Jessica Ackerman, PA-C

Jessica Ackerman and Lidia were incredibly kind and listened patiently to my concerns. They were very empathetic considering the state of mind I was in.

Oct 25, 2024

Always a wonderful experience and my Warts are home so I won’t be visiting the the ofc anymore! Thk you all for taking such good care of me, ALWAYS❣️

Oct 22, 2024

It was very rushed, only was able to address one of the reasons I came in.

Oct 15, 2024

The Dr gave options for the treatment

Oct 11, 2024

Friendly, professional, and didn't try to upsell me on something I didn't want or need, which I really appreciated

Sep 28, 2024

I feel that the staff and doctors listen to me and provide me with adequate information about my skin. I just was frustrated by waiting for about 15 minutes in the lobby and then waiting for about 10 more minutes for the doctor.

Sep 26, 2024

good but always a bit unclear as to the follow up

Aug 30, 2024

Visit with the nurse practitioner was great as always. I did want to share that I found the nurse to be curt, bordering on rude, during the check in. She asked me why I was there, I let her know for my 6 month full body skin check, and then said that wasn’t clear in the appointment. Her tone implied that it was my error or fault that the appointment, which I made after my last 6 month appointment, was my error. I then heard her talking about it in the hallway outside of my exam room. It made me feel uncomfortable.

Aug 24, 2024

My daughter felt listened to and respected.

Aug 17, 2024

Wonderful! I just had to wait longer than usual for the appointment to begin.

Aug 15, 2024

My confidence and respect for the skills of Jessica Ackerman continue unabated.

Aug 15, 2024

Very impressive and efficient experience. One of the best run practices I have ever experienced.

Aug 13, 2024

Fast, friendly, professional, informative.

Aug 12, 2024

Great visit, very comprehensive with a lot of informative and detailed communication!

Aug 1, 2024

Helpful!

Jul 31, 2024

The staff is personable, the facility is clean, PA Jessica is wonderful and her assistant as well. I felt comfortable throughout. This was my third cancer screening and we all have a good idea what to expect. Check in was smooth. I am not a fan of the new "hold credit card" or "make a deposit". When I called prior to the appointment, I wasn't connected to D&A but some other company who couldn't tell me whether the deposit could be check or had to be cash. I ended up spending 20 minutes getting cash I didn't need, since they did take a check. I only get one "free" cancer screening a year and do not want my card held by companies and the risk of breaches for that one time a year.

Jul 13, 2024

Friendly and informative staff

Jul 11, 2024

Essentially on-time start, friendly check in/out, excellent doctor and support team.

Jun 24, 2024

She was pleasant and thoughtful. Explained herself well

Jun 22, 2024

Appointment on time and love Jessica

Jun 7, 2024

Dr. Jessica ACKERMAN was very thorough in her body scan and in addressing my vulnerabilities to squamous cancer cells.

May 11, 2024

You were delayed 58 minutes to let me in the office. Even if this survey is anonymous, this delay will help you figure out what client this is. Please take this into consideration: you were more than “late” yet, you want to charge people who are late +15 minutes even if you continue seeing patients and you can just bump the late patient to the end. Please think about this. Thank you.

May 9, 2024

All staff members were efficient, knowledgeable, informative and extremely personable.

May 4, 2024

It was great, the staff was very attentive.

Apr 30, 2024

Easy and thorough

Apr 24, 2024

The confidence in the expertise and professionalism of this practise goes absolutely unchallenged -- the effective treatment, the upbeat, personable staff, and the remarkable facility.

Apr 11, 2024

It appears I was billed incorrectly. Your setup gives zero care for staff to attempt to understand copay’s. Your practice is very collect money now, ask questions later. Excited to get my $95 back from your office once my explanation of benefits clears. I love how I have to wait for that to clear to even get my money from you.

Mar 14, 2024

very very efficient and friendly check in set up along with check out and rescheduling. Fully staffed

Mar 11, 2024

The staff was great,

Mar 5, 2024

Staff is kind, efficient and helpful. Have not had a lesser experience ever.

Feb 16, 2024

Went as expected with everyone doing a great job.

Feb 13, 2024

Visit with Jessica was excellent, as always. Wait time was long and I spent 20+ minutes sitting in a gown in the exam room.

Feb 7, 2024

I arrived 15 min early for my appointment. I was not called back until 45 minutes after my appointment time. I then waited another 15 min in the examining room. The assistant was very apologetic, but the PA never acknowledged that I waited an HOUR to be seen. I expect that things may run 10-15 min late, not an hour and certainly not without acknowledgement or apology.

Jan 28, 2024

Waiting time; store prices

Jan 27, 2024

Jessica is thorough, personable, patient and very detsiled

Jan 23, 2024

Modern, easy to park, friendly staff!

Dec 23, 2023

The appointment was for my mother who had a painful rash on her face. The appointment was subpar but what was unacceptable was the difficulty it was to get the medication prescribed. We had called the pharmacy numerous times and there was no prescription for my mother. We called the office also numerous times only to be told that they would leave a message for the team. The prescription was finally made to a pharmacy that was not the pharmacy we were told would be at. After 48 hours of waiting and finally getting the medication it actually made her rash worse.

Dec 23, 2023

Another very good appointment and experience at D+A in Bucktown!

Dec 9, 2023

Clear and concise explanations and advice and on time appointment

Nov 14, 2023

Quick, friendly & pleasant

Nov 14, 2023

Checkin and wait time were good. Not sure what the app is that we need

Oct 6, 2023

Polite, professional and informative

Oct 2, 2023

I came in for my annual, full body check up and happened to have injured my arm in a fall the day before to which they cleaned, wrapped up and gave me a prescription for. So needed! Thank you!

Sep 25, 2023

On time, efficient appointment

Sep 14, 2023

Very pleased. I felt heard and the doctor provided a solution.

Sep 14, 2023

I had a horrible facial reaction in which my face was swollen beyond recognition. You all got me in within 2 hours and gave me your full attention and care. You all communicated with my other care givers to the point I didn’t have to try and explain the situation to multiple people. Thankfully I started to shrink 😂 the next day, but I didn’t have to call because you all checked in on me. I’m so grateful for you all’s concern and attention. Thank you, CFL

Aug 18, 2023

From the start of my visit everyone I was in contact with was very friendly. Jessica listened too what I told her and explained everything very clearly

Aug 15, 2023

I have met with Dr. Jessica Ackerman once before and had a great experience. However, this visit was incredibly disappointing. After my initial intake, I could hear the nurse outside the door informing Dr. Ackerman about the reason for visiting, and there was laughter. It very well could have been about something else, but it was still uncomfortable to hear. When Dr. Ackerman came in and examined me, every question I asked was often met with blank stares and silence. Perhaps it was the quality of my questions, I don't know exactly, but a simple yes or no would have sufficed. Most insulting was the pharmacy never even received the ointment prescribed. Overall, it was a terrible experience. I will not be seeing Dr. Ackerman again if I return to Dermatology and Aesthetics at all. I will be writing a Yelp review detailing my experience.

Jun 29, 2023

Long wait and not great customer service from the receptionist. Provider and assistant were great