Sarah Kincaid, PA-C
Dermatology
1111 W Kenyon Rd, Suite B
Urbana, IL 61801 Directions
4.9 out of 5
409 verified ratings
2 Locations
409 Ratings, 215 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 2, 2025
From check-in to check-out, all staff are always very friendly, patient and professional.
Jan 29, 2025
The appointment was fine, but the provider was supposed to call about whether I was eligible for a treatment. That should've taken no more than 3 business days IMO, but had no response in a week. At that point, an assistant called with my biopsy results, couldn't find an answer on the prescription and said someone would call me. Two days later a message was left for me to call back. That was when I discovered that humans apparently don't answer the phone during business hours once Kiara is set up. All I can get is a voicemail with no option to hold and a follow up text to leave a message on Kiara, which doesn't engender any response until at least the following day. When someone finally called me back about the prescription, I was told I'd need lab work that I had recently had via another provider. She said I could send those results to vital derms app. When I tried, I found that the vital derms providers email address won't come up in the search and that there is no way to attach an image of my results or copy it into a message. So now, 2 weeks out from the appointment, I'm back to leaving a message on Kiara for someone to call me back again. I don't expect any response for another 4 days, based on my experience so far, so by the time I get new labs ordered and done and the prescription filled, it will be about a month past the appointment. This communication system is unacceptable.
Jan 29, 2025
Sarah made us feel relaxed. She answered any questions, talked about any questionable skin spots with, reassured us on some we thought were concerning.
Jan 29, 2025
They got me in quickly. I didnt have to sit very long and Sarah got right down to business.
Jan 28, 2025
A+
Jan 28, 2025
very comfortable with the nurse and doctor, they were very friendly and pleasant to be around
Jan 28, 2025
Sarah was very professional and kind!
Jan 28, 2025
the main thing is I wasn't kept waiting. I've had other DR appts where I was left in the exam room for 45 min
Jan 28, 2025
Excellent, friendly, experienced and knowledgable staff!
Jan 28, 2025
Sarah was very efficient and froze the 3 places on my body
Dec 23, 2024
very pleasant and professional
Dec 12, 2024
First Dr who offered real solutions to my h.s
Nov 30, 2024
Sarah is awesome
Nov 29, 2024
Everything was very good.
Nov 26, 2024
Saw Sarah for the first time for my skin check. She made me feel very comfortable and did a great job locating , freezing off, and biopsying
Nov 23, 2024
Very friendly and knowledgeable.
Nov 16, 2024
They were friendly, prompt and I left feeling hopeful that my skin problem could be resolved.
Nov 16, 2024
Went in for a re check on 2 areas. Had previous had pre cancer removed and watching another spot. The waiting room was packed. It took about 20 minutes to call me. They were moving fast for being as packed as they were. My appointment went super fast.
Nov 15, 2024
Quick and thorough
Nov 15, 2024
Staff was warm & welcoming. We felt comfortable.
Nov 14, 2024
Sarah K is great
Nov 2, 2024
Wonderful place very nice people professional and kind
Oct 24, 2024
Great people, 20 minutes behind schedule
Oct 20, 2024
Sarah was extremely compassionate & helped me feel heard.
Oct 19, 2024
Staff very friendly, caring, knowledgeable. Made things very comfortable.
Oct 19, 2024
Routine visit.
Oct 19, 2024
Check for cancer (skin) does a thorough job
Oct 11, 2024
Sarah was professional as always. She takes her time and listens to any concerns
Oct 10, 2024
Sarah is thorough and helpful with treatments.
Oct 7, 2024
Fantastic and real Dr Kincaid! Love her. Listened and understood. Put together a plan that has worked so well. Only issue, my appt started 30 mins late.
Oct 5, 2024
Helpful and efficient
Oct 4, 2024
Things went well.
Oct 3, 2024
Sarah is the best, she always listens and is proactive if I have any moles that are worriesome and will get them gone! As someone with a history of Melanoma x2 this is super important to me! she has been with me thru my entire journey so far, followed her here from Christie Clinic
Sep 22, 2024
It was ery good. She is very thorough and explains things well.
Sep 21, 2024
Everyone I encountered was very professional.
Sep 20, 2024
Team and Sarah are great!
Sep 16, 2024
This was a follow up visit with Dr. Sarah, we talked about my rosacea treatment, retinoid use and I also asked a question about a mole I noticed recently. She was (as always) very kind and assertive, she answered all my questions and gave me peace of mind.
Sep 15, 2024
First visit. Great experience with the provider, however, the wait was extensive +45min past appointment time.
Sep 15, 2024
It was great! We just love Sarah!
Sep 13, 2024
Sarah is thorough and professional
Aug 31, 2024
Very clean and professional
Aug 23, 2024
Timely personable professional service
Aug 23, 2024
The staff in the front office were very helpful, professional, and friendly. Sarah did a thorough job of examining my skin for trouble spots.
Aug 19, 2024
Very quick and thorough visit. Friendly, professional staff. I felt like they listened to my concerns & were very good in explaining things to me.
Aug 17, 2024
Good visit
Aug 17, 2024
Friendly, attentive, and knowledgeable staff
Aug 16, 2024
There was no wait and my concerns were addressed
Aug 15, 2024
Sara and her team are fantastic!
Aug 10, 2024
Practitioners continually running late past appointment time.
Aug 10, 2024
Caring staff