issues.
Apr 12, 2025
They listened to me and included me in the treatment choices
Apr 10, 2025
Routine check up
Apr 5, 2025
waited 30 minutes. I work during the day and waiting is not a goo option.
Apr 5, 2025
It was quick and everything went as anticipated. Plus, everyone is so nice and friendly.
Apr 5, 2025
On time. Interested in my well being.
Apr 4, 2025
I was seen promptly and Dr Byrne is always nice.
Mar 28, 2025
Waited to be seen for 30 min..receptionists were not very polite
Mar 23, 2025
Quick and Efficient! Dr Stephanie takes the time to answer questions and look at my skin concerns. Has taught me the importance of skin care
Mar 22, 2025
Just great caring professionals.
Mar 21, 2025
Stephanie is great: friendly, efficient, informative and timely