Sarah Kincaid, PA-C
Dermatology
1111 W Kenyon Rd, Suite B
Urbana, IL 61801 Directions
4.9 out of 5
453 verified ratings
2 Locations
453 Ratings, 240 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 7, 2025
Always feel assured that my skin is being examined thoroughly.
Jul 6, 2025
Staff are welcoming, friendly, kind and want the best outcome for the patient.
Jun 29, 2025
Arrived at 7:50 for 8 o’clock appointment. I waited in car until lights went on in the building. No one was at reception desk for about 3 minutes. Was quickly called into a room but Sarah did not come in until 8:20. Not sure why the wait? Exam was good.
Jun 22, 2025
Very quick n efficient once I saw her
Jun 20, 2025
I didn't have to wait long at all. The receptionist was polite. The time with Sarah was not unpleasant. She checked me and answered my questions.
Jun 16, 2025
Everyone is very nice. Building was a little to cool. Doctor did a good job.
Jun 14, 2025
Pleasant front desk personnel and Sarah Kincaid is great.
Jun 14, 2025
Sarah is great! Very happy with her. I had a very long wait- 45 minites
Jun 1, 2025
Very helpful group
May 29, 2025
skin checks aren't necessarily comfortable but Sarah makes it totally bearable
May 26, 2025
Sarah K. was excellent in every way. Professional, personable, informative and reassuring.
May 23, 2025
Love Sarah…she’s prompt,thorough and friendly!
May 19, 2025
Very friendly caring staff
May 19, 2025
Had a full body skin exam by PA Sarah Kinkaid. Provider was on time, personable and exam was thorough from head t toe..
May 18, 2025
Great friendly staff
May 18, 2025
Never good when biopsy is done, and then wondering if you'll be expected to have MOHS surgery which I hate.
May 11, 2025
Sarah is so nice! She takes her time, is very thorough, answers your questions, and explains everything so I understand.
May 10, 2025
I was very pleased with my visit. The doctor was kind, professional, and knowledgeable. I was impressed.
May 8, 2025
Office is clean, employees helpful and friendly, doctors are knowledgable.
May 3, 2025
Went very good
May 3, 2025
Excellent care!
May 1, 2025
very impressed
Apr 30, 2025
Sarah does a great job, thorough skin checks and listens to her patients
Apr 11, 2025
No waiting time and Sarah really knows what she is doing
Mar 7, 2025
Wait time was too long; otherwise was ok.
Feb 2, 2025
From check-in to check-out, all staff are always very friendly, patient and professional.
Jan 29, 2025
The appointment was fine, but the provider was supposed to call about whether I was eligible for a treatment. That should've taken no more than 3 business days IMO, but had no response in a week. At that point, an assistant called with my biopsy results, couldn't find an answer on the prescription and said someone would call me. Two days later a message was left for me to call back. That was when I discovered that humans apparently don't answer the phone during business hours once Kiara is set up. All I can get is a voicemail with no option to hold and a follow up text to leave a message on Kiara, which doesn't engender any response until at least the following day. When someone finally called me back about the prescription, I was told I'd need lab work that I had recently had via another provider. She said I could send those results to vital derms app. When I tried, I found that the vital derms providers email address won't come up in the search and that there is no way to attach an image of my results or copy it into a message. So now, 2 weeks out from the appointment, I'm back to leaving a message on Kiara for someone to call me back again. I don't expect any response for another 4 days, based on my experience so far, so by the time I get new labs ordered and done and the prescription filled, it will be about a month past the appointment. This communication system is unacceptable.
Jan 29, 2025
Sarah made us feel relaxed. She answered any questions, talked about any questionable skin spots with, reassured us on some we thought were concerning.
Jan 29, 2025
They got me in quickly. I didnt have to sit very long and Sarah got right down to business.
Jan 28, 2025
A+
Jan 28, 2025
very comfortable with the nurse and doctor, they were very friendly and pleasant to be around
Jan 28, 2025
Sarah was very professional and kind!
Jan 28, 2025
the main thing is I wasn't kept waiting. I've had other DR appts where I was left in the exam room for 45 min
Jan 28, 2025
Excellent, friendly, experienced and knowledgable staff!
Jan 28, 2025
Sarah was very efficient and froze the 3 places on my body
Dec 23, 2024
very pleasant and professional
Dec 12, 2024
First Dr who offered real solutions to my h.s
Nov 30, 2024
Sarah is awesome
Nov 29, 2024
Everything was very good.
Nov 26, 2024
Saw Sarah for the first time for my skin check. She made me feel very comfortable and did a great job locating , freezing off, and biopsying
Nov 23, 2024
Very friendly and knowledgeable.
Nov 16, 2024
They were friendly, prompt and I left feeling hopeful that my skin problem could be resolved.
Nov 16, 2024
Went in for a re check on 2 areas. Had previous had pre cancer removed and watching another spot. The waiting room was packed. It took about 20 minutes to call me. They were moving fast for being as packed as they were. My appointment went super fast.
Nov 15, 2024
Quick and thorough
Nov 15, 2024
Staff was warm & welcoming. We felt comfortable.
Nov 14, 2024
Sarah K is great
Nov 2, 2024
Wonderful place very nice people professional and kind
Oct 24, 2024
Great people, 20 minutes behind schedule
Oct 20, 2024
Sarah was extremely compassionate & helped me feel heard.
Oct 19, 2024
Staff very friendly, caring, knowledgeable. Made things very comfortable.